• 제목/요약/키워드: T/A Variables

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고객만족이 기업의 신용평가에 미치는 영향 (The Effect of Customer Satisfaction on Corporate Credit Ratings)

  • 전인수;전명훈;유정수
    • Asia Marketing Journal
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    • 제14권1호
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    • pp.1-24
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    • 2012
  • 본 연구는 고객만족과 기업가치 성과간의 관계를 분석하는 것이 목적이다. 기업가치성과는 주가와 신용등급으로 나눌 수 있는데, 전자는 기업의 시장가치이고 후자는 자금조달비용이라 구분하여 사용되고 있다. 고객만족과 주가와의 관계는 비교적 오래전부터 연구되어 왔으나 신용등급과의 관계는 최근 들어 연구되기 시작하였다. 대표적으로 Anderson and Mansi(2009)의 연구에서는 양자가 긍정적으로 관련된 것으로 밝혀졌으나, 윤상운(2010)이 국내자료를 사용한 연구에서는 그 관계가 입증되지 못하였다. 일치하지 않는 두 연구의 결과에서 아이디어를 얻어 본 연구에서는 고객만족이 신용등급에 긍정적 영향을 미치는 것으로 보고 이를 검증하였다. 두 연구에서 사용한 모델을 참고로 하였고 특히 우리나라 실정에서는 정부지원이 중요한 변수임을 감안하여 이를 포함한 연구모형을 설정하여 검증한 결과 긍정적 관련성이 있는 것으로 나타났다. 추가분석에서 자산규모가 큰 기업보다 작은 기업에서, 제조업보다 서비스업에서 고객만족이 신용등급에 더 유의한 긍정적 영향을 미치는 것으로 나타났다.

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${\mathfrak{A}}$-GENERATORS FOR THE POLYNOMIAL ALGEBRA OF FIVE VARIABLES IN DEGREE 5(2t - 1) + 6 · 2t

  • Phuc, Dang Vo
    • 대한수학회논문집
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    • 제35권2호
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    • pp.371-399
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    • 2020
  • Let Ps := 𝔽2[x1, x2, …, xs] = ⊕n⩾0(Ps)n be the polynomial algebra viewed as a graded left module over the mod 2 Steenrod algebra, ${\mathfrak{A}}$. The grading is by the degree of the homogeneous terms (Ps)n of degree n in the variables x1, x2, …, xs of grading 1. We are interested in the hit problem, set up by F. P. Peterson, of finding a minimal system of generators for ${\mathfrak{A}}$-module Ps. Equivalently, we want to find a basis for the 𝔽2-graded vector space ${\mathbb{F}}_2{\otimes}_{\mathfrak{A}}$ Ps. In this paper, we study the hit problem in the case s = 5 and the degree n = 5(2t - 1) + 6 · 2t with t an arbitrary positive integer.

16주 복합운동프로그램을 통한 저체력군 고등학생의 대사증후군 지표와 자율신경계의 변화 (The effects of the 16-weeks' combined exercise program on metabolic syndrome and autonomic nerve system of low-level physical strength group)

  • 한진만;이경준;양정옥
    • Journal of the Korean Data and Information Science Society
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    • 제23권4호
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    • pp.787-796
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    • 2012
  • 본 연구의 목적은 PAPS를 실시하여 4, 5급에 해당하는 저체력군 학생을 대상으로 16주 복합운동프로그램을 통해 대사증후군과 자율신경계에 어떠한 변화가 나타나는가를 규명하는 것이다. 16주 복합운동프로그램은 주 5회에 걸쳐 준비운동, 본운동, 정리운동으로 구성하고 1회 50분씩 실시하였다. 자료처리는 SPSS 19.0 통계프로그램을 이용하여 모든 종속변인들의 평균과 표준편차를 산출하였다. 샤피로-윌크 검정값을 이용하여 정규성 검정을 실시하였고, 복합운동집단과 통제집단의 모평균 차이를 위하여 독립표본 t-검정을 실시하였으며, 16주 복합운동프로그램 전 후 각 집단 내변인들의 변화를 알아보기 위해 대응표본 t-검정을 실시하였다. 모든 통계치의 유의수준은 ${\alpha}$=.05로 처리하여 다음과 같은 결과를 얻었다. 본 연구 결과 대사증후군 지표에서는 허리둘레, 중성지방, 공복혈당, HDL-C에서 유의한 차이를 나타냈고, 자율신경계 요인에서는 통계적으로 모두 유의한 차이가 나타나 저체력군 고등학생에 긍정적인 영향을 미친 것으로 사료되어 진다.

