• Journal of Information Technology Services
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• v.11 no.1
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• pp.155-171
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• 2012

With the continuous and outstanding development of information technology(IT), human being is coming to the new computing era which is called cloud computing. This era brings lots of huge benefits also at the same time release the resources of IT infrastructure and data boom for man. In the future no longer, most of IT service providers, enterprises, organizations and systems will adopt this new computing model. There are three main deployment models in cloud computing including public cloud, private cloud and hybrid cloud; each one also has its own cons and pros. While implementing any kind of cloud services, customers have to choose one of three above deployment models. Thus, our paper aims to represent a practical framework to help the adopter select which one will be the best suitable deployment model for their requirements by evaluating each model comprehensively. The framework is built by applying the analytic hierarchy process(AHP), namely benefit-cost-opportunity-risk(BCOR) model as a powerful and effective tool to serve the problem. The gained results hope not only to provide useful information for the readers but also to contribute valuable knowledge to this new area. In addition, it might support the practitioners' effective decision making process in case they meet the same issue and have a positive influence on the increase of right decision for the organization.

• Knowledge Management Research
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• v.20 no.3
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• pp.17-38
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• 2019

Rrecently, companies have made great efforts to satisfy various needs and heightened expectations of customers, and the importance of customer center as customer contact department for customer relationship management is increasing. In the knowledge ecosystem, corporate customer centers are emerging as a new alternative to acquiring corporate competitiveness by increasing sales and increasing market share by improving marketing support activities and customer relationship management at customer contact points. As a result, the interest in the customer center has increased rapidly because it provides the opportunity to contact with the customer. In addition, in the era of the fourth industrial revolution, the customer center, which is a collection of information and communication technologies, has a big databased voice recognition technology to elaborate customer service, thereby enhancing customer satisfaction and contributing to marketing through continuous interaction with customers. Of course, we have the opportunity to transform into the frontline business intelligence front for customer knowledge. This study is a comparative case study on how the customer center of K Life Insurance that takes the lead in the customer center industry has successfully renewed and established their key information systems to improve customer services and reinforce marketing support competencies. Based on the above, this study will present factors affecting successful implementation and settlement of the customer service information systems of customer centers by independently analyzing two individual cases.

• Proceedings of the Technology Innovation Conference
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• 2004.02a
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• pp.288-315
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• 2004

This paper has examined the leapfrogging thesis with the case of catch-up in digital TV by the Korean firms. Despite the disadvantages implied by the technological regime of digital TV and the risks facing early entrants in trajectory choice and initial market formation, the Korean firms had achieved a 'path-creating catch-up' in the sense they chose a different path from the Japanese forerunning firms. As they have been closely watching the technological trends and the standard setting process, there was less risk of choosing the right or wrong technological trajectory. Also, despite the lack of sufficient capability and core knowledge base, the Korean firms had some complementary asset, such as the experience of producing analogue TV, and were able to develop the prototype digital TV and the ASIC chips, given the accesses to the foreign knowledge via overseas R&D posts and acquisition of a foreign company. To secure the initial market size, the Korean targeted the US market from the beginning, and their sources for competitive advantages were the speedy setting up the production system for mass production of products at the initial stage. The initial failure of the Japanese firms and the success of the Korean firms do suggest that the period of paradigm shift, like this toward digital technology, can serve as a window of opportunity for late-comers while penalizing the forerunner.

• Journal of Information Science Theory and Practice
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• v.1 no.3
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• pp.60-73
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• 2013

The Database Industry Promotion Act was proposed at the National Assembly plenary session on July 26, 2012 and since then it has been in the process of enactment in consultation with all the governmental departments concerned. The recent trend of economic globalization and smart device innovation suggests a new opportunity and challenges for all industries. The database industry is also facing a new phase in an era of smart innovation. Korea is in a moment of opportunity to take an innovative approach to promoting the database industry. Korea should set up a national policy to promote the database industry for citizens, government, and research institutions, as well as enterprises. Above all, the Database Industry Promotion Act could play a great role in promoting the social infrastructure to enhance the capacity of small and medium-sized enterprises. This article discusses the background of the development of the Database Industry Promotion Act and its legislative processes in order to clarify its legal characteristics, including the meaning of the act. In addition, this article explains individual items related to the overall structure of the Database Industry Promotion Act. Finally, this article reviews the economic effects of the database industry for now and the future.

