• International Journal of Computer Science & Network Security
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• 제21권11호
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• pp.1-10
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• 2021

Cyberbullying has become a severe issue and brought a powerful impact on the cyber world. Due to the low cost and fast spreading of news, social media has become a tool that helps spread insult, offensive, and hate messages or opinions in a community. Detecting cyberbullying from social media is an intriguing research topic because it is vital for law enforcement agencies to witness how social media broadcast hate messages. Twitter is one of the famous social media and a platform for users to tell stories, give views, express feelings, and even spread news, whether true or false. Hence, it becomes an excellent resource for sentiment analysis. This paper aims to detect cyberbully threats based on Naïve Bayes, support vector machine (SVM), and k-nearest neighbour (k-NN) classifier model. Sentiment analysis will be applied based on people's opinions on social media and distribute polarity to them as positive, neutral, or negative. The accuracy for each classifier will be evaluated.

• International Journal of Contents
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• 제15권4호
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• pp.65-73
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• 2019

Social media is a massive dataset in which individuals' thoughts are freely recorded. So there have been a variety of efforts to analyze it and to understand the social phenomenon. In this study, Twitter was used to define the moments when negative perceptions of the Korean Meteorological Administration (KMA) were displayed and the reasons people were dissatisfied with the KMA. Machine learning methods were used for sentiment analysis to automatically train the implied awareness on Twitter which mentioned the KMA July-October 2011-2014. The trained models were used to validate sentiments on Twitter 2015-2016, and the frequency of negative sentiments was compared with the satisfaction of forecast users. It was found that the frequency of the negative sentiments increased before satisfaction decreased sharply. And the tweet keywords and the news headlines were qualitatively compared to analyze the cause of negative sentiments. As a result, it was revealed that the individual caused the increase in the monthly negative sentiments increase in 2016. This study represents the value of sentiment analysis that can complement user satisfaction surveys. Also, combining Twitter and news headlines provided the idea of analyzing the causes of dissatisfaction that are difficult to identify with only satisfaction surveys. The results contribute to improving user satisfaction with weather services by efficiently managing changes in satisfaction.

• International Journal of Computer Science & Network Security
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• 제21권3호
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• pp.112-119
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• 2021

Social media has become a global means of communication in people's lives. Most people are using Twitter for communication purposes and its inappropriate use, which has negative effects on people's lives. One of the widely common misuses of Twitter is cyberbullying. As the resources of dialectal Arabic are rare, so for cyberbullying most people are using dialectal Arabic. For this reason, the ultimate goal of this study is to detect and classify cyberbullying on Twitter in the Arabic context in Saudi Arabia. To help in the detection and classification of tweets, Pointwise Mutual Information (PMI) to generate a lexicon, and Support Vector Machine (SVM) algorithms are used. The evaluation is performed on both methods in terms of the F1-score. However, the F1-score after applying the PMI is 50%, while after the SVM application on the resampling data it is 82%. The analysis of the results shows that the SVM algorithm outperforms better.

• 한국멀티미디어학회논문지
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• 제18권2호
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• pp.233-243
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• 2015

A hotspot is a spatial pattern that properties or events of spaces are densely revealed in a particular area. Whereas location information is easily captured with increasing use of mobile devices, so is not our emotion unless asking directly through a survey. Tweet provides a good way of analyzing such spatial sentiment, but relevant research is hard to find. Therefore, we analyzed hotspots of emotion in the twitter using spatial autocorrelation. 10,142 tweets and related GPS data were extracted. Sentiment of tweets was classified into good or bad with a support vector machine algorithm. We used Moran's I and Getis-Ord $G_i^*$ for global and local spatial autocorrelation. Some hotspots were found significant and drawn on Seoul metropolitan area map. These results were found very similar to an earlier conducted official survey of happiness index.

• Asian Journal for Public Opinion Research
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• 제9권3호
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• pp.240-265
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• 2021

Public services need to be evaluated regularly to identify areas that need further improvement. Data collection via Twitter is affordable and timely, so it has the potential to be utilized to evaluate the quality of public service. This study utilizes tweets mentioning three service units of the provincial government of Jakarta and applies both sentiment analysis and topic classification to predict a rating/score of public service quality. The research goal is to examine if the evaluation of public services based on social media data is possible. The findings indicate that the use of Twitter has an advantage in terms of sample size and variety of opinions. Tweets can be translated into scores as well. Nonetheless, the representativeness issue and the predominance of complaint tweets can affect the reliability of the results.