댄스스포츠가 노인의 생리적 지수, 우울, 삶의 질에 미치는 효과 (Effects of Dance Sports on Physiological Variables, Depression and Quality of Life in the Elderly)

  • 주애란;박인혜
    • Journal of Korean Biological Nursing Science
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    • 제3권2호
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    • pp.69-90
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    • 2001
  • The purpose of this study was to determine the effect of dance sports on physiological variables, depression and quality of life in the elderly. The study was performed on a non-equivalent control group pretest-posttest design for 47 elderly, who were conveniently assigned to experimental group and control group. The experimental group were selected from D-welfare facility and the control group were selected from G-elderly church club in G-city. The data were collected from April 2, 2001 to June 30, 2001, and analyzed by frequency, $x^2$-test, t-test and paired t-test using SAS/PC program. The results of this study were summarized as follows; 1. The first hypothesis, "the experimental group would have improved physiological variables than the control group.". 1-1. The hypothesis, "the experimental group would have lower blood pressure than the control group" was rejected. 1-2. The hypothesis, "the experimental group would have lower heart rate than the control group" was supported(t=-2.031, p=0.048). 1-3. The hypothesis, "the experimental group would have higher peripheral vessel $O_2$ Saturation than the control group" was rejected. 2. The second hypothesis, "the experimental group would have lower depression score than the control group" was supported(t=2.832, p=0.006). 3. The third hypothesis, "the experimental group would have higher quality of life score than the control group" was supported(t=2.604, p=0.012). After 12 weeks of dance sports program, it was shown that the program was effective to improve the physiological varibles, reduce depression and improve quality of life.

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서비스 유통 관점에서 아동복지기관 서비스질의 전달에 대한 인식과 이용자 만족도에 미치는 영향 (Effects of Child Welfare Service Quality Delivery and Customer Satisfaction from the Service Distribution Perspective)

  • 엄경호;김진우
    • 유통과학연구
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    • 제13권8호
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    • pp.91-96
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    • 2015
  • Purpose - This study reviews the delivery of child welfare service quality and examines how the dimensions of the variables of customer satisfaction impact the results from a service distribution perspective. This study differs from existing research since it proposes that a recognized level of child welfare service quality is necessary to achieve customer satisfaction from the perspective of service distribution. Research design, data, and methodology - This study explores child welfare service quality factors that affect customer satisfaction. The study examines and analyzes demographic variables, service quality dimensions, and the causal relationships between child welfare service quality and customer satisfaction. Data from 300 child welfare cases were collected from organizations in Korea in the areas of Busan and Gyeongsangnamdo. The methods of analysis are as follow. First, using descriptive analysis frequency, the percentages were evaluated to assess the demographic variables. Second, Cronbach's α was used to test reliability and to evaluate the internal consistency of the measuring of items. Third, multiple regression analysis was conducted to find out how much the independent variable can affect customer satisfaction. Results - Five factors of child welfare service quality were identified in three categories: process quality (assurance, empathy), results quality (reliability, caring), and physical environment quality (tangibles). There were significant differences among the effects of the child welfare service quality factors on customer satisfaction. A multiple regression analysis was done with process quality (assurance, empathy), results quality (reliability, caring) and physical environment quality (tangibles) to test the hypothesis: assurance (t=2.434, p<0.05), empathy (t=3.677, p<0.001), reliability (t=3.271, p<0.05), caring (t=4.380, p<0.000), and tangibles (t=3.654, p<0.01) had a positive influence on child welfare service quality from a service distribution perspective. Therefore, hypotheses 1, 2, 3, 4, and 5 were supported. In addition, multiple regression analysis on the effects of the variables showed that caring (β=0.273), empathy (β=0.246), tangibles (β=0.265), reliability (β=0.152), and assurance (β=0.131) all had a positive and strong influence on child welfare service quality from a service distribution perspective. Therefore, all child welfare service quality categories (process, results and physical environment quality) were positively statistically significant. Conclusion - In this study, the main findings can be summarized as follows. First, the quality of service of child welfare consists of three dimensions of quality: process quality, results quality, and physical environment quality. The results of the multiple regression analysis also showed that caring and reliability were confirmed as more meaningful variables by the increasing loading factors. Second, the family members involved in child welfare proposed caring as the most important variable among the dimensions of service quality. Third, the results of the hypothesis testing using regression showed that all child welfare service quality factors had a positive impact on customer satisfaction. The results of the study could provide useful information to help increase the effectiveness of delivery strategies for child welfare service quality from a service distribution perspective.

