• Agribusiness and Information Management
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• v.1 no.1
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• pp.37-62
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• 2009

Web usability for e-commerce sites becomes a more important issue as e-commerce gains its popularity. As for agricultural products, consumers are especially sensitive to the quality of information during transaction process. Successful e-commerce sites of agricultural products, such as Wine.com and Tesco, identified regular usability testing as part of key success factors. This paper aims to identify processes for evaluating usability for e-commerce sites of agricultural products and provide strategies to improve usability. The study aims to evaluate e-commerce usability of selected e-commerce sites using heuristic evaluation to provide objective e-commerce sites usability analysis for each transaction process.

• Journal of Korea Society of Industrial Information Systems
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• v.17 no.7
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• pp.59-70
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• 2012

This paper provides a model which is used for SOA based system's quality evaluation. This model make evaluation with "Reliability, Usability, Efficiency, Usability and Maintainability", these five aspects which were reference from ISO/IEC 9126. A systems based on SOA was tested by this model in these five aspects. As the results of the evaluation this system satisfied 61.45% users including Service Requester and Service Registry.

• Proceedings of the Korea Multimedia Society Conference
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• 2002.05d
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• pp.1040-1045
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• 2002

This paper described the developed website usability evaluation system in terms of Kansei engineering using neural network. Developed system simultaneously operates with the MS Internet Explorer by entering the target URL for usability evaluation, and the results are learned using neural network. We firstly derived the Kansei adjectives and website usability factors and they were matched by the correspondence analysis. Then, highly corresponded adjectives were implemented on the system for the Kansei evaluation. Finally, the results showed the appropriate efficiency of developed algorithm and system for the website evaluation. If more subjects were used for the system learning, the efficiency of system could be improved.

• Korean Journal of Cognitive Science
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• v.11 no.1
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• pp.33-45
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• 2000

The present study examined the usability of the web site design, focusing on the cognitive characteristics of the WWW. Specifically, we conducted two major non-experimental usability testing methods on the domestic web sites with various purposes. In research I. we used an on-line questionnaire method on 12 domestic web sites. As a result. several critical usability features and factors were identified. In research 2. we carried out a heuristic evaluation method to identify more specific usability problems The result of research 2 suggests that the heuristic evaluation method reveals more specific problems of the web site design than the questionnaire method.

• Journal of the Ergonomics Society of Korea
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• v.33 no.5
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• pp.407-422
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• 2014

Objective: The purpose of the study is to develop quantitative usability evaluation criteria for senior-friendly autonomous transportation robot. Background: The Republic of Korea has become the most rapidly aging society, and is anticipated to enter the post-aged society in 2026. To raise the quality of life of a senior with limited mobility and to reduce the burden of caregivers, many high-tech assistive products with information technologies are developed nowadays. The senior-friendly autonomous transportation robot is one person robot vehicle to move a senior to the destination for hospitals, nursing homes or silver town complex. With built-in navigation system and environmental monitoring censors, it automatically seeks the path to the destination and avoids collision to obstacles and pedestrians on the way. Due to the early stage of the product, few usability studies in this field have been done, mostly on general service robots to assist seniors, power wheelchairs and delivery robots. ISO and KS standards for the service robots are focused on safety. Method: Based on the reference usability index, the early draft of the usability evaluation questionnaires was developed. After small group tests and interviews, the experts modified the initial draft to the Usability Evaluation Criteria for Senior-Friendly Autonomous Transportation Robot (UEC-SFATR). Result: UEC-SFATR consisted of 4 subscales - Safety, Controllability, Efficiency and Satisfaction. All of the 4 subscales of UEC-SFATR were passed the reliability criteria by 4 groups of seniors, divided by gender and familiarity of smart-devices. Conclusion: UEC-SFATR covers wider area of user experiences of the SFATR and is a good measurement tool to help both the users and developers of the robot. Application: This study provides guide to the future product development and product competitiveness evaluation by quantifying user experiences for the SFATR.

• Journal of the Ergonomics Society of Korea
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• v.14 no.2
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• pp.63-73
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• 1995

An approach to quantitative evaluation of product usability during the design and implementation phases of the product life cycle is presented. The evaluation starts by defining a set of usability characteristics, viz. physical, cognitive and affective characteristic. Each of these characteristics is assessed by a set of usability criteria, such as functionality, visual clarity, learmability, etc. The usability criterion is then evaluated by a checklist consisting of a detailed questionnaire. The fuzzy weighted-checklist method with linguistic variables is used for quantitative analysis. Also, the method for quantifying usability improve- ments in iterative design processes is considered. This analysis procides a quantit- ative measure, which reflects the degree of excellence of product usability during the design and development phases.

• Journal of the Ergonomics Society of Korea
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• v.30 no.4
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• pp.491-494
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• 2011

Objective: to improve agricultural working environment using tools and equipments. Background: most existing tools currently used, in fact, are discrepant from human factor guidelines so that they are still exposed to the musculoskeletal disease. Method: the provided tools and equipments are mostly designed considering human factor engineering or usability engineering in a way to avoid musculoskeletal disease. Results: propose the top-down procedure and usability engineering steps to evaluate them for the system design suitability. Conclusion: apply them conveniently into rural environment to help farmers working environment.

• Journal of the Ergonomics Society of Korea
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• v.22 no.4
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• pp.27-45
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• 2003

PDAs(Personal Digital Assistants), one of the typical mobile devices, are examined in this study to identify the factors affecting their usability. This study focuses on the menu design of PDAs. Three factors including menu extension method, menu structure, and screen orientation were manipulated in a usability experiment. Task completion times, error rates, and degree of subjective satisfaction were measured. Guidelines for designing a PDA menu are proposed based on the experimental results.

• Journal of the Korea Institute of Information and Communication Engineering
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• v.15 no.11
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• pp.2426-2432
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• 2011

In this study, we evaluated web usability for hospital web sites in Korea and analyzed the evaluation results of web usability. Estimators investigated twelve hospital web sites and answered a questionnaire. They also performed predefined tasks which were frequently used services in hospital web sites. We had an interview with the estimator for finding what happened in process of evaluating usability. The evaluation results showed that university hospital provided comparatively better web usability for users. But ambiguous and complicated user interface caused confusion among users. The simplifications of service processes and interfaces were necessary to improve web usability. Some hospitals did not offer primary web services and their services related to the tasks were not systematic.

• Journal of the Ergonomics Society of Korea
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• v.28 no.2
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• pp.17-26
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• 2009

In this study, anthropometric analysis and usability evaluation for four-wheeled walker were carried out and then ergonomics design guidelines were proposed. In anthropometric analysis, design factors of four-wheeled walker were firstly identified and anthropometric design guidelines were made using Korean human scales. Design suitability for two typical four-wheeled walkers was analyzed in based on anthropometric design guidelines. Usability evaluation for two typical walkers was also performed through observation method and expert evaluation. Several usability problems were identified and design solutions were proposed for the design improvement of four-wheeled walker. Finally a design model of four wheeled walker considering analysis results was proposed.