• Title/Summary/Keyword: Trust management

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A Review on the Adaptation of Escrow System in Local L/C Opening and Payment (내국신용장(Local L/C) 개설 및 결제에서의 에스크로 시스템 적용에 관한 고찰)

  • Lee, Je-Hong
    • International Commerce and Information Review
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    • v.7 no.3
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    • pp.97-111
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    • 2005
  • This paper object is application of electronic Customers Relationship Management(e-CRM) for buyer This paper focuses on the possibility of the adaption of Escrow system in Local L/C opening and payment. The purposes of this study are to obtain efficiency and stability of Local L/C and to provide opportunity to accept trust of the transaction parties. The results of the study show that Escrow system is recommended when Local L/C opened, because Escrow system has the following merits: (1) Open system of internet can be used to Local L/C process. (2) Transaction process of Escrow system is very simple. (3) One stop transaction can be applied to all the process of local L/C.

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A Study on Thermal Stress Analysis of Motorcycle Disk Brake (모터싸이클 브레이크 디스크의 열응력 해석에 관한 연구)

  • Ryu, Mi-Ra;Moon, Sung-Dong;Park, Heung-Sik
    • Tribology and Lubricants
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    • v.24 no.6
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    • pp.308-314
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    • 2008
  • The thermal stress have an effect on the frictional factor such as applied load, sliding speed, sliding distance and number of ventilated disk hole. However, it is difficult to know the mutual relation of these factors on thermal stress of motorcycle break disk. For this, temperature of motorcycle break disk is measured using a disk-on-pad type friction tester with full factorial design containing above 4 elements. and the thermal stress analysis of it was carried out using with ANSYS workbench. From this study, the result was shown that the regression equation which have a trust rate of 95% for thermal stress presumption of motorcycle break disk with frictional factor was composed. It is possible to apply for another automobile parts.

A Coffee Shop's Relationship to Customer Trust, Commitment, and Shop Loyalty (커피전문점의 관계특성요인이 신뢰, 몰입, 점포충성도에 미치는 영향)

  • Kim, Ji-Eung;Jeong, Se-Hoon
    • Journal of the Korean Society of Food Culture
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    • v.26 no.2
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    • pp.159-169
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    • 2011
  • We suggested specific and practical marketing strategies to coffee shop managers and customers to create a symbiotic relationship. The coffee shop's relationship to reliability, commitment, and shop loyalty was analyzed thoroughly. The samples for this study were 393 coffee shop customers in Seoul. The results showed that customer reliability about coffee shops improved as reputation, customer orientation, specialty, and tie increased, but reliability was reduced as the size of the coffee shop became larger. Communication did not significantly affect reliability. Second, customer reliability positively affected commitment, so commitment increased as customer reliability increased. Third, customer reliability positively affected shop loyalty, so shop loyalty increased as customer reliability increased. Fourth, customer commitment positively affected shop loyalty, so shop loyalty increased as customer commitment increased.

A Case study for Agricultural Mobile Commerce Application Using Oauth Based Real-time Information Sharing Technique

  • Do, Jung Rock;Jang, Ik Hoon;Kim, Jin Hyeung;Choe, Young Chan
    • Agribusiness and Information Management
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    • v.7 no.1
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    • pp.37-44
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    • 2015
  • This study explains an agricultural mobile commerce case using Oauth Based Real-Time Information Sharing Technique according to the growth of the agricultural e-commerce market. Considering the characteristics of the agricultural market, it can confirm differential values with the existing agricultural mobile commerce market according to the functions and characteristics of its technique. We compare variables for introducing agricultural mobile commerce with the existing mobile commerce. Trust through information sharing with real-timefarming diaries, suitability and perceived ease of use variables are positively influenced, but influence on completeness and authority of information variables are relatively insufficient. Through this, we explained differential values of agricultural mobile commerce and suggested an applicable business model.

A Study on Factors that Influence the Degree of Participation in e-Marketplace (B2B e-Marketplace 참여도에 영향을 미치는 요인에 관한 연구)

  • 정승렬;배준열
    • Journal of Information Technology Applications and Management
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    • v.9 no.1
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    • pp.127-142
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    • 2002
  • This study examines various factors which influence the degree of Participation In B to B e-Marketplace. Based on literature review, six factors such as Information provision, IT infrastructure, trust, aggregation, new customer creation, and matching are identified. To collect the empirical data, survey methodology has been utilized. A total of 32 companies have returned completed responses. The results of analysis show high interdependencies between six factors and the degree of participation in e-Marketplace. In particular, aggregation is found to be the most influential factor. Additional analysis reveals that firms participating highly in e-Marketplace recognize aggregation and new customer creation the most important factors while less participating firms see IT infrastructure more important.

