• 유통과학연구
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• 제22권7호
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• pp.63-71
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• 2024

Purpose: The main objective of this research is to encourage the increase of local MSME businesses through the sustainable tourism sector in South Sulawesi by proposing a research model that focuses on increasing revisit intention. This, in turn, is expected to stimulate local trade and strengthen tourism attractiveness. Research design, data and methodology: A quantitative research method involving 190 domestic tourist respondents was employed, utilizing a questionnaire for data collection. Structural Equation Modeling (SEM) analysis through AMOS software was applied, and the Sobel test to assess indirect effects. Results: The research findings indicate that memorable customer experiences and travel motivations significantly influence destination image. However, travel motivation does not significantly affect revisit intention. Furthermore, memorable customer experiences and destination image significantly impact revisit intention. Notably, destination image plays a significant mediating role in the relationship between travel motivation and increased revisit intention. Conclusions: Memorable customer experiences and travel motivations directly contribute to the formation of a more positive destination image. Furthermore, memorable customer experiences drive the revisit intention, but travel motivation is not significant. Memorable customer experiences only influence revisit intention through the formed destination image. Additionally, the improvement of memorable customer experience and destination image increased revisit intention.

• 대한지리학회지
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• 제43권6호
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• pp.938-950
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• 2008

본 연구의 목적은 문화목적지 선택속성 추출과 집단별 시장세분화를 통해 문화목적지 선택속성과 여행만족도와의 영향관계 및 차이를 비교하는 것이다. 본 조사를 위한 설문은 기존 문헌연구와 데이터를 기초로 하여 개발되었으며, 설문조사는 부여와 공주지역을 중심으로 실시하였다. 연구결과에서는 문화목적지 선택속성이 6개로 추출되었으며, 군집분석에서는 3개의 그룹으로 세분화되었다. 다중회귀분석에서는 3개의 세분화된 집단과 여행 만족간의 관계를 알아보고자 Fisher's Z 값을 이용하였으며, 결과는 다음과 같다. 첫째, 문화 목적지 선택속성은 여행 만족도에 영향을 주는 요인으로 밝혀졌으며, 선택속성요인은 3개의 시장으로 세분화되었다. 둘째, 문화목적지 선택속성으로 세분화된 3개의 그룹은 여행 만족도에 영향을 주는 것으로 조사되었다. 따라서 세분화된 그룹 간 문화목적지 선택속성의 선택이 다르게 분석되었으며, 이와 관련한 문화관광을 하는 관광객들을 위한 상품과 서비스를 차별화 할 수 있는 마케팅적 정책과 방법을 강구하여야 할 것으로 보여진다.

• Asia pacific journal of information systems
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• 제28권2호
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• pp.93-113
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• 2018

Destination attributes represent the attractiveness of destinations that pull tourists to visit them. Destination marketers must understand what motivates tourists to choose certain destination attributes before they travel. Considering religious tourists plays an important aspect in influencing travel decisions, especially destination choices. For instance, the appearance of Islamic religious attributes in destinations can delight Muslim tourists and stimulate their satisfaction and loyalty. This study examines smart tourism city. In particular, it investigates the effects of Seoul's destination attributes on Muslim tourists' satisfaction and loyalty to South Korea. Results show that non-Islamic destination attributes (conventional attributes) have positive relationship with Muslim tourists' satisfaction, and their satisfaction is positively related to their loyalty toward South Korea as a travel destination.

• 융합경영연구
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• 제12권4호
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• pp.87-99
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• 2024

Purpose: This research examines the elements that affect Chinese tourists' trip experiences and behaviors in Japan and South Korea, focusing on destination image, digital engagement, and sustainability practices awareness. Research design, data and methodology: Data were collected from 414 Chinese tourists through an online survey and analyzed conduct confirmatory factor analysis and structural equation modeling. Findings indicate a positive destination image significantly influences revisit intention but not travel satisfaction. Travel satisfaction positively affects revisit intention, while digital engagement and sustainability practices awareness both enhance travel satisfaction. Results: The results highlight the importance of leveraging digital engagement and promoting sustainability practices to boost satisfaction and repeat visits. Conclusions: The study provides practical insights for tourism stakeholders to develop targeted strategies, emphasizing customer service, sustainable practices.

• 국제지역연구
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• 제14권1호
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• pp.279-298
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• 2010

본 연구에서는 대륙별로 선정된 13개 국가에 대한 내국인 국제관광수요의 특성을 소득 및 여행가격탄력성을 중심으로 분석하였으며, 실증분석에 사용된 자료는 1990:1부터 2006:2까지의 분기별 자료이다. 본 연구의 주요 분석결과는 다음과 같다. 첫째, 내국인의 13개 국가별 국제관광수요와 실질소득, 그리고 여행가격변수들 사이에는 안정적인 장기균형관계가 존재한다. 둘째, 13개 국가들에 대한 국제관광수요의 소득탄력성은 모두 '1'보다 크게 나타나 국제관광은 사치재라고 할 수 있다. 또한 소득탄력성은 국제관광 대상 국가별로는 차이가 존재하지만 여행거리별로는 일관된 차이가 존재하지 않는다. 소득탄력성이 큰 국가로는 호주, 필리핀, 태국, 중국 등을 들 수 있다. 셋째, 13개 국가들에 대한 국제관광수요의 여행가격탄력성 역시 국가별로 차이가 존재한다. 즉 여행가격탄력성은 탄력적인 경우와 비탄력적인 경우가 혼재하였으며, 전체적으로는 탄력적인 경우가 비탄력적인 경우보다 많은 것으로 나타나고 있다. 여행가격탄력성이 가장 높은 국가로는 캐나다, 호주, 뉴질랜드 등을 들 수 있으며, 가장 낮은 국가로는 홍콩과 미국을 들 수 있다.

