• Asian Journal for Public Opinion Research
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• v.1 no.4
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• pp.249-267
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• 2014

Social media is being increasingly utilized in disaster relief work to identify safety issues, locate displaced-victims, and seek or provide support for those who need help. The presence of social media in disaster management has changed significantly in recent years, as it was not prevalent in the 2008 Wenchuan earthquake, but had become a powerful force in the 2013 Ya'an earthquake. This paper discusses the development of social media in disaster management via making a comparison between how it functioned in the two earthquakes. It examines the following aspects: who are the stakeholders that use social media in the earthquake management; how do they adopt this means in response to the earthquakes; and what are the outcomes of adopting social media with regards to public engagement and collaboration in an emergency event. As Sina Weibo acts as the equivalent of China's Twitter, the methodology relies on an analysis of posts in Weibo. The outcomes primarily show that: (1) authorities, celebrities and the public actively adopted social media for the purpose of information dissemination and resource mobilization; and (2) social media users are both content consumers and content generators in the times of earthquakes. The study concludes that social media as a backchannel communication tool is helpful for government institutions, corporations, and nonprofit organizations to build relationships with their stakeholders in the disaster management cycle. The result will interest academics and emergency management practitioners who are concerned with improving disaster communication.

• Proceedings of the Korean Information Science Society Conference
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• 2011.06d
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• pp.190-193
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• 2011

최근 급속히 보급된 스마트폰과 SNS의 발전은 가상 세계와 실세계를 보다 밀접하게 연결하여 사람들간의 다양한 상호작용을 가능하게 하였다. 지금까지 등장한 여러 SNS들은 사용자들 간의 네트워크를 쉽게 구성하는 방법에 치중하였기 때문에 상대방을 확인하고 정보를 교환하는 기능은 매우 단순하였다. 특히, 실시간 그룹 채팅 등과 같은 복합적인 형태의 정보 교환 기능을 지원하지 않기 때문에 협업 수행과 같은 다양한 분야에서 활용되기는 어려운 실정이다. 본 논문에서는 대표적인 SNS인 트위터의 사용자 네트워크를 기반으로 실시간 그룹 채팅을 지원하는 방법을 제안하고 이를 바탕으로 스마트폰 기반의 인스턴트 메시징 시스템을 개발했다. 본 연구에서는 트위터의 소셜 네트워크 정보를 분석하여 메시징 시스템 서버에 실시간으로 반영할 수 있는 알고리즘을 고안하였으며, 소셜 네트워크 관계를 분석하여 자동으로 그룹을 생성하고, 그룹간 실시간 메시징을 지원하는 XMPP 프로토콜 기반의 스마트폰 메시징 시스템 클라이언트를 구현하였다.

• Journal of Information Technology Applications and Management
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• v.19 no.4
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• pp.137-152
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• 2012

As social media such as facebook and twitter is widespread, social commerce appears as a new way of e-commerce. Social commerce is a subset of electronic commerce that involves using social media that supports social interaction and user contributions. From the understanding of social commerce and literature review, we deduced the research model that relationship, collectivism, convenience, usefulness, low price, reputation, and rapidness have influence on satisfaction and repurchase intention. As a result of data analysis, relationship, convenience, usefulness, low price, and rapidness had influence on satisfaction and repurchase intention. And collectivism had influence on relationship. But reputation did not have influence on satisfaction. The focus of this study is on the effect of relationship and collectivism on satisfaction and repurchase, because relationship and collectivism is the major feature of social commerce. Succinctly speaking, collectivism affects relationship among users, in turn, relationship affects satisfaction and repurchase intention. This study gives a contribution to business. Business related with social commerce has to make a business strategy for managing relationship and consider collectivism tendency for selecting target customer.

• The Journal of Information Systems
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• v.23 no.1
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• pp.53-71
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• 2014

The center of networking is moving toward mobile from PC based computing environment. The number of smartphone users are increasing rapidly today. One of the most popular smart phone applications is mobile SNS such as Kakao Story, Facebook, Twitter, Mobile Cyworld, etc. Mobile SNS means social network services based on mobile communication technology. This research focused on mobile SNS usage of married women who have not enough time for face-to-face communication with their friends to enhance their friendship. Married women in their 30s and 40s have lots of things to do like housework and caring their children. Mobile SNS would help their communication in aspect such of free of space and time. Through Mobile SNS married women can reinforce their personal relationship and self-esteem. Social Information Processing Theory (SIP) is an interpersonal communication theory developed by Walther(1992). Once established, online personal relationships may demonstrate the same relational dimensions and qualities as face-to-face relationships. The theory explains how people get to know one another online, without nonverbal cues, and how they develop and manage relationships in the computer-mediated environment. The result of empirical analysis indicates that marred women's Mobile SNS activities reinforce their personal relationship and self-esteem.

• Journal of Information Processing Systems
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• v.13 no.4
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• pp.1014-1028
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• 2017

Social networking services (SNSs) such as Twitter, MySpace, and Facebook have become progressively significant with its billions of users. Still, alongside this increase is an increase in security threats such as cross-site scripting (XSS) threat. Recently, a few approaches have been proposed to detect an XSS attack on SNSs. Due to the certain recent features of SNSs webpages such as JavaScript and AJAX, however, the existing approaches are not efficient in combating XSS attack on SNSs. In this paper, we propose a machine learning-based approach to detecting XSS attack on SNSs. In our approach, the detection of XSS attack is performed based on three features: URLs, webpage, and SNSs. A dataset is prepared by collecting 1,000 SNSs webpages and extracting the features from these webpages. Ten different machine learning classifiers are used on a prepared dataset to classify webpages into two categories: XSS or non-XSS. To validate the efficiency of the proposed approach, we evaluated and compared it with other existing approaches. The evaluation results show that our approach attains better performance in the SNS environment, recording the highest accuracy of 0.972 and lowest false positive rate of 0.87.

