• Asia pacific journal of information systems
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• v.10 no.3
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• pp.41-59
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• 2000

The role of information systems(IS) is far more important in business operations today. Managers recognize information as a major resource of the organization, and non-expert end users positively participate in information system development processes. This phenomenon is considered user-led information system development(ULD), where users define the information requirements, oversee system testing, manage system development, and lead the overall project. Based on a socio-technical approach, this study examines the impact of ULD on IS success. This paper also investigates the moderating effects of various contextual factors on the relationships between ULD and the success. The questionnaire was developed and the data was collected from the end users who participated in implementing ERP systems. The results showed that ULD positively affects the success. For the moderating variables, IT complexity was found to have a strong effect on the relationship between ULD and the success while business complexity and top management support have partial effects. Surprisingly, resource adequacy was not found to have the effect. This study provides academia and practitioners with a number of implications and guidelines regarding why and when to introduce ULD in their IS development initiatives.

• Asia pacific journal of information systems
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• v.4 no.2
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• pp.131-164
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• 1994

A contingency model of outsourcing is developed from the information systems (IS) literature and strategic management literature in order to assess the following question: What factors influence change in the extent to which an organization outsources IS functions? Based on the literature, this study identifies four IS factors-gaps in information quality, IS support quality, IS staff quality, and IS cost effectiveness-and three organizational factors-the gap in financial performance, strategic orientation, and the role of information technology in an organization-that influence the change in degree of outsourcing. These factors are hypothesized to influence the change in the extent of an organization's outsourcing of IS functions. From a mail survey of 188 top IS executives in U.S. companies, the results of analysis of covariance and bivariate correlational and multivariate regression analyses provide the following major findings: (a) This study found support for the proposed research model. (b) The change in the degree of IS outsourcing is determined by gaps in information quality, IS support quality, IS cost effectiveness, and financial performance and by the role of IT among IS and organizational factors.

• 한국HCI학회:학술대회논문집
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• 2009.02a
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• pp.841-845
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• 2009

The aim of this study is to analyze the unique framework of Hong Kong brand and compare it to Seoul through examining the process of developing city brand visual identity, which is top-down. As Asian cities, the processes of developing their city identity system to be strong city brands have taken outstandingly different steps between two cities. Hong Kong has the strongest tourism attributes modernity, stability, attractiveness of tourism attributes. Hong Kong has the most competitive power. Korea is the least one. Hong Kong has made it as a good example of a city brand and proved it through tourism statistics which are one of visible branding results. Apparently, it gives us constructive suggestions to consider its steps for developing city brand identity.

• IE interfaces
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• v.20 no.3
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• pp.376-386
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• 2007

The analytic hierarchy process (AHP), a well-known and useful decision making method, has been applied to R&D project evaluation and selection. The objective of this study is to propose a new model for evaluating and selecting R&D projects of Samsung Electro-Mechanics, the top manufacturer of electronic components in Korea, using the AHP. To show the validity of the new model, we strived to successively compare the final priorities for R&D projects with the priorities obtained by the existing model and the new model respectively.

• IE interfaces
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• v.20 no.3
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• pp.257-266
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• 2007

To survive in rapidly changing business environment, the enterprises of all over the world are trying to integrate their IT infra structure and are trying to automate their business process. Service Oriented Architecture (SOA) is being accepted as an IT standard to support efficient system integration and flexible business process automation between enterprises or departments. The material control system is required this software architecture between manufacturing company and materials supply vendors. This paper introduces concept of SOA, relevant technology about SOA such as Web Services and Business Process Execution Language (BPEL) and Enterprise Service Bus (ESB) and describes how to automate materials control process by designing the material control system based on SOA. The analysis of requirements is proceeded by Unified Modeling Language (UML) and SOA delivery strategy is selected the top-down strategy. And this paper describes how to derive services and operations and how to arrange services in three service layers and how to design business process.

