• Journal of Korean Society of Transportation
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• v.28 no.4
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• pp.85-93
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• 2010

Unlike the existing subway service evaluation system, service evaluation indices by travel section in 26 subway stations were developed and appraised. Travel sections were classified into (1) subway station approach, (2) from entrance to platform, (3) platform, and (4) passageway for transfer, after which weights by travel section and by service evaluation index were estimated using analytic hierarchy process (AHP) by transportation experts. Subway service satisfaction data was gathered from 2000 passengers at the 26 subway stations. The results showed that the weights of (1) subway station approach and (4) passageway for transfer were highest and the weights by travel sections were different if kinds of services were the same. Comfort on the platform, crowdedness in the passageway for transfer, and transfer information from entrance to platform were highest in order in terms of satisfaction. Meanwhile, the results of the IPA showed that services in the passageway for transfer were high in terms of weights but were relatively low in terms of satisfaction. Therefore the services in passages for transfer needed to be reformed preferentially.

• The Journal of The Korea Institute of Intelligent Transport Systems
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• v.4 no.3 s.8
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• pp.51-59
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• 2005

To improve the quality of bus service, providing bus ravel time information to passenger through station screen. Generally, bus travel time information predict by using previous bus data such as neural network, Kalman filtering, and moving average algorithms. However, when they got a difficulty about bus travel time information because of the missing previous bus data, they use pattern data. Generally, nevertheless the difference of range is big. Hence in this research to calculate the bus travel time information when the bus information is missed, use queue detector's data which set up in link. The application of several factors which influence in bus link travel time, we used CORSIM Version 5.1 simulation package.

• Journal of Korea Society of Digital Industry and Information Management
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• v.20 no.3
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• pp.25-35
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• 2024

ChatGPT, a leading example of generative AI, is expanding the use of its LLM (Large Language Model) from traditional academic fields such as literature and creative writing to practical areas like management, tourism, and media. This study was conducted with active seniors to analyze their perceptions of travel and tourism, identifying key areas of interest and specific details. ChatGPT was utilized as an analytical tool in major areas of the study, providing suggestions for key findings.The research findings are as follows: First, terms closely associated with active senior travel include retirement, together, service, consumption, leisure, health, life, hobby, culture, generation, platform, wellness, and program. Second, centrality analysis showed that words like service, leisure, and together had high degrees of centrality and closeness centrality, while terms such as health, domestic, culture, activity, program, and life had high closeness centrality. Third, based on the CONCOR analysis with suggestions from ChatGPT, two clusters were identified: 'Retirement and Lifestyle' and 'Senior Services and Platforms'. Based on the research findings, practical implications for active senior travel were identified, along with academic implications for the field of tourism studies.

• Health Policy and Management
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• v.27 no.4
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• pp.315-323
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• 2017

Background: This study was purposed to analyze the effect of spatial accessibility to the psychiatry department in general hospital on the outpatient visit of mental patients. Methods: Data was provided from the Statistics Korea and Statistical Geographic Information Service, National Health Insurance Service, Health Insurance Review and Assessment Service, and Korea Transport Institute in 2015. The study regions were 103 administrative regions such as Si and Gu. The 103 regions had at least one general hospitals with a psychiatry department. The number of outpatient visit of mental patients in regions was used as the dependent variable. Spatial accessibility to mental general hospital was used as the independent variable. Control variables included such as demographic, economic, and health medical factors. This study used network analysis and multi-variate regression analysis. Network analysis by ArcGIS ver. 10.0 (ESRI, Redlands, CA, USA) was used to evaluate the average travel time and travel distance in Korea. Multi-variate regression analysis was conducted by SAS ver. 9.4 (SAS Institute Inc., Cary, NC, USA). Results: Travel distance and time had significant effects on the number of outpatient visits in mental patients in general hospital. Average travel time and travel distance had negative effects on the number of visits. Variables such as (number of total population, percentage of aged population over 65, and number of mental general hospital) had significant effects on the number of visit in mental patients. Conclusion: Health policy makers will need to consider the spatial accessibility to the mental healthcare organization in conducting regional health planning.

• Proceedings of the Korean Institute of Information and Commucation Sciences Conference
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• 2013.10a
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• pp.214-215
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• 2013

The main criteria for objective measure of the level of transportation service is travel time and delay time. In this paper, the level of service is measured by using moving vehicles method. Through this, we get the hourly traffic volume, the average travel time, space average speed, etc. In addition, we get the density of traffic.

