• Journal of Digital Convergence
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• v.14 no.3
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• pp.165-170
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• 2016

The purpose of this study was to explore the differences in sentiment on social networking sites among six languages (English, German, Russian, Spanish, Turkish and Dutch). A total of 204 million tweets were collected using Streaming API. Subjective/objective ratio, sentiment strength, positive/negative ratio, number of retweets and boundary impermeability were analyzed with SentiStrength to estimate the trends of emotional expression via Twitter. The results showed that subjective/objective ratio and the positive/negative ratio of tweets were significantly different by languages (p<0.001). And, there were significant effects of language on sentiment strength, boundary impermeability and the number of retweets (p<0.001). The results also indicate that the cross-cultural, language differences should be taken into account in sentiment analysis on SNS.

• Journal of Korea Multimedia Society
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• v.19 no.2
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• pp.428-435
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• 2016

Hundreds of millions of new posts and information are being uploaded and propagated everyday on Online Social Networks(OSN) like Twitter, Facebook, or Instagram. This paper proposes and implements a GPS-location based SNS data mapping, analysis, and visualization system, called Smart SNS Map, which collects SNS data from Twitter and Instagram using hundreds of PlanetLab nodes distributed across the globe. Like no other previous systems, our system uniquely supports a variety of functions, including GPS-location based mapping of collected tweets and Instagram photos, keyword-based tweet or photo searching, real-time heat-map visualization of tweets and instagram photos, sentiment analysis, word cloud visualization, etc. Overall, a system like this, admittedly still in a prototype phase though, is expected to serve a role as a sort of social weather station sooner or later, which will help people understand what are happening around the SNS users, systems, society, and how they feel about them, as well as how they change over time and/or space.

• Journal of information and communication convergence engineering
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• v.17 no.4
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• pp.239-245
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• 2019

Recently, effort to obtain various information from the vast amount of social network services (SNS) big data generated in daily life has expanded. SNS big data comprise sentences classified as unstructured data, which complicates data processing. As the amount of processing increases, a rapid processing technique is required to extract valuable information from SNS big data. We herein propose a system that can extract human sentiment information from vast amounts of SNS unstructured big data using the naïve Bayes algorithm and natural language processing (NLP). Furthermore, we analyze the effectiveness of the proposed method through various experiments. Based on sentiment accuracy analysis, experimental results showed that the machine learning method using the naïve Bayes algorithm afforded a 63.5% accuracy, which was lower than that yielded by the NLP method. However, based on data processing speed analysis, the machine learning method by the naïve Bayes algorithm demonstrated a processing performance that was approximately 5.4 times higher than that by the NLP method.

• The Journal of Industrial Distribution & Business
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• v.13 no.6
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• pp.9-18
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• 2022

Purpose: The government around the world is still highlighting the effect of the new variant of Covid-19. The government continues to make efforts to restore the economy through several programs, one of them is National Economic Recovery. This program is expected to increase public and investor confidence in handling Covid-19. This study aims to capture public sentiment on the economic growth rate in Indonesia, especially during the third wave of the omicron variant of the covid-19 virus, that is at the time in the fourth quarter of 2021. Research design, data, and methodology: The approach used in this research is to collect crowdsourcing data from twitter, in the range of 1st to 10th October 2021. The analysis is done by building model using Deep Learning Neural Network method. Results: The result of the sentiment analysis is that most of the tweets have a neutral sentiment on the Economic Growth discussion. Several central figures who discussed were Minister of Coordinating for the Economy of Indonesia, Minister of State-Owned Enterprises. Conclusions: Data from social media can be used by the government to capture public responses, especially public sentiment regarding economic growth. This can be used by policy makers, for example entrepreneurs to anticipate economic movements under certain conditions.

• Proceedings of the Korean Institute of Information and Commucation Sciences Conference
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• 2017.10a
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• pp.506-509
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• 2017

Opinion mining is a way to analyze the emotions in the text and is used to identify the emotional state of the author and to find out the opinions of the public. As you can analyze individual emotions through opinion mining, if you analyze the text by region, you can find out the emotional state you have in each region. The regional sentiment analysis can obtain information that could not be obtained from personal sentiment analysis, and if a certain area has emotions, it can understand the cause. For regional sentiment analysis, we need text data created by region, so we need to collect data through Twitter crawling. Therefore, this paper designs a Twitter data collection system for regional sentiment analysis. The client requests the tweet data of the specific region and time, and the server collects and transmits the requested tweet data from the client. Through the latitude and longitude values of the region, it collects the tweet data of the area, and it can manage the text by region and time through collected data. We expect efficient data collection and management for emotional analysis through the design of this system.

