• Title/Summary/Keyword: Text Classification Application

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A Study on the Development of Topic Map for Analysis of Customer Satisfaction in Tourism Industry (관광산업의 고객만족도 분석을 위한 토픽맵 개발에 관한 연구)

  • Kang, Min Shik
    • Journal of the Korea Convergence Society
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    • v.8 no.10
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    • pp.249-255
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    • 2017
  • The domestic tourism industry mostly relies on quantitative surveys for customer satisfaction. However, customer participation of the questionnaires is extremely low and the improvement of the dissatisfactory factors is not being performed promptly. In this paper, we propose a new topic map system and prove its empirical effectiveness to improve the accuracy of customer feedback information and the efficiency of the analysis process. The topic map system is a system for analyzing large amounts of customer feedback data in real time. It uses text mining and ontology techniques by integrating data collected over a certain period from real-time SNS and quantitative data obtained from existing survey systems. The effect after improving the analyzed factors of dissatisfaction is also a new and innovative evaluation system for monitoring customer satisfaction in real time. The classification based on this integrated data is a classification system that is specific to the product or the customer. According to this classification, it is possible to measure the effect of the recognition and improvement of the complaint factor in real time on the topic map system. This provides a sophisticated prioritization of the improvement factors and enables customer satisfaction quality control as a PDCA feedback system. In addition, the survey period and costs are greatly shortened, and responses can be more precise to the existing survey method. As a practical application, this system is applied to the largest H travel agency in Korea to prove the accuracy and efficiency of the proposed system.

An Investigation Into the Effects of AI-Based Chemistry I Class Using Classification Models (분류 모델을 활용한 AI 기반 화학 I 수업의 효과에 대한 연구)

  • Heesun Yang;Seonghyeok Ahn;Seung-Hyun Kim;Seong-Joo Kang
    • Journal of the Korean Chemical Society
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    • v.68 no.3
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    • pp.160-175
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    • 2024
  • The purpose of this study is to examine the effects of a Chemistry I class based on an artificial intelligence (AI) classification model. To achieve this, the research investigated the development and application of a class utilizing an AI classification model in Chemistry I classes conducted at D High School in Gyeongbuk during the first semester of 2023. After selecting the curriculum content and AI tools, and determining the curriculum-AI integration education model as well as AI hardware and software, we developed detailed activities for the program and applied them in actual classes. Following the implementation of the classes, it was confirmed that students' self-efficacy improved in three aspects: chemistry concept formation, AI value perception, and AI-based maker competency. Specifically, the chemistry classes based on text and image classification models had a positive impact on students' self-efficacy for chemistry concept formation, enhanced students' perception of AI value and interest, and contributed to improving students' AI and physical computing abilities. These results demonstrate the positive impact of the Chemistry I class based on an AI classification model on students, providing evidence of its utility in educational settings.

Subimage Detection of Window Image Using AdaBoost (AdaBoost를 이용한 윈도우 영상의 하위 영상 검출)

  • Gil, Jong In;Kim, Manbae
    • Journal of Broadcast Engineering
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    • v.19 no.5
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    • pp.578-589
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    • 2014
  • Window image is displayed through a monitor screen when we execute the application programs on the computer. This includes webpage, video player and a number of applications. The webpage delivers a variety of information by various types in comparison with other application. Unlike a natural image captured from a camera, the window image like a webpage includes diverse components such as text, logo, icon, subimage and so on. Each component delivers various types of information to users. However, the components with different characteristic need to be divided locally, because text and image are served by various type. In this paper, we divide window images into many sub blocks, and classify each divided region into background, text and subimage. The detected subimages can be applied into 2D-to-3D conversion, image retrieval, image browsing and so forth. There are many subimage classification methods. In this paper, we utilize AdaBoost for verifying that the machine learning-based algorithm can be efficient for subimage detection. In the experiment, we showed that the subimage detection ratio is 93.4 % and false alarm is 13 %.

