• Title/Summary/Keyword: Support Service

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The Effects of Stress Perception and Social Support on Subjective Well-being According to the Optimism Levels of Pre-service Early Childhood Teachers (예비 유아교사의 낙관성에 따른 스트레스 지각과 사회적 지지가 주관적 안녕감에 미치는 영향)

  • Park, Young-Sin
    • Korean Journal of Child Studies
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    • v.33 no.1
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    • pp.63-80
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    • 2012
  • The purpose of this study was to analyze the effects of stress perception and social support on subjective well-being according to differing levels of optimism. The participants in this study were 230 pre-service early childhood teachers, majoring in early childhood education at two universities located in Daegu, Gyeongbuk province. The results of this study could be summarized as follows. First, pre-service early childhood teachers were shown to be more optimistic, be more satisfied with life, and had higher positive emotion rates than average. They also showed lower stress perception and negative emotion rates than average. Second, the highly optimistic group showed higher levels than the less optimistic group in terms of both satisfaction with life and positive emotions. Third, the stress perception in both the highly optimistic group and the less optimistic group had an impact on their satisfaction with life, positive emotions, and negative emotions. The degree of peer support perceived by the highly optimistic group showed an impact on satisfaction with life and negative emotions, whereas the degree of parental support perceived by the less optimistic group showed an impact on their levels of satisfaction with life.

A Study of Legislation for The Offshore Support Business Revitalization - Focusing on the amendment of Maritime Transport Act - (해양플랜트 지원사업 활성화를 위한 입법론적 연구 - 해운법 개정을 중심으로 -)

  • Jin, Ho-Hyun;Lee, Chang-Hee
    • Journal of the Korean Society of Marine Environment & Safety
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    • v.21 no.4
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    • pp.428-436
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    • 2015
  • This paper considered the concept and characteristic OSV operation business for support the offshore plant and suggested amendment Maritime Transportation Laws, legislative proposals to solve the legal absence and to develop offshore service industry. Because Maritime Transportation Laws specialized for the carriage of passenger and goods by sea is not perfectly covered with Offshore support business in Korea. So it is necessary to make an explicit amendments for the article of Maritime Transportation Laws that founds absence of the law with the definition of terms to correspond related existed regulation reflected on the characteristic offshore support business by using OSV to develop offshore plant industry including support, service, supply, transportation etc. I expect that this paper will be a basic study to make a government policy, law, regulation to activate Offshore Service Industry in the future.

A study on the effect of consultants' competency and service quality on performance in Untact online export support business (온라인수출지원 사업에서 컨설턴트의 역량과 서비스품질이 사업성과에 미치는 영향)

  • Lee, Hyun-Jun;Jung, Jin-Teak
    • Journal of Digital Convergence
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    • v.18 no.10
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    • pp.119-128
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    • 2020
  • The rapid changes in the industrial environment are providing crises and opportunities for small and medium-sized export enterprises. This study focused on overseas marketing support projects, especially effective consulting support for online marketing, in response to changes in the role of SMEs. Through a survey on companies participating in the online export support project, it was analyzed that both the consultant's competence and service quality had a significant effect on satisfaction, and that satisfaction had a significant effect on corporate performance. Also, satisfaction showed some significant mediating effects. In order to achieve business results, the competence of the consultant and the quality of service must be achieved together. This study presents the criteria for determining substantive factors necessary for the improvement of export support projects, and further studies on capacity-building measures for each factor should be conducted in the future.

A Study on the Public Services for Families in Crisis - focused on the Family empowerment program at the Healthy Families Support Center - (위기가족지원 서비스 운영 실태에 관한 연구 -건강가정지원센터의 가족역량강화사업을 중심으로-)

  • Jeong, Jeeyoung;Park, Jeongyoon;Koh, Sunkang;Lee, Heeyun
    • Journal of Family Resource Management and Policy Review
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    • v.19 no.3
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    • pp.101-119
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    • 2015
  • The purpose of this study is to evaluate the current performance of the public services for families in crisis by analyzing the family empowerment service in Healthy Families Support centers. We analyzed performance data of the family empowerment service provided by 25 Healthy Families Support Centers from 2011 to 2013. The results are as follows; First, the number of families in crisis which received public services from the family empowerment service by the Healthy Family Support Centers in 2013 were less than the number in 2011, but increased from 2012. Second, according to the types of crisis, school violence was the most service needed family crisis in 2011, and it was suicide in 2012 and 2013. Third, in the specific services in emergency support for families and family function recovery program, Psychological and emotional support services were the most offered services during 3 years. Accordingly, efficiency of the programs and services in terms of budget is higher than that of any other services. Fourth, analysing the evaluation results of amily empowerment services in 2014, we found that its network is still heavily weighted in certain side by the lack of the utilization and the foundation of the network.