• Asia-Pacific Journal of Business Venturing and Entrepreneurship
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• v.8 no.1
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• pp.19-28
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• 2013

This study emphasize the importance of founder having knowledge on detecting entrepreneurship opportunities and analyzed how the founder detects such opportunity using what process. I used people who have found and established a company on own as a survey sample. The result is like the following. First, it's found that most founders had business motivation before the establishment and used skills and knowhow from related area of business for their business establishment that led to the comparably safe business. Second, founders were highly motivated in advance of business establishment and it is found that their chance of establishment was not from the coincidence. Third, it is also found that people had pre-education on business establishment was very on purpose and those who had not had any education had a high chance of coincidence in the establishment. Fourth, it is found that higher the desire for the business achievement, more likely that the founder's business establishment was a plan. Fifth, it is found that higher the awareness of business opportunity and vision, more likely that the founder's business establishment was on plan.

• Proceedings of the IEEK Conference
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• 2000.11a
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• pp.5-8
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• 2000

The voice over IP(VoIP) technology is currently recognized as the base technology for the next generation telecommunication services. So the VoIP market has been extremely expanding with the opportunity for cheap phone calls. This paper describes the packet voice testing issues and scenarios for the VoIP services. These issues and scenarios are deduced from the testing results through KT VoIP testbed composed of commercial systems.

• International Journal of Advanced Culture Technology
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• v.8 no.4
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• pp.235-241
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• 2020

Artificial intelligence and machine learning are used in many parts of our daily lives, but the basic processes and concepts are barely exposed to most people. Understanding these basic concepts is becoming increasingly important as kids don't have the opportunity to explore AI processes and improve their understanding of basic machine learning concepts and their essential components. Machine learning educational tools can help children easily understand artificial intelligence and machine learning. In this paper, we examine machine learning education tools and compare their features.

• International Journal of Advanced Culture Technology
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• v.10 no.3
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• pp.360-370
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• 2022

Demand for machine learning systems continues to grow, and cloud machine learning platforms are widely used to meet this demand. Recently, the performance improvement of the application processor of smartphones has become an opportunity for the machine learning platform to move from the cloud to On-Device AI, and mobile applications equipped with machine learning functions are required. In this paper, machine learning tools for mobile applications are investigated and compared the characteristics of these tools.

• Journal of Korea Technology Innovation Society
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• v.14 no.spc
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• pp.1096-1127
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• 2011

This research focus on estimating the economic effects of TOD system development from the perspective of new market creation, R&D planning cost reduction and increase of R&D projects' commercialization success rates. The research is conducted through simulation and scenario analysis with assumptions about economic effect parameters. Scenario analysis shows that scenario 1 (the application ratio of the new TOD system to total Korean R&D programs' planning is 1.4%) results in total economic effects, 921.3 billion won in 2011 price with B/C ratio 6.15, that scenario 2 (the application ratio is 1.9%) results in total economic effects, 1,250.3 billion won in 2011 price with B/C ratio 8.34, and that scenario 3 (the application ratio is 0.9%) results in total economic effects, 592.2 billion won in 2011 price with B/C ratio 3.95. The research contributed to the prior evaluation of economic validity of "R&D on Technology Opportunity Development (TOD) system" and to cultivating the new methodology of economic benefit estimation in the area of R&D on system development.

• KIPS Transactions on Computer and Communication Systems
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• v.1 no.2
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• pp.61-70
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• 2012

In this study we evaluate usefulness of InSciTe Advanced, technology opportunity service offering trends information related technologies by analyzing automatically large amount of data. Before developing the service, InSciTe Advanced, we design 5 main services - Trends and Predictions, Technology Levels, Relationship Paths, Roadmaps, Competitors and Collaborators - through the interviews with expert in planning R&D strategy. And we evaluate usefulness of each service in InSciTe Advanced to examine how the information analyzed by InSciTe Advanced are useful to user from two points of view, Satisfaction of Information and Completeness of Information. Users set a high value on 5 main services in all tis aspects, but give relative low grades to completeness of Information. We will learn lessons from this study, increase kinds and amount of data, and strengthen the process about accuracy and reliability of analyzed information from the service.