• 디지털융복합연구
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• 제14권10호
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• pp.183-193
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• 2016

최근 팀 프로젝트에서 모바일 커뮤니케이션 서비스(MCS: mobile communication services)를 활용한 협업이 활발히 진행되고 있다. 본 연구에서는 MCS를 활용한 협업이 팀 프로젝트 성과에 미치는 영향을 살펴보았다. 조직 측면에서 팀 몰입과 팀 신뢰가 팀 프로젝트 성과 형성에 핵심적인 역할을 담당할 것으로 예상하였으며, MCS 유용성의 영향에 대해서도 살펴보았다. MCS 유용성을 형성하는 주요 특성으로 유비쿼티, 복합적 사용, 사용 용이성을 고려하였다. 팀 프로젝트 수행 시 IT 서비스를 자주 활용하는 116명의 대학생들을 대상으로 연구 모형을 검증하였으며, PLS를 활용하였다. 연구 모형 분석 결과, 팀 신뢰는 팀 몰입과 팀 프로젝트 성과에 긍정적으로 유의한 영향을 미쳤다. 하지만, MCS 유용성은 팀 몰입에 유의한 영향을 미치지 않았고, 팀 프로젝트 성과에만 유의한 영향을 미쳤다. MCS 특성 가운데 사용 용이성만 MCS 유용성 형성에 도움을 주는 것으로 밝혀졌으며, 유비퀴티와 복합 사용성은 MCS 유용성에 유의한 영향을 미치지 않았다.

• 품질경영학회지
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• 제35권1호
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• pp.81-96
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• 2007

In this study, we conduct an empirical study to investigate the impact of the interdependence and trust between supplier and buyer on both their collaboration and supplier performance in automobile industry supply chain. The result shows that there is a positive relationship between the supplier's dependence and trust on the buyer and their collaboration. Moreover, it shows that supplier's dependence and trust on the buyer affects supplier performance through collaboration as a mediating effect. Therefore it is very important to notice that supplier and buyer in automobile industry should try to have a good collaborative relationship together in order to improve supplier performance.

• 한국유통학회지:유통연구
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• 제16권3호
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• pp.77-104
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• 2011

본 연구는 판매원 신뢰의 차원을 신용과 호의로 구분하여 이들이 기업충성도에 미치는 영향이 업종과 개인주의에 따라 달라짐을 실증하였다. 제품 구매에 있어 판매원의 역할이 상대적으로 중요한 역할을 하는 대표적 업종인 자동차와 보험 산업에서 구매(가입)경험이 있는 중국 소비자 1,060명을 분석 대상으로 하였다. 분석 결과, 판매원 신용과 호의 모두 기업 충성도에 유의한 영향을 미치는 것으로 확인되었다. 또한 판매원 신용은 보험 업종에서 기업 충성도에 더 큰 영향을 미치는 것으로 나타났으며, 반대로 호의는 자동차 업종에서 기업 충성도에 더 큰 영향을 미치는 것으로 확인되었다. 한편, 개인주의의 조절효과 분석 결과 개인주의적 성향이 낮은 소비자일수록 판매원 호의가 기업 충성도에 더 큰 영향을 미치는 것으로 확인되었다. 끝으로, 이러한 결과의 시사점에 대해 논의하였고, 연구의 한계점과 더불어 향후 연구방향을 제시하였다.

• Asia pacific journal of information systems
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• 제27권2호
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• pp.77-98
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• 2017

The development of mobile social networking service (SNS) triggers the growth of social commerce industry. Customers rely considerably on electronic word of mouth (eWOM) to make purchasing decisions. Thus, SNS is an important commercial platform that offers attractive opportunities and challenges to firms. This study sheds light on the role of SNS as a social commerce platform by focusing on WeChat, the most popular SNS in China. This study identifies three different types of trust based on SNS that customers perceive in the context of social commerce. These types of trust are contents trust, source trust, and platform trust. This study suggests the antecedents and consequences of each trust. Our results prove that eWOM intention relies on contents trust and source trust, whereas purchase intention depends on contents trust, source trust, and platform trust. This study also finds that contents trust is positively influenced by source trust and platform trust. Finally, the result verifies the key antecedents of each trust, namely, vividness and timeliness for contents trust, competence, benevolence, and integrity for source trust, and instrumental need and social need for platform trust. The discussion and implications on the findings are provided.

