• Title/Summary/Keyword: U.S. Information Service in Korea

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The U.S. Government's Book Translation Program in Korea in the 1950s (1950년대 한국에서의 미국 도서번역 사업의 전개와 의미)

  • Cha, Jae Young
    • Korean journal of communication and information
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    • v.78
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    • pp.206-242
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    • 2016
  • This study dealt with the U.S. government's book translation project as a part of its public diplomacy to gain the Korean people's 'minds and thoughts' in the midst of cultural Cold War from the end of World War II to the late 1950s. It was found that the U.S. book translation project was begun during the U.S. military occupation of South Korea, though with minimum efforts, and reached its peak in the late 1950s, In general, the purposes of the U.S. book translation project in South Korea was as follows: to emphasize the supremacy of American political and economic systems; to criticize the irrationality of communism and conflicts in the communist societies; to increase the Korean people's understanding of the U.S. foreign policies; to publicize the achievement of the U.S. people in the areas of arts, literature, and sciences. In the selection of books for translation, any ones were excluded which might contradict to U.S. foreign policy or impair U.S. images abroad. It must be noted that publications of a few Korean writers' books were supported by the project, if they were thought to be in service for its purposes. Even some Japanese books, which were produced by the U.S. book translation project in Japan, were utilized for the best effects of the project in South Korea. It may be conceded that the U.S. book translation project contributed a little bit to the compensation for the dearth of knowledge and information in South Korea at that time. However, the project may have distorted the Korean people's perspectives toward the U.S. and world, owing to the book selection in accordance with the U.S. government's policy guidance.

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Design of the Monitoring and Controlling System on Middleware for u-Farm Service (u-Farm 서비스를 위한 미들웨어의 모니터링 및 제어 시스템 설계)

  • Ju, Hui-Dong;Kang, Hyun-Joong;Lee, Meong-Hun;Yoe, Hyun
    • Journal of the Korea Institute of Information and Communication Engineering
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    • v.12 no.7
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    • pp.1321-1328
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    • 2008
  • The monitoring and controlling systems on middleware for agriculture service instead of pigpen is focused on context-awareness and event-centric structure in this paper. By processing and monitoring context information which obtained from a sensor field, the u-Farm middleware is to promptly provide the response for various queries from agriculture's application service. It allows a device to provide optimal ubiquitous farm environment.

Comparison of the Practical Use Condition of e-finance Portal Site between Korea and U.S.A. (한.미간 e-finance 금융포털사이트의 활용실태 비교)

  • Kim Dong-Gyoon;Cha Soon-Kwean
    • Management & Information Systems Review
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    • v.7
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    • pp.21-51
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    • 2001
  • For increasing the competitiveness and efficiency of Korea's finance industry under the new e-finance paradigm, this paper compared the practical use of finance portal site' on service parts and stage between Korea and U.S.A.. The services which can be served from site are banking, mortgage and credit loan, stock, card, retirement tax, PFM(Personal Finance Management), EBPP(Electronic Bill Presentment and Payment) and Account Aggregation and so on. The stage of site can be divided as the information provide stage which only gives information about service parts, on-line transaction stage which real-time transaction is possibile and PFM services provide stage according to development process. As a result, the beginning of finance portal service in Korea was lated about 10years and more than it of U.S.A. So the development stage of domestic portal site is still staying in the first step and the providing services and contents or business model development parts are also in the same stage than U.S.A. Resides, Korea's sites mainly focus on their first service parts even though they recently aim internet finance portal, and provide not real time transaction but finance information. On the other hand, the U.S.A. site support substantially not only various on-line transactions but also distinctive personal services like PFM(Personal Finance Management), EBPP(Electronic Bill Presentment and Payment), Account Aggregation and Trans-account, brokerage, education center, mortgage loan, mutual fund, option, pension fund and IPOs and so on. Thus, the site of Korea need to establish real type of internet finance portal which provides one-stop services on every type of finance to customers in the real time and also require the strategic integration among finance institutions. The next turn, they need to build information system and education center to give best satisfaction to customers and acquire customer information and marker environment changes and need to provide distinctive services to quality customers throughout database from this. Also the site should provide various type of banking services which refereed above like PEM, EBPP and education center etc, and the government of Korea should support the building of IT infrastructure to Physical, legal, systematic, sociocultural, technical and human resource sections. This paper provided the future movement direction of the domestic finance portal through comparison and analysis on the practical use of it between Korea and U.S.A. and also wanted to contribute for developing and reading of Korea finance portal in the new era of the finance paradigm.

