• Title/Summary/Keyword: Ubiquitous Computing Technology Service

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Applying Ubi-SERVQUAL to Assessing the Quality of Ubiquitous Service Scenarios (Ubi-SERVQUAL을 활용한 시나리오상의 유비쿼터스 서비스 품질 평가)

  • Kwon, Oh-Byung;Kim, Ji-Hoon
    • Journal of the Korean Operations Research and Management Science Society
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    • v.32 no.1
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    • pp.1-13
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    • 2007
  • Nowadays, ubiquitous computing services begin to be suggested from a few domains such as supply chain, logistics, and location-based services. However, to what extent the services will be successful is hard to be estimated, mainly because a sophisticated service evaluation method focusing on the ubiquitous computing perspective has not been supplied. Hence, this paper alms to build a model to assess the quality of ubiquitous computing service. To do so, an amended model, Ubi-SERVQUAL, is applied to assess the service quality mentioned in ubiquitous computing scenarios. According to the Ubi-SERVQUAL, we found that an actual service with higher quality should consider reliability. responsiveness, assurance and empathy in order to increase customer satisfaction, computer system's intimacy with users and trust.

A Study on RFID System with Secure Service Availability for Ubiquitous Computing

  • Seo, Dae-Hee;Lee, Im-Yeong
    • Journal of Information Processing Systems
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    • v.1 no.1 s.1
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    • pp.96-101
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    • 2005
  • Spotlighted as an innovative information technology environment, ubiquitous computing has been actively researched on recently. Especially, domestic and global researches focus on the RFID system, which is being eyed to replace the existing bar-code system. As an essential technology for ubiquitous computing, the RFID system can be applied for various purposes. The security issues of the RFID system focus on how the low-priced tag type could have reasonable price competitiveness. The Auto-ID Center in the U.S. is spearheading the research on distribution service and omni-directional security. As for Japan, the researches on omni-directional security and EPC application are necessary in securing the technology for ubiquitous computing with support from the Ministry of Public Management Home Affairs, Posts, and Telecommunication. In this paper, a method of ensuring the availability of the RFID system service will be presented based on the ubiquitous computing environment with the existing omni-directional security and user-friendly interface. While the existing researches focus on the RF reader system and tag-based security, this paper's suggestion also considers the availability of a sen ice to suggest ways of increasing the practical usage of a low-priced RF tag.

Factors Affecting User Acceptance of Ubiquitous Computing based on Mobile Services (모바일 서비스에 기반한 유비쿼터스 컴퓨팅의 사용자 수용에 영향을 미치는 요인)

  • No, Mi-Jin;Kim, Byung-Gon;Park, Soon-Chang
    • Journal of Information Technology Applications and Management
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    • v.18 no.1
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    • pp.55-74
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    • 2011
  • The growth in the use of ubiquitous computing based on mobile services as an enabler to conduct business more effectively has been phenomenal. Technology acceptance model (TAM) has been applied in different contexts to examine a wide range of information technologies (IT). As more and more companies are finding ways to utilize ubiquitous computing based on mobile services, an important issue is to understand what factors will impact the decisions of consumers in adopting the services. Based on TAM with three additional groups of external factors, i.e., service-related factors (ubiquitous access, context awareness) and technology-related factors (perceived security risk, network connectivity) that are theoretically justified as having influence on both perceived usefulness and perceived ease of use which are additionally considered, a research model for the investigated technology acceptance was developed and empirically examined, using responses from more than intended users of ubiquitous computing based on mobile services. The specific purposes of this study are as follows. Firstly, this study is to identify service beliefs considering unique characteristics for ubiquitous services such as perceived ubiquitous access and perceived context awareness. Secondly, this study is to investigate network characteristics beliefs such as perceived security and perceived connectivity. Thirdly, this paper investigates the relationship among variables such as ubiquitous characteristics, network characteristics, behavioral beliefs, and intention to use ubiquitous web services. This study uses a structural equation model to test the research model. The major results of this study are as follows. Firstly, ubiquitous access has a influence on perceived usefulness and perceived ease of use. Context awareness has an influence on perceived usefulness. Secondly, User familiarity has an influence on perceived usefulness and perceived ease of use, and intention to use. User innovativeness has an influence on perceived ease of use. Thirdly, perceived security risk has an influence on perceived usefulness and perceived ease of use. Network connectivity has an influence on perceived usefulness and perceived ease of use. Fourth, there exist differential effects among factors in structural model among information, transaction, and entertainment services.

Ubiquitous Architectural Framework for UbiSAS using Context Adaptive Rule Inference Engine

  • Yoo, Yoon-Sik;Huh, Jae-Doo
    • Proceedings of the Korea Society of Information Technology Applications Conference
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    • 2005.11a
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    • pp.243-246
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    • 2005
  • Recent ubiquitous computing environments increasingly impact on our lives using the current technologies of sensor network and ubiquitous services. In this paper, we propose ubiquitous architectural framework for ubiquitous sleep aid service(UbiSAS) in the subset of ubiquitous computing for refreshing of human's sleep. And we examine technical feasibility. Human can recover his health through refreshing sleep from fatigue. Ubiquitous architectural framework for UbiSAS in digital home offers agreeable sleeping environment and improves recovery from fatigue. So we present new concept of ubiquitous architectural framework dissolving stress. Specially, we apply context to context-aware framework module. This context is transferred to context adaptive inference engine which has service invocation function in intelligent agent module. Ubiquitous architectural framework for UbiSAS using context adaptive rule inference engine without user intervention is technical issue. That is to say, we should take sleep comfortably during our sleeping. And sensed information during sleeping is changed to context-aware information. This presents significant information in context adaptive rule inference engine for UbiSAS. This information includes all sleeping state during sleeping in context-aware computing technique. So we propose more effective and most suitable ubiquitous architectural framework using context adaptive rule inference engine for refreshing sleep in this paper.

