• Title/Summary/Keyword: Trust Building

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Analysis of Reliability Network in Construction Organizations Using SNA (사회연결망분석을 이용한 건축공사 현장조직의 신뢰도네트워크 분석)

  • Park, Yong-Kyu;Kim, Jae-Yeob
    • Proceedings of the Korean Institute of Building Construction Conference
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    • 2013.05a
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    • pp.199-201
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    • 2013
  • In a construction project in which cooperation among project members gets its importance, trust among construction site members should be foundation to enhance team spirit and achievement. This study analyzes the trust network among staff by using social network analysis (SNA) theory for organizations in apartment complex construction sites in Korea. The analysis illustrates higher level of trust for those positioning in the higher positions in hierarchy and having greater experiences. It might be attributable to own features of construction works where skills are acquired by site experience.

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Multi-dimensional Trust Building Process to Explain Customer Satisfaction on e-Commerce

  • Choi, Jae-Won;Sohn, Chang-Soo;Lee, Hong-Joo
    • 한국경영정보학회:학술대회논문집
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    • 2007.11a
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    • pp.571-576
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    • 2007
  • Advanced online environment and communication technology have made the e-commerce environments evolved rapidly. In the e-commerce area, one of the most important concepts regarding the relationship between seller and buyer is the "trust." Considering the purpose of purchase and satisfaction of website, the users may face problems such as consumer's transaction security or personal information sharing when they make transactions over web sites. It could be difficult to pursue the goal for the users to purchase product or service over online if the seller or service provider cannot establish trust to the customers. In this paper, through multi-dimensional viewpoints of trust, satisfaction can be accounted for by cue-based trust and experienced trust. The purchase intention mediates the experienced trust when online users purchase products or use online service.

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Zero Trust-Based Security System Building Process (제로 트러스트 기반 보안체계 구축 프로세스)

  • Ko, Min-Hyuck;Lee, Daesung
    • Journal of the Korea Institute of Information and Communication Engineering
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    • v.25 no.12
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    • pp.1898-1903
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    • 2021
  • Recently, the need to be wary of internal access such as internal access as well as external attackers' access to work has increased due to network expansion, cloud infrastructure expansion, and changes in working patterns due to COVID-19 situations. For this reason, a new network security model called Zero Trust is drawing attention. Zero Trust has a key principle that a trusted network does not exist, and in order to be allowed access, it must be authenticated first, and data resources can only be accessed by authenticated users and authenticated devices. In this paper, we will explain these zero trust and zero trust architectures and examine new security application strategies applicable to various companies using zero trust and the process of building a new security system based on the zero trust architecture model.

A Fuzzy-based Inference Model for Web of Trust Using User Behavior Information in Social Network (사회네트워크에서 사용자 행위정보를 활용한 퍼지 기반의 신뢰관계망 추론 모형)

  • Song, Hee-Seok
    • Journal of Information Technology Applications and Management
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    • v.17 no.4
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    • pp.39-56
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    • 2010
  • We are sometimes interacting with people who we know nothing and facing with the difficult task of making decisions involving risk in social network. To reduce risk, the topic of building Web of trust is receiving considerable attention in social network. The easiest approach to build Web of trust will be to ask users to represent level of trust explicitly toward another users. However, there exists sparsity issue in Web of trust which is represented explicitly by users as well as it is difficult to urge users to express their level of trustworthiness. We propose a fuzzy-based inference model for Web of trust using user behavior information in social network. According to the experiment result which is applied in Epinions.com, the proposed model show improved connectivity in resulting Web of trust as well as reduced prediction error of trustworthiness compared to existing computational model.

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사회네트워크에서 잠재된 신뢰관계망 추론을 위한 ANFIS 모형

  • Song, Hui-Seok
    • Proceedings of the Korea Database Society Conference
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    • 2010.06a
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    • pp.277-287
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    • 2010
  • We are sometimes interacting with people who we know nothing and facing with the difficult task of making decisions involving risk in social network. To reduce risk, the topic of building Web of trust is receiving considerable attention in social network. The easiest approach to build Web of trust will be to ask users to represent level of trust explicitly toward another users. However, there exists sparsity issue in Web of trust which is represented explicitly by users as well as it is difficult to urge users to express their level of trustworthiness. We propose a fuzzy-based inference model for Web of trust using user behavior information in social network. According to the experiment result which is applied in Epinions.com, the proposed model show improved connectivity in resulting Web of trust as well as reduced prediction error of trustworthiness compared to existing computational model.

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Dual Effect of Price in E-Commerce Environment: Focusing on Trust and Distrust Building Processes

  • Lee, Jung
    • Asia pacific journal of information systems
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    • v.24 no.3
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    • pp.393-415
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    • 2014
  • This study examines the dynamics of trust and distrust at different price levels. We first note that trust and distrust are built with cognitive and affective foundations, and price is viewed as a financial burden or product quality information. Then, we relate price changes to trust and distrust, and hypothesize their interactions: price as a quality cue will positively moderate the cognitive dimension of trust, whereas price as financial burden will negatively moderate the affective dimensions of trust and distrust. We surveyed 263 online mall shoppers in Korea. Among our eight hypotheses, six are fully supported and two are partially supported. The result shows that price perception interacts with both the cognitive and affective dimensions of trust and distrust, but its specific impacts are distinguished by the price perceptions, whether it is financial burden or product quality information.