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Improvement of Science and Technology Information Retrieval Service using Semantic Language Resource (의미적 언어자원을 활용한 과학기술정보 검색 서비스 개선)

  • Cho, Min-Hee;Choi, Sung-Pil;Choi, Ho-Seop;Yoon, Hwa-Mook
    • Proceedings of the Korea Contents Association Conference
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    • 2006.11a
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    • pp.570-574
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    • 2006
  • KISTI portal service is currently presenting the documents with many terminologies, so users can't find the results having their intention by using an umbrella query. In this paper, we suggest user oriented retrieval service that reflects query auto-complete, related-word suggestion and query expansion that uses nouns and relationships of U-WIN which is known as a semantic language resource. We intend to advance the retrieval satisfaction of current science & technology information service by using U-WIN's semantic information and improve the service environment that user can retrieve what they want quickly and exactly.

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An empirical study on the service quality of uTradeHub though Kano model and customer satisfaction coefficient (Kano 모형과 고객만족계수를 이용한 uTradeHub 서비스 품질에 관한 연구)

  • Song, Sunyok
    • International Commerce and Information Review
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    • v.18 no.4
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    • pp.55-78
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    • 2016
  • In this study, service quality attributes of uTradeHub were classified based on the Kano model, and quality attributes that should be managed in priority to improve the service quality of uTradeHub were investigated using Timko's customer satisfaction coefficient(CSC) and average satisfaction coefficient(ASC). The results of the study are summarized as follows. First, as a result of classifying service quality attributes based on Kano model, 12 one dimensional qualities, 5 must-be qualities, 2 indifferent qualities were deducted, and many quality attributes of uTradeHub service were confirmed to be one dimensional quality to which is needed to be paid attention and paid more detailed attention to enhance service quality. Second, in the analysis result using Timko's customer satisfaction coefficient, "post processing for problems and complaints", "cost reduction", "efficiency of business processing" were ranked in the top of satisfaction coefficient, and they found to be quality attributes that customer satisfaction increases when service quality was satisfied. While, "post processing for problems and complaints", "interaction", "ability to respond promptly when problems occur" were ranked in the top of unsatisfaction coefficient, and they were analysed to be quality attributes that customer complaints increase when service quality was unsatisfied. Third, in the result of analyzing the quality attributes that should be managed in priority to improve the service quality of uTradeHub based on the average satisfaction coefficient(ASC), "post processing for problems and complaints", "cost reduction", "useful information" were ranked in the top 3, and they were classified as quality attributes that the satisfaction level increases more when they are improved than now, but the satisfaction level decreases when they are worsen.

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U-complaints call center agents organization fairness impact on job performance through organizational commitment and job satisfaction (U-민원 콜센터 상담원 조직 공정성이 조직몰입과 직무만족을 통해 직무성과에 미치는 영향)

  • Nam, Sangmin;Hwang, Changyu;Kwon, Dosoon;Hong, Soongeun
    • Journal of Korea Society of Digital Industry and Information Management
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    • v.11 no.3
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    • pp.125-143
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    • 2015
  • As improving the life quality of citizen because of development of Urbanization and Information, civil application service of public institutions has been changed. The government provides a 24-hour civil service of e-government, public institutions operate U-complaints call center to pursue a personalized service to customers. As customer service are diversified, the inconvenience of service is increased. Therefore, public institutions instituted U-complaints call center to solve increased complaints. In early days, public institutions operated simple call center. However, it became intelligent U-complaints call center by SNS. The more increase the importance of agents' contact customer service, the more increase Job Performance considered by Organizational Commitment & Job Satisfaction of call center agents. This study analyzed that applied to Fairness Theory with Organizational Commitment, Job Satisfaction and analyze U-complaints call center agents' role and job performance of public institutions. Proposed a research model applied to job satisfaction with key variables, organizational commitments, job satisfaction. It's expected to impact on job performance of U-complaints call center agents in public institutions. For empirical study of research model, conducted a survey of the U-complaints call center agents of public institutions. 170 samples were collected from the survey and analyze relationship between the factors. Procedural justice, distribution fairness, fairness interaction are significant influence on organizational commitment of parameters by analysis U-complaints call center agents. Procedural justice and fairness of interaction was found not to effect on parameters of job satisfaction. Also, parameter, organizational commitment have significant influence on job satisfaction. However, have no influence on job performance. Therefore, the parameters of job satisfaction have significant influence on job performance. Public institutions should adopt to improve the quality of citizen services through U-complaints call center agents.