• The Journal of Asian Finance, Economics and Business
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• v.8 no.3
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• pp.61-67
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• 2021

The covid-19 pandemic scenario caused the most extensive economic shocks the world has experienced in decades. Maintaining financial performance and economic stability is essential during the pandemic period. In these conditions, where movement is severely restricted, media consumption is considered to be increasing. The social media platform is one of the media online used by the public as a source of information and also expressing their sentiment, including individual investors in the capital market as social media users. Twitter is one of the social media microblogging platforms used by individual investors to share their opinion and get information. This study aims to determine whether microblogging sentiment investors can predict the capital market during pandemics. To analyze microblogging sentiment investors, we classified sentiment using the phyton text mining algorithm and Naïve Bayesian text classification into level positive, negative, and neutral from November 2019 to November 2020. This study was on 68 listed companies on the Indonesia stock exchange. A Vector Autoregression and Impulse Response is applied to capture short and long-term impacts along with a causal relationship. We found that microblogging sentiment investor has a significant impact on stock returns and volatility and vice-versa. Also, the response due to shocks is convergent, and microblogging investors in Indonesia are categorized as a "news-watcher" investor.

• International Journal of Computer Science & Network Security
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• v.23 no.2
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• pp.13-30
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• 2023

Since the COVID-19 vaccine became available, people have been sharing their opinions on social media about getting vaccinated, causing discussions of the vaccine to trend on Twitter alongside certain events, making the website a rich data source. This paper explores people's perceptions regarding the COVID-19 vaccine during certain events and how these events influenced public opinion about the vaccine. The data consisted of tweets sent during seven important events that were gathered within 14 days of the first announcement of each event. These data represent people's reactions to these events without including irrelevant tweets. The study targeted tweets sent in Arabic from users located in Saudi Arabia. The data were classified as positive, negative, or neutral in tone. Four classifiers were used-support vector machine (SVM), naïve Bayes (NB), logistic regression (LOGR), and random forest (RF)-in addition to a deep learning model using BiLSTM. The results showed that the SVM achieved the highest accuracy, at 91%. Overall perceptions about the COVID-19 vaccine were 54% negative, 36% neutral, and 10% positive.

• Korea Trade Review
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• v.47 no.6
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• pp.21-37
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• 2022

This study sought to look at why Facebook and Twitter, which have dominated the social media market, are moving away from other services. To this end, we sought to identify the causes of churn in terms of firm-level strategic direction and resource allocation, which have not been actively presented to the studies. For this purpose, this study divides the social media firm's strategies into horizontal expansion strategy and vertical integration strategy based on the existing reports and researches, and how each of the representative firms' strategies affects users' switching behavior. As a result, there was a significant difference in the strategic direction of the social media firm, when a horizontal expansion strategy is taken, user's switching intention is higher than when a vertical integration strategy is taken. In addition, the switching intention according to the level of dependence showed that the lower the dependence on social media, the higher the intention to switch to other media. The findings are expected to provide highly realistic and concrete strategic alternatives for a variety of economic actors, such as individuals and companies who want to do business using social media.

• Asia-pacific Journal of Multimedia Services Convergent with Art, Humanities, and Sociology
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• v.6 no.9
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• pp.59-70
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• 2016

The rapid development of the Chinese version of Twitter, the groom Weibo has become an important communication means for Chinese SNS users to obtain and share information. As a result, in China, the phenomenon of the power shift has emerged from the traditional opinion leaders to SNS opinion leasers. The relationship analysis of demographic variables of the Chinese SNS users and their Information on the relationship between keywords was made by utilizing the centrality analysis using Social Network Program NetMiner. China's SNS opinion leaders have general interest in daily activities with their families or friends rather than in social issues. And in case of SNS opinion leaders of high betweenness centrality, it was analyzed that general users was a key mediator role that organically out lead to the adjacent information. These properties are not independent of demographic variables, such as professional, therefore, the demographic characteristics of SNS opinion leaders showed a significant effect on the parameters of betweenness centrality. This study analyzed the characteristics of SNS users, especially opinion leaders in China by looking at the aspects of Chinese social phenomenon in terms of information. Through this study, we expect to provide basic information about the social characteristics of China through collective communication.

• Korean journal of communication and information
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• v.67
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• pp.209-240
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• 2014

This study observes reporters' awareness on the use of social media and their Core Values by using the Theory of Means-End Chain and drawing conclusions from a Hierarchical Value Map (HVM). In order to analyze reporters' knowledge and awareness on the use of social media via the laddering method, in-depth interviews of 46 reporters were conducted. The study showed that reporters consider sense of kinship, well-balanced understanding, and the desire for knowledge to be important Core Values. The results revealed that the convenience in interpersonal communication, development of intimacy in relationships, entertainment and affection, curiosity, the reduction in the cost of the acquisition of information, understanding of trends in issues, a peek into new information and the maintenance of interests, psychological dependability, and quick updates on information items are considered important Consequences of social media. In the Attributes level, the ability to write postings and links on Facebook and readability and 'follow' and 'mention' features on Twitter were confirmed to be important items in social media. The findings infer that reporters that make use of social media use Twitter and Facebook to build a sense of kinship with other users and gain well-balanced understanding by accessing a lot of information through social media. While this study examined the level of reporters' familiarity with the use of social media via the laddering method, the results cannot be seen as a generalization, as the interviewees were reporters from only the major news organizations.