• 한국철도학회논문집
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• 제12권2호
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• pp.302-308
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• 2009

최근 보다 현실적이고 정확한 통행수요 추정을 위해 통행자의 통행행태를 반영할 수 있는 방법론 연구가 활발하게 이루어지고 있다. 본 연구에서는 지역 간 철도 통행자의 통행행태를 반영할 수 있는 활동기반 교통수요모형 개발을 위해 활동기반 모형에 필요한 통행자의 통행행태를 분석하고 필요성을 제시하는데 그 목적이 있다. 자료의 한계로 인해 다양한 분석을 하기 어려우나 향후 활동기반 교통수요모형 구축을 위한 기초자료로 활용될 것으로 자대된다.

• 산경연구논집
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• 제9권1호
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• pp.67-76
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• 2018

Purpose - With the worldwide aging problem and the development of globalization, customers prefer to seek affordable medical services with the higher quality overseas. This new trend has urged some destination countries to improve their services for the more competitive advantages over other countries. Literature research indicate that medical quality and cost may be the key factors influencing global patients' decisions. In the international environment, however, medical tourism destinations are selected due to cultural similarity between the hosting country and the customers' own country. The more similarity perceived between the two countries leads foreign patients to choose the considering country as the destination for medical tourism. However, little research has been conducted on this topic. Thus, we empirically investigate how cultural similarity influences Chinese medical customers' choice of the destinations. We also consider the factors related to medical competency and travel attribute which might affect customers' decisions along with some moderating roles of disease types. Research design, data, and methodology - We proposed a research model in order to confirm the relations among different variables of cultural similarity, medical competency, travel attractiveness, disease types, and destination choice. The questionnaire survey is processed in the more economically developed regions of China such as Beijing, Shanghai, and Jiangsu. Conditional logit regression is applied to analyze the data of 881. Results - Results indicate that cultural similarity is the important predictor of Chinese customers' decision to select a medical country. However, the effects of cultural similarity vary according to the disease types. We also find that medical competency and travel attractiveness influence their decisions with the moderating role of disease types. Conclusions - Cultural similarity is the important factor that influences Chinese potential medical tourists' decisions to select a destination. Marketing managers should consider the effects of cultural similarity when developing strategies for attracting Chinese medical tourists. Since medical competency and travel attractiveness are still the critical key elements for them to evaluate the destination countries, it is necessary to continuously improve medical service quality and facilities. The results also recommend that medical managers should sharpen their marketing strategies by segmenting Chinese potential customers in terms of disease types.

• 한국정보통신학회:학술대회논문집
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• 한국정보통신학회 2019년도 춘계학술대회
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• pp.576-578
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• 2019

가상현실은 체험하기 어려운 환경을 실제처럼 체험할 수 있도록 해주는 기술로써 최근 게임, 의료, 국방, 제조업 등 여러 분야에 활용되고 있다. 본 연구에서는 가상현실 기술을 활용하여 여행할 행선지를 미리 맛보고 여행 장소를 고를 수 있는 콘텐츠 개발을 제안한다. 일반적으로 여행지를 정할 때 웹 사이트나 책자를 활용하여 여행지에 대한 정보를 찾아본다. 최근에는 여행지를 추천해 주는 어플리케이션도 개발되어 활용되고 있다. 그러나 여행지에 대한 정보를 가상현실로 구현하여 보여 주면 보다 확실하고 실감나는 정보를 얻을 수 있을 것이다. 구글 맵 VR과 같이 전체적으로 지구를 보여주고 확대하거나 축소를 할 수 있고 키워드를 클릭하면 그 키워드에 맞는 관광지를 추천을 해 준다. 인테넷 브라우징 쿠키를 이용해서 이용자의 관심을 따라서 자동으로 관광지를 보여준다.

• 한국멀티미디어학회논문지
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• 제22권9호
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• pp.1108-1121
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• 2019

As the quality and level of life rise, many people are doing search for various pieces of information about tourism. In addition, users prefer the search methods reflecting individual opinions such as SNS and blogs to the official websites of tourist destination. Many of previous studies focused on a recommendation system for tourist courses based on the GPS information and past travel records of users, but such a system was not capable of recommending the latest tourist trends. This study thus set out to collect and analyze the latest SNS data to recommend tourist destination of high interest among users. It also aimed to propose an altered TSP algorithm to recommend the optimal routes to the recommended destination within an area and a system to recommend the optimal tourist courses by applying the Elasticsearch engine. The altered TSP algorithm proposed in the study used the location information of users instead of Dijkstra's algorithm technique used in previous studies to select a certain tourist destination and allowed users to check the recommended courses for the entire tourist destination within an area, thus offering more diverse tourist destination recommendations than previous studies.

• Journal of Smart Tourism
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• 제2권4호
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• pp.35-43
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• 2022

Tourism businesses use chat services to provide immediate customer support and to help users navigate within a website, but there are more outcomes of this interaction that should be examined. The current study aimed to discover if the online travel chat service quality and information value of the online travel chat service lead to user satisfaction with the service and visit intention to a recommended destination by Korea Tourism Organization's 1330 Live Chat. The results indicate that information value (functional and innovation) and online travel chat service quality (reliability, assurance, and security) lead to satisfaction with the live chat service and visit intention to a recommended destination. The results can benefit practitioners who want to expand and improve their customer service interaction and recommendations, and to scholars who study the relationship between customer services in tourism recommendation and sales context.