• Title/Summary/Keyword: The Mediation Effect

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Influence of Work Meaningfulness on Work engagement, Job performance, and Flourishing: Dual mediation model (일의 의미가 번영에 미치는 영향에 대한 연구: 직무열의와 직무수행의 이중매개효과)

  • Jung, SungCheol
    • Journal of Digital Convergence
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    • v.19 no.1
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    • pp.99-105
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    • 2021
  • This study aimed to verify the positive effect of work meaningfulness(WM) on flourishing(FL) with the successive positive effects of work engagement(WE) and job performance(JP) as dual mediators. We conducted an online survey of 395 incumbents working in the companies of different types and statistically analyzed data using SPSS and SPSS Process macro for hierarchical regression and bootstrapping. The results are as follows: 1. correlation coefficients of all combinations from four variables are significant, 2. simple mediation effects(WM-WE-FL and WE-JP-FL) are significant, 3. dual mediation effet(WM-WE-JP-FL) is verified. This study showed practical guide for the efficient management of employees in recent autonomous work environment and further studies with longitudinal method will be needed in order to verify substantially the dual mediation.

The Effect of Employee Authenticity on Customer Loyalty via Rapport : A Moderated Mediation Model (서비스 종업원의 진정성, 소비자의 감성지능, 레포 그리고 고객충성도 : 조절된 매개모형)

  • Jung, Ki Baek;Choi, Suk Bong
    • Journal of Korean Society for Quality Management
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    • v.48 no.3
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    • pp.361-379
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    • 2020
  • Purpose: The purpose of this study was to investigate the relationship between employee authenticity and customer loyalty. This study also examined whether rapport positively mediated the above relationship. In addition this study address the moderating role of customer emotional intelligence in the relationship between employee authenticity and rapport. By developing moderated a mediation model, we addressed indirect conditional effect of customer emotional intelligence on the relationship between employee authenticity and customer loyalty via rapport. Methods: The survey data was collected by customers who used various services in Korea. The main hypotheses were tested using a cross-sectional design, with questionnaires administered to 292 customers. Results: The result of empirical analysis has shown that employee authenticity was significantly positively related to customer loyalty. We have also found that rapport positively mediated the relationship between employee authenticity and customer loyalty. While there was a significant moderating effect of customer emotional intelligence on the relationship between employee authenticity and rapport, the moderated mediating role of customer emotional intelligence was found. Conclusion: The results provide useful theoretical and practical implications to the organizations and managers who want to improve customer loyalty. Future research directions with the limitation of the study were discussed.

Musical Prior Knowledge, Audience Satisfaction and Word-of-Mouth: A Moderated-Mediation Analysis (뮤지컬 관람객의 사전지식이 관람만족 및 구전의향에 미치는 영향 - 트랜스포테이션의 조절된 매개효과를 중심으로 -)

  • Won, Jie Young;Jung, Chang Mo
    • Korean Association of Arts Management
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    • no.54
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    • pp.59-93
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    • 2020
  • The development of digital technology has made consumers more knowledgeable about products than ever before. In this regard, experts have defined consumers in the digital age as knowledge seekers and pointed out that they are proficient in acquiring and sharing product knowledge prior to purchase. For service goods such as musicals, product prior knowledge executes strong effect due to such characteristics as intangibility, inseparabilit y,and heterogeneity. Prior studies in the field of performing arts, including musicals, have revealed that the prior knowledge of the audience has a positive effect on the satisfaction of the audience and WOM(word-of-mouth) intention. However, studies in the marketing field argue that consumers' high prior knowledge may have a negative impact on customer satisfaction and product evaluation depending on conditions, as they are more likely to compare, review, and expect products more closely. Therefore, in this study, we tried to identify under what conditions the musical prior knowledge enhances audience satisfaction and WOM intention. According to the results of previous studies, a mediating effect model was established in which the musical prior knowledge enhances the WOM intention through the mediation of the audience satisfaction. Then, Transportation was introduced as a mediation variable and it was verified whether the level changed the audience satisfaction and WOM intention. The reason for the introduction of the transportation construct reflects the results of previous research that the story is important component of musical. The results showed that the musical prior knowledge has a significant effect on WOM intention through the mediation of audience satisfaction. The moderating effect of transport was also significant on the relationship between musical prior knowledge and audience satisfaction. Lastly, through moderated-mediation analysis, it was confirmed that transportation moderates the mediating effect that prior knowledge affects on the WOM intention through audience satisfaction. Based on the results, we demonstrated that a musical story is fairly important to satisfy audiences with high prior knowledge. This study could contribute to the related filed in that it introduced the transportation construct for the first time, thereby broadening the understanding of the musical audiences in the era of smart consumers.

