• Title/Summary/Keyword: Switching costs

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The Optimal Number of Dividing and Connecting Per Feeder in Korea Distribution System (국내 배편계통의 최적 연계(안))

  • Jo, Nam-Hun;Kim, Geon-Jung;Kim, Jae-Cheol
    • The Transactions of the Korean Institute of Electrical Engineers A
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    • v.51 no.7
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    • pp.349-361
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    • 2002
  • Occasionally, equipment in a distribution system fails due to damage from weather, vandalism, or other causes. Failures and unexpected events do not always occur as and where expected. Therefore, a good contingency plan, multi-zone or otherwise, provides flexibility by locating switches at various strategic locations so that parts of a feeder can be picked up in the event of line outages at various places. It is possible to create feeder system layout that achieve remarkable contingency support economics, even as their normal peak loading levels approach thermal capacity, by utilizing six, seven, or even nine switchable zones per feeder. But many switchable zones per feeder are of questionable practicality and effectiveness, because of the complexity and time required for the switching operation. In practice, a zonal scheme with between three and four zones will usually provide complete contingency backup for all feeders. Line switches have both capital and maintenance costs, the planning for multi-zonal schemes is considerably more difficult than or loop or single-zone systems, and the required switching operations required during contingencies take more time. But multi-zonal schemes are used because these costs come to far less than the cost of additional capacity required for loop or single-zone. In this paper, we present the optimal number of switchable zones per feeder in Kora distribution system.

Linking Benefit/Cost, Negative Attitudes toward Shadow Work, and Consumer's Response Behavior (혜택/비용, 그림자 노동에 대한 부정적 태도, 반응행동 간 구조적 관계)

  • Liu, Ting Ting;Koh, Joon
    • The Journal of Information Systems
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    • v.30 no.2
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    • pp.79-103
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    • 2021
  • Purpose Based on consumers' economic, psychological, self-development and conversion costs, this study discusses the relationship between consumers' negative attitude to their shadow work during the course of using self-service in unmanned supermarkets and their behavior. Design/methodology/approach Along with the Hirschman(1970)'s EVLN(Exit, Voice, Loyalty, and Neglect) reviewed, the proposed model of this study is based on the S-O-R model(Mehrabian and Russel, 1974) and mental accounting theory(Thaler, 1999), having empirical validation. Findings In the process of visits and consumption in unmanned supermarkets, increasing economic and psychological benefits can effectively reduce consumers' negative attitudes towards shadow work. In addition, the increase in switching costs will also effectively reduce consumers' negative attitudes towards shadow work. When shadow work holds a negative attitude, all the three kinds of actions will occur. Unmanned supermarket operators use consumers to create value while giving a certain return to them, which is conducive to the sustainable development of unmanned supermarket enterprises.

High-Efficiency Dual-Buck Inverter Using Coupled Inductor (결합 인덕터를 이용한 효율적인 단상 듀얼-벅 인버터)

  • Yang, Min-Kwon;Kim, Yu-Jin;Cho, Woo-Young
    • The Transactions of the Korean Institute of Power Electronics
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    • v.24 no.6
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    • pp.396-405
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    • 2019
  • Single-phase full-bridge inverters have shoot-through problems. Dead time is an essential way of solving these issues, but it distorts the output voltage and current. Dual-buck inverters are designed to eliminate the abovementioned problems. However, these inverters result in switching power loss and electromagnetic interference due to the diode reverse-recovery problem. Previous studies have suggested reducing the switching power loss from diode reverse-recovery, but their proposed methods have complex circuit configurations and high system costs. To alleviate the switching power loss from diode reverse-recovery, the current work proposes a dual-buck inverter with a coupled inductor. In the structure of the proposed inverter, the current flowing into the original diode is divided into a new diode. Therefore, the switching power loss is reduced, and the efficiency of the proposed inverter is improved. Simulation waveforms and experimental results for a 1.0 kW prototype inverter are discussed to verify the performance of the proposed inverter.

