• 제목/요약/키워드: Theory of Information Services

검색결과 667건 처리시간 0.027초

이용자 중심 정보서비스와 Sense-making 이론의 적용 (User-centered information service and a n.0, pplication of sense-making theory)

  • 노진구
    • 한국도서관정보학회지
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    • 제28권
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    • pp.447-475
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    • 1998
  • We are seeing a shift of the focus of information service from system-centered(data-centered or intermediary-centered) a n.0, pproach to user-centered a n.0, pproach. Sense-making theory is one of the user- centered a n.0, pproaches. This study focused on user-centered information service paradigm concepts of Dervin's sense-making theory and interpreting sense-making theory in the practical context of library services. The sense-making theory is basically a cognitive a n.0, pproach to information-seeking, in that it recognizes information as something that involves internal cognitive processes. The user of information becomes the focus in this sense-making model. The sense-making theory sees information as subjective, situational, and cognitive. It focuses on understanding information within specific contexts and on understanding how information needs develop and how they are satisfied. It regards the user not as a passive receive of external information but as the center in a active, ongoing process of change. It related to the information needs of users. Dervin's method for studying information needs employs the 'situation-gap-use' metaphor. All information needs stem from a discontinuity or 'gap! in one's knowledge. Dervin believes that information needs can be addressed by understanding the process that each individual goes through in experiencing a gap, in trying to resolve it, and in gaining something (especially new knowledge) from the experience. Sense-making is a process; 'sense' is the product of this process. Sense includes 'knowledge'. However, it includes a host of other subjective factors that reflect an individual's interpretations of a situation including intuitions, opinions, hunches, effective responses, evaluations, questions, etc. For several reasons, however, difficulties are encountered if one attempts a more substantial assessment of the theory. First, it has not yet crystallized into a well-defined theory. Secondly, though the theory has aroused general interest, e.g. within LIS, detailed discussion of its strong and weak points is still lacking. A third source of difficulty is that the basic assumptions of the theory have been explicated metaphorically. If sense-making theory is to be really useful, it needs to be interpreted for library settings. But we have found no attempt to construct an information service based on the theory. Because the research tradition is still relatively young, there are many unanswered questions connected, e.g. with the design of information systems. In any case, e.g. intermediary access systems would be more efficient and effective it their planning could be founded on the user-centered a n.0, pproach.

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고도 정보 연계 사회의 구축을 위한 SPB(Seamlessness-Privacy-Benefit) 패러다임 (SPB(Seamlessness-Privacy-Benefit) Paradigm for Construction of Highly-Connected Information Society)

  • 이경전;전정호
    • 한국IT서비스학회지
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    • 제11권2호
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    • pp.131-146
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    • 2012
  • The purpose of this research is two-fold : (1) we propose the paradigm to construct a connected information society according to a judgment where a coming information society will evolve into highly-connected information society having "seamlessness" as a keyword, and (2) we draw guidelines to construct infrastructures and establish systems and business models of highly-connected information society based on suggested paradigm. To achieve this, this research conducts the followings. First, we suggest reasons why a coming information society can be appropriate to be considered as highly-connected information society by examining two perspectives on the coming information society. Second, we explain the definition and characteristics of highly-connected information society and propose the SPB paradigm. Third, we analyze the utility of SPB paradigm by evaluating practices. Finally, we suggest four strategies to construct highly-connected information society based on advanced research findings and future research directions.

인터넷 환경에서의 충동구매 의사결정과정에 관한 연구 (A Study on Decision Making Process of Impulsive Buying on the Internet)

  • 오종철;윤성준
    • 한국IT서비스학회지
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    • 제7권4호
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    • pp.1-19
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    • 2008
  • This study began with the proposition that, compared to the impulse buying in the conventional offline market, consumers will exhibit a different process of decision-making for impulse buying on the Internet as it has become easier to acquire information and purchase goods which are offered online like digital contents goods. To verify this roposition, this study attempted to find out the external and internal factors as that affect the impulse buying behavior by incorporating Theory of Planned Behavior In addition, this study seeks to confirm the role of alternative's attractiveness in terms of mediating between internal and internal factors affecting impulse buying. The major purpose of this study was to understand Impulse Buying Intention(IBI) for digital contents on the internet. The results of the this study showed that the behavior of impulse buying can be explained with the information searching in which the external factors for the marketing of digital contents affect the internal stimulation factors. It was also found that the impulse buying of digital contents on the Internet starts with non-planned impulse at the problem recognition stage, but planned decision-making will take over when it is proven to be effective with information searching.