Analysis of the Status of Natural Language Processing Technology Based on Deep Learning (딥러닝 중심의 자연어 처리 기술 현황 분석)

  • Park, Sang-Un
    • The Journal of Bigdata
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    • v.6 no.1
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    • pp.63-81
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    • 2021
  • The performance of natural language processing is rapidly improving due to the recent development and application of machine learning and deep learning technologies, and as a result, the field of application is expanding. In particular, as the demand for analysis on unstructured text data increases, interest in NLP(Natural Language Processing) is also increasing. However, due to the complexity and difficulty of the natural language preprocessing process and machine learning and deep learning theories, there are still high barriers to the use of natural language processing. In this paper, for an overall understanding of NLP, by examining the main fields of NLP that are currently being actively researched and the current state of major technologies centered on machine learning and deep learning, We want to provide a foundation to understand and utilize NLP more easily. Therefore, we investigated the change of NLP in AI(artificial intelligence) through the changes of the taxonomy of AI technology. The main areas of NLP which consists of language model, text classification, text generation, document summarization, question answering and machine translation were explained with state of the art deep learning models. In addition, major deep learning models utilized in NLP were explained, and data sets and evaluation measures for performance evaluation were summarized. We hope researchers who want to utilize NLP for various purposes in their field be able to understand the overall technical status and the main technologies of NLP through this paper.

Semantic analysis via application of deep learning using Naver movie review data (네이버 영화 리뷰 데이터를 이용한 의미 분석(semantic analysis))

  • Kim, Sojin;Song, Jongwoo
    • The Korean Journal of Applied Statistics
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    • v.35 no.1
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    • pp.19-33
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    • 2022
  • With the explosive growth of social media, its abundant text-based data generated by web users has become an important source for data analysis. For example, we often witness online movie reviews from the 'Naver Movie' affecting the general public to decide whether they should watch the movie or not. This study has conducted analysis on the Naver Movie's text-based review data to predict the actual ratings. After examining the distribution of movie ratings, we performed semantics analysis using Korean Natural Language Processing. This research sought to find the best review rating prediction model by comparing machine learning and deep learning models. We also compared various regression and classification models in 2-class and multi-class cases. Lastly we explained the causes of review misclassification related to movie review data characteristics.

Analysis of Potential Construction Risk Types in Formal Documents Using Text Mining (텍스트 마이닝을 통한 건설공사 공문 잠재적 리스크 유형 분석)

  • Eom, Sae Ho;Cha, Gichun;Park, Sun Kyu;Park, Seunghee;Park, Jongho
    • KSCE Journal of Civil and Environmental Engineering Research
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    • v.43 no.1
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    • pp.91-98
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    • 2023
  • Since risks occurring in construction projects can have a significant impact on schedules and costs, there have been many studies on this topic. However, risk analysis is often limited to only certain construction situations,and experience-dependent decision-making is therefore mainly performed. Data-based analyses have only been partially applied to safety and contract documents. Therefore, in this study, cluster analysis and a Word2Vec algorithm were applied to formal documents that contain important elements for contractors or clients. An initial classification of document content into six types was performed through cluster analysis, and 157 occurrence types were subdivided through application of the Word2Vec algorithm. The derived terms were re-classified into five categories and reviewed as to whether the terms could develop into potential construction risk factors. Identifying potential construction risk factors will be helpful as basic data for process management in the construction industry.

Exploring Potential Application Industry for Fintech Technology by Expanding its Terminology: Network Analysis and Topic Modelling Approach (용어 확장을 통한 핀테크 기술 적용가능 산업의 탐색 :네트워크 분석 및 토픽 모델링 접근)

  • Park, Mingyu;Jeon, Byeongmin;Kim, Jongwoo;Geum, Youngjung
    • The Journal of Society for e-Business Studies
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    • v.26 no.1
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    • pp.1-28
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    • 2021
  • FinTech has been discussed as an important business area towards technology-driven financial innovation. The term fintech is a combination of finance and technology, which means ICT technology currently associated with all finance areas. The popularity of the fintech industry has significantly increased over time, with full investment and support for numerous startups. Therefore, both academia and practice tried to analyze the trend of the fintech area. Despite the fact, however, previous research has limitations in terms of collecting relevant databases for fintech and identifying proper application areas. In response, this study proposed a new method for analyzing the trend of Fintech fields by expanding Fintech's terminology and using network analysis and topic modeling. A new Fintech terminology list was created and a total of 18,341 patents were collected from USPTO for 10 years. The co-classification analysis and network analysis was conducted to identify the technological trends of patent classification. In addition, topic modeling was conducted to identify the trends of fintech in order to analyze the contents of fintech. This study is expected to help both managers and investors who want to be involved in technology-driven financial services seize new FinTech technology opportunities.