Obligated Involuntary Officer's Employment Support Plan Research After Discharge (군(軍) 단기복무장교의 전역 후 취업지원 방안 연구)

  • Kim, Ji Deok
    • Convergence Security Journal
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    • v.18 no.5_2
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    • pp.11-19
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    • 2018
  • Because Korean military promotes employment support policy which give priority to the middle service officer who served more than 5 but less than 10 years and long term service officer who served more than 10 years, the support policy for obligated involuntary officer is relatively deficient. To make matters worse, national youth unemploy ment makes obligated involuntary officers suffer from serious unemployment crisis after discharge. These problems have bad effect on gaining ROTC KAOCS cadets who constitute about 80% of first appointment officers and because they are mostly discharged after just taking a short service, it's time to find a measure to solve the problem. Thus, this study is investigated to improve competitive rate of entry of ROTC KAOCS for securing outstanding manpower by deducing MR about legislation and system which are related to employment support for obligated involuntary officers and suggesting stable job secure plan for employment support, supplement system, and after discharge, model way of career management during military service of an obligated involuntary officers who are suitable for qualificated men who are needed for a company. Also, it will lead to combat power development of the military consequently.

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Surface Acting, Emotion Exhaustion and Turnover Intention: Moderating Roles of Social Support (서비스기업 종업원의 표면행위가 이직의도에 미치는 영향에 관한 연구: 지각된 사회적 지원의 조절효과를 중심으로)

  • Kim, Wan-Min;Kang, Seong-Ho;Lee, Han-Geun
    • Journal of Distribution Science
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    • v.15 no.2
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    • pp.101-109
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    • 2017
  • Purpose - Previous studies related to emotional labor of salespeople have mainly focused on identifying the antecedents of emotional exhaustion and turnover intention and exploring the mitigating effects salespeople's motivation on emotional exhaustion and turnover intention. They also demonstrates that there are different roles for moderating in social support, which means mental/physical support related to the job in supervisors, colleagues and organizations. The purpose of this paper is to investigate how service employees' surface acting affect turnover intention through emotional exhaustion. Another important objective of this paper is to investigate whether perceived social support moderates 1) the relationship between surface acting and emotional exhaustion 2) the relationship between emotional exhaustion and turnover intention. Research design, data, and methodology - To test the hypotheses, we collected the data from Korean insurance company sales employees. A total of 235 responses were received, from which 220 usable responses were obtained after list-wise deletion. Working with a sample of 220 responses, structural equation modeling was employed to empirically test research hypotheses(

    The relationship between surface acting and emotion exhaustion,

    The relationship between emotion exhaustion and turnover intention,

    The moderating effect of perceived social support(PSS) on the relationship between surface acting and emotion exhaustion, and

    The moderating effect of perceived social support(PSS) on the relationship between emotion exhaustion and turnover intention. SPSS 22.0 and AMOS software were used in these data analysis. Results - The service employees' surface acting was positively related to the emotional exhaustion; in turn, the service employees' feelings on emotional exhaustion are positively related to turnover intention. In addition, Perceived Social Support significantly moderated the relationship between surface acting and emotional exhaustion. However, perceived social support has a non-significant moderating effect on the path from emotional exhaustion to turnover intention. On the basis of these results, the following conclusion can be drawn. First, distribution service companies will be needed the administrative efforts to offer counseling programs and space to provide their members with enough rest in experiencing psychological pain due to the salespeople's surface acting. Also, it is necessary for distribution service companies to identify and share the examples of successfully solving emotional exhaustion caused by salespeople's surface acting.