정보보안대책과 정보시스템 오남용과의 인과적 관계 (The Causal Relationship between Information Security Countermeasures and Information System Misuse)

  • 이준택;김상훈
    • 한국IT서비스학회지
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    • 제14권4호
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    • pp.81-104
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    • 2015
  • Intentional information systems (IS) misuse is a serious problem in many organizations. This study aims at developing the theoretical framework of deterring IS misuse on the basis of Nagin's General Deterrence Theory (GDT) which is very famous in the area of socio-criminology. Applying GDT to the IS misuse situation could be reasoned that the perceived certainty and the perceived severity of sanctions associated with committing IS misuse have positive impact on deterring the deviant behaviors. Also, these two constructs (certainty of sanctions and severity of sanctions) could be inferred to be influenced by the four types of IS security countermeasures (security policies, security awareness program, monitoring practices and preventive security software) derived through critically reviewing IS security-relevant literature. The proposed research model and ten hypotheses were empirically analysed using structural equation modelling with the data collected by conducting a questionnaire survey of staff members in business organizations in Korea. As a result, it was found that five ones of ten hypotheses were supported. It is thought that this study makes theoretical contribution to expanding research area of IS security and also has strong implications for IS security management practices within organizations.

Investigating Consumer Innovativeness for New Media Infusion: Role of Literacy in the Context of OTT Services in Korea

  • Park, Keon Chul;Lee, Sangmin
    • KSII Transactions on Internet and Information Systems (TIIS)
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    • 제16권6호
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    • pp.1935-1952
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    • 2022
  • Consumer innovativeness plays a vital role in explaining consumer dynamics, such as adoption, usage, and behavioral intention, in the new world of disruptive online media. This empirical study aimed to examine the importance of consumer innovativeness and digital literacy in the adoption and expansion of new technology-based media services, focusing on OTT services. Extending the theory of adoption of new technologies by innovators to new media environment centered on OTT services, it examines the influence of the four dimensions of motivated consumer innovativeness on OTT service usage. The Korea Media Panel Data of 2019, where overall ICT usage and media consumption of a broad panel of respondents was collected, was used for the analysis. From the data of 10,864 respondents, 4,031 (37.1%) were found to have experience in using OTT services. To clarify the mediating effect of digital literacy on the correlations between cognitive innovativeness of consumers and their use of OTT services, Process Macro Model 4 was used. The bootstrap method was applied to reveal that all four dimensions of consumer innovativeness have a significant indirect effect on new media usage through digital literacy, thus indicating how digital literacy plays an important role in the spread of new digital services in addition to consumer innovativeness. The findings are important in that they can help in the efforts to introduce new technologies to the public and educate them to improve their digital literacy so that they can enjoy the complete experience of using these new digital products.

Just One More Episode: Exploring Consumer Motivations for Adoption of Streaming Services

  • Arun T M;Shaili Singh;Sher Jahan Khan;Manzoor Ul Akram;Chetna Chauhan
    • Asia pacific journal of information systems
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    • 제31권1호
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    • pp.17-42
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    • 2021
  • This study examines the adoption of subscription-based video on demand (SVOD) streaming services among consumers. Primarily, we explore the moderating effect of the two models of streaming services, standalone streaming services and bundled streaming services, on the users' adoption. We employ the Unified Theory of Acceptance and Use of Technology (UTAUT2) model in this study. We utilize the data collected from 337 Indian respondents and find that all constructs of the UTAUT2 model act as motivators of adoption. Gender, age, and experience of the respondent also play a moderating role in the adoption of streaming services. We also find that providing bundled streaming service positively moderates price-value and hedonic motivation of adoption. The study is perhaps the first of its kind that aims to understand the motivations for adoption of SVOD services, particularly in the Indian context, which has the fastest-growing base of internet users in the world.

