• Title/Summary/Keyword: System Usability

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Quantifying user interface usability

  • Park, Kyung S.;Lim, Chee H.
    • Proceedings of the ESK Conference
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    • 1995.04a
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    • pp.16-22
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    • 1995
  • The importance of usability evaluation is increasing in developing a new system and product. The current approaches for usability evaluation are: the comparative evaluation to measure usability, and the iterative user interface design to find usability problems. This paper pressents three types of characteristics and a set of criteria for usability evaluation. The methodology for criteria-based quantitative analysis of user interface usability is investigated with a view to measuring usability. The fuzzy weighted-checklist method with linguistic variables is used for quantitatie analysis. This analysis provides a quantitative measure, which reflects the degree of excellence of user interface usability during the design and development phases.

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Elicitation of User-Centered Usability Attributes and Comparison of Attributes between User Group and Developer Group: Focus on Mobile Trading System (사용자 중심의 사용성 속성 도출과 사용자 그룹과 개발자 그룹 간의 속성 비교: 모바일 트레이딩 시스템 중심)

  • Lee, Woon-Kyo;Kim, Ja-Hee
    • The Journal of Society for e-Business Studies
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    • v.26 no.4
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    • pp.53-79
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    • 2021
  • With the revitalization of non-face-to-face transactions, the difference between the size of branches and transaction costs among securities firms has decreased, and the importance of the stock trading system has increased. In particular, the mobile trading system has become more important due to the increase in the proportion of transactions in the mobile trading system, which is widely used by individual investors, and the increase in the number of individual investors after COVID-19. However, user-centered usability studies are insufficient as usability studies on mobile trading systems are conducted through literature surveys or survey methods. Therefore, in this study, a repertory grid technique that finds user's empirical perception was used to find out user-centered usability attributes. The usability attributes of the mobile trading system from the user's point of view were elicited, and the difference in the usability attributes in terms of frequency and importance between the user group and the developer group was identified.

Research on Information Portal Affordances and System Literacy of Cultural Artists: Focusing on Fuzzy Set Qualitative Comparative Analysis (문화예술인의 정보포털 어포던스 및 시스템 리터러시에 대한 연구: 퍼지셋 질적비교 분석을 중심으로)

  • Hyeon Yeong Kim;Hwan Soo Lee
    • Journal of Information Technology Services
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    • v.22 no.6
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    • pp.55-70
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    • 2023
  • This study conducted a fuzzy set qualitative comparative analysis study on culture and arts information portals to ensure practical and universal use and activation of culture and arts information portals. The capabilities and influence of affordances and system literacy according to user experience regarding accessibility to cultural arts information portals are as follows. First, physical affordances in the culture and arts information portal were key conditions for the culture and arts information portal user experience regarding system accessibility, system understandability, system usability, system usability, and system literacy. Second, the functional affordance of the user experience in the cultural arts information portal was relatively low and unimportant, and when the functional affordance was low, the user's system accessibility, system understanding, system usefulness, system usability, and system literacy were increased. Third, if the user's functional affordance and sensory affordance are low in the culture and arts information portal, the system accessibility, system understanding, system usability, and system literacy of the culture and arts information portal users are increased. Fourth, cultural arts information portals must build an innovative system with a systematic approach appropriate for the user base by linking system literacy capabilities with a focus on physical affordances.

Implementation of an ARS Usability Testing Simulator (ARS 사용성 테스트를 위한 시뮬레이터 구현)

  • Liu, Deyun;Kim, Hee-Cheol
    • Journal of the Korea Institute of Information and Communication Engineering
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    • v.15 no.12
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    • pp.2679-2686
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    • 2011
  • Whereas ARS(Automatic Response System)s are a typical communication system very widely used, it has a predominating reputation that it is of great inconvenience. This irony does not stem from technological deficiency, but rather from the usability problem. Under the current situation that there is little research and results in terms of ARS usability, we introduce an ARS simulator designed to help ARS usability tests more effectively. As a system for ARS usability researchers, it provides an environment for the mock task design and users' performance of the task. Further, it saves the mock task history and analyzes users' action patterns to some extent.

Development of usability checklist for AR-based navigation information system (증강현실 기반 항행정보 서비스 시스템의 사용성 평가 체크리스트 개발)

  • Jang, Jun Hyuk;Kim, Hongtae;Oh, Seoungbin;Kim, Sun Young
    • Proceedings of the Korean Institute of Navigation and Port Research Conference
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    • 2014.10a
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    • pp.247-248
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    • 2014
  • The International Maritime Organization (IMO) has recognized that systemic consideration and research associated with human elements for the safe navigation of ships were required. The usability of navigational equipments based on user demands becomes a significant issue on the e-navigation field. Although many assessment and evaluation methods of usability has introduced in various fields, there is room for improvement. To this end, the primary objective of this paper is to propose a new checklist to the usability assessment of the AR-based navigation information system.