• Journal of Information Technology Applications and Management
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• 제14권2호
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• pp.169-187
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• 2007

Most private and public organizations use, for their works, information systems that change their organizational structures. Nowadays, many organizations have team-based structures where typically a cross functional team is in charge of a business process. The effective communication among the members of a team is an important factor of team performance in that communication facilitates trust building, knowledge exchange, change acceptance, and safety improvement. This paper reviews methods for analyzing communication among team members from three aspects such as the content, the amount, and the structure of communication.

• 한국컴퓨터정보학회논문지
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• 제27권7호
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• pp.153-164
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• 2022

본 연구에서는 국가대표 시범단원이 지각한 심리적계약이 직무만족, 조직신뢰 및 이직의도의 관계를 규명하고자 하였다. 이를 위해 228명의 국가대표 시범단원을 유의표집하여 설문지를 분석하였다. 수집된 자료는 빈도분석, 타당도 및 신뢰도분석, 요인분석, 상관관계분석과 다중회귀분석이 사용되었다. 이상과 같은 과정으로 다음과 같은 결론이 도출되었다. 첫째, 심리적계약의 하위요인인 거래적계약, 관계적계약은 직무만족의 하위요인인 승진, 보수, 동료, 직무자체에 정적인 영향을 미치는 것으로 나타났으며, 심리적계약의 하위요인인 관계적계약은 직무만족의 하위요인인 상사에 영향을 미치지 않는 것으로 나타났다. 둘째, 심리적계약의 하위요인인 거래적계약, 관계적계약은 조직신뢰에 정적인 영향을 미치는 것으로 나타났다. 셋째. 심리적계약의 하위요인인 관계적계약은 이직의도에 부적인 영향을, 거래적계약은 이직의도에 영향을 미치지 않는 것으로 나타났다. 넷째, 직무만족의 하위요인인 승진, 보수, 동료, 직무자체, 상사 모두 조직신뢰에 정적인 영향을 미치는 것으로 나타났다. 다섯째, 직무만족의 하위요인인 보수, 동료는 이직의도에 부적인 영향을, 직무만족의 하위요인인, 직무자체, 승진, 상사는 이직의도에 영향을 미치지 않는 것으로 나타났다.

• 한국IT서비스학회지
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• 제12권3호
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• pp.253-271
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• 2013

Innovation becomes norm rather than exception in today's business, and accordingly firms are working on how to make their employees to work smarter using information systems and technologies. Smart work demands virtual collaboration and cooperation among team members in different places and different time. Sharing of knowledge among team members in these innovative activities are critical in every sense for the successful performance. This study explores the antecedents of knowledge sharing among team members in team-based innovation activities. Five factors (pleasure of knowledge sharing, self-efficacy, management support, rewards, and system usage) are identified through extant review of literature and an instrument is adopted and validated from previous studies. The instrument is adminitered against 138 individuals in and across 54 teams in a telecommunication firm. Except self efficacy, all the paths in the proposed research model is confirmed with different levels of relational coefficients towards the levels of knowledge sharing and innovation activities in teams. Surprisingly, findings indicate that intrinsic pleasure of sharing is most critical than management support, organizational rewards or system usage. This study fills the research gap in team management. Findings provide important implications for managing teams in coming virtual and smart environment.

