• The Journal of The Korea Institute of Intelligent Transport Systems
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• v.23 no.2
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• pp.132-141
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• 2024

In this study, the differences in user satisfaction and the variables influencing the satisfaction with demand response transport (DRT) by travel purpose were compared. The purpose of DRT travel was divided into commuting/school and shopping/leisure travel. A survey conducted on 'Shucle' users in Sejong City was used for the analysis and the least absolute shrinkage and selection operator (LASSO) regression analysis was applied to minimize the overfitting problems of the multilinear model. The results of the analysis confirmed the possibility that the introduction of the DRT service could eliminate the blind spot in the existing public transportation, reduce the use of private cars, encourage low-carbon and public transportation revitalization policies, and provide optimal transportation services to people who exhibit intermittent travel behaviors (e.g., elderly people, housewives, etc.). In addition, factors such as the waiting time after calling a DRT, travel time after boarding the DRT, convenience of using the DRT app, punctuality of expected departure/arrival time, and location of pickup and drop-off points were the common factors that positively influenced the satisfaction of users of the DRT services during their commuting/school and shopping/leisure travel. Meanwhile, the method of transfer to other transport modes was found to affect satisfaction only in the case of commuting/school travel, but not in the case of shopping/leisure travel. To activate the DRT service, it is necessary to consider the five influencing factors analyzed above. In addition, the differentiating factors between commuting/school and shopping/leisure travel were also identified. In the case of commuting/school travel, people value time and consider it to be important, so it is necessary to promote the convenience of transfer to other transport modes to reduce the total travel time. Regarding shopping/leisure travel, it is necessary to consider ways to create a facility that allows users to easily and conveniently designate the location of the pickup and drop-off point.

• The Journal of Society for e-Business Studies
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• v.26 no.2
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• pp.61-81
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• 2021

In the era of untact, the "Chabak" using cars as accommodation spaces is attracting attention as a new form of travel. Due to the advantages, including low costs, convenience, and safety, as well as the characteristics of the vehicle enabling independent travel, the demand for Chabak is continuously increasing. Despite the rapid growth of the market and related industries, little academic has investigated this trend. To establish itself as a new type of travel culture and to sustain the growth of related industries, it is essential to understand the public perception of Chabak. Therefore, based on the marketing mix theory and big data analysis, this study analyzes the public perception of Chabak. The results showed that Chabak has established itself as a consumer-led travel culture, contributing to the aftermarket growth of the automobile industry. Additionally, consumers were found to be increasingly inclined to enjoy travel economically and wisely, and actively share information through social media. This initial study on the new travel trend of Chabak is significant in that it employs big data analysis on a theoretical basis.

• The Journal of Industrial Distribution & Business
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• v.9 no.7
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• pp.61-70
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• 2018

Purpose - The purpose of this research is reflected on the rapid development of online tourism industries. The study was to establish the strategy for Korean tourism enterprises to develop tourist commodities suitable for Chinese tourists and attract them to visit Korea by the empirical analysis of the relation between repurchase intention of tourists and its premise variables (e-service quality, perceived value and satisfaction). Research design, data, and methodology - This research carried out a questionnaire survey on Chinese tourists who visited Korea with experience of using the online travel agency web sites. A total 398 answers were recovered, 41 of them were excluded due to the dishonest answers and 357 of them were finally analyzed. The data was analyzed with IBM SPSS AMOS 22.0. Results - The research results show that in the online travel agency web site e-service quality, convenience, interactivity, information validity, credibility had a positive impacts on perceived value and satisfaction. The perceived value of online travel agency website users has positive impart on satisfaction and repurchase intention. Satisfaction of online travel agency web site users have positive impacts on repurchase intention. But safety has no impact on perceived value while positive impacts on satisfaction was affected. Conclusions - First, in the online travel agency web site e-service quality, safety has no impact on perceived value while it was shown to have positive impacts on satisfaction because the users of online travel agency web sites believe that the protection of personal information, the defense of cracker and the safeguard of payment security are the basic premises of website operation. Although safety does not have impacts on perceived value, users benefits will suffer damage when hacker intrusion and other accidents occur so that online travel agency web sites should not ignore the security concerns. Second, credibility is a major concern for online travel agency web site users. At this time, it is necessary for the web site to establish a system to display both the commodity information and the using experience published on the user's SNS, thus improving the credibility of the website information.

• Journal of Korean Society of Transportation
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• v.27 no.2
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• pp.133-144
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• 2009

In Korea, the ITS project has been progressed to improve traffic mobility and safety. Further, it is to relieve traffic jam by supply real time travel information for drivers and to promote traffic convenience and safety. It is important that the traffic information is provided accurately. This study was conducted outlier elimination and missing data adjustment to improve accuracy of raw data. A method for raise reliability of travel time prediction information was presented. We developed Historical Profile model and adjustment formula to reflect quality of interrupted flow. We predicted travel time by developed Historical Profile model and adjustment formula and verified by comparison between developed model and existing model such as Neural Network model and Kalman Filter model. The results of comparative analysis clarified that developed model and Karlman Filter model similarity predicted in general situation but developed model was more accurate than other models in incident situation.