문헌정보학 분야의 어린이 서비스 관련 연구경향 분석 - 1981년~2010년 석.박사 학위논문을 중심으로 - (Analysis for the Tendency to Study Children's Services in the Field of Library and Information Science: Focused on Masters and Doctoral theses Submitted from 1981 to 2010)

  • 공정자
    • 한국문헌정보학회지
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    • 제45권3호
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    • pp.303-325
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    • 2011
  • 본 연구는 도서관의 어린이 서비스에 대한 연구가 앞서 활발하게 진행된 북미와 우리나라의 연구동향을 비교 분석하여, 향후 우리나라 문헌정보학계의 연구주제 및 연구방향에 대한 시사점을 얻고자 하였다. 학위논문의 분석기간은 1981년부터 2010년까지 30년이며, 한국은 110편, 북미는 89편의 논문을 분석하였다. 학위논문의 초록을 보고 학위논문의 주제를 자료, 서비스, 프로그램, 경영 및 관리, 어린이 행태, 이론 및 역사 등 6가지로 나누어 세부주제별로 다시 분석하였다. 분석결과 첫째, 연도별 학위논문 생산량으로 한국은 최근 연구가 급증하였으며, 북미는 학위논문의 생산이 일정하였다. 둘째, 연구주제로 한국은 프로그램에 대한 연구가, 북미는 어린이 자료에 대한 연구가 약 50%씩을 차지하였다. 셋째, 학위별로는 한국은 석사학위논문이, 북미는 박사학위논문이 약90%를 차지하였다. 넷째, 한국이 북미보다 많은 주제는 프로그램, 서비스, 경영 및 관리 분야였으며, 북미가 한국보다 많이 연구된 주제는 어린이 자료, 어린이 행태, 이론 및 역사 등이었다.

Why do We Share Information? Explaining Information Sharing Behavior through a New Conceptual Model between Sharer to Receiver within SNS

  • Seok Noh
    • Asia pacific journal of information systems
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    • 제31권3호
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    • pp.392-414
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    • 2021
  • Social networking services (SNS) is an indispensable method in order to obtain information of the Internet participants. The study identified three variables of social media communication, sharing culture, and online trust in terms of social capital theory (SCT) and reviewed intention& behavior variables in terms of theory of planned behavior (TPB). The data were collected from 330 samples of SNS user, and were involved, and the research model uses AMOS to make confirmatory factor analysis. The findings confirmed our hypothesis that social media communication, sharing culture, and online trust affect individuals' behaviors to sharing information. This study emphasizes that not only social media communication but also sharing culture to SNS can stimulate information sharing. while previous research has predominately focused on personal cognition or social network, the study examines the integrated influence of communication, culture and trust on information sharing in SNS. In sum, by explicating the unique role of social capital, this paper aims at contributing to the continued development and success of SNS in general.

자기결정이론 기반 온라인 학습 참여도 향상에 관한 연구: 심리적 욕구충족 및 디지털 상호작용을 중심으로 (Research on Improving Online Learning Participation based on Self-Determination Theory: Focusing on Psychological Need Satisfaction and Digital Interaction)

  • 하금택;왕강;민대환;이한진
    • 한국IT서비스학회지
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    • 제22권6호
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    • pp.103-114
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    • 2023
  • In the post-pandemic era, colleges and students keep passion for learning online sine its unique advantages. This study explores how students' basic psychological needs drawn from self-determination theory, connect to interaction, and learning engagement in the context of online learning. While prior research explored students' intentions, digital interactions, and engagement in online learning, this study aims to come up with a united conceptual model drawing the three basic psychological needs and interaction and their effects on learning engagement. 178 response data collected through a questionnaire survey, were analyzed using PLS-SEM. Findings indicate that online learning interaction enhances intrinsic motivation, leading to higher learning engagement. Autonomy emerges as the most influential psychological need on learning engagement. This study integrates self-determination theory with online learning interactions and engagement and offers practical insights. Future research should examine long-term outcomes and diverse student populations.