• 한국병원경영학회지
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• 제16권4호
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• pp.111-130
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• 2011

The purpose of this study is to find moderating effects of re-use intention by trust factors between patients satisfaction and hospital images. Survey a general hospital in Seoul was performed, and a total of 202 questionnaires has been analyzed. Result of multiple regression analysis are verified moderating effects by trust factors with hospital image and re-use intention(F=8.223**). And patient satisfaction and re-use intention are verified moderating effects by trust factors(F=4.255*). In addition, classify them into high trust group and low trust group by median split method, even if there are felt the equal level of satisfaction or image that high trust group will be re-visit the hospital better than low trust group. As a result, trust factors must consider different level from satisfaction or image, it is necessary that hospitals will be prepare to improve the trust.

• Safety and Health at Work
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• 제1권1호
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• pp.87-97
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• 2010

Objectives: This study was conducted to investigate the effect of trust on work stress. Trust can be classified into three dimensions; social trust, institutional trust, and trust in others. The relationship between work stress and trust is regarded as having three components. First, trust has an influence on work stressors as an antecedent variable; secondly, trust modifies the effect of the various stressors, and finally, trust is one of the stressors. Methods: Data for this study was collected by interviews and self-administered structured questionnaires from 376 Korean and 77 Japanese workers in small businesses. Subjects were selected by two stage stratified random sampling from the working population of manufacturing industries. Results: Three different positions of trust are significantly related with the stress causation web. Social trust, institutional trust and trust in others significantly influence different work stressors in both Korean and Japanese workers. Three different kinds of trust influence work stressors among Korean workers, but institutional trust has no impact on work stressors among Japanese workers. As a moderating variable for perceived stress, distrust in an employer is statistically significant in both groups. However, stress symptom prevalence among Korean workers is modified by caution, trust in career development, and distrust in co-workers, but that of Japanese workers is modified only by distrust in employer. Job satisfaction of Korean workers is affected by general trust, utility of relation, institutional trust and trust in employer, but among Japanese workers, caution, reputation and trust in employer have influence on job satisfaction. Conclusion: The effect of trust on work stress, perceived stress, stress reaction and job satisfaction are different among Korean workers and Japanese workers. Three dimensions of trust have three different positions as antecedent, moderating and mediating factors in stress causation.

• 농촌지도와개발
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• 제3권1호
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• pp.1-16
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• 1996

The purpose of this study was to interpret the transformation of Cooperative Groups for Agricultural Production(CGAP) with the change of the Agricultural Productive Force. The specific objectives were; 1) To investigate the change of agricultural labour-power, 2) To investigate the change of agricultural mechanization and arable land, 3) To interpret the transformation and content of CLAP. The population of farmhouseholds has decreased continuously since the late 1960s. Especially, with the move-outs of youth ages of twenties to forties, the condition of agricultural labour-power has been more serious. The processing of agricultural mechanization was a small scale step in the 1970s, but after the 1980s there was a spread of middle-large machines. However the usage rate of agricultural machines was constrained by the bad conditions of arable land. From the 1970s to now, the CGAP have bean processed by many kinds of patterns. In the 1970s, the lack of labour-power caused the creation of the Co-Working Team. After the late of 1970s, the wage of agricultural employees was raised, because the working population of agriculture was cut down. Also, the induction of agricultural machine was promoted. As a result, in the 1980s, the Machine-Using Team occurred due to these conditions of agricultural productive force. In the late of 1980s, the population decreased more rapidly, and the use of large machines were spread. Than farmhouseholds laking labour-power gave a trust to other farmhouseholds and Teams which had machines. In 1990, Given-Trust Cooperations were enacted by law, and in order to overcome the lack of labour-power, and solve the problem of the successors of agriculture, Cooperative Organizations were also enacted by law. Finally, in Korea from the 1970s to now, as the agricultural productive force has barn changed, the Co-Working Team was transformed into the Machine-Using Team, and the Machine-Using Team was transformed into the Given-Trust Cooperation, and the Cooperative Organization.