• Proceedings of the Korea Information Processing Society Conference
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• 2017.04a
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• pp.916-919
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• 2017

최근 딥러닝의 발달로 인해 Sentiment analysis분야에서도 다양한 기법들이 적용되고 있다. 이미지, 음성인식 분야에서 높은 성능을 보여주었던 Convolutional Neural Networks (CNN)은 최근 자연어처리 분야에서도 활발하게 연구가 진행되고 있으며 Sentiment analysis에도 효과적인 것으로 알려져 있다. 기존의 머신러닝에서는 lexicon을 이용한 기법들이 활발하게 연구되었지만 word embedding이 등장하면서 이러한 시도가 점차 줄어들게 되었다. 그러나 lexicon은 여전히 sentiment analysis에서 유용한 정보를 제공한다. 본 연구에서는 SemEval 2017 Task4에서 제공한 Twitter dataset과 다양한 lexicon corpus를 사용하여 lexicon을 CNN과 결합하였을 때 모델의 성능이 얼마큼 향상되는지에 대하여 연구하였다. 또한 word embedding과 lexicon이 미치는 영향에 대하여 분석하였다. 모델을 평가하는 metric은 positive, negative, neutral 3가지 class에 대한 macroaveraged F1 score를 사용하였다.

• The Journal of the Korea Contents Association
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• v.16 no.10
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• pp.393-402
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• 2016

To compensate for limited the satisfaction survey currently conducted by Korea Metrological Administration (KMA), a sentiment analysis via a social networking service (SNS) can be utilized. From 2011 to 2014, with the sentiment analysis, Twitter who had commented 'KMA' had collected, then, using $Na{\ddot{i}}ve$ Bayes classification, we were classified into three sentiments: positive, negative, and neutral sentiments. An additional dictionary was made with morphemes appeared only in the positive, negative, and neutral sentiments of basic $Na{\ddot{i}}ve$ Bayes classification, thus the accuracy of sentiment analysis was improved. As a result, when sentiments were classified with a basic $Na{\ddot{i}}ve$ Bayes classification, the training data were reproduced about 75% accuracy rate. Whereas, when classifying with the additional dictionary, it showed 97% accuracy rate. When using the additional dictionary, sentiments of verification data was classified with about 75% accuracy rate. Lower classification accuracy rate would be improved by not only a qualified dictionary that has increased amount of training data, including diverse keywords related to weather, but continuous update of the dictionary. Meanwhile, contrary to the sentiment analysis based on dictionary definition of individual vocabulary, if sentiments are classified into meaning of sentence, increased rate of negative sentiment and change in satisfaction could be explained. Therefore, the sentiment analysis via SNS would be considered as useful tool for complementing surveys in the future.

• KIISE Transactions on Computing Practices
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• v.20 no.9
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• pp.492-497
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• 2014

In this paper, we propose a method of retrieving opinioned tweets in Twitter, which is the one of the popular Social Network Services and shares diverse opinions among various users. In typical opinion retrieval systems, they may consider the presence of sentiment phrases (subjectivity) as the important factor even if the subjective phrases are not related to a given query or speaker. To alleviate these problems, we utilized the syntactic structure of a sentence to identify the relationships between 1) subjectivity-query and 2) subjectivity-speaker and 3) the syntactic role of subjectivity. Besides, our learning-to-rank approach is trained to retrieve opinioned tweets based on query-relevance, textual features, user information, and Twitter-specific features. Experimental results on real world data show that our proposed method can achieve better performance than several baseline methods in terms of precision and nDCG.

• Journal of Korea Game Society
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• v.17 no.2
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• pp.135-144
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• 2017

Sentiment analysis refers to a way of analyzing the writer's subjective opinions or feelings through text. For effective sentiment analysis, it is essential to build emotional word polarity lexicon. This paper introduces a crowdsourcing-based game that we have developed for efficiently building a polarity lexicon in Korean. First, we collected a corpus from the relating Internet communities using a crawler, and we classified them into words using the Twitter POS analyzer. These POS-tagged words are provided as a form of mobile platform based tagging game in which the players voluntarily tagged the polarities of the words, and then the result was collected into the database. So far we have tagged the polarities of about 1200 words. We expect that our research can contribute to the Korean sentiment analysis research especially in the game domain by collecting more emotional word data in the future.

• The Journal of Information Systems
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• v.30 no.4
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• pp.277-301
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• 2021

Purpose The purpose of this study is to analyze the sentiment responses of the general public to non-face-to-face work using text mining methodology. As the number of non-face-to-face complaints is increasing over time, it is difficult to review and analyze in traditional methods such as surveys, and there is a limit to reflect real-time issues. Approach This study has proposed a method of the research model, first by collecting and cleansing the data related to non-face-to-face work among tweets posted on Twitter. Second, topics and keywords are extracted from tweets using LDA(Latent Dirichlet Allocation), a topic modeling technique, and changes for each section are analyzed through DTM(Dynamic Topic Modeling). Third, the complaints of non-face-to-face work are analyzed through the classification of positive and negative polarity in the COVID-19 section. Findings As a result of analyzing 1.54 million tweets related to non-face-to-face work, the number of IDs using non-face-to-face work-related words increased 7.2 times and the number of tweets increased 4.8 times after COVID-19. The top frequently used words related to non-face-to-face work appeared in the order of remote jobs, cybersecurity, technical jobs, productivity, and software. The words that have increased after the COVID-19 were concerned about lockdown and dismissal, and business transformation and also mentioned as to secure business continuity and virtual workplace. New Normal was newly mentioned as a new standard. Negative opinions found to be increased in the early stages of COVID-19 from 34% to 43%, and then stabilized again to 36% through non-face-to-face work sentiment analysis. The complaints were, policies such as strengthening cybersecurity, activating communication to improve work productivity, and diversifying work spaces.