자원기반 이론과 AHP 방법을 활용한 민간 경호경비 기업의 전략 연구 (Business Strategies for Korean Private Security-Guard Companies Utilizing Resource-based Theory and AHP Method)

  • 김흥기;이종원
    • 시큐리티연구
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    • 제36호
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    • pp.177-200
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    • 2013
  • 빈부 격차가 커지는 고도 산업사회의 진입에 따라 인간의 안전에 대한 요구와 욕구는 양적인 급속한 팽창과 함께 다양화 되고 고급화 되고 있다. 따라서 민간 경호경비 산업분야의 시장 전망은 매우 밝을 것으로 예상된다. 그러나 우리나라 민간 경호경비업체는 영세할 뿐만 아니라 경영 전략적 사고의 부족으로 새로운 시장기회를 확보하기 위한 전략적 방향성을 찾는 것에 어려움을 겪고 있다. 따라서 우리는 경영전략 이론을 바탕으로 구조화된 의사결정 방법인 AHP 방법을 활용하여 우리나라 민간경호 산업의 발전 방향을 제시하고자 한다. 자원기반 이론은 경영전략 이론의 중요한 이론 중에 하나로 기업의 성과는 기업이 가지고 있는 독특한 자원에 의해 결정된다는 이론이다. 자원기반 이론을 적용하여 기업의 전략적 방향을 설정할 수 있는데, 그 방법은 기업이 가지고 있는 독특한 자원과 핵심역량을 분석하고, 이를 반영하여 기업의 전략적 방향을 설정하는 것이다. 이 방법과 이론은 1990년대 이후 그 유용성이 실증적으로 많이 검증이 되어왔다. 우리는 자원기반 이론을 활용하여 민간 경호경비 기업의 경영전략을 수립하기 위한 기본 절차를 수립하고 그 전략적 방향을 정립하였다. 우리는 민간 경호경비 기업의 공공기관과 대비한 경쟁력 있는 자원, 핵심 역량, 전략을 추출 위해서 AHP 방법을 사용하였다. AHP 방법론은 비구조화 된 문제를 전문가의 지식을 계량화하여 의사결정에 이용하는 방법이다. 이 방법은 학술적 연구는 물론 실제 기업 내에서의 많은 경영의사결정 문제를 수행하여 그 유용성이 검증된 방법이다. 우리는 이를 위해 학계, 업계, 연구계의 전문가 11인에게 데이터를 확보하였고, 이를 통해 민간 경호경비 기업이 공공기관과 대비하여 차별적인 자원, 역량, 그리고 전략적 방향성을 도출하였다. 우리는 이를 통해 민간 경호경비 기업의 공공기관과 차별화된 자원은 무형자원이며 그 중에서도 특히 관계자원, 고객정보자원, 기술자원 등이 중요한 자원으로 분석되었다. 반면, 설비자원, 재무자원, 유통망자원 등 유형 자원은 상대적으로 부족한 것으로 분석되었다. 또한 핵심역량으로는 마케팅 및 영업역량과 신제품 개발역량이 중요한 역량으로 분석되었다. 그리고 이러한 자원과 역량을 고려한 전략적 자원으로는 특정 시장에 집중하는 집중화 전략이 채택되었다. 집중화 전략은 특정고객에 집중하여 총력적으로 마케팅활동을 통해 수익을 창출하는 전략으로 규모가 작은 중소기업에 적합한 전략이다. 따라서 민간 경호경비 기업은 새로운 시장을 개척하고 이에 적합한 상품을 개발하며 고객과의 지속적인 마케팅활동을 하는 것이 매우 중요한 과제라 하겠다. 또한 장기적으로 민간 경호경비 기업의 마케팅 역량 강화를 위한 인적인 보강도 지속적으로 요구된다.

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