Influence of the Green Leadership Toward Environmental Policies Support

  • KARDOYO, Kardoyo;FERIADY, Muhammad;FARLIANA, Nina;NURKHIN, Ahmad
    • The Journal of Asian Finance, Economics and Business
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    • v.7 no.11
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    • pp.459-467
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    • 2020
  • This paper aimed to study the role of green leadership toward environmental policies support in university. Furthermore, this study investigated the influence of green leadership toward environmental policies support and discussed the mediation effect of Green Self efficacy, Green Mindfulness, organization identity and environmental responsibility. The number of Population sample in this research was taken from 1,456 lecturers and staff of Universitas Negeri Semarang, Indonesia. Total sample in this research is 312 respondents. Structural Equation Models (SEM) was used in this research to develop the model of green leadership role toward environmental policies support of Lecturer and Staff in the University. This study found that green leadership had significant influences toward environmental policies support, environmental responsibility, green mindfulness and green self-efficacy but had insignificant influence toward organizational identity. Path analysis showed strong mediation effect of environmental responsibility and green mindfulness, but had a weak mediation from organizational identity and green self-efficacy. Finally, this study concluded that the role of green leadership in influencing environmental responsibility and green mindfulness was required to be enhanced in order to increase the support of environmental policies at the university. Further study needs to be carried out to determine the effect of green leadership on green performance and green behavior in organizations.

Influence of Verbal Violence Experienced by Nurses on Organizational Commitment: Focus on the Mediating Effects of Resilience (간호사가 경험한 언어폭력이 조직몰입에 미치는 영향: 회복탄력성의 매개효과 중심으로)

  • Yun, Mi Soon;Lee, Miyoung
    • Journal of Korean Clinical Nursing Research
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    • v.26 no.1
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    • pp.1-9
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    • 2020
  • Purpose: This study was conducted to provide fundamental data on increasing organizational commitment of clinical nurses by verifying the mediation effects of resilience in the correlation between the verbal violence experienced by nurses and their organizational commitment. Methods: Participants were 167 nurses working in 2 university hospitals and 3 general hospitals located in D city Nurse managers were excluded. Data were analyzed using t-test, ANOVA, Pearson's correlation coefficient, and multiple regression analysis based on the three-step mediation effect verification procedures proposed by Baron and Kenny. SPSS 24.0 program was used. The significance of mediation effect was verified by performing the Sobel test. Results: The resilience was confirmed to have a partial mediating effect in the relationship between verbal violence experience and organizational commitment (β=.25, p=.001), and verified by Sobel test (Z=-1.95, p=.026). Conclusion: The results verifiying that verbal violence experience, organizational commitment, and resilience are correlated with each other, and showing that the organizational culture needs to be improved and the hospital environment needs to be changed to decrease verbal violence experiences and increase resilience in order to enhance organizational commitment.

The Influence of Maternal Limit-Setting and Overprotective/Permissive Parenting on Preschoolers' Externalizing Behaviors: A Moderated Mediation Effect of Maternal Depression and Preschoolers' Effortful Control (어머니의 한계설정과 과보호/허용 양육이 유아의 외현화 행동에 미치는 영향: 어머니의 우울과 유아의 의도적 통제에 의한 조절된 매개효과)

  • Kim, Jaehee
    • Korean Journal of Childcare and Education
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    • v.16 no.3
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    • pp.99-117
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    • 2020
  • Objective: Studies have revealed that parenting is a crucial factor for children's effortful control and externalizing behaviors, however, less is known about the underlying mechanism that may be moderated by maternal depression. Therefore, the present study is aimed to testify the mediating effect of children's effortful control and moderating effect of maternal depression in the association between parenting(i.e. limit setting, overprotective/permissive parenting) and children's externalizing behaviors. Methods: Three hundred and one mothers with 4 to 6 years old children reported their parenting behaviors, depression, their children's effortful control and externalizing behaviors. Data were analyzed using SPSS and Process Macro. Results: Results showed that children's effortful control mediated the association between parenting and children's externalizing behaviors and maternal depression moderated the association between parenting behaviors and children's effortful control as well as between parenting behaviors and children's externalizing behaviors. The moderated mediation effects were stronger among mothers with lower levels of depression. Conclusion/Implications: These findings could contribute to a better understanding of how and when maternal limit setting and overprotective/permissive parenting impact children's externalizing behaviors. It is suggested that future efforts to provide the parenting intervention take a target specific approach (e.g. considering mother's depression symptom), on order to maximize the effectiveness of program to ultimately facilitate children's positive adjustment.

