• 융합정보논문지
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• 제10권4호
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• pp.65-72
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• 2020

본 연구는 슈퍼바이저의 슈퍼비전역량을 슈퍼바이지-슈퍼바이저의 비교 관점에서 고찰하고, 슈퍼비전역량에 대한 기관요인의 영향을 확인하기 위해 진행되었다. 이를 위해 경기지역 사회복지기관 종사자 241명의 수립된 자료를 t-검정과 회귀분석을 통해 분석하였다. 연구결과, 슈퍼바이저가 슈퍼바이지에 비해 슈퍼비전역량에 대해서 긍정적으로 평가하였으며, 슈퍼비전역량 하위영역 중 지식과 자질에서 집단 간 통계적으로 유의미한 차이를 보였다. 슈퍼비전역량의 선행 요인을 확인하기 위해 위계적 회귀분석을 통해 확인한 결과 슈퍼바이저의 연령이 낮을수록 그리고 학력이 높을수록 자신의 슈퍼비전 역량을 긍정적으로 인식하고 있었으며 기관의 지지는 p>.001에서 △R²=.305의 수준에서 슈퍼비전 역량을 설명하는 것으로 나타났다. 연구 결과를 토대로 슈퍼비전 역량을 강화하기 위한 방향을 제시하였다.

• Safety and Health at Work
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• 제13권2호
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• pp.220-226
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• 2022

Background: Research on the impact of psychosocial risks on well-being at work remains scarce in low- and middle-income countries, especially in the banking sector. This study sought to examine the relationships between job demands, job resources, well-being, job satisfaction, and work engagement in the Zimbabwean banking sector. Methods: An online survey was administered to 259 employees from five banks. Hierarchical multiple regression tested the relationships between job demands (quantitative demands, emotional demands, work pace, and work-family conflict), job resources (possibilities for development, social support from colleagues and supervisors, quality of leadership, and influence at work), well-being, work engagement, and job satisfaction. Interactions between all variables were tested. Results: Job demands were negatively related to well-being, work engagement, and job satisfaction. Job resources had positive relationships with the same. Work pace had positive relationships with well-being and work engagement. Influence at work moderated the relationship between emotional demands and work pace with well-being. Possibilities for development moderated the relationship between work-family conflict and well-being. Work-family conflict moderated the relationship between social support from colleagues and job satisfaction. Emotional demands, work pace, and quantitative demands moderated the relationship between influence at work with job satisfaction and work engagement. Conclusion: Job demands should be reduced where possible in order to enhance employee well-being, work engagement, and job satisfaction. The job resources that should be availed to facilitate a positive psychosocial work environment in the banking sector include social support from supervisors, influence at work, and possibilities for development.

• 벤처창업연구
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• 제13권5호
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• pp.87-102
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• 2018

본 연구의 목적은 외식 프랜차이즈 가맹본부의 지원시스템이 가맹점 신뢰와 재무적성과 그리고 가맹사업자의 다점포 운영의도간의 영향관계를 규명하는데 있다. 연구 목적을 달성하기 위해 가맹사업 거래 공정화에 관한 법률 제9조를 참고하여 브랜드 가맹점 숫자가 100개 이하인 국내 중소형 외식 프랜차이즈 가맹사업자 111명을 대상으로 설문 결과를 수집하였으며, 가설 검증에는 구조방정식 모형 분석을 활용하였다. 연구 결과는 다음과 같다. 첫째, 가맹본부의 지원시스템 중 점포개발지원, 교육지원, 물류지원, 슈퍼바이저지원은 가맹점 신뢰에 유의미한 정(+)의 영향을 주는 것으로 나타났으나, 홍보지원은 유의미한 영향을 미치지 않은 것으로 나타났다. 둘째, 가맹본부 지원시스템 중 점포개발지원은 가맹점 재무적 성과에 유의미한 정(+)의 영향을 주는 것으로 나타났으나, 교육지원, 물류지원, 슈퍼바이저지원, 홍보지원은 유의미한 영향을 미치지 않은 것으로 나타났다. 셋째, 가맹점 신뢰는 재무적 성과와 다점포 운영의도에 유의미한 정(+)의 영향을 주는 것으로 나타났다. 넷째, 가맹점의 재무적성과는 다점포 운영의도에 유의미한 정(+)의 영향을 주는 것으로 나타났다. 마지막으로 신뢰와 다점포 운영의도 영향에서 재무적 성과의 매개 효과를 확인해 본 결과 간접적인 영향을 미치는 것으로 확인 되었다. 본 연구는 중소형 외식 프랜차이즈 지원시스템, 가맹점 신뢰, 재무적성과, 다점포 운영의도 간의 영향 관계를 확인 하였으며, 특히 국내 중소형 외식 프랜차이즈 가맹점의 성과와 가맹본부의 시스템의 질적 성장을 통해 동반성장 할 수 있는 영향관계를 확인하였다는데 의의가 있다고 판단된다.

• 간호행정학회지
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• 제20권5호
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• pp.525-534
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• 2014

Purpose: The purpose of this study was to identify moderating and mediating effects of social support in the relationship between work-family conflict, job satisfaction and turnover intention among married women nurses. Methods: The sample for this study consisted of 225 married female nurses from two hospitals located in Seoul. Data were collected through structured questionnaires and analyzed using descriptive statistics, t-test, ANOVA, Pearson correlation coefficients and hierarchical multiple regression with the SPSS 21.0 program. Results: (a) Social support of married female nurses had significant moderating and mediating effects between work-family conflict and job satisfaction. (b) Social support of married female nurses had significant moderating and mediating effects between work-family conflict and turnover intention. Conclusion: The results of the study indicate that social support is an important factor in work-family conflict, job satisfaction and turnover intention among married female nurses. Supervisor support is important to married nurses as social support as it is controlled by the organization. Therefore, supportive relationships based on mutual respect between supervisors and nurses are necessary for a creative organizational atmosphere and system.

