• The Journal of Asian Finance, Economics and Business
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• 제8권3호
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• pp.585-593
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• 2021

The service industry has become the driving force of economic development in recent years. With the current fierce competitive situation, competing businesses have continually provided a superior quality of service, and an excellent perceived brand image to gain customer satisfaction and customer loyalty. This study's current purpose is to empirical research the linking between service quality, brand image, customer satisfaction, and customer loyalty. We collect research data from 299 consumers who bought goods at supermarkets in Ho Chi Minh City, Vietnam, using a convenient sampling technique. We proposed the conceptual model from prior studies and considered it in Vietnam's context. PLS-SEM was conducted to test the relationships in the conceptual model. We have estimated the scale's reliability by Cronbach's alpha values and composite reliability values. Moreover, we have evaluated discriminant validity by the Fornell-Larcker standard. The findings showed that service quality positively affects the brand image, customer satisfaction, and customer loyalty. Likewise, the results also confirmed brand image had a positive impact on customer satisfaction and customer loyalty. Moreover, the outcomes also disclosed that customer satisfaction had a positive relationship with customer loyalty. The research suggested implications for managers, limitations, and directions for future research from the above findings.

• The Journal of Asian Finance, Economics and Business
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• 제9권9호
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• pp.75-91
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• 2022

This study assesses the Internet banking adoption tendency by existing bank customers of Bangladesh. Currently, almost all the leading banks in the country have implemented Internet banking platforms. However, the active user count remains relatively low and there hasn't been any conclusive research on the drivers and inhibitors of Internet banking. This study evaluates the reasons and quantitatively establishes the factors leading to the adoption and usage continuance of internet banking by existing bank customers. Responses from 460 bank account holders were collected via online questionnaires using a purposive sampling approach, and a core conceptual framework based on Technology Acceptance Model (TAM) and Technology Readiness Index (TRI) was used. The study concluded that internet banking adoption is significantly impacted by the ease of use, customer service, and technology familiarity. Similarly, customer satisfaction is affected by the perceived value and the perceived risk. Through regression analysis, it was found that usage continuance is 89% explained by adoption and customer satisfaction. Multi-group moderation showed significant impact by groups divided based on usage frequency, income level, and age. Perceived risk weakened the impact of perceived value and technology familiarity on usage adoption. Additionally, perceived risk reduced the impact of consumer satisfaction and usage continuance.

• Journal of Microbiology
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• 제38권3호
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• pp.187-191
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• 2000

A validation study was conducted to determine the efficacy of solvent/Detergent (S/D) inactivation and Q-Sepharose column chromatographic removal of the human immunodeficiency virus (HIV) during the manufacturing of a high purity antihemopilic factor VIII (GreenMono) from human plasma. S/D treatment using the organic solvent, tri (n-butyl) phosphate, and the detergent, Trition X-100, was a robust and effective step in eliminating HIV-1. The HIV-1 titer was reduced from an initial titer of 8.3 log10 TCID50 to undetectable levels within one minute of S/D treatment, HIV-1 was effectively partitioned form factor VIII during Q-Sepharose column chromatography with the log reduction factor of 4.1 . These results strongly assure the safety of GreenMono From HIV.

• 유통과학연구
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• 제20권9호
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• pp.1-10
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• 2022

Purpose: Public sector is usually not an attractive career choice for the youths, due to the uncompetitive income and the working environment. Therefore, understanding the motivations of the Generation Z, the currently early-career employees, to work in the public sector is important. This research aims to address a gap in the literature on the linkage between Personality Traits of Generation Z and Public Service Motivation (PSM). Research Design, Data, and Methodology: Using the sample of Vietnamese generation Z, it shows how individual personality, as defined by the Big Five, affects PSM. A quantitative survey of 355 university students, who are members of this generation and are preparing to join the labor market, was undertaken. We used SEM to examine the results. Results: Our findings show that Agreeableness, Neuroticism, and Conscientiousness are significant antecedents of PSM. Agreeableness, which leads to three PSM dimensions, namely Compassion, Self-Sacrifice, and Commitment to Public Values, is the best predictor of this motivation. Meanwhile, Neuroticism and Conscientiousness only affect the dimension of Compassion. Conclusion: This study adds to the limited current knowledge on the personality-PSM relationship among generation Z. The distribution of affective (Compassion, Self-Sacrifice) and norm-based (Commitment to Public Values) motives provide insight for both career counselors and recruiters in public service delivery.

