• 한국벤처창업학회:학술대회논문집
• /
• 2022.04a
• /
• pp.123-126
• /
• 2022

Online reviews offer valuable information to businesses by reflecting consumer experiences about their products and services. Two important aspects of online reviews are first, the topics consumers choose to address and second, the sentiments expressed in their reviews. Building upon previous literature that shows online reviews are context-dependent, we examine the impact of topic distribution on review sentiment in South Korea and the U.S. during pre-and post-pandemic periods. After performing topic modeling on Airbnb app review data, we measure the contribution of each topic on review sentiment using SHAP values. Our results indicate variations in topic distribution trends between 2018 and 2021. Also, the order and magnitude of topics' impact on review sentiment change between pre-and post-pandemic periods for both countries. This study can help businesses to understand how topics and sentiments associated with their products and services changed after pandemic, and also help them identify areas of improvement.

• Asia pacific journal of information systems
• /
• v.32 no.3
• /
• pp.514-536
• /
• 2022

Online reviews offer valuable information to businesses by reflecting consumer experiences about their products and services. Two crucial aspects of online reviews are the topics consumers choose to address, and the sentiments expressed in their reviews. Building upon previous literature that shows online reviews are context-dependent, we employ the Expectation-Confirmation Theory (ECT) to examine the impact of topic distribution on review sentiment in South Korea and the U.S. during pre- and post-pandemic periods. After applying a topic modeling to Airbnb app review data, we measure the contribution of each topic on review sentiment using SHAP values. Our results indicate variations in topic distribution trends between 2018 and 2021. In addition, the order and magnitude of topics' impact on review sentiment change between pre- and post-pandemic periods for both countries. This study can help businesses understand how topics and sentiments associated with their products and services changed after the pandemic and thus identify areas of improvement.

• Asia pacific journal of information systems
• /
• v.33 no.2
• /
• pp.261-281
• /
• 2023

The proliferation of online customer reviews has completely changed how consumers purchase. Consumers now heavily depend on authentic experiences shared by previous customers. However, deceptive reviews that aim to manipulate customer decision-making to promote or defame a product or service pose a risk to businesses and buyers. The studies investigating consumer perception of deceptive reviews found that one of the important cues is based on review content. This study aims to investigate the impact of the information amount of review on the review truthfulness. This study adopted the Information Manipulation Theory (IMT) as an overarching theory, which asserts that the violations of one or more of the Gricean maxim are deceptive behaviors. It is regarded as a quantity violation if the required information amount is not delivered or more information is delivered; that is an attempt at deception. A topic modeling algorithm is implemented to reveal the distribution of each topic embedded in a text. This study measures information amount as topic diversity based on the results of topic modeling, and topic diversity shows how heterogeneous a text review is. Two datasets of restaurant reviews on Yelp.com, which have Filtered (deceptive) and Unfiltered (genuine) reviews, were used to test the hypotheses. Reviews that contain more diverse topics tend to be truthful. However, excessive topic diversity produces an inverted U-shaped relationship with truthfulness. Moreover, we find an interaction effect between topic diversity and reviews' ratings. This result suggests that the impact of topic diversity is strengthened when deceptive reviews have lower ratings. This study contributes to the existing literature on IMT by building the connection between topic diversity in a review and its truthfulness. In addition, the empirical results show that topic diversity is a reliable measure for gauging information amount of reviews.

• The Journal of the Convergence on Culture Technology
• /
• v.10 no.3
• /
• pp.503-512
• /
• 2024

This study examines the essays of academic background, written by students from a university, which is classified into prestigious universities in Korean society. By Latent Dirichlet Allocation, 172 essays were analyzed to explore the students' perspectives of the academic fractionalism. The analysis identified five topics such as, functional aspects (Topic 1), double-edged nature (Topic 2), power communities (Topic 3), symbols of victory (Topic 4), and dysfunctional aspects (Topic 5). The most frequently appearing keywords are 'individual,' 'status,' and 'means' in Topic 1, 'definition,' 'school,' and 'meaning' in Topic 2, 'people,' 'origin,' and 'power' in Topic 3, 'university,' 'ability,' and 'effort' in Topic 4, and 'academic achievement,' 'South Korea,' and 'origin' in Topic 5. By exploring the topics, we found that students regarded class reproduction by education as important social issues and they showed little interest in other factors influencing academic fractionalism, such as race or ethnicity. these findings suggest that professars, who teach the impact of education on academic fractionalism, deal with the influence of diverse factors on academic fractionalism.

• Journal of the Korean BIBLIA Society for library and Information Science
• /
• v.26 no.4
• /
• pp.245-262
• /
• 2015

As the topics of general education in universities become more diverse, it is not an easy task to identify the topics of general education courses. This study aims to identify and visualize the topics of A university's general education courses using informetric analysis methods. 214 syllabi were collected and titles, course introduction, goals, and weekly plans were analyzed. 278 topic words were extracted from the data set and grouped into 8 clusters. In the network analysis, topic clusters were divided into two areas, personal and social. Personal area has 14 sub-topic clusters and social area has 11 sub-topic clusters. In personal area, 'language', 'science', and 'personality' were major topic clusters. In social area, 'multi-culture' cluster was the core cluster with connected to four other clusters. The topic network generated in this study can be used for the university and the university library to enhance general education or to develop collections for general education.