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Policy and Managerial Issues of Voice over Internet Protocol(VoIP) (인터넷전화의 정책 및 경영이슈측면에서의 이용자분석)

  • Kim, Ji-Hee;Sung, Yoon-Young;Kweon, O-Sang;Kim, Jin-Ki
    • Journal of Information Technology Applications and Management
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    • v.14 no.4
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    • pp.221-233
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    • 2007
  • Which factors should influence consumer consideration to subscribe to Voice over Internet Protocol (VoIP)? Policy issues, managerial concerns, and demographic variables are possible factors. This paper discusses policy and managerial issues regarding VoIP adoption. A model that explains VoIP adoption is proposed and tested. This study analyzes a survey of 750 prospective VoIP users in Korea. The testing is accompanied by logistic regression and discriminant analysis. The results show that trust in VoIP, relative comparison of Quality to fixed service, numbering plan, satisfactions of call Quality and customer services on both fixed and mobile services have impacts on the adoption of VoIP. Implications for VoIP providers and policy makers are presented.

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A Study on Service Quality, Trust and Satisfaction of Web Portal Site (게임요소의 규모가중치 기준 연구)

  • Im, Deuk-Su;Lee, Tae-Ho
    • 한국디지털정책학회:학술대회논문집
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    • 2005.11a
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    • pp.491-498
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    • 2005
  • 기능점수 방법은 소프트웨어 비용산정을 위한 규모산정에서 많이 이용되고 있다. 그러나 게임콘텐츠에서는 이를 이용하지 못하고 있다. ISO/IEC FDIS 19761(final draft)[8]에서는 게임콘텐츠에서 FP를 이용하지 말 것을 권고하고 있다. 이에 게임요소점수방식을 고안하였으나, 이 방식에서 쓰이는 게임요소의 가중치가 분명치 않은 부분이 있어 여기서 이 부분을 다루어 그 내용을 명확히 하였다. 게임요소에 대한 정의를 하여보고, 이중 그 의미가 불명확한 미션에 대하여 다소 세부적으로 다루었으며, 이들 게임요소의 가중치를 산정할 난이도에 대하여 검토한다. 난이도는 규모산정의 중요요소이므로 게임요소에 대한 명확한 난이도의 구분이 필요하다.

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A Study on Fisheries Financial Systems in Japan (일본의 수산긍융 시스템에 관한 연구)

  • 송정헌
    • The Journal of Fisheries Business Administration
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    • v.31 no.2
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    • pp.93-117
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    • 2000
  • Fisheries finance is divided into the policy time of long period of time and low interest and the special financing institutions, such as Fisheries Co-operatives. Union system finance is the system finance, which supports the fisheries system organization. Fisheries Co-operatives in cities, towns and villages are the independent management objects. Prefecture federation of Fisheries Co-operative is in prefecture stage. Norm Chukin Bank is in national stage. Each shares functions in these three stages, and finance is performed systematically, Fisheries policy finance comprises government financial institution capital such as the Agriculture, Forestry and Fishery Finance Corporation whish is based on the capital of a country or a prefecture financial fund, and fishery Modernization Capital used as financial funds through the government. Moreover, to complement such finance institutionally, Fisheries Credit Foundations, Agriculture and Fisheries Saving Insurance Corporation and National fisheries Co-operative Trust Enterprise Mutual Aid system have been established

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A Study on the Development of the Solar Salt Industry through Diagnosis of Current Situation and Theoretical Consideration (이론적 고찰 및 현황 진단을 통한 국내 천일염 산업의 발전방안 연구)

  • Suh, Bo-Won
    • The Journal of Fisheries Business Administration
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    • v.44 no.2
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    • pp.35-49
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    • 2013
  • The purpose of this study is to investigate development of the solar salt industry in Korea. To achieve the objective, the study defined the concept of advancement and competitiveness improvement regarding the solar salt industry, and identified a present situation and problems of the solar salt industry. The result showed that to develop the solar salt industry in Korea, production system should be modernized, and distribution system should be changed to get consumer's trust, and it should be informed outstanding characteristics of Korean solar salt to consumers. Finally, the government and related corporation should push related system and policy such as traceability system to develop the solar salt industry in Korea.

Effect that plan of banquet event gets in customer satisfaction and revisit (연회행사의 기획이 고객만족 및 재방문 의도에 미치는 영향)

  • Seong, Yeon
    • Journal of Applied Tourism Food and Beverage Management and Research
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    • v.17 no.2
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    • pp.39-60
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    • 2006
  • This study can realize customer satisfaction by planning in the advance and progresses event to business relation employee and event host and event participation customer of banquet event and mutually between in preparation checking process understand and I wished to explain that revisit is high. Specially, customer discovered that they are more satisfied to enfilade circle when banquet event preparation, progress recognized higher quality of service by plan. Furthermore, was expose that customer satisfaction for enfilade won improves relation quality because constructs trust about enfilade circle and banquet event, and customer loyalty degree to banquet hall. These study finding is presenting suggestion point of inside marketing that can affect to Saengjone of tissue because enfilade circle satisfaction can influence in customer possession in view of plan checking for enfilade won. Therefore, studied relation that exert effect that customers who use banquet event in this study are some in contents and customer satisfaction of plan, customer revisit that is late.

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