• Title/Summary/Keyword: Travel Destination

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Impact of Increased Revisit Intentions: The Role of Distribution in the Tourism Sector of South Sulawesi

  • Muhammad FACHMI;Zulkifli SULTAN;Yusrab Ardinto SABBAN;Syafruddin SYAFRUDDIN
    • Journal of Distribution Science
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    • v.22 no.7
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    • pp.63-71
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    • 2024
  • Purpose: The main objective of this research is to encourage the increase of local MSME businesses through the sustainable tourism sector in South Sulawesi by proposing a research model that focuses on increasing revisit intention. This, in turn, is expected to stimulate local trade and strengthen tourism attractiveness. Research design, data and methodology: A quantitative research method involving 190 domestic tourist respondents was employed, utilizing a questionnaire for data collection. Structural Equation Modeling (SEM) analysis through AMOS software was applied, and the Sobel test to assess indirect effects. Results: The research findings indicate that memorable customer experiences and travel motivations significantly influence destination image. However, travel motivation does not significantly affect revisit intention. Furthermore, memorable customer experiences and destination image significantly impact revisit intention. Notably, destination image plays a significant mediating role in the relationship between travel motivation and increased revisit intention. Conclusions: Memorable customer experiences and travel motivations directly contribute to the formation of a more positive destination image. Furthermore, memorable customer experiences drive the revisit intention, but travel motivation is not significant. Memorable customer experiences only influence revisit intention through the formed destination image. Additionally, the improvement of memorable customer experience and destination image increased revisit intention.

A Study on Travel Satisfaction for Segmented Groups of Cultural Destination Attributes (문화관광지 선택속성에 대한 세분시장별 여행만족도에 관한 연구: Fisher's Z값을 활용한 조절효과를 중심으로)

  • Jang, Yang-Lae;Yoon, Yoo-Shik;Park, No-Hyeun
    • Journal of the Korean Geographical Society
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    • v.43 no.6
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    • pp.938-950
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    • 2008
  • This study was to investigate if there were any significant relationships between cultural destination selection attributes and travel satisfaction according to segmented groups of cultural destination attributes. Survey questionnaire was developed based on the previous study and data were collected from on site survey, which was one of the famous cultural tourism destination in Korea such as Booyoe and Kongjoo. Six dimensions of cultural destination attributes were identified from factor analysis and three different segmented groups were determined from cluster analysis. Then, Multiple regression analysis conducted with six destination attributes as independent variables and one travel satisfaction as dependent variable, while Fisher's Z score for three segmented groups were considered as moderator's variable. The results showed that cultural destination attribute affected respondents' level of travel satisfaction and there was differences among segmented groups in terms of their affecting factors to the travel satisfaction. These findings suggested that there were different segmented groups of cultural destination selection attributes and each group pursued different cultural travel products and services.

Islamic vs. Non-Islamic Attributes for Smart Tourism City in South Korea

  • Pitria Utami;Pam Lee;Chulmo Koo
    • Asia pacific journal of information systems
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    • v.28 no.2
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    • pp.93-113
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    • 2018
  • Destination attributes represent the attractiveness of destinations that pull tourists to visit them. Destination marketers must understand what motivates tourists to choose certain destination attributes before they travel. Considering religious tourists plays an important aspect in influencing travel decisions, especially destination choices. For instance, the appearance of Islamic religious attributes in destinations can delight Muslim tourists and stimulate their satisfaction and loyalty. This study examines smart tourism city. In particular, it investigates the effects of Seoul's destination attributes on Muslim tourists' satisfaction and loyalty to South Korea. Results show that non-Islamic destination attributes (conventional attributes) have positive relationship with Muslim tourists' satisfaction, and their satisfaction is positively related to their loyalty toward South Korea as a travel destination.