• Journal of Broadcast Engineering
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• v.12 no.3
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• pp.203-213
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• 2007

DMB video/audio service was successfully launched. DMB data service is a matter of primary concern now. The TTI(Traffic and Travel Information) service is considered as a killer application of the data service. Tn this paper, we propose a method for design and implementation of the broadcasting system for TTI service. The proposed TTI service system consists of an authoring tool, the DB module, the Transmission module and Monitoring module. This system satisfies the national TTA standards of the Traffic and Travel Information data services for terrestrial DMB; TPEG(Transport Protocol Experts Group) platform. The system was designed to support real-time automatic transmission for CTT and CTT SUM, and non real-time authoring & automatic transmission for POI and SDI, and was focused on the capability to make high-quality contents efficiently and to send them to the data inserter reliably. The performance of the implemented system was proven through the conformance tests with the various commercial receivers. After the continuous upgrade, the system is being used in commercial service.

• Journal of Internet Computing and Services
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• v.19 no.3
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• pp.7-14
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• 2018

As SNS(Social Network Service) becomes a part of our life, new information can be derived through various information provided by SNS. Through the public timeline analysis of SNS, we can extract the latest tour trends for the public and the intimacy through the social relationship analysis in the SNS. The extracted intimacy can also be used to make the personalized recommendation by adding the weights to friends with high intimacy. We apply SNS elements such as analyzed latest trends and intimacy to item-based collaborative filtering techniques to achieve better accuracy and satisfaction than existing travel recommendation services in a new way. In this paper, we propose a social travel recommendation system using item - based collaborative filtering.

• Journal of the Korea Society of Computer and Information
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• v.27 no.10
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• pp.137-146
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• 2022

In relation to the travel itinerary recommendation service, which has recently become in high demand, our previous work introduces a method to quantify the popularity of places including tour spots, restaurants, and accommodations through social big data analysis, and to create a travel schedule based on the analysis results. On the other hand, the generated schedule was mainly composed of travel routes that connected tour spots with the shorted distance, and detailed schedule information including restaurants and accommodation information for each travel date was not provided. This paper presents an algorithm for constructing a detailed travel route using a scenario template in a travel schedule created based on social big data, and introduces a prototype system that implements it. The proposed system consists of modules such as place information collection, place-specific popularity score estimation, shortest travel rout generation, daily schedule organization, and UI visualization. Experiments conducted based on social reviews collected from 63,000 places in the Gyeongnam province proved effectiveness of the proposed system.

• Information Systems Review
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• v.15 no.2
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• pp.59-73
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• 2013

Healthcare costs are continuously increasing due to longer life expectancy and providing global healthcare services through medical tourism is new service growth engine for Korea. Several countries have well established programs and infrastructure dedicated to medical tourism. South Korea is attempting to become a major player in this domain by undertaking broad initiatives. The success of medical tourism is greatly impacted by easy access to two types of information, namely, medical and travel information. The National Health Insurance System in Korea collects huge amount of clinical and financial information from all hospitals. However, this information does not get used effectively in health and travel information systems to support medical tourism. This paper provide clear process map of medical tourism to understand how the patient and information process both medical and tourism fields also describe the need of customer and service provider. In this paper, we develop a medical tourism service system that will promote information exchange and service delivery.

• Journal of Distribution Science
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• v.22 no.10
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• pp.91-102
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• 2024

Purpose: This study exploresthe impact of e-service quality (e-SQ) on satisfaction, trust, and loyalty within Chinese online travel retail distribution agencies (OTRDAs) using the SOR (stimulus-organism-response) model. In addition, this research examines the mediating roles of satisfaction and trust in the relationship between e-SQ and loyalty. In the model, e-SQ encompasses four sub-dimensions, such as information, efficiency, reliability, and security. Research design, data, and methodology: Data were collected from 401 respondents through an online survey. The data were analyzed using SPSS 25.0 and SmartPLS 4.1 to test the relationships among the variables. Results: The findings reveal that information, efficiency, reliability, and security positively influence satisfaction and trust. Both satisfaction and trust, in turn, significantly enhance loyalty. Mediation analysisindicatesthat satisfaction and trust partially mediate the relationship between e-SQ and loyalty. Conclusions: The study highlights the direct effects of e-SQ components on satisfaction and trust, as well as their indirect effects on loyalty within the OTRDA framework. Notably, trust exerts a stronger influence on loyalty than satisfaction, underscoring the importance of trust as a mediator in the satisfaction-loyalty relationship. Consequently, customer loyalty programs for OTRDAs should prioritize trust evaluations alongside satisfaction measures.