• Title/Summary/Keyword: Transactional Psychological Contract Violation

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The Effect of Job Insecurity of Airline Crew Members on Their Psychological Contract Violation and Job Satisfaction (항공사승무원의 고용불안정이 심리적계약 위반과 직무만족에 미치는 영향)

  • Ko, Seon-Hee
    • Journal of the Korea Convergence Society
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    • v.13 no.2
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    • pp.263-272
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    • 2022
  • This study was to examine the effect of job insecurity on their psychological contract violation and job satisfaction among airline crew members. Also, this study intended to give meaningful hint in reducing job insecurity crew members feel, and, by examining ways to relieve psychological contract violation, give theoretical and practical suggestions on human resource management of airlines. The findings from empirical analysis are as follows. First, H 1-1 that job insecurity of airline cabin crew members will have positive effect on their transactional psychological contract violation was adopted. Second, H 1-2 that job insecurity of airline cabin crew members will have positive effect on their relational psychological contract violation was adopted. Third, H 2-1 that transactional psychological contract violation of airline cabin crew members will have negative effect on their job satisfaction was adopted. In contrast, H 2-2 that relational psychological contract violation of airline cabin crew members will have negative effect on their job satisfaction was rejected. Finally, H 3 that job insecurity of airline cabin crew members will have negative effect on their job satisfaction was adopted.

A Structural Model Analysis of Psychological Contract Breach, Psychological Contract Violation, and Employee Outcomes - A Case of Five Star Deluxe Hotel Employees - (인지된 계약위반, 경험된 계약위반과 직원의 조직행동 간의 구조적 관계에 관한 연구 - 특 1급 호텔 종사원을 중심으로 -)

  • Kim, Ji-Eun;Kwon, Yong-Ju
    • Culinary science and hospitality research
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    • v.19 no.4
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    • pp.56-76
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    • 2013
  • With a distinction made between contract breach and contract violation, this study develops a structural model that investigates whether each dimension of contract breach influences experience of a contract violation in the hotel industry. At the same time, the impact of such a violation on hotel employees' work outcomes has been studied. One hundred and seventy eight employees, who are employed in five star deluxe hotels participated in the study and a structural equation modeling(SEM) is employed. The result indicated that good working relationship, and training and development, a so called relational oriented breach, make positively significant impact on contract violation. Whereas, benefits and salary categorized as transactional oriented breach does not. Also, the suggested employee outcomes including high turnover intent, low job satisfaction, and person-organization fit have been influenced by contract violation. As a result, hotel practitioners need to clarify the contract items prior to employment and during employment and to prepare to react to unmet promises.

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