• Title/Summary/Keyword: The house of quality

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An Application of the HoQ Framework to Website Performance Improvement: Case Study of an Online Education Website (웹사이트 경쟁력 강화를 위한 평가 및 개선 방안 : HoQ 모형에 기반한, 온라인교육 K사 웹사이트의 품질 개선)

  • Kim, Do-Hoon;Suh, Young-Ho;Roh, In-Sung
    • Journal of Korean Society for Quality Management
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    • v.33 no.2
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    • pp.40-50
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    • 2005
  • HoQ (House of Quality) provides an effective tool not only to arrange and evaluate VoC (Voice of Customers) and VoE (Voice of Engineers), but also to link and combine VoC and VoE, thereby presenting explicit directions for quality improvement. There have been, however, few researches on the HoQ framework in the IT industry. The case study discussed here serves an illustration of the applicability and usefulness of the HoQ approach to website quality improvement. The proposed HoQ framework shows great potentials since customers needs are explicitly considered in the framework, and it helps website administrators develop better web services by providing guidelines for reengineering the website operations.

The Survey on Residents' Opinion of the Stronghold Diffusion Residential Environment Improvement Plan in San-Jun (산전 지역의 거점 확산형 주거환경개선사업에 대한 주민의견 조사)

  • Kim, Sun-Joong;Jang, Hui-Jin
    • Proceeding of Spring/Autumn Annual Conference of KHA
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    • 2009.04a
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    • pp.332-337
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    • 2009
  • The stronghold diffusion style method is resident participation style residential environment improvement plan that first of all, the general public constructs base facilities which the temporary occupancy public housings, commonness use facilities, roads, etc. And then with using the public housing of the stronghold sector, the resident oneself improves the house with independence or commonness. As a result induction of the voluntary participation of economic situation and the resident where the improvement will is reflected and introduction of versatile maintenance method through stronghold development with participation of the general public, this study tries to present the residential improvement method of diffusion style. San-Jun was selected in the subject of investigation area in stronghold diffusion style residential environmental improvement plan area. Investigation contents population register quality and quality of present house, the degree which is a house environmental improvement plan, about residential improvement the fact etc. Because unsatisfactorily in compliance with the deterioration and spatial narrow of the house, The above of half is an improvement intention. Hereafter residential improvement, According to the condition which is economic, residential improvement will change. The plan will be able to augment the economic enemy capability of the resident should grope and the residents oneself creates the environment will be able to improve the house. Also with creating, activating a resident organization, through autonomous decision-making process, the residential improvement could be advanced continuously.

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A Study on Participating virtual model house on the web (웹기반 참가형 가상모델하우스에 관한 연구)

  • Woo Sung-Ho
    • Korean Institute of Interior Design Journal
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    • v.14 no.3 s.50
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    • pp.216-223
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    • 2005
  • In this study, we would like to suggest a virtual model house where the users participate in the planning of the apartment directly in order to supply the apartment which is suitable for the fast change of the resident's characterization, multiplication, and preference in this like high-speed information society. The users have various preferences and demands in the high level information society. It is necessary for the architect to communicate with the users in order to suggest the various styles of habitats that one can treat various life style and life cycle which reflects the demand. In addition, the object of this paper is the construction and using of the participating virtual model house that the resident can plan the preferred space design of the main house before moving Into the apartment and change space design of the main house after moving into the apartment following the variety of life style and the changing of life cycle. Regarding the effect of this study, firstly, it is possible to supply the plate type following the user's preference in order to enhance the quality of uniformed type apartment. Secondly, it is possible to maintain and control the high quality building using sharing the building information with planning, construction, maintain, interior, and related company by constructing the database. Thirdly, the unified database which is constructed by XML can supply the effective environment of apartment information exchange between other companies.

A Study on the Improvement of Apartment House Remodeling through Sick House Syndrome Attitude Survey (새집증후군 의식조사를 통한 공동주택 리모델링 개선방향에 관한 연구)

  • Go, Seong-Seok;Lee, Jae-Hong;Song, Hyuk;Lee, Hyun-Chul;Hong, Ju-Hyun
    • Journal of the Korean Society of Safety
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    • v.21 no.6 s.78
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    • pp.88-95
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    • 2006
  • The aim of apartment house remodeling should be accomplished by three courses; first, to reduce resources and environmental pollution, and second, to overcome social issue such as sick house syndrome on the point of residents' safety, and last, to secure life quality of apartment house healthy and nature friendly through satisfying residents' desire comfortable and safety course. Thus, this study aims to suggest the basic data to improve remodeling of apartment house considering residents' safety on the point of greenness, because of preventing social issue such as sick house syndrome, creating comfortable interior space, deducing indiscreet remodeling, and developing sustainable construction, through grasping customers' demand, and analyzing the correlation between remodeling status and residents' attitude survey of sick house syndrome.

A Study of HOQ Complexity Reduction by Quantification Method of TypeIII (수량화방법III에 의한 HOQ의 단순화에 관한 연구)

  • 이형규;이상복
    • Journal of Korean Society for Quality Management
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    • v.31 no.2
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    • pp.131-142
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    • 2003
  • QFD(Quality Function Deployment) is design method which is focused to guarantee of quality and function to satisfy for customer’s need. QFD are used entire manufacturing, specially new production development and design. HOQ(House of Quality) are important tool of QFD, which is implement that complex function and communications of customer. Actually implementation of HOQ are difficult by HOQ's size. It is well known that complexity of HOQ are exponentially increasing by increasing of HOQ’s size. In this Paper, we study of HOQ Complexity reduction by Quantification Method of Type Ⅲ. That method is efficiency and minimize of loss information by reduction HOQ. We give example and prove our suggestion method is better than other methods.