• Proceedings of the Korean Operations and Management Science Society Conference
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• 2007.11a
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• pp.459-463
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• 2007

Overlay multicast is an emerging technology for next generation Internet service to various groups of multicast members. It will take the place of traditional IP multicast which is not widely deployed due to the complex nature of its technology. The overlay multicast which effectively reduces processing at IP routers can be easily deployed on top of a densely connected IP network. An end-to-end delay problem is considered which is serious in the multicast service. To periodically optimize the route in the overlay network and to minimize the maximum end-to-end delay, overlay multicast tree is investigated with genetic Algorithm. Outstanding experimental results are obtained which is comparable to the optimal solution and the tabu search.

• Journal of Korean Society for Quality Management
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• v.29 no.2
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• pp.120-130
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• 2001

In this paper, the QFD(quality function deployment) technique is used to acquire the quality requirements of package software which is sold in commercial software shop. To select the principal quality characteristics of package software, an user survey was conducted for a quality model developed based on the international standards and the previous research. The software user is divided into three groups: the general user, the expert, and the developer. Based on the survey results, the top 10 quality characteristics are selected including accuracy, suitability, installability, de-installability, and maturaty. Then, the QFD technique is applied to choose the software quality attributes which have strong correlation with the selected quality characteristics, some of which are traceability, accuracy, modularity, completeness, and self-descriptiveness. The developed procedure can be used in evaluating the quality of package software with lower costs and efforts.

• Journal of Korean Society for Quality Management
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• v.30 no.3
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• pp.168-185
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• 2002

A few recent international surveys reported that Korea ranks the top with respect to the high-speed information and communication network subscription per 100 people in the world. Such infrastructure has been bringing about broad changes in Internet service for both business and individual users. By conducting a questionnaire survey on a moderate size of sample proportional to the population of each region across country, we try to analyze what factors might explain the level of Internet service satisfaction with respect to security, searching, and convenience dimensions. According to the test results, several factors such as sex, age, kind of network lines, usage frequency, e-mail usage, e-shopping, online problem experience might explain the different levels of Internet service satisfaction in the high-speed Internet network. This study might shed a guidance to scholars conducting Internet-related studies and practitioners who plan information policies and business strategies.

• Proceedings of the Korean Operations and Management Science Society Conference
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• 2006.05a
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• pp.1609-1615
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• 2006

Overlay multicast technique is an effective way as an alternative to IP multicast. Traditional IP multicast is not widely deployed because of the complexity of IP multicast technology and lack of application. But overlay multicast can be easily deployed by effectively reducing complexity of network routers. Because overlay multicast resides on top of densely connected IP network, In case of multimedia streaming service over overlay multicast tree, real-time data is sensitive to end-to-end delay. Therefore, moderate algorithm's development to this network environment is very important. In this paper, we are interested in minimizing maximum end-to-end delay in overlay multicast tree. The problem is formulated as a degree-bounded minimum delay spanning tree, which is a problem well-known as NP-hard. We develop tabu search heuristic with intensification and diversification strategies. Robust experimental results show that is comparable to the optimal solution and applicable in real time

• Journal of Korean Library and Information Science Society
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• v.27
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• pp.337-367
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• 1997

This study examined the definitions and characteristics of TQM, procedures, problems and benefits of TQM and investigated the cases in U.S.A. and U.K. in a n.0, pplying TQM to libraries. It is necessary that libraries and information centers should a n.0, pply TQM for management innovation in order to overcome present and future crisis. As a result of study, there are three suggestions as follows. First, To be developed the TQM model for various types of libraries by national or library world. Second, To conduct TQM successfully in libraries and information centers, it is necessary to comprising the elements as follows. 1) Vision, committment and leadership of top management 2) Change of library's organizational culture 3) Learning and training of organizational members 4) Interests and participation of organizational members 5) Empowering and respecting people 6) Rewards for performance and accomplishments 7) Benchmarking 8) Measurement of performance and benefits. Third, TQM activities in libraries are developed into quality movement.