The Effects of Competence and Government Support Service of Micro and Small Business on Performance: Mediating Effects of Self Efficiency (소상공인의 역량과 정부지원 서비스가 성과에 미치는 영향: 자기효능감의 매개효과를 중심으로)

  • Song, Jung Hun;Ha, Kyu Soo
    • Asia-Pacific Journal of Business Venturing and Entrepreneurship
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    • v.17 no.2
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    • pp.129-140
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    • 2022
  • Micro and small enterprises are businesses that absorb the most labor in Korea. The position of micro and small enterprises in the national economy has an important and strategic role because micro and small enterprises are quite dominant in the Korea economy. The purpose of this study is to look at the effect of the CEO' business experience, competency(job competency, money competency, digital competency), government support service(government support satisfaction, education support) on the performance. For this study, data was collected from 220 CEO by using questionnaires. The statistics analysis SPSS 24.0 was used, it is a factor analysis, reliability test and multiple regression analysis for hypothesis verification. The research results are as follows. First, as a result of examining the effect of the CEO competency on the performance, it was found that among the competency factors, money competency and digital competency had a significantly positive (+) effect on the performance. Second, as a result of examining the effect of government support service on the performance, government support satisfaction, education support had a positive (+) effect on the performance. Thirdly, in the relationship between CEO' business experience, competency, government support service and performance, the mediating effect of self efficiency was significant money competency→self efficiency→performance, digital competency→self efficiency→performance.

A Service System Design to Support Medical Tourism in South Korea (한국 의료관광 서비스시스템 디자인)

  • Yoon, Hee Sung;Cho, Sung Woock;Sugumaran, Vijayan
    • Information Systems Review
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    • v.15 no.2
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    • pp.59-73
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    • 2013
  • Healthcare costs are continuously increasing due to longer life expectancy and providing global healthcare services through medical tourism is new service growth engine for Korea. Several countries have well established programs and infrastructure dedicated to medical tourism. South Korea is attempting to become a major player in this domain by undertaking broad initiatives. The success of medical tourism is greatly impacted by easy access to two types of information, namely, medical and travel information. The National Health Insurance System in Korea collects huge amount of clinical and financial information from all hospitals. However, this information does not get used effectively in health and travel information systems to support medical tourism. This paper provide clear process map of medical tourism to understand how the patient and information process both medical and tourism fields also describe the need of customer and service provider. In this paper, we develop a medical tourism service system that will promote information exchange and service delivery.

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Service Mobility Support Scheme in SDN-based Fog Computing Environment (SDN 기반 Fog Computing 환경에서 서비스 이동성 제공 방안)

  • Kyung, Yeun-Woong;Kim, Tae-Kook
    • Journal of Internet of Things and Convergence
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    • v.6 no.3
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    • pp.39-44
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    • 2020
  • In this paper, we propose a SDN-based fog computing service mobility support scheme. Fog computing architecture has been attracted because it enables task offloading services to IoT(Internet of Things) devices which has limited computing and power resources. However, since static as well as mobile IoT devices are candidate service targets for the fog computing service, the efficient task offloading scheme considering the mobility should be required. Especially for the IoT services which need low-latency response, the new connection and task offloading delay with the new fog computing node after handover can occur QoS(Quality of Service) degradation. Therefore, this paper proposes an efficient service mobility support scheme which considers both task migration and flow rule pre-installations. Task migration allows for the service connectivity when the fog computing node needs to be changed. In addition, the flow rule pre-installations into the forwarding nodes along the path after handover enables to reduce the connection delay and service interruption time.

A Study on the Development Plan for the Activation of Library One Service (책이음서비스 활성화를 위한 발전방안 연구)

  • Kang, Pil Soo;Choe, Si-Nae;Kwak, Seung-Jin
    • Journal of the Korean Society for Library and Information Science
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    • v.54 no.3
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    • pp.141-163
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    • 2020
  • In this study, to set the direction of improvement and development Library One Service, a current status survey was conducted for regional centers and libraries participating in Library One Service, and satisfaction surveys were conducted for users. As a result, it confirms that the user had a positive perception of the Library One Service, but there were various considerations and service improvements from the user and manager side. In particular, the need to solve the problem of instability in the middleware server and to revise the regulations, and to expand the user service and support practical work was confirmed. So, this study proposed to improve the function of the Library One Service, provide new services, support policies such as revision of regulations and related guidelines, and provide practical support for a service operation. Through this study, it expects to be able to present a road map for mid- to long-term development of Library One Service.