A Study on User Switching Intention from Contact Center-oriented to AI Chatbot-Oriented Customer Services (컨택센터 중심에서 인공지능 챗봇 중심 고객 서비스로의 사용자 전환의도에 관한 연구)

  • Ann Seunggyu;Ahn Hyunchul
    • Journal of Korea Society of Digital Industry and Information Management
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    • v.19 no.1
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    • pp.57-76
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    • 2023
  • This study analyzes the factors and effects on the users' intention to switch from contact center-oriented to AI chatbot-oriented customer services by combining Push-Pull-Mooring Model and provides insights for companies considering the adoption of AI chatbots. To test the model, we surveyed users with experience using chatbots at least once across different age groups. Finally, we analyzed 176 cases for the analysis using IBM SPSS Statistics and SmartPLS 4.0. The results of hypotheses testing rejected the hypotheses for variables of inconsistent quality and low availability of push factors and low switching cost of mooring factor while accepting the hypotheses for the tardy response of push factors and all pull factors. Therefore, these findings provide important implications for researchers and practitioners who wish to conduct research or adopt AI chatbots. In conclusion, users do not feel inconvenienced by the contact center-oriented service but also perceive high trust and convenience with AI chatbot-oriented service. However, despite low switching costs, users consider chatbots a complementary tool rather than an alternative. So, companies adopting AI chatbots should consider what features the users expect from AI chatbots and facilitate these features when implementing AI chatbots.

The Factors Influencing the Use of Shared Economy-Based Mobility Services

  • KIM, Hyeong-Min
    • Journal of Distribution Science
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    • v.18 no.1
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    • pp.107-121
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    • 2020
  • Purpose: Shared mobility services are the most notable in the shared economy; however, they have yet to be activated in Korea due to various regulations and conflicts amongst stakeholders. Nevertheless, shared mobility has become an irresistible trend of the times, as it can cause a great deal of economic and environmental benefits. In this vein, the purpose of this study is to contribute to the revitalization of shared mobility services in Korea and to provide service providers with implications for developing consumer-oriented marketing strategies. Research design, data and methodology: Based on the reasons that the users do not use shared mobility service, the factors influencing the behaviors of shared mobility users are structured and analyzed in a reliable, technical and procedural manner. To this end, the theory of reasoned action (TRA) of Ajzen and Fisbbein, the initial trust model (ITM), task technology fit (TTF) and switching cost (SC) are adopted. A total of 202 questionnaires were collected from the respondents who were aware of shared mobility. Then statistical processing of the collected data used SmartPLS(v.3.2.8), a PLS-SEM (Partial Least Squares Structural Equation Modeling) analysis program. The steps of the analysis are as follows. First, a PLS-Algorithm analysis was performed to evaluate the measurement model, and a Bootstraping and Blindfolding analysis was performed to evaluate the structural model and verify the hypotheses. Second, a multi-group analysis (PLS-MGA) was conducted to further analyze the differences depending on whether or not users experienced shared mobility service. Results: The results showed that initial trusts model (ITM) and task technology fit (TTF) have positive effects on users' behaviors through the mediation of the intention to use. As opposed to the assumption, switching costs did not have negative moderating effects in relation to the intention to use and users' behaviors. The influence of IT self-efficacy was significant, depending on the prior experience to use shared mobility services. Conclusions: This study will contribute to the revitalization of domestic shared mobility services and the formulation of service providers' marketing strategies. In future studies, there is a need to explore, reconstruct, and validate factors other than the impact factors of the shared mobility services used in this research model.

Switching Intention of Smart Appliance : A Perspective of the Push-Pull-Mooring Framework (스마트 가전의 전환의도에 영향을 미치는 요인에 관한 연구 : Push-Pull-Mooring의 관점)

  • Park, HyunSun;Kim, Sanghyun
    • Journal of Digital Convergence
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    • v.16 no.2
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    • pp.127-137
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    • 2018
  • As the next generation technology, leading 4th industrial revolution has been progressed, the goods and services converged by the technology are being released in a market. The smart appliances among them attracts users' attentions as a key promising industry. Thus, this study investigates the factors that influence switching intention to smart appliances based on Push-Pull-Mooring framework. We collected 217 survey responses and formed structural equation modeling with AMOS 22.0. The results show that functional deprivation, money deprivation, alternative attractiveness had an effect on the switching intention to smart appliances. In addition, low switching cost is related to the relationship between external variables and switching intention. The results expect to provide useful information to the smart appliance-related companies.