A Comparative Study on Income and Travel Price Effects on Korean nternational Tourism Demand (내국인 국제관광수요에 대한 소득 및 여행가격효과 비교연구)

  • Park, Jin-Seok
    • International Area Studies Review
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    • v.14 no.1
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    • pp.279-298
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    • 2010
  • This paper investigates the characteristics of Korean international tourism demand for selected 13 destination countries by estimating income and travel price elasticities using quarterly data from 1990:1 to 2006:2. Major findings of this paper could be summarized as follows. First, long-run equilibrium relationships between Korean international tourism demand for 13 destination countries, real income and travel price variables are confirmed. Second, the estimated income elasticities of Korean tourism demand for 13 destination countries are all elastic; especially, those for Australia, Philippine, Thailand and China are very elastic. And their estimated values vary with destination countries, which implies the income effects for 13 destination countries are all different; however there is no evidence that the income effects could be characterized by traveling distances. Third, the estimated travel price elasticities of Korean tourism demand for 13 destination countries also differ from destination countries; in most cases, they are elastic except those for Hong Kong and United States. The most travel price elastic countries are Canada, Australia and New Zealand.

Analysis of Travel Behavior of Rail Passenger by Activity-based Approach: The Case of Seoul-Busan Line (활동기반 접근방법을 고려한 철도 이용 승객의 통행행태 분석: 경부선을 중심으로)

  • Eom, Jin-Ki
    • Journal of the Korean Society for Railway
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    • v.12 no.2
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    • pp.302-308
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    • 2009
  • This paper presents a comprehensive analysis of intercity rail passengers' and travel patterns based on the 2001 Seoul-Busan rail passengers' Travel Survey. Results representing personal characteristics such as age and income seem to affect on destination the income was not seen to be a critical effect on destination choice. The variables such as travel time, transfer status, and date for travel seem to be and recreation activity. However, the destination choice would be relationship between Seoul and all four destination cities. The insights gained of an activity-based rail travel demand model.

The Cultural Similarity Effects on the Industry of Medical Tourism (문화적 유사성이 의료관광산업에 미치는 영향에 관한 연구)

  • Zhang, Jun;Lee, Hoon-Young
    • The Journal of Industrial Distribution & Business
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    • v.9 no.1
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    • pp.67-76
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    • 2018
  • Purpose - With the worldwide aging problem and the development of globalization, customers prefer to seek affordable medical services with the higher quality overseas. This new trend has urged some destination countries to improve their services for the more competitive advantages over other countries. Literature research indicate that medical quality and cost may be the key factors influencing global patients' decisions. In the international environment, however, medical tourism destinations are selected due to cultural similarity between the hosting country and the customers' own country. The more similarity perceived between the two countries leads foreign patients to choose the considering country as the destination for medical tourism. However, little research has been conducted on this topic. Thus, we empirically investigate how cultural similarity influences Chinese medical customers' choice of the destinations. We also consider the factors related to medical competency and travel attribute which might affect customers' decisions along with some moderating roles of disease types. Research design, data, and methodology - We proposed a research model in order to confirm the relations among different variables of cultural similarity, medical competency, travel attractiveness, disease types, and destination choice. The questionnaire survey is processed in the more economically developed regions of China such as Beijing, Shanghai, and Jiangsu. Conditional logit regression is applied to analyze the data of 881. Results - Results indicate that cultural similarity is the important predictor of Chinese customers' decision to select a medical country. However, the effects of cultural similarity vary according to the disease types. We also find that medical competency and travel attractiveness influence their decisions with the moderating role of disease types. Conclusions - Cultural similarity is the important factor that influences Chinese potential medical tourists' decisions to select a destination. Marketing managers should consider the effects of cultural similarity when developing strategies for attracting Chinese medical tourists. Since medical competency and travel attractiveness are still the critical key elements for them to evaluate the destination countries, it is necessary to continuously improve medical service quality and facilities. The results also recommend that medical managers should sharpen their marketing strategies by segmenting Chinese potential customers in terms of disease types.

A Study on the Contents for Travel Destination Recommender Using Virtual Reality Technology (가상현실을 활용한 여행지 추천 콘텐츠 연구)

  • Song, Eunjee;Calvin, Chandra
    • Proceedings of the Korean Institute of Information and Commucation Sciences Conference
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    • 2019.05a
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    • pp.576-578
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    • 2019
  • VIRTUAL REALITY is a technology that enables users to experience environments that are difficult to experience, such as games, medical care, defense, and manufacturing industries. In this study, we propose the development of contents that can utilize the virtual reality technology to taste the destinations to travel in advance and to select the places to travel. Generally, when you decide on a destination, use the website or booklet to search for information about the destination. In recent years, applications that recommend travel destinations have also been developed and utilized. However, if information about travel destinations is implemented as a virtual reality, it will be possible to obtain more reliable and realistic information. Like Google Maps VR, you can show the globe as a whole, zoom in or out, and click on a keyword to recommend a tourist destination that matches the keyword. It uses internet browsing cookies to automatically display tourist attractions according to user's interest.

