• Title/Summary/Keyword: University Library Service Strategy

Search Result 30, Processing Time 0.02 seconds

A Study on the Strategic Management of University Library (대학도서관 경영전략에 관한 연구)

  • 박인웅
    • Journal of Korean Library and Information Science Society
    • /
    • v.30 no.3
    • /
    • pp.97-116
    • /
    • 1999
  • The purpose of this paper is to develop a model of the strategic management of university library in Korea. The model from this study is summarized as follows: 1. External environment is divide into opportunities and threats. 2) Internal environment is divide into strengths and weakness. We can formulate a management strategy on the basis of library environment element from environment analysis and library situation. 2. Formulation of strategic management are formulated through three stages. 1) Library strategy: $\circled1$Growth strategy $\circled2$Stability $\circled3$Retrenchment 2) Business(competition) strategy 3) Functional strategy: $\circled1$Material organization strategy $\circled2$Collection strategy $\circled3$Reference service strategy $\circled4$Human resource management strategy $\circled5$marketing strategy 3. Implementation of strategic management 1) The chief of strategy implementation 2) Programs, budgets and procedures 3) Structure and strategy implementation 4) culture and strategy implementation 4. Evaluation and control of strategy implementation.

  • PDF

A Study on the User Demand Forecasting and Improvement Plan of Gimpo City Library Service

  • Noh, Younghee;Chang, Inho;Kang, Ji Hei;Chang, Rosa
    • International Journal of Knowledge Content Development & Technology
    • /
    • v.10 no.4
    • /
    • pp.7-27
    • /
    • 2020
  • With accommodation of a population of many young people and families due to Hangang River New Town Housing Project and development of railway station spheres, a need is increasing to improve the quality of public libraries service for Gimpo citizens and to establish more libraries. This study thus analyzed the book lending data of Gimpo City libraries, and the city's libraries-related social media big data in an effort to forecast the users, and thus to propose four library service improvement measures. First, in terms of book gathering and book development policy plans, a proposal was made to expand good books for children and youth, and to expand general original-language books related to learning of English, and English books for children. Second, in terms of the establishment of additional libraries or specialization strategy, a proposal was made to establish exclusive children's libraries or English libraries, and to establish library specialization strategy with a focus on children and English themes. Third, in terms of library culture programs, a proposal was made to provide library culture programs in relation to children education and to expand weekend library culture programs. Fourth, in terms of library facilities, considering the convenience of parking facilities, a proposal was made to establish libraries near apartment complexes.

A Case Study on the Cultural Services of a University Library: A Case of the S Women's University (대학도서관의 문화행사에 대한 사례연구 - S여대를 중심으로 -)

  • Kim, Kil-Ja
    • Journal of the Korean Society for Library and Information Science
    • /
    • v.41 no.3
    • /
    • pp.145-164
    • /
    • 2007
  • They say the 21 Century is the culture-centered age. As the income is increased. the concern about human culture will cause the elevation of life quality and the growth of culture needs. For that reason library service to meet their user's need for culture will be needed. The purpose of this study is to improve the university library service to suggest the solution for successful developmental strategy on cultural program of university library with the positive approach of analysis and evaluation. For specific instance, the cultural services of S women's university library was analyzed and evaluated. The point of the evaluation are five aspects: 1) the recognition of the users for the overall cultural services 2) the satisfaction index for the contents(topics) of the cultural services 3) the satisfaction index for the way of managing 4) the participation index of users. As the result of the analysis, the specific solution for the strategy of university library's cultural services for the future would be suggested.

A Study on the service improvement case of the Public institution by Kano-Servqual Method - Focus on A Digital Public Library - (Kano-Servqual 기법을 통한 공공기관의 서비스 개선 사례 - A 정보 도서관을 중심으로 -)

  • Ree, Sang-Bok;Kim, Myung-Hun
    • Journal of Korean Society for Quality Management
    • /
    • v.36 no.3
    • /
    • pp.55-65
    • /
    • 2008
  • From fast service enlargement of the latest economy and industry, importance of service industry is embossed gradually. Service enterprise is pushing on in service quality elevation for strengthening competitiveness to survive on globalization society as manufacturing industry. Service quality elevation adapts as core competitive strategy in enterprise with business environment as continuous competitive advantage. Because Public organization also is developed in service fast, Public organization is trying to offer various service such as service level of enterprise. Each Public organization are trying to satisfy request of citizens as Customer. In this study, presented Kano-Servqual Method which is mixed by Kano's and Servqual model's advantage, each Method had used much in service quality measurement separately. Kano-Servqual Method is applied to the A information library as a public organization and is proved as practical useful method.

Analysis and Improvement Strategy of Library and Information Science Education Focusing on the Reference Service Curriculums (문헌정보학 교육의 현황 분석 및 개선방안 - 정보서비스(Reference Service) 관련 교과목을 중심으로 -)

  • Chung, Jae-Young
    • Journal of Korean Library and Information Science Society
    • /
    • v.42 no.1
    • /
    • pp.205-223
    • /
    • 2011
  • This study is to suggest the ways to make the education in Library and Information Science more professional and more practical by going through the problems in the curriculum of Library and Information Science in the aspect of 'reference service'. For this purpose, the curriculum changes of 32 domestic universities offering Library and Information Science between 2005 and 2009 was analyzed and compared with the current situation of the U.S. The research has revealed some problems. First of all, it shows that the subjects such as the introduction of or the theory of library and information science still comprise a large portion of the domestic curriculum. Additionally, there seems to be much difference in the number of subjects between the universities. Lastly, there are few subjects which consist of the observation and understanding of the library field, and participation therein. Therefore, to operate the 'reference service' curriculum effectively, it is necessary to offer courses for understanding the users and subjects and for the reference service. In addition, it is necessary to strengthen the practical education through a close connection with the library field. Finally, it is urgent not only to expand the subjects for improving the ability of user education and communication but also to make the curriculum of each university specialized.