• 정보처리학회논문지:소프트웨어 및 데이터공학
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• 제2권10호
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• pp.731-738
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• 2013

본 논문은 사회의 최근 동향에 대한 여론의 반응을 관찰하기 위한 방법을 나타낸다. 최근 동향을 나타내는 키워드를 신문기사로부터 추출하고, 추출된 키워드를 이용하여 수집된 트윗의 감성 분석을 통해 최근 동향에 대한 여론을 분석한다. 수집된 신문기사를 k-means알고리즘을 이용하여 군집화하고, 군집내의 단어의 출현 빈도를 이용하여 토픽 키워드를 선정하였다. 각 토픽에 대하여 수집된 트윗은 그 토픽 대한 트윗이라는 가정하에 기계학습 방법을 이용하여 긍/부정을 판별하여 감성을 판단하게 하였다. 그리고 이와 같은 가정에 대한 타당성을 검증해 보았다.

• 전기전자학회논문지
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• 제20권3호
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• pp.235-240
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• 2016

본 연구에서는 서비스 혁신을 위한 외부 자원으로 트위터(Twitter)를 활용하고자 하였다. 이를 위해 2016년 5월, S사, X사와 관련 있는 데이터를 각각 4,766건, 15,543건 씩 실시간 추출하고 분석을 실시하였다. 정서 분석(sentiment analysis, SA)을 통하여 두 기업에 대한 감성적 분위기를 파악할 수 있었고, 계량서지학적 분석(bibliometric analysis, BA)을 이용하여 주제어 간의 수직적 관계를 파악할 수 있었다. 추가적으로 사회적 연결망 분석(social network analysis, SNA)을 통하여 주제어 간의 수평적 관계 또한 확인할 수 있었다. 본 연구를 통해 혁신 주제의 탐색 시 사회 연결망 서비스가 외부 자원으로서 충분한 활용 가치가 있음을 확인하였다.

• 한국멀티미디어학회논문지
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• 제17권11호
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• pp.1286-1295
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• 2014

This paper suggests the way that it could improve the reliability about preference of user's feedback by adding weighting factor on sentiment analysis, and efficiently make a sentiment analysis of users' emotional perspective on the big data massively generated on twitter. To solve errors on earlier studies, this paper has improved recall and precision of sensibility determination by using sensibility dictionary subdivided sentiment polarity based on the level of sensibility and given impotance to sensibility determination by populating slang, new words, emoticons and idiomatic expressions not in the system dictionary. It has considered the context through conjunctive adverbs fixed in korean characteristics which are free to the word order. It also recognize sensibility words such as TF(Term Frequency), RT(Retweet), Follower which are weighting factors of preference and has increased reliability of preference analysis considering weight on 'a very emotional tweet', 'a recognised tweet from users' and 'a tweeter influencer'

• International Journal of Advanced Culture Technology
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• 제10권3호
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• pp.352-359
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• 2022

The study examined a sentiment analysis based on Tweeter messages between contemporary pop musicians and classical music composers. Musicians of each genre were carefully selected for the sentiment analysis. Many opinion messages on Tweets that users have discussed were collected, and the messages were evaluated by using Naïve Bayes Classifier. The results demonstrated that users showed high positive sentiments for the two different genres. However, on average, the positive sentiment values for classical music composers are higher than for contemporary pop musicians. In addition, the rankings of the highest positive sentiments among contemporary pop musicians and classical music composers did not coincide with the popularity of the two different genres of musicians. This study will contribute to the study of future sentimental analysis between music and musicians.

• International Journal of Advanced Culture Technology
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• 제11권4호
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• pp.358-377
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• 2023

During the initial period of the COVID-19 pandemic, governments around the world implemented non-pharmaceutical interventions. For these policy interventions to be effective, authorities engaged in the political discourse of legitimising their activity to generate positive public attitudes. To understand effective COVID-19 policy, this study investigates public attitudes in South Korea, the United Kingdom, and the United States and how they reflect different legitimisation of policy intervention. We adopt a big data approach to analyse public attitudes, drawing from public comments posted on Twitter during selected periods. We collect the number of tweets related to COVID-19 policy intervention and conduct a sentiment analysis using a deep learning method. Public attitudes and sentiments in the three countries show different patterns according to how policy interventions were implemented. Overall concern about policy intervention is higher in South Korea than in the other two countries. However, public sentiments in all three countries tend to improve following implementation of policy intervention. The findings suggest that governments can achieve policy effectiveness when consistent and transparent communication take place during the initial period of the pandemic. This study contributes to the existing literature by applying big data analysis to explain which policies engender positive public attitudes.