• 한국조리학회지
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• 제20권3호
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• pp.37-49
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• 2014

본 연구에서는 방울토마토 라이코펜 품종의 식품학적 유용성을 알아보기 위해 유리아미노산, 아미노산 대사물질 및 폴리페놀 화합물의 조성을 분석하였다. 방울토마토 라이코펜 품종은 L-Cys과 L-Try을 제외한 18종의 유리아미노산을 함유하고 있었다. 방울토마토 라이코펜 품종의 유리아미노산 중 L-Glu이 건조 중량 100 g 당 2,499.02 mg이 함유되어 전체 아미노산 중 55.5%를 차지하고 있어 유리아미노산 중 가장 많은 함유량을 보였다. 그리고 L-Gln이 전체 아미노산 중 15.9%, L-Asp가 9.9% 함유되어 있어 L-Glu, L-Gln 및 L-Asp가 전체 아미노산 함량의 81% 이상을 차지하는 주요 구성 아미노산임을 알 수 있었다. 또한, 트립토판을 제외한 히스티딘, 이소류신, 류신, 라이신, 메티오닌, 페닐알라닌, 트레오닌 및 발린 등 필수아미노산이 고루 함유되어 있어 영양적인 측면에서 좋은 식품소재로 판단된다. 라이코펜 품종은 ${\gamma}$-aminobutyric acid(GABA), carnitine(L-Car), o-phosphoethanolamine(o-Pea), hydroxylysine(Hyl) phosphoserine(p-Ser), N-methyl-histidine(Me-His), ethanolamine($EtNH_2$) 등 아미노산 대사물질을 함유하고 있었으며 이 중 GABA가 건조 중량 100 g 당 305.99 mg으로 유리아미노산 대사물질 중 가장 많이 함유되어 있었다. LC/MS/MS 분석을 통해 라이코펜 품종으로부터 caffeic acid-hexose isomer I (CH I), caffeic acid-hexose isomer II (CHII), 3-caffeoylquinic acid(3-CQA), 5-caffeoylquinic acid(5-CQA), caffeoylquinic acid isomer(CQAI), quercetin-hexose-deoxyhexose-pentose(QTS), quercetin-3-rutinoside(Q-3-R), di-caffeoylquinic acid(di-CQA), tri-caffeoylquinic acid(tri-CQA), naringenin chalcone(NGC) 등 10종의 폴리페놀 화합물을 확인하였다. 특히, 항알러지효과, 2형 당뇨 억제 및 비만억제효과를 보이는 NGC이 건조 중량 100 g 당 67.6 mg으로 가장 많이 함유되어 있었고 Q-3-R이 50.9 mg으로 다량 함유되어 있었다. 결과적으로 방울토마토 라이코펜 품종은 18종의 유리아미노산과 트립토판을 제외한 8종의 필수아미노산이 고루 함유되어 있고 GABA, NGC, Q-3-R 등 생리활성 물질이 다량 함유되어 있어 영양이나 건강 측면에서 매우 유용한 식품 소재라 할 수 있다.