미혼남녀의 생활관리전략과 관련변인 연구 (A Study on Life Management Strategy and Variables of Unmarried Men and Women)

  • 이정숙
    • 한국지역사회생활과학회지
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    • 제14권1호
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    • pp.37-53
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    • 2003
  • The purpose of this study was to empirically verify influence of objective variables and subjective variables of life management strategy of unmarried man and women and provide a basis for the development of time management. The subject of this study were 355 unmarried men and women and interviewed with a questionnaire. The data were analyzed by SPSS program for the frequency, mean, standard deviation, t-test and regression analysis. The major results of this study were as follows: 1. The score of time management strategy of unmarried man and women was the highest. The score of leisure management strategy of unmarried man and women was the lowest. 2. Variables that affect overall life management strategy were academic career, degree of information using, fate control orientation and perception level of living relative to others. 3. The relative contribution of subjective variables on life management strategy were higher than objective variables.

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의복품목에 따른 상표충성의 결정변인 연구 - 서울 거주 여성을 중심으로 - (A Study on the Determinant Variables of Brand Loyalty Related to Clothing Items)

  • 진병호;강혜원
    • 한국의류학회지
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    • 제16권2호
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    • pp.211-225
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    • 1992
  • The purposes of this study were 1) to estimate the brand loyalty related to clothing items,2) to investigate the differences between the brand loyal group and the brand disloyal group in 4 determinant variables (product involvement, information source, purchase-related and demo- graphic variables) of brand loyalty, 3) to find out important determinant variables which explain the brand loyalty on clothing items, and 4) to identify product attributes that lead to brand loyalty on clothing items. Four clothing items selected (ortho study were underwear, jean / skirt, T-shirt / sweater, and formal dress / suits. The questionnaire was administered to 529 adult women living in Seoul, and the methods used to analyze the data were Frequency, T-Test, $x^{2}-test$, Factor Analysis and Multiple Discriminant Analysis. The results of this study were as follows: 1) Both behavior and attitude are needed for the measurement of brand loyalty in clothing. The hightes brand loyal item was formal dress / suits, followed by jean / skirt, T-shirt / sweater, underwear. 2) There were some significant differences between the brand loyal group and the brand disloyal group in 4 determinant variables of brand loyalty. 3) The important determinant variables of brand loyalty were perceived risk / brand differ-ence, purchase experience / self-confidence in purchase, and product symbolic / hedonic mean-ing, of which the most important varible was found to be perceived risk / brand difference. 4) The most important product attribute that lead to brand loyalty for underwear was comfort whereas for the other 3 clothing items, it was style. Quality was the second important productattributeforallclothingitems.

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화주 기업의 항공 화물 운송 서비스 품질에 관한 중요도-만족도 연구: 항공특송업체와 프레이트 포워더를 중심으로 (A study on the Shipper's Importance and Satisfaction onthe Shipping Service Quality of Air Cargo: Focus on air express and air freight forwarder)

  • 홍고은;오진호;박근식
    • 무역학회지
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    • 제46권1호
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    • pp.135-154
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    • 2021
  • This study aims to investigate the difference in the perception of shippers on the quality of air freight service between air express and air freight forwarders. This study suggests hypothesis verification and implications on importance-performance between two groups of air express and air freight forwarders. In this study, we find that important variables through paired t-test and importance-performance analysis. As a result of paired t-test, there was a difference in the use variables of the document work variables through computerization in the importance area. In the satisfaction area, there was a difference between the groups in the response to customer request and the response to accidents. The variables that need to improve the focus derived from the importance-performance analysis are document work through computer and response to accidents. It is necessary to observe and manage the response of shippers continuously by holding various transportation schedules in the schedule area, possibility of adjustment of transportation schedule, regular freight and schedule provision.

Asymptotic Distribution of Sample Autocorrelation Function for the First-order Bilinear Time Series Model

  • Kim, Won-Kyung
    • Journal of the Korean Statistical Society
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    • 제19권2호
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    • pp.139-144
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    • 1990
  • For the first-order bilinear time series model $X_t = aX_{t-1} + e_i + be_{t-1}X_{t-1}$ where ${e_i}$ is a sequence of independent normal random variables with mean 0 and variance $\sigma^2$, the asymptotic distribution of sample autocarrelation function is obtained and shown to follow a normal distribution. The variance of the asymptotic distribution is of a complicated form and hence a bootstrap estimate of the variance is proposed for large sample inference. This result can be used to distinguish between different bilinear models.

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THE CENTRAL LIMIT THEOREMS FOR STATIONARY LINEAR PROCESSES GENERATED BY DEPENDENT SEQUENCES

  • Kim, Tae-Sung;Ko, Mi-Hwa;Ryu, Dae-Hee
    • Journal of applied mathematics & informatics
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    • 제12권1_2호
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    • pp.299-305
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    • 2003
  • The central limit theorems are obtained for stationary linear processes of the form Xt = (equation omitted), where {$\varepsilon$t} is a strictly stationary sequence of random variables which are either linearly positive quad-rant dependent or associated and {aj} is a sequence of .eat numbers with (equation omitted).