The Effects of Confirmation in Collective Intelligence Quality on Continuance Intention through Trust (지식검색 서비스에서 집단지성 품질이 지속사용 의도에 미치는 영향: 기대일치이론과 신뢰를 중심으로)

  • Kim, Jin-Wan;Hong, Tae-Ho
    • The Journal of Information Systems
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    • v.20 no.4
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    • pp.1-22
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    • 2011
  • This study addressed trust to collective intelligence for explaining the affecting factors to the intention to use of collective intelligence by dividing the object of trust into a Web site and an information source group. We explored the factors affecting user's continuance intention toward collective intelligence in the view off trust building. We made a well-structured survey of our proposed model and gained 205 cases. We analyzed the proposed research model empirically using partial least square method. The findings are summarized as follows. First, all key factors (relevance, timeless, completeness, understandability) composing of collective intelligence quality have a positive and significant impact on confirmation. Second, confirmation has a significant impact on trust toward a Web site, as well as toward an information source group. The last is that trust toward a Web site influences on continuance intention, whereas trust toward an information source group doesn't.

TSTE: A Time-variant Stochastic Trust Evaluation Model in Social Networks

  • Li, Jingru;Yu, Li;Zhao, Jia;Luo, Chao;Zheng, Jun
    • KSII Transactions on Internet and Information Systems (TIIS)
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    • v.11 no.6
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    • pp.3273-3308
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    • 2017
  • Building appropriate trust evaluation models is an important research issue for security guarantee in social networks. Most of the existing works usually consider the trust values at the current time slot, and model trust as the stochastic variable. However, in fact, trust evolves over time, and trust is a stochastic process. In this paper, we propose a novel time-variant stochastic trust evaluation (TSTE) model, which models trust over time and captures trust evolution by a stochastic process. Based on the proposed model, we derive the time-variant bound of untrustworthy probability, which provides stochastic trust guarantee. On one hand, the time-variant trust level of each node can be measured by our model. Meanwhile, by tolerating nodes with relatively poor performance, our model can effectively improve the node resource utilization rate. Numerical simulations are conducted to verify the accuracy and consistency of the analytical bounds on distinguishing misbehaved nodes from normal ones. Moreover, simulation results on social network dataset show the tradeoff between trust level and resource utilization rate, and verify that the successful transmission rate can be improved by our model.

The Effect of Trust on the Usage of Internet Shopping Mall (신뢰형성이 인터넷쇼핑몰의 이용에 미치는 영향)

  • Son Dal-Ho;Cha Yeong-Han
    • The Journal of Information Systems
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    • v.15 no.3
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    • pp.131-157
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    • 2006
  • A lack of trust in the technical and institutional environments surrounding the web can hinder e-commerce adoption, because Internet social cues are minimal and trust is difficult th establish. Web vendors must act purposefully to overcome consumer perceptions of uncertainty and risk by building trust-both in their own web sites and in the broader Internet environments. Trust makes consumers comfortable by sharing personal information making purchases, and acting on web vendor advice-behaviors essential to wide-spread adoption of e-commerce. Understanding the nature and antecedents of trust is, therefore, a major issue for both Internet researchers and practitioners. Prior research on e-commerce trust has used diverse, incomplete, and inconsistent definitions of trust therefore, making it difficult to compare results across studies. This study tried to and the empirical relationships among the trust-related factors on the usage of Internet shooing mall. The model includes five high-level constructs-disposition to trust institution-based trust trusting beliefs, trusting intention and environmental factors. The results showed that the disposition to trust and the environmental factors had a significant effect on the web site trust however, their effect was not consistent Moreover, the model suggested in this study need to be extended including with the more sociological factors and results in this study required to be verified with those extended model.

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Building Customer Loyalty with Trust and Familarity in the Internet-based Shopping-mall (인터넷쇼핑몰에서 신뢰와 친밀감이 고객충성도에 미치는 영향에 관한 연구)

  • Ko, Il-Sang;Choi, Su-Jeong
    • Asia pacific journal of information systems
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    • v.15 no.3
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    • pp.187-207
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    • 2005
  • In the Internet-based B2C e-commerce, trust has been recognized as a critical factor to reduce uncertainties, through interacting with a well-known specific shopping mall. In this study, we view customer trust as not a unitary concept but multidimensional one consisted of the trustworthiness of trustee, familiarity with the specific shopping-mall, disposition to trust, and institution-based trust. In this study, first, we considered the trustworthiness of trustee consisted of capability, benevolence, and integrity as one of the major factors to build customer trust on the specific Internet shopping-mall. In the context of the Internet e-commerce, the role of institutional structures is very important to assure the customer trust from the various opportunistic behaviors because of the characteristics of internet-based commerce such as impersonality, the lack of information on the other party, and the transactions with a number of anonymous people. Second, we examined the effect of the institution-based trust built by institutional structures on customer trust. Third, we examined the effect of customer trust and familiarity on retaining customer loyalty. Our findings showed that customer trust and familiarity played a major role in retaining customer loyalty with the specific shopping-mall. In conclusions, we discussed the strategies to build the customer loyalty for maintaining the customer. We suggest customer trust and familiarity for the factors to bind the customer with the specific shopping-mall based on these results.