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A Development of Optimal Travel Course Recommendation System based on Altered TSP and Elasticsearch Algorithm (변형된 TSP 및 엘라스틱서치 알고리즘 기반의 최적 여행지 코스 추천 시스템 개발)

  • Kim, Jun-Yeong;Jo, Kyeong-Ho;Park, Jun;Jung, Se-Hoon;Sim, Chun-Bo
    • Journal of Korea Multimedia Society
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    • v.22 no.9
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    • pp.1108-1121
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    • 2019
  • As the quality and level of life rise, many people are doing search for various pieces of information about tourism. In addition, users prefer the search methods reflecting individual opinions such as SNS and blogs to the official websites of tourist destination. Many of previous studies focused on a recommendation system for tourist courses based on the GPS information and past travel records of users, but such a system was not capable of recommending the latest tourist trends. This study thus set out to collect and analyze the latest SNS data to recommend tourist destination of high interest among users. It also aimed to propose an altered TSP algorithm to recommend the optimal routes to the recommended destination within an area and a system to recommend the optimal tourist courses by applying the Elasticsearch engine. The altered TSP algorithm proposed in the study used the location information of users instead of Dijkstra's algorithm technique used in previous studies to select a certain tourist destination and allowed users to check the recommended courses for the entire tourist destination within an area, thus offering more diverse tourist destination recommendations than previous studies.

Service Quality and Information Value of Online Travel Chat - A Case from KTO's 1330 Chat

  • Petya, Todorova;Hyemin, Kim;Chulmo, Koo
    • Journal of Smart Tourism
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    • v.2 no.4
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    • pp.35-43
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    • 2022
  • Tourism businesses use chat services to provide immediate customer support and to help users navigate within a website, but there are more outcomes of this interaction that should be examined. The current study aimed to discover if the online travel chat service quality and information value of the online travel chat service lead to user satisfaction with the service and visit intention to a recommended destination by Korea Tourism Organization's 1330 Live Chat. The results indicate that information value (functional and innovation) and online travel chat service quality (reliability, assurance, and security) lead to satisfaction with the live chat service and visit intention to a recommended destination. The results can benefit practitioners who want to expand and improve their customer service interaction and recommendations, and to scholars who study the relationship between customer services in tourism recommendation and sales context.

Critical Factors Affecting Selection of Travel Destinations: A Case Study in Vietnam

  • TRAN, Thanh Phong;PHAN, Trong Nghia;NGUYEN, Hoang Thinh
    • The Journal of Asian Finance, Economics and Business
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    • v.8 no.9
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    • pp.341-349
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    • 2021
  • This study is conducted to fill the research gap in proposing and testing the relationship between "Attitudes about the overall image of the destination", "Subjective norms" and "Perceived behavioral control". Simultaneously, we examine the relationship between these variables and tourists' "intent to choose a destination.". While most previous studies only deal with the relationship between destination image and intended behavior of tourists, this study uses the theory of planned behavior (Ajzen, 1991) to explain the intended behavior of tourists. In addition, the Theory of Destination Image (Echtner & Ritchie, 1991) is used to explain the factor "attitudes about the overall image of the destination", contribute to supplementing and perfecting the Theory of Planned Behavior. This study uses a Structural Equation Modeling (SEM) to analyze a sample of 993 observations, the subjects of which are international tourists to Vietnam, to test the relationship between second-order constructs. The test results show that "Subjective norms" and "Perceived behavioral control" have an impact on "Attitudes about the overall image of the destination". Moreover, all these three factors have an impact on "Intent to choose destination", in which the factor "Perceived behavioral control" has the greatest impact on "intention to choose destination".