AI Advisor for Response of Disaster Safety in Risk Society (위험사회 재난 안전 분야 대응을 위한 AI 조력자)

  • Lee, Yong-Hak;Kang, Yunhee;Lee, Min-Ho;Park, Seong-Ho;Kang, Myung-Ju
    • Journal of Platform Technology
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    • v.8 no.3
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    • pp.22-29
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    • 2020
  • The 4th industrial revolution is progressing by country as a mega trend that leads various technological convergence directions in the social and economic fields from the initial simple manufacturing innovation. The epidemic of infectious diseases such as COVID-19 is shifting digital-centered non-face-to-face business from economic operation, and the use of AI and big data technology for personalized services is essential to spread online. In this paper, we analyze cases focusing on the application of artificial intelligence technology, which is a key technology for the effective implementation of the digital new deal promoted by the government, as well as the major technological characteristics of the 4th industrial revolution and describe the use cases in the field of disaster response. As a disaster response use case, AI assistants suggest appropriate countermeasures according to the status of the reporter in an emergency call. To this end, AI assistants provide speech recognition data-based analysis and disaster classification of converted text for adaptive response.

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Classification of fun elements in metaverse content (메타버스 콘텐츠의 재미 요소 분류)

  • Lee, Jun-Suk;Rhee, Dea-Woong
    • Journal of the Korea Institute of Information and Communication Engineering
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    • v.26 no.8
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    • pp.1148-1157
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    • 2022
  • In 2019, COVID-19 changed many people's lives. Among them, metaverse supports non-face-to-face services through various methods, replacing daily tasks. This phenomenon was created and formed like a culture due to the prolonged COVID-19. In this paper, the fun elements used in the existing game were organized to find out the fun factors of the metaverse, and the items and contents were reclassified according to the metaverse with five experts. Classification was classified using reproducibility, sensory fun [graphic, auditory, text, manipulation, empathy, play, perspective], challenging fun [absorbedness, challenging, discovery, thrill, reward, problem-solving], imaginative fun [new story, love, freedom, agency, expectation, change], social fun[rules, competition, social behavior, status, cooperation, participation, exchange, belonging, currency transaction], interactive fun[decision making, communication sharing, hardware, empathy, nurturing, autonomy], realistic fun[sense of unity in reality, easy of learning, adaptation, intellectual problems solving, pattern recognition, sense of reality, community], and creative fun[application, creation, customizing, virtual world].

A Study of Curriculum on Vocational High School under Analysis e-Business Demand Education (e-Business Demand Education 분석에 따른 전문계고 Curriculum 연구)

  • An, Jae-Min;Park, Dea-Woo
    • Journal of the Korea Society of Computer and Information
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    • v.14 no.8
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    • pp.73-80
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    • 2009
  • It is difficult that expertise human supply and demand for industry requires by imbalance of industry necessity human and profession organs of education's Skill Mismatch. Industry can prove productivity though reeducate school graduation person in spot and master correct technology in industry special quality. This paper is research that accommodate Demand Education that industry requires and make out full text caution Curriculum Specializing Vocational High School in e-Business field. Analysis e-Business industrial classification and occupational classification. Analysis knowledge and technological level that require in industry about e-Business education and investigate and analyze the demand. Base industry, Support industry, Apply e-Business Curriculum that is examined by practical use industry to learning, Do to estimate satisfaction about Demand Education Curriculum of industry and confirm Success special quality with research and investigation and application wave. Suggested for e-Business Curriculum's basis model in this paper and school subject Curriculum. Wish to contribute in nation development through productivity elevation through e-Business education of industry request.