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The Effects of Simplicity and Interactivity in Blog Services

  • Lee, Dong-Won;Moon, Jung-Hoon;Kim, Yong-Jin
    • 한국경영정보학회:학술대회논문집
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    • 2007.06a
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    • pp.488-493
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    • 2007
  • The main goal of this study is to propose a model of simplicity and interactivity effect on usability in the blog services. As web-based applications become increasingly complicated, the need for simplicity in user interface design has grown for better usability. Also, interactivity has been known to influence on usability. Previous studies argued that usability is a key factor for system success. Usability is concerned with attributes of an application that makes it understandable, learnable, easy to use, and attractive. For the complicated technology, perceived control, related to direct manipulation of an object, is important. In this regard, we posit that simplicity, interactivity, and perceived control makes important antecedents to usability. Finally, we tested that the effect of usability on user s loyalty with the blog services along with trust and satisfaction. Future studies will empirically examine the proposed model, emphasizing the importance of simplicity and interactivity for the user interface design.

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A Study of Usability Evaluation and Improvement of Weapon System Display GUI Using Performance Model (Performance Model을 이용한 무기체계 운용화면 GUI 사용성 평가 및 개선에 대한 연구)

  • Jeon, Dong-Ju;Lee, Seung-Ryool;Choi, Young-Won;Lee, Hye-Won;Kim, Doo-Jung
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.39 no.3
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    • pp.64-70
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    • 2016
  • The recent development of modern weapon system by SOS (System of System) has required users to have more exact decision making. It is possible to achieve the control of complex weapon system more efficiently and effectively by increasing usability. Accordingly, many studies on graphical display have been conducted for several years in the field of HCI (Human Computer Interaction) and GUI (Graphic User Interface), starting from its design stage. Therefore, this paper focuses on evaluating the system GUI usability and analyzing several important points based on performance model, which is a tool for the evaluation and the improvement of service quality. Performance Model, the main focus of this study, reflects user expectations (which is defined as user importance in this paper). The study consists of four steps. First, 34 checklists are drawn from the existing studies related to GUI usability evaluation by using a heuristic method, and then the checklists are matched with 11 weapon system design factors. Next, the study evaluates the importance of GUI element and the usability of weapon system "A" with the checklists twice respectively. Third, the performance of user importance ($P_i$) and the performance of usability ($P_u$) are calculated by modifying a numerical formula for normalization in this step. Finally, the study compares the approach it takes and the existing usability evaluation method, demonstrating that there is a significant difference between the two methods as a result. In addition, 4 improvement factors are suggested for weapon system "A" as "Shortcut" and "Description of Abbreviation," and so on. Although it is necessary to conduct more studies for higher reliability and validity of the results, this study is meaningful considering it takes a new point of view.

A Research on Improvement of Usability Testing Techniques for the Military Logistics Software (군수 정보체계 사용성 평가 기법개발에 관한 연구)

  • Um, Tae-Woong;Park, K.S.;Kim, Sang-Soo
    • Journal of the Korea Institute of Military Science and Technology
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    • v.8 no.4 s.23
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    • pp.77-84
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    • 2005
  • In this research, usability testing techniques had been applied to currently operating Military Logistics System software, and the effects of improvements made were verified. Furthermore, this research aims to assist the army to execute their researches on usability testing in the future. Various usability testing techniques and guidelines presented in this paper will be easily adapted to the research environment of the army. Consequently, the results of this research would play an important role in future development and evaluation of the Military Logistics System software.

The Effects of the Perceived Qualities of Systems, Information, and Service on Individual Performance in a Smartphone Application Context (지각된 시스템과, 정보, 서비스 품질이 사용자별 스마트폰 애플리케이션 이용성과에 미치는 영향)

  • Jung, Wonjin;Kim, Taehwan
    • International Commerce and Information Review
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    • v.18 no.1
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    • pp.209-233
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    • 2016
  • Today's mobile devices including smartphones are gradually taking a prominent position in many areas as portable multimedia computers and establishing a new computing paradigm. Nevertheless, it would not be easy for smartphone applications to provide users with a high level of usability under the current environment due to the physical hardware characteristics of each smartphone, which are expected to have a negative impact on the qualities of system, information, and service that smartphone applications provide. Thus, this study examined: 1) the effects of the perceived qualities of system, information, and service of smartphone applications on the perceived usability of the applications, and 2) the effect of the usability on users' individual performance with the given application. A survey was conducted and structural equation modeling (SEM) was used to analyze the data. This study found that there are significant effects of the perceived qualities of system, information, and service of smartphone applications on the perceived usability of the applications. In addition, this study also found a significant effect of the usability of samrtphone applications on the individual performance with the application.

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