Digital Curation Strategy for University Library Service (대학도서관 서비스의 디지털 큐레이션 전략)

  • Ahn, Young-Hee;Park, Ok-Wha
    • Journal of Korean Library and Information Science Society
    • /
    • v.40 no.4
    • /
    • pp.311-326
    • /
    • 2009
  • This study is to identify the concept of the digital curation, archiving and preservation resulted in the development of digital information resources, and is to suggest the roles and strategies of the digital curation in university library based on the lifecycle information process of the digital information resources and the examples of the digital curation from domestic and aborad. I have designed a curation model and the preservation of the digital resources in university library by using creators, curators, and users who stand on the basis of the lifecycle. As a result, I have built up a system that is to be a basis to share resources and cooperation among universities.

  • PDF

Content Curation Strategies of University Libraries for Research and Learning Support (연구·학습 지원을 위한 대학도서관의 콘텐츠 큐레이션 전략)

  • Oh, Sunhye
    • Journal of Korean Library and Information Science Society
    • /
    • v.53 no.3
    • /
    • pp.287-314
    • /
    • 2022
  • The purpose of this study was to present a content curation strategy of the university library to support user learning and research. As a method to achieve the purpose of the study, first, the concept of content curation was examined through literature research. After that, implications were found by analyzing the cases of content curation services such as university libraries, national libraries, and content companies. As a result of the study, five strategies for successful content curation of university libraries were proposed: providing high quality contents, performing preemptive information service roles, keep content up to date, securing interactivity through user participation, and developing personalization algorithms.

Analysis of User Demand for University Library Services in Korea (국내 대학도서관 이용자 수요 분석)

  • YouRa Youn;Youngmi Jung
    • Journal of Korean Library and Information Science Society
    • /
    • v.54 no.4
    • /
    • pp.229-254
    • /
    • 2023
  • The university library's service strategy needs to be established based on users, who are actual service consumers, including an outlook on changes in the social environment. Accordingly, in this study, college and graduate students, instructors, and researchers who are university library users were identified to understand users' perceptions of the university library functions and services currently provided, and the demand for services that need to be improved or developed. Data was collected through an online survey, with 1,216 responses from the student group and 433 responses from the researcher group. The survey results were organized by each group, and implications were drawn from common results. First, it was found that both groups had a continuous demand for strengthening the collection and access to information resources. Second, there was a need to expand information provision services, such as strengthening the sharing of information resources through cooperation with other organizations and wishing to use overseas academic materials in various ways. Third, although the library was recognized as an important institution, it was found that satisfactory use was not achieved due to lack of publicity. Fourth, it was found that university libraries recognize that they must provide open services to everyone without discrimination. The results of this study can be used as basic data when establishing strategies to develop and improve university library services optimized for users.

A Study on the Establishment of Systematic Review Service for University Libraries in Korea (국내 대학도서관의 체계적 문헌고찰 서비스 구축 방안 연구)

  • Rhee, Hey-Young
    • Journal of Korean Library and Information Science Society
    • /
    • v.53 no.3
    • /
    • pp.137-168
    • /
    • 2022
  • The purpose of this study is to suggest a plan for establishing SR (systematic review, hereinafter called SR) support services in domestic university libraries through a case study of SR support services in overseas university libraries. For this purpose, a total of 119 overseas university libraries were divided into all fields (subjects and disciplines) and the medical field. And A total of 10 areas such as service fields, service subjects, public relations, librarian roles (counselors, collaborators), education, librarian introduction, team member, application form, SR theoretical content, and others were divided and investigated. As a result, the SR support service of the university libraries being investigated is expanding from the medical field to academic fields such as natural science, engineering, and social science. It was confirmed that there were differences in service support hours, services, and whether co-authors were recognized according to the role of the librarian. Educational services are provided to users for the SR support service with a focus on retrieval strategy and skills. In the promotion of the SR support service, the librarian must suggest that it should be included. The importance of SR support services for Korean university libraries should be emphasized through the analysis of SR support services for overseas university libraries, professional search education should be strengthened in the curriculum. Also Organizations related to university libraries such as KERIS have suggested that systematic SR education support is needed for librarians.

A Study on the Evaluation of Team Effectiveness in University Libraries (대학도서관 팀제의 유효성 평가에 관한 연구)

  • Chung, Jae-Young
    • Journal of Korean Library and Information Science Society
    • /
    • v.38 no.2
    • /
    • pp.399-430
    • /
    • 2007
  • According to the changing of user and service environment, one of countermeasures that introduction of team-based organization is increasing gradually in the university library. This study was conducted to suggest the efficient ways of assessing team effectiveness which is increasing gradually in the university library. The finding indicated that assessment of team effectiveness was shown large differences according to the working level and individual's working duration. In addition, activated communication and capacity of team-based organization were the most effectible factors on the team effectiveness. So that, for maximizing the team effectiveness, this study might be applicable to any strategy which seek to activate communication methods(within - and between team) those are directly effecting on purpose setting, conflict resolution and suggest suitable team-based organization model for University library's characteristic and purpose through improving on the capacity of team system.

  • PDF