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The Patterns of Mobile Internet Service for Post PCs in Ubiquitous Computing (유비쿼터스 컴퓨팅에서 포스트 PC의 모바일 인터넷 서비스 유형)

  • Kim, In-Jai;Shim, Hyoung-Seop;Jung, Min-Ho
    • Journal of Information Technology Services
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    • v.6 no.3
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    • pp.179-193
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    • 2007
  • Mobile Internet Service has been accelerated in ubiquitous computing environment. The purpose of this study is to suggest the patterns of mobile internet services based upon the current and future environments. The types of mobile internet service are explicated on the basis of current and future usage. A two-dimensional framework using level of timeliness and service purpose is utilized for classifying mobile internet service. Future trends of mobile internet service are carefully suggested.

A Study on the Problems and Prospects of Ubiquitous Library Through Ubiquitous Computing (유비쿼터스 컴퓨팅에 기반한 유비쿼터스 도서관의 과제와 전망에 관한 연구)

  • Noh, Dong-Jo
    • Journal of the Korean BIBLIA Society for library and Information Science
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    • v.15 no.2
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    • pp.219-240
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    • 2004
  • Ubiquitous computing technology provides anytime and anywhere accessibility to information, ubiquitous computing is adapted in the various field to increase efficiency of work. After looking into the trend of ubiquitous computing, case studies of information service using mobile service and RFID system in library were investigated in this paper. Library information service are providing retrieval of library OPAC and verifications of circulation and return date using mobile internet technology. In addition, various notice services using short me sage service(SMS) of mobile are available. Considering growing mobile service and RFID system advancement of related technology, more information service utilizing mobile service and RFID system should be developed in near future.

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Empirical Study on the Ubiquitous Computing Characteristics Affecting the Use of U-Service (U-서비스 이용에 영향을 미치는 유비쿼터스 특성에 관한 실증연구)

  • Jang, Ki-Sup;Kim, Chang-Su;Kim, Ki-Su
    • The Journal of Information Systems
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    • v.16 no.4
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    • pp.51-73
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    • 2007
  • Ubiquitous computing is enhancing computer use by making many computers available throughout the physical environment, but making them effectively invisible to the user. To facilitate the successful adoption and diffusion of ubiquitous computing, it is necessary to figure out the factors affecting the use of U-service. Though the research related to ubiquitous computing has been vigorously conducted from the aspect of system and service provider, there have been very few studies that focus on the user's perspective. Therefore, this study attempts to figure out major factors which are dedicated to the development of ubiquitous computing and u-service, and that ultimately influence the u-business outcome. This study derived the factors that characterize u-service, such as ubiquity, contextual offer, reliability, invisibility, and confidentiality, which are then combined in the TAM model and carry out the path analysis. The research findings indicate that ubiquity affects both the perceived usefulness and perceived ease of use. The reliability and confidentiality were found to affect the perceived usefulness, whereas the contextual offer and invisibility turned out to influence the perceived ease of use. Finally, the relationship among the perceived usefulness, perceived ease of use, and the attitude toward using are identical with the previous research findings related to the technology acceptance model(TAM).

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Applying Ubiquitous Computing Technology to Proactive and Personalized Decision Support System (유비쿼터스 컴퓨팅 기술을 적용한 차세대형 의사결정지원시스템)

  • Kwon, Oh-Byung;Yoo, Kee-Dong;Suh, Eui-Ho
    • Asia pacific journal of information systems
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    • v.15 no.2
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    • pp.195-218
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    • 2005
  • The emergence of ubiquitous computing environment will change the service architecture of business information systems such as Decision Support System(DSS), which will be a new application. Recent mobile DSSs allow the decision makers to be benefited from web and mobile technology. However, they seldom refer to context data, which are useful for proactive decision support. Meanwhile, ubiquitous applications so far provide restricted personalization service using context and preference of the user, that is, they do not fully make use of decision making capabilities. Hence, this paper aims to describe how the decision making capability and context-aware computing are jointly used to establish ubiquitous applications. To do so, an amended DSS paradigm: CKDDM(Context-Knowledge-Dialogue-Data-Model) is proposed in this paper. What will be considered for the future decision support systems when we regard ubiquitous computing technology as an inevitable impact that enforces the change of the way of making decisions are described. Under the CKDDM paradigm, a framework of ubiquitous decision support systems(ubiDSS) is addressed with the description of the subsystems within. To show the feasibility of ubiDSS, a prototype system, CAMA-myOpt(Context-Aware Multi Agent System-My Optimization) has been implemented as an illustrative example system.

A Study on Killer Services in Ubiquitous Computing: The Case of the Scene of Labor Learning (유비쿼터스 컴퓨팅 환경에서의 킬러서비스 사례연구: 현장체험 학습을 중심으로)

  • Kim, Kyung-Kyu;Park, Sung-Kook;Ryoo, Sung-Yul;Kim, Moon-Oh;Chang, Hang-Bae
    • Journal of Information Technology Services
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    • v.6 no.2
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    • pp.99-112
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    • 2007
  • In this study we designed the killer services for the scene of labor learning in ubiquitous computing. To achieve this study, we have explored the unmet needs of teachers in the scene of labor learning and examined whether the unmet needs could be served by the resources and capabilities of ubiquitous computing. Then, we have crafted a detail killer services that includes value propositions and resource maps by using statistical methodology. Finally, the killer services for the scene of labor learning proposed to serve educational users with the service architecture. The result of this study will be applied to develop new business model in ubiquitous computing as the basic research.