• ETRI Journal
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• 제30권5호
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• pp.735-737
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• 2008

We propose a novel spatial multi-band-stop filter using modified multiple loop array elements to block electromagnetic waves or signals of mobile phones in public facilities. It operates at the following frequency bands: Korean cellular (824 MHz to 894 MHz), Personal Communication Service (PCS) (1.75 GHz to 1.87 GHz), and IMT-2000 (1.92 GHz to 2.17 GHz). Two frequency selective surfaces with modified multiple-loop elements are printed on the top and bottom of a pair-glass pane, which is a pair of glass panes with an air gap between them. A modified multiple-loop element with a meander line is used to make the size of the filter compact. The simulated and measured results show good agreement, which confirms the usefulness of the proposed tri-band spatial filter.

• The Korean Journal of Ceramics
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• 제7권1호
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• pp.41-44
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• 2001

A composite of $Ca_3$(PO$_4$)$_2$ and MgAl$_2$O$_4$ spinel is biologically active and has enduring strength. Its strength depends on the spinel phase. The flaws in the spinel depend on the grain size of the calcium phosphate phase and are not altered by dissolution. The calcium phosphate, ${\alpha}$ tri-calcium phosphate, controls the tissue response. Bone bonds to the implant. A design for a bone graft as a replacement for a section of the diaphysis of a canine femur provides for tensile, compressive, torsional and bending load; and for the physiological processes of bonding and remodeling. A bone plate, used to stabilize the implant at time of surgery was removed after about one year. Over seven years of service have been achieved without internal or external fixation.

• 정보화연구
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• 제11권2호
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• pp.131-141
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• 2014

Refining the monitoring and evaluation reporting is an important thing in e-Government. Indonesia which has had e-Government roadmap since 2000, has not had the systematic mechanism to monitor and evaluate e-Government in which the report can be easily accessed by the public and used to be the best practice to improve other e-Government implementation. Enterprise architecture (EA) has the major objective to straighten an enterprise to its necessary requirements. It can be used to propose the required system and that was the purpose of this paper. It was started by reviewing the literature about e-Government monitoring and evaluation, using quality of service as the means, and understanding TOGAF as one of EA framework. The second step was comparing EA and the evaluation of e-Government in Korea and Indonesia to get the best practices. And the last step was creating EA for the monitoring and evaluation reporting system based on Korea and the literature reviewed. It is expected that the formulized EA can be a tool to improve e-Government implementation in Indonesia.

• 한국정보처리학회:학술대회논문집
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• 한국정보처리학회 2014년도 추계학술발표대회
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• pp.215-217
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• 2014

In Software Defined Network (SDN), data plane and control plane are decoupled. Dummy switches on the data plane simply forward packet based on the flow entries that are stored in its flow table. The flow entries are generated by a centralized controller that acts as a brain of the network. However, the size of flow table is limited and it can conduct a security issue related to Distributed Denial of Service (DDoS). Especially, it related to resource attack that consumes all flow table resource and consumes controller resources. In this paper, we will analyze the impact of flow table limitation to the controller. Then we propose an approach that is called Flow Table Management to handle flow table limitation.

• The Journal of Asian Finance, Economics and Business
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• 제9권6호
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• pp.389-402
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• 2022

The purpose of the study is to analyze the significant impacts of expectations, performance, complaints, and fairness that affect consumer satisfaction. The methodology involves reviewing and referencing relevant literature carefully, then proposing a model for customer satisfaction. This study is empirically based on a survey with 50 respondents who work in the field of import and export in the region stretching from the north to the south of Vietnam. The sampling method used in this study is the in-depth interview method. The results show that: (1) expectation has a specific impact on customer satisfaction, (2) performance has a positive impact on customer satisfaction, and (3) complaint which is an intermediary factor between expectation, performance, and fairness has an impact on satisfaction, (4) fairness has a positive effect on satisfaction, in addition, fairness is an extremely important feature when customers choose an import-export service. Research implies that increasing expectations, performance, and fairness results in an improved customer experience and satisfaction when they use the service. It is suggested that the complaint factor continue to be studied and looked into because it still has some effect on satisfaction and is an intermediate variable that changes how the other factors relate to each other.