Browse > Article
http://dx.doi.org/10.14400/JDC.2018.16.2.127

Switching Intention of Smart Appliance : A Perspective of the Push-Pull-Mooring Framework  

Park, HyunSun (BK21+, School of Business Administration, Kyungpook National University)
Kim, Sanghyun (School of Business Administration, Kyungpook National University)
Publication Information
Journal of Digital Convergence / v.16, no.2, 2018 , pp. 127-137 More about this Journal
Abstract
As the next generation technology, leading 4th industrial revolution has been progressed, the goods and services converged by the technology are being released in a market. The smart appliances among them attracts users' attentions as a key promising industry. Thus, this study investigates the factors that influence switching intention to smart appliances based on Push-Pull-Mooring framework. We collected 217 survey responses and formed structural equation modeling with AMOS 22.0. The results show that functional deprivation, money deprivation, alternative attractiveness had an effect on the switching intention to smart appliances. In addition, low switching cost is related to the relationship between external variables and switching intention. The results expect to provide useful information to the smart appliance-related companies.
Keywords
Smart Appliance; Switching Intention; Push-Pull-Mooring Framework; Switching Costs;
Citations & Related Records
Times Cited By KSCI : 3  (Citation Analysis)
연도 인용수 순위
1 B. Moon. (1995). Paradigms in Migration Research: Exploring 'Mooring' as a Schema. Progress in Human Geography, 19(4), 504-524. DOI : 10.1177/030913259501900404   DOI
2 H. T. Yi & M. S. Yeom. (2016). An Investigation into the Determination of Show-Rooming: Focused on Migration Theory. Journal of Korea Service Management Society, 17(4), 65-88. DOI : 10.15706/jksms.2016.17.4.004   DOI
3 E. Ravenstein. (1889). The Laws of Migration: Second Paper. Journal of the Royal Statistical Society, 52(2), 241-305.   DOI
4 J. K. Hsieh, Y. C. Hsieh, H. C. Chiu & Y. C. Feng. (2012). Post-adoption Switching Behavior for Online Service Substitutes: A Perspective of the Push-Pull-Mooring Framework. Computers in Human Behavior, 28(5), 1912-1920. DOI : 10.1016/j.chb.2012.05.010   DOI
5 H. H. Chang, K. H. Wong & S. Y. Li. (2017). Applying Push-Pull-Mooring to Investigate Channel Switching Behaviors: M-Shopping Self-Efficacy and Switching Costs as Moderators. Electronic Commerce Research and Applications, 24, 50-67. DOI : 10.1016/j.elerap.2017.06.002   DOI
6 Y. H. Fang & K. Tang. (2017). Involuntary Migration in Cyberspaces: The Case of MSN Messenger Discontinuation. Telematics and Informatics, 34, 177-193. DOI : 10.1016/j.tele.2016.05.004   DOI
7 Y. Sun, D. Liy, S., Chen, X. Wu & X. L. Shen. (2017). Understanding Users' Switching Behavior of Mobile Instant Messaging Applications: An Empirical Study from the Perspective of Push-Pull-Mooring Framework. Computers in Human Behavior, 75, 727-738. DOI : 10.1016/j.chb.2017.06.014   DOI
8 Y. Xu, Y. Yang, Z. Cheng & J. Lim. (2014). Retaining and Attracting Users in Social Networking Services: An Empirical Investigation of Cyber Migration. Journal of Strategic Information Systems, 23, 239-253. DOI : 10.1016/j.jsis.2014.03.002   DOI
9 X. Peng, Y. Zhao, & Q. Zhu. (2016). Investigating User Switching Intention for Mobile Instant Messaging Application: Taking WeChat as an Example. Computers in Human Behavior, 64, 206-216. DOI : 10.1016/j.chb.2016.06.054   DOI
10 K. Wu, J. Vassileva & Y. Zhao. (2017). Understanding Users' Intention to Switch Personal Cloud Storage Services: Evidence from the Chinese Market. Computers in Human Behavior, 68, 300-314. DOI : 10.1016/j.chb.2016.11.039   DOI
11 C. Ye & R. Potter. (2011). The Role of Habit in Post-Adoption Switching of Personal Information Technologies: An Empirical Investigation. Communications of the Association for Information Systems, 28(1), 585-610.
12 I. C. Chang, C. C. Liu & K. Chen. (2014). The Push, Pull and Mooring Effects in Virtual Migration for Social Networking Sites. Information Systems Journal, 24(4), 323-346. DOI : 10.1111/isj.12030   DOI
13 National IT Industry Promotion Agency. (2012). Smart Appliance Strategy of Global Corporation, IT Spot Issue.
14 Korea Technology and Information Promotion Agency for SMEs. (2017). Technology Roadmap for SME. 2017-2019.
15 R. M. Baron & D. A. Kenny. (1986). The Moderator-Mediator Variable Distinction in Social Psychological Research: Conceptual, Strategic, and Statistical Considerations. Journal of Personality & Social Psychology, 51(6), 1173-1182. DOI : 10.1037//0022-3514.51.6.1173   DOI
16 G., Premkumar & K. Ramamurthy. (1995). The Role of Interorganizational and Organizational Factors on the Decision Model for Adoption of Interorganizational Systems. Decision Sciences, 26(3), 303-336. DOI : 10.1111/j.1540-5915.1995.tb01431.x   DOI
17 H. W. Jang, N. Y, Kwak & C. C. Lee. (2017). Study on Factors Affecting Intention of Switching China's Mobile Telecommunication Service-Focusing on PPM Theory. Journal of Digital Convergence, 15(7), 169-180. DOI : 10.14400/JDC.2017.15.7.169   DOI
18 J. U. Kim & S. T. Park. (2013). An Empirical Study on Factors Influencing a Consumer's Switching Behavioral Intention in the Internet Shopping Mall Environment. Journal of Digital Convergence, 11(1), 199-209.   DOI
19 J. C. Nunnally. (1978). Psychometric Theory (2nd), New York: McGraw-Hill.
20 D. W. Barclay, C. A. Higgins & R. L. Thompson. (1995). The Partial Least Squares(PLS) Approach to Causal Modeling: Personal Computer Adoption and Use as an Illustration. Technology Studies, 2(2), 285-309.
21 C. Fornell & D. F. Larcker. (1981). Structural Equation Models with Unobservable Variables and Measurement Error: Algebra and Statistics. Journal of Marketing Research, 18(3), 382-388. DOI : 10.2307/3151335   DOI
22 Korea Association of Smart Home. (2011, Spring). Smart era, Smart Information Appliance. Smart Home Focus. 44-51.
23 D. G. Lee, S. J. Lee & B. J. Choi. (2012). An Empirical Study on Intentions to Use of Smart TV. Journal of Digital Convergence, 10(4), 107-118.   DOI
24 J. H. Park & M. K. Kim. (2016). Factors Influencing the Low Usage of Smart TV Services by the Terminal Buyers in Korea. Telematics and Informatics, 33(4), 1130-1140. DOI : 10.1016/j.tele.2016.01.001   DOI
25 H. S. Bansal, S. F. Taylor & Y. S. James. (2005). Migrating to New Service Providers: Toward a Unifying Framework of Consumers' Switching Behaviors. Journal of the Academy of Marketing Science, 33(1), 96-115. DOI : 10.1177/0092070304267928   DOI