• The Journal of the Institute of Internet, Broadcasting and Communication
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• v.24 no.4
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• pp.21-28
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• 2024

Nowadays, based on the 4th Industrial Revolution, by using the CHATGPT function and 3D virtual reality technology, anyone can easily open a virtual environment WEB-based, smart tourism OPEN source and travel destination without having to directly visit the travel location in the real world. Using the API function, it provides the convenience of virtual tourism. However, this function does not work if the travel transportation system is suddenly changed due to sudden bad weather, travel operation information cannot be checked in real time, and due to a lack of flight cancellation information and passenger ship operation information, it cannot be used until the plane or ferry departs normally. A very inconvenient problem arises where you have to wait a long time in the waiting room. Therefore, in this paper, in order to solve this problem, automatic duty-free product information and automatic product payment functions were added even when passenger ship cancellations and operation information suddenly occur due to bad weather and multiple products are purchased during the trip. In addition, the computer simulation experiment was conducted on a WEB basis so that anyone can conveniently travel smartly.

• Journal of Korea Society of Digital Industry and Information Management
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• v.5 no.1
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• pp.107-126
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• 2009

An Airport is important space and even stands for the country because diverse people from other countries use a variety of facilities in the gateway to the country. Therefore, It is urgent for those people to increase efficiency and convenience of its usage and also. It's worth accumulating those know-how and technologies. In this situation, Incheon International Airport aiming to be a hub of north-east Asia need to focus more on restructuring general process of passenger's travel based on PI perspectives then simply improving a process of passenger's travel and have been trying to realize the process based on Innovation perspectives with following precess innovation consisting 5 steps And to conclude, this study will help Incheon International Airport to be innovative in a system of passenger's travel service related to a utility of airport and then achieve a hub Airport of North-East Asia.

• The Journal of the Korea institute of electronic communication sciences
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• v.11 no.11
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• pp.1113-1120
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• 2016

The purpose of this study is to find the important travel agency service quality factors in relation to the amount of information search efforts through major information channels of customers such as interpersonal source, retailer source, and external media source. Factor analysis using varimax rotation was performed and 20 service attributes of travel agent was reduced to 6 factors; convenience system, personal service, customer maintaining service, reputation, atmosphere and accessibility. According to MANOVA analysis there are significant differences in the service quality factor due to the type of source and amount of efforts of information search.

• Journal of the Korean Society for Aviation and Aeronautics
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• v.19 no.3
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• pp.69-82
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• 2011

This paper tried to find out what the main factors are to impact on satisfaction level of transit passengers at Incheon airport. Incheon airport has made lots of transit facilities and services to attract transit passengers from neighboring airports to increase transit rate as high as advanced foreign airports such as Heathrow, Schiphol and Hong Kong. A survey was performed on 450 transit passengers resting at airport transit lounge in airside area. According to the result, it was found out to be significant factors affecting satisfaction of transit that convenience of security screening, price of duty-free product, a direction board & signage and terminal orientation among Chinese transit passengers. On the other hands, it seemed that Japanese transit passengers thought diversity of airline routes, convenient transfer flight schedule, total transit time and terminal orientation are major variables affecting their satisfaction. Considering the effect of demographic factors, Chinese passenger's satisfaction was more affected by age, travel purpose, the number of travel per year and flight destinations. However, Japanese transit passenger's satisfaction was only affected by the flight destinations, especially willing to travel to North America and Europe.

• Journal of Agricultural Extension & Community Development
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• v.5 no.1
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• pp.93-102
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• 1998

The objectives of the study were 1) to make the reasonable standard, 2) to select the objective and scientific method and process for the location-allocation of a new provincial capital city. The Main standard of location-allocation were suggested as follows ; 1) Integration of province 2) Convenience of Administration service 3) Accomodations of new provincial capital city 4) Balanced development by region. The validity of location-allocation were reviewed the population potentials and nodal accessibilities. The population potential was examined to find the maximum point of administrative demand, and the locationallocation model was examined to find the minimum point of the aggregated travel-cost to a proposed provincial government office. The nodal accessibilities measured in travel-time distance and actual values. Two major concerns in locating public facilities are efficiency and equity.

• International journal of advanced smart convergence
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• v.8 no.4
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• pp.130-137
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• 2019

We conducted this study to identify the composition factors for consumers' selection attributes of accommodation applications and to identify the differences in the selection attributes perception of accommodation applications based on demographic characteristics and use status. According to the study, 6 factors were derived as the components of the selectivity of accommodation application and were named convenience, interactivity, economic efficiency, transaction reliability, product reliability and informativeness. And the respondents differed in their selection attributes perception of the accommodation application they used. In particular, it was found that the highest perception of informativeness and interactivity, and the lowest perception of product reliability. Finally, there were differences in the selection attributes perception of the accommodation application they used by demographic characteristics and use status. Based on the results of this study, we should strive to derive the effective marketing strategy needed for travel industry-related companies.