A Method to Determine the Final Importance of Customer Attributes Considering Statistical Significance (통계적 유의성을 고려하여 고객 요구속성의 중요도를 산정하는 방법)

  • Kim, Kyung-Mee O.
    • Journal of Korean Society for Quality Management
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    • v.36 no.3
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    • pp.1-12
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    • 2008
  • Obtaining the accurate final importance of each customer attribute (CA) is very important in the house of quality(HOQ), because it is deployed to the quality of the final product or service through the quality function deployment(QFD). The final importance is often calculated by the multiplication of the relative importance rate and the competitive priority rate. Traditionally, the sample mean is used for estimating two rates but the dispersion is ignored. This paper proposes a new approach that incorporates statistical significance to consider the dispersion of rates in determining the final importance of CA. The approach is illustrated with a design of car door for each case of crisp and fuzzy numbers.

Dwelling Quality Evaluation of Rural Houses Constructed with Industrialized Wall Structures (공업화 구조 농촌주택의 거주성 평가)

  • 최윤정;윤정숙
    • Journal of the Korean housing association
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    • v.13 no.5
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    • pp.9-20
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    • 2002
  • The purpose of this study are to evaluate the dwelling quality of rural houses constructed with industrialized wall structures(ALC; Autoclaved Light weight Concrete, SRC; Steel Fiber Reinforced Concrete, ST'L; Steel Framed Insulating Panel), and to establish a method of dwelling quality evaluation. The questionnaire survey by mail was done, for investigating the residents' responses to indoor environment, durability, and economic aspect. The respondents are 118 residents living in rural houses constructed with industrialized wall structures. Physical elements of indoor environment(temperature, humidity, air quality, and noise level) were measured in three sample houses, which were selected considering of architectural characteristics. The findings are as follows; 1) As a result of questionnaire survey, residents' responses to dwelling quality are generally positive. 2) As a result of measurement, indoor environments of sample houses are in relatively comfortable condition. 3) As a summary of research, ALC and ST'L are evaluated as recommendable structures for a rural house.

On How to determine Customer-oriented Technical Importance Ratings : An Evaluative Study (고객 중심 기술 중요도 결정 방법)

  • Yoon Cheol Hwoan;Kim Yong Pil;Yun Deok kyun
    • Journal of Korean Society for Quality Management
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    • v.32 no.3
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    • pp.29-44
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    • 2004
  • Obtaining and fully understanding the true requirements of customers is hard task. However, successful use of quality function deployment(QFD) depends on capturing customers' requirements and reflecting them during the design of a product. One of common mistakes in QFD is to perform analysis using an inconsistent house of quality(HoQ) chart. This article presents a model for prioritizing customer attributes and design characteristics in order to make a product more attractive to customers. The proposed model modifies the analytic hierarchical process(AHP) with simple pairwise comparison. Our exploration using of QFD identifies how practitioners maintain consistency, whist quantifying HoQ speedily from the customer's perspectives. This paper also identifies and justifies an alternative position on QFD that is supported by statistical examples.

A Study on Concentration of Volatile Organic Compounds in the Apartment House (실내공기중의 휘발성유기화합물 농도변화에 관한 연구)

  • Lee, Yun-Gyu
    • KIEAE Journal
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    • v.4 no.3
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    • pp.129-136
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    • 2004
  • Recently, indoor air pollution has been seriously apprehended, and became a striking issue, due to the airtightness of buildings or the misuse of building materials. Especially, SHS(Sick House Syndrome) and MCS(Multi Chemical Sensitivity) which can have bad influences on the resident in an existing apartment house as well as newly constructed apartment house start to attract public attention. The emission rates of VOCs is sensitively affected by the indoor/outdoor condition, construction materials, construction method, and character of ventilation facilities. Therefore, in this study, by measuring the indoor air pollution substance of the existing apartment house, the problem over this tends to be grasped and it is going to secure an improvement methods.

Implementation of Unit-care Welfare Facility applying a Traditional Korean House and Analysis of Interior Application Elements (한옥을 적용한 유니트형 시설의 도입과 인테리어 적용요소 분석)

  • Nam, Yun-Cheol
    • Journal of The Korean Digital Architecture Interior Association
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    • v.12 no.3
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    • pp.91-100
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    • 2012
  • This paper not only reviews recent trends and characteristics of welfare facilities, but also proposes main components such as building materials and furniture applying a traditional Korean house. This paper aims to utilize interior design and construction materials of unit-care welfare facility applying the traditional Korean house. Results are as follows. 1. The rate of the private bedroom as elderly welfare facilities is 63.1%; on the contrary, the rate of the 4-person bedroom is 63.2%. The expansion of the private bedroom is an urgent need in order to improve the quality of residences. 2. According to elderly services needs and revitalization for the traditional Korean house, it is required to implementation the unit-care facilities for the elderly and interior design for the traditional Korean house. 3. The interior design for the traditional Korean house is applied to elderly living space such as a bedroom and a living room; it is not applied to care space and management space such as a nurse station and an office occupied by employees. 4. There is no problem to construct space applying the traditional Korean house using interior products currently being sold in the domestic market. 5. Standardized mass production is essential to popularize the traditional Korean house style interior.