A Study of Factors Affecting the Continued Usage Intention of Internet Portal Sites (인터넷 포털사이트 서비스의 지속적 이용의도에 영향을 미치는 요인에 관한 연구)

  • Shin, Ho-Young;Kim, Ki-Su
    • The Journal of Information Systems
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    • v.19 no.3
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    • pp.35-58
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    • 2010
  • Portal sites have been providing diverse services to attract new users and retain existing customers. Recently, they also added new services and increased quality of the services they provide to secure more customers. It is, however, not clear how people actually react to such activities. We wanted to understand the mechanism associated with users' continued usage intention of current Portal site. We assumed search, e-mail, information, community, e-commerce services as key services provided by most Portal sites and considered valuable by many customers. The quality of these services may directly affect users' continued usage intention. However, we can also assume that attractive alternatives and switching cost may have some influence on users' continued usage intention. Therefore, in this study, key variables pertaining to the quality of key services provided by Portal sites, attractive alternatives, and switching cost were examined to explain the dynamics of users' continued usage intention. An empirical study based on 891 survey responses showed the importance of the quality of key services for users' continued usage intention. Switching cost also demonstrated strong association with users' continued usage intention. However, attractive alternatives did not show a significant association with users' continued usage intention. We also found that the variable attractive alternatives moderated the relationship between the quality of search service and users' continued usage intention and the relationship between the quality of information service and users' continued usage intention. On the other hand, the variable switching cost showed a moderating effect on the relationship between the quality of e-mail service and users' continued usage intention and the relationship between the quality of community service and users' continued usage intention. This study implies that Portal sites need to make efforts not only to improve the quality of key services but also to consider attractiveness of other Portal sites' services and switching cost to secure more customers.

The Relationship among Personality Traits, Brand Tribalism, and Brand Commitment: Mediating Effects of Brand Trust and Perceived Switching Cost (성격특질, 브랜드 트라이벌리즘, 브랜드 몰입의 관계: 브랜드 신뢰성과 지각된 전환비용의 매개효과)

  • Choi, Gun;Yang, Byunghwa
    • Journal of the Korea Convergence Society
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    • v.11 no.6
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    • pp.153-161
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    • 2020
  • The present study aimed to investigate the relationships among consumers' personality trait, brand tribalism, and brand commitment through brand trust and perceived switching cost. Data were collected from a convenience sample of three-hundred and ninety-four undergraduate students at a large Korean university. The participants consisted of 54.1% female (N = 213) and 45.9% male (N = 181). The results indicated that extraversion, conscientiousness, and emotional stability traits are directly related to brand tribalism. Also, brand commitment was directly associated with brand tribalism, brand trust, and perceived switching cost. In particular, our results showed the relationship between brand tribalism and brand commitment was mediated by brand trust, but not perceived switching cost. Therefore, our findings suggest that strong emotional connection of brand tribes may increase perceived switching costs and, consequently, affect brand commitment.

The Analysis on the Effect on the Competition Types of Switching Cost in Telecommunications (정보통신산업의 전환비용과 기업간 경쟁양상)

  • Park, Wung;Jung, Young-Sic;Min, Jae-Hong
    • Proceedings of the Korean Institute of Information and Commucation Sciences Conference
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    • 2002.05a
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    • pp.400-402
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    • 2002
  • Recently, it is requested interoperability and inter-connection among technologies due to network externalities and the rapid innovation in the telecommunications industry. Firms are technically tied up with the others the survival in the keen competition age. The switching cost is caused when a consumer changes his existing service to new one in the telecommunications. The switching cost hinders consumers from making a choice of better services or goods, and obstruct the fair competition among firms. In this paper, we will examin the effects on the competition among companies of the switching cost, and suggest national policies to promote the competition in the telecommunication markets.

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Analyses of GHG Reduction Effectiveness and Economic Feasibility in the Wood Pellet Fuel Switching Project (목재 펠릿 연료전환 사업의 온실가스 감축 효과 및 경제성 분석)

  • Lee, Jin-Chul;Kang, Kyu-Young
    • Journal of the Korean Wood Science and Technology
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    • v.41 no.6
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    • pp.594-605
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    • 2013
  • This study was performed to analyze GHG (Greenhouse gas) reduction effectiveness and economic feasibility in the wood pellet fuel switching project using JCDM (Japan Clean Development Mechanism) and KVER (Korea Voluntary Emission Reduction)data. The major data for the analyses consist of investment costs, annual GHG reductions, fuel prices and GHG credit prices. The wood pellet fuel switching projects are the $CO_2$-zero projects. Therefore, these projects are essential to accomplish the GHG mitigation target, especially in Korea. In order to raise the economic feasibility of the wood pellet fuel switching project, the results of this study suggest that the Korean government should reduce the price of wood pellet through the supply on a large scale and raise the KCER price of wood pellet fuel switching project.