The effect of narcissism on sexual dating violence by gender: Focusing on the mediation effect of ambivalent sexism (성별에 따른 자기애가 데이트 성폭력에 미치는 영향: 양가적 성차별의식의 매개효과를 중심으로)

  • Kim, Naeun;Park, Jisun
    • Korean Journal of Forensic Psychology
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    • v.12 no.3
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    • pp.279-300
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    • 2021
  • The study explored the association between narcissism and sexual dating violence, and how ambivalent sexism affects the relation. Additionally, this study investigated if there exists gender difference in the relations between factors of narcissism and sexual dating violence, and the mediating effects of ambivalent sexism. Based on 200 participants(100 males and 100 females), the mediation effect of ambivalent sexism on the relation between narcissism and sexual dating violence was examined. For male participants, the mediation effect of hostile sexism on the relation between narcissism and sexual dating violence was significant, whereas for female participants the mediation effect of benevolent sexism on the relation between narcissism and sexual dating violence was significant. Different patterns were evident regarding the associations between factors of narcissism and sexual dating violence. For males, the more with exhibitionism and entitlement, the more with hostile sexism, and the more with sexual dating violence. For females, the more with exhibitionism, entitlement, and self-sufficiency, the more with benevolent sexism, and the more with sexual dating violence. The study revealed that the mediation effect of ambivalent sexism between narcissism and sexual dating violence differed by gender and by factors of narcissism. Finally, preventions measures for sexual dating violence were discussed.

Mediation Effect of a Positive Stress Coping Strategy in the Relationship between Clinical Practice Stress and Clinical Practice Satisfaction (임상실습 스트레스와 실습 만족도의 관계에 미치는 적극적 스트레스 대처의 매개효과)

  • Lee, Sun-Young;Jeon, Seon-Yeong;Kim, Yun-Young
    • The Korean Journal of Health Service Management
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    • v.10 no.2
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    • pp.193-204
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    • 2016
  • Objectives : The purpose of this study was to identify the mediation effect of a positive stress coping strategy between clinical practice stress and clinical practice satisfaction in nursing students. Methods : In this study, data was collected from 248 nursing students at K University in South Korea from October of 2015 to November of 2015. The collected data was analyzed using the SPSS 22.0 Statistics Program. Results : Clinical practice stress and a positive stress coping strategy were significant predictors of clinical practice satisfaction (${\beta}$=.442, p<.001). The explanatory power of the measure of clinical practice satisfaction was increased to 29.3% (p<.001) with solely clinical practice stress, and it reached 44.2% (p<.001) when a positive stress coping strategy was reflected. The results of this study confirmed that a positive stress coping strategy has a mediation effect on clinical practice stress and clinical practice satisfaction levels. Conclusions : It is necessary to develop a program to take advantage of positive stress coping skills so that nursing college students can smoothly overcome stress during their clinical training and thus improve their clinical practice experience.

The Influence of Internet Use on Interpersonal Interaction among Chinese Urban Residents: The Mediating Effect of Social Identification

  • Chen, Hong;Qin, Jing;Li, Jing;Zheng, Guangjia
    • Asian Journal for Public Opinion Research
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    • v.3 no.2
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    • pp.84-105
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    • 2016
  • The instability of social norms on the Internet causes the diversity of social identification. Meanwhile, the anonymity of online social identity and the chaos of the role-playing among the interacting participants cause an ambiguity of identity recognition, which intensifies anxiety about interpersonal interaction. Methods that promote face-to-face interpersonal interaction through the reconstruction of the identification to the social system and intergroup trust is worth further research. Based on a telephone survey of urban residents in thirty-six cities in China (N=1080), the study focuses on the influence of Internet use on interpersonal interaction of urban residents and the mediation effect of social identification. The results show that Internet use has a negative effect on the interpersonal interactions of urban residents, and social identification plays a mediating effect between Internet use and interpersonal interaction. Implications of the results are discussed.

Moderating Effect and Mediation Effect of Social Support in the Relationship between Art Therapist's Job Stress and Psychological Burnout

  • Song, Shin-Young;Moon, Kyung-Rye
    • Journal of the Korea Society of Computer and Information
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    • v.25 no.2
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    • pp.149-156
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    • 2020
  • In this paper, we propose the moderating effects and mediation effects of social support on the relationship between art therapists' job stress and psychological burnout. Based on the previous studies, this study set up four types of variables: 1) independent variable, 2) moderating variable, 3) mediation variable, and 4) dependent variable. Job stress was identified as an independent variable, social support was identified as both a moderating variable and mediation variable, and psychological burnout was identified as a dependent variable. To empirically conduct this study, a total of 200 questionnaires were distributed to art therapists. Consequently, a total of 150 survey responses were collected. The survey results are as follows. First, there were not differences in job stress, psychological burnout, and social support due to personal environmental factors. This included career, employment type and working hours. Second, the result showed a high-level of correlation among job stress, psychological burnout, and social support. Third, social support was found to have a moderating effect on the relationship between the art therapists' job stress and psychological burnout. Forth, social support was found to have a moderating effect on the relationship between the art therapists' job stress and psychological burnout.