• Information Systems Review
• /
• v.25 no.3
• /
• pp.163-177
• /
• 2023

This research aims to identify key initiatives and a policy approach to support the industrialization of the sector. The research collected a total of 91,873 news data points relating to healthcare between 2013 to 2022. A total of 20 topics were derived through topic modeling analysis, and as a result of time series regression analysis, 4 hot topics (Healthcare, Biopharmaceuticals, Corporate outlook·Sales, Government·Policy), 3 cold topics (Smart devices, Stocks·Investment, Urban development·Construction) derived a significant topic. The research findings will serve as an important data source for government institutions that are engaged in the formulation and implementation of Korea's policies.

• Journal of the Korea Institute of Information and Communication Engineering
• /
• v.25 no.2
• /
• pp.308-313
• /
• 2021

In this study, tweets about the 2019 Koreas-US DMZ Summit were collected along with a time sequence and analyzed by a sequential topic modeling method, Dynamic Topic Modeling(DTM). In microblogging services such as Twitter, unstructured data that mixes news and an opinion about a single event occurs at the same time on a large scale, and information and reactions are produced in the same message format. Therefore, to grasp a topic trend, the contextual meaning can be found only by performing pattern analysis reflecting the characteristics of sequential data. As a result of calculating the DTM after obtaining the topic coherence score and evaluating the Latent Dirichlet Allocation(LDA), 30 topics related to news reports and opinions were derived, and the probability of occurrence of each topic and keywords were dynamically evolving. In conclusion, the study found that DTM is a suitable model for analyzing the trend of integrated topics in a specific event over time.

• Journal of Korean Library and Information Science Society
• /
• v.53 no.2
• /
• pp.265-284
• /
• 2022

This study applied dynamic topic modeling on titles and abstracts of 55,442 academic papers in 85 SSCI journals from 2001 to 2020 in order to analyze research topic trend in library and information science. The analysis revealed four major themes of library management, informatics, library service, and library system in 10 major topics. The results also showed subtopics in information science and library management topic areas to change over time, while library service remained stable over 20 years to establish itself as a robust topic. In addition, medical information emerged as a significant sub-topic of informatics, thus exemplifying the interdisciplinary characteristics of library and information science field.

• The Journal of Information Systems
• /
• v.27 no.1
• /
• pp.89-110
• /
• 2018

Purpose There is much information in customer reviews, but finding key information in many texts is not easy. Business decision makers need a model to solve this problem. In this study we propose a multi-topic sentiment analysis approach using Latent Dirichlet Allocation (LDA) for user-generated contents (UGC). Design/methodology/approach In this paper, we collected a total of 104,039 hotel reviews in seven of the world's top tourist destinations from TripAdvisor (www.tripadvisor.com) and extracted 30 topics related to the hotel from all customer reviews using the LDA model. Six major dimensions (value, cleanliness, rooms, service, location, and sleep quality) were selected from the 30 extracted topics. To analyze data, we employed R language. Findings This study contributes to propose a lexicon-based sentiment analysis approach for the keywords-embedded sentences related to the six dimensions within a review. The performance of the proposed model was evaluated by comparing the sentiment analysis results of each topic with the real attribute ratings provided by the platform. The results show its outperformance, with a high ratio of accuracy and recall. Through our proposed model, it is expected to analyze the customers' sentiments over different topics for those reviews with an absence of the detailed attribute ratings.

• Child Health Nursing Research
• /
• v.29 no.3
• /
• pp.182-194
• /
• 2023

Purpose: This study analyzed research trends in infant and toddler rearing behavior among family caregivers over a 10-year period (2010-2021). Methods: Text network analysis and topic modeling were employed on data collected from relevant papers, following the extraction and refinement of semantic morphemes. A semantic-centered network was constructed by extracting words from 2,613 English-language abstracts. Data analysis was performed using NetMiner 4.5.0. Results: Frequency analysis, degree centrality, and eigenvector centrality all revealed the terms ''scale," ''program," and ''education" among the top 10 keywords associated with infant and toddler rearing behaviors among family caregivers. The keywords extracted from the analysis were divided into two clusters through cohesion analysis. Additionally, they were classified into two topic groups using topic modeling: "program and evaluation" (64.37%) and "caregivers' role and competency in child development" (35.63%). Conclusion: The roles and competencies of family caregivers are essential for the development of infants and toddlers. Intervention programs and evaluations are necessary to improve rearing behaviors. Future research should determine the role of nurses in supporting family caregivers. Additionally, it should facilitate the development of nursing strategies and intervention programs to promote positive rearing practices.