Study on the Relationship Establishment among u-City Service, Technology and Infrastructure (u-City서비스.기술.기반시설의 연계성 확보방안)

  • Cho, Chun-Man;Kim, Jung-Hoon
    • Spatial Information Research
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    • v.17 no.3
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    • pp.287-299
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    • 2009
  • For the development and management of u-City(ubiquitous city), Ubiquitous City Construction Law was enacted(March 3, 2008) to form the legal basis of u-City plan, construction and managements afterwards. The ultimate goal of the u-City construction is the advancement of national territory utilization and management using Korea's high level of IT and spatial information infrastructure. Based on the definition of the u-City Construction Law, the u-City refers to a city where u-City services are provided through the u-City infrastructure applying u-City technology. But, based on the current level of relationship model among u-City service, technology and infrastructure, it is not enough to guide the local municipalities to plan and provide the successful u-City services in its vicinity. So as one of the core issues for the legal arrangements of successful u-City services, the purpose of the study is to suggest the basic directions and execution strategies for the relationship establishment among u-City service, technology and infrastructure.

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Privacy Management Based on Profile for Personalized Services in u-City (u-City환경에서 맞춤형 서비스 제공을 위한 프로파일기반 개인 정보보호 관리)

  • Lee, Jun-Gyu;Kim, Ji-Ho;Song, Oh-Young
    • The KIPS Transactions:PartC
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    • v.17C no.2
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    • pp.135-144
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    • 2010
  • U-City pursues personalized service by collecting contexts through sensors located over the city and presenting the service automatically depending not on the user's request but on the situations that are needed. To provide the personalized service, however, contexts collected through various sensors are needed, and they include private information. Therefore, it is important to keep a balance between the convenience by presenting service and protecting private information. In this paper, we classify and grade person's various contexts requested in the personalized service environment. Based on these, we make decisions on whether to present the service or not by profile-matching between user profile and service profile. Also, we propose an efficient privacy-protection management scheme to encrypt transmitted private information and to control key distribution.

Study of U-medical treatment administration service Construction Model of Sensor Network base (센서네트워크 기반의 U-의료행정서비스 구축 모델에 관한 연구)

  • Shin, Yoon-Ho;Lee, June-Hwan;Shin, Ye-Ho
    • Journal of the Korea Computer Industry Society
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    • v.10 no.1
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    • pp.29-36
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    • 2009
  • Sensor network in Ubiquitous age that change fast made paper about U- health medical treatment administrative service construction model as a technology that attach electron tag (RFID) and procures information by real time because detects surrounding environment information to basis and uses realization information of things through this to all necessary things. Prognostication that thorough administration about contagiousness carrier with side effect of possession Asia's vaccination and AISD that often occur is difficult utilizes RFID chip aiming and did by purpose constructing more better health medical treatment administrative service.

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A Study on Development Process of Military library in the United States of America and the U.S. Armed Forces library Services during the Korea War (미국의 병영도서관의 발전과정과 한국전쟁 중의 병영도서관 서비스에 관한 연구)

  • Song Sung-Sub
    • Journal of Korean Library and Information Science Society
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    • v.36 no.3
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    • pp.257-273
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    • 2005
  • This study inquired into the significance and the Process of development of military library being recently issued as a movement to establish a library In the military units in Korea, focusing on the library management of military in the United States. Firstly, the history of military libraries in the United States and military library service of the U.S. Armed Forces during the Korea War was investigated and analyzed. And, the establishing status, organization, and the contents of library service program in the United States was researched.

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