• 간호행정학회지
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• 제21권1호
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• pp.1-9
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• 2015

Purpose: This study was done to identify the influence of nursing work environment and social support on multidimensional organizational commitment among nurses. Methods: The survey was conducted in August 2012 with self-report questionnaire. Participants were 480 registered nurses working in one general hospital. Data were analyzed with descriptive statistics, t-test, ANOVA, Pearson correlation, and multiple regression using SPSS/WIN(16.0). Results: The average scores were; for affective commitment 2.84, for continuance commitment 2.48, and for normative commitment 2.57. There were significant relationships between affective, continuance, normative commitment and sub-factors of nursing work environment and social support. The affective, continuance, and normative commitment were all influenced by 'staffing and resource adequacy' and 'nursing foundations for quality of care', sub-factors of nursing work environment. Distinctively, affective commitment was influenced by 'staffing and resource adequacy', nurses' age, 'nurse-doctor relations', 'supervisor's emotional support', 'nurse participation in hospital affairs', 'nursing foundations for quality of care', and 'supervisor's informational support', which explained 30.9% of variance in affective commitment(F=31.57, p<.001). Conclusion: The findings show that programs which promote supervisors' emotional and informational support are important to enhance nurses' affective commitment. Also, it is necessary to improve nursing work environment to improve nurses' organizational commitment.

• The Journal of Korean Physical Therapy
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• 제31권4호
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• pp.254-259
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• 2019

Purpose: This study examined the interactions between the job strain and social support in the workplace on the development of workrelated neck pain in office workers. Methods: The participants included 62 office workers without neck pain over the last twelve months. A battery of measures evaluating the potential workplace risk factors in office settings were conducted at the baseline, and at the 12 month incidence of work-related neck pain was reported via monthly questionnaires. Survival analysis evaluated the interaction effect between job strain and social support on the development of work-related neck pain. Results: The incidence of work-related neck pain was 1.91 (95% CI: 1.06 - 3.45) per 100 person months. The interaction effect between job strain and social support found that job strain may increase the risk of developing new work-related neck pain when lower social support existed in the workplace. On the other hand, the adverse effects of job strain on the development of neck pain were not significant when workers had higher social support from their colleagues and supervisors. Conclusion: An investigation of the moderating effects of risk factors on neck pain might reveal the unexplained relationship between the risk factors for the development of neck pain in office workers. Therefore, the interest in prevention plans and treatments should involve a comprehensive understanding of the risk factors at workplace.

• 치위생과학회지
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• 제15권4호
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• pp.465-471
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• 2015

이 연구는 치과위생사의 일반적 특성, 직업특성, 교육훈련의 경험, 그리고 심리사회적 특성인 자기효능감과 사회적 지지 등이 직무성과의 대표적 지표인 직무몰입과 어떠한 관련성을 보이는지를 분석하고자 하였다. S, I, G지역의 치과 병 의원에서 1년 이상 근무경력이 있는 여성 치과위생사 418명을 최종 연구대상으로 하였고, 구조화된 자기 기입형 설문지를 사용하여 연구대상자의 일반적 특성, 직업특성, 교육훈련(학부 인문사회과목 수강경험, 취업 후 보수교육 등의 참여 경험), 심리사회적 특성(자기효능감, 사회적 지지) 등과 직무몰입 간의 관련성을 분석하였다. 분석 결과, 치과위생사들의 직무몰입에 영향을 주는 요인은 일반적 특성이나 직업특성보다는 대학 교육과정에서의 인문사회과목 수강경험과 심리사회적 요인인 자기효능감과 사회적 지지였다. 치과위생사의 직무몰입 향상을 위해 인성강화를 위한 대학 교육과정의 인문사회 교과목 편성의 제도적 보완, 자신의 업무역량을 강화시키고 업무에 대한 효능감을 향상시킬 수 있는 자기개발기회의 보장과 조성, 그리고 직장동료나 상사와의 다양한 정보 공유와 도움을 가능하게 해줄 수 있는 직장 내 멘토링 제도 등의 도입이 절실하게 필요하다.

• 간호행정학회지
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• 제7권2호
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• pp.349-359
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• 2001

This study was attempted to provide the basic data concerning development of stress management program for hospital nurses, and to focused on the analysis of job stress and social support according to the types of behavior pattern. The subjects were 296 staff nurses at a general hospital in Seoul. Data were collected with self-reported questionnaires and analyzed by SPSS-PC+ 8.0 win for descriptive analysis and ANOVA analysis. The results of this study indicated that; 1) The perceived job stress was negatively correlated with social support and was positively correlated with TABP. 2) The score of the perceived job stress was higher in TABP nurses than TBBP. The TABP nurses usually perceived more support from peers than from supervisors These results showed that the staff nurses who supported from supervisor felt less stress, and the score of the perceived job stress was higher in TABP nurses than in TBBP. So the differences in social support and job stress according to the types of behavior pattern must be considered significantly in development of the staff nurses' stress management program. Also it was needed to develop the strategies that TABP nurses was effectively supported by the supervisor.

• Safety and Health at Work
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• 제6권3호
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• pp.249-255
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• 2015

Background: Stressed workers suffer from severe health problems which appear to have increased. Poor leadership is especially considered a source of stress. Indeed, supervisors might perceive their subordinates to be similar to them as far as stress is concerned and this might more widespread in organizations than previously thought. Methods: The present research investigates the relationships between leaders' health, in terms of work-related stress, mental health, and workplace bullying and their evaluation of subordinates' stress. Five regression models were formulated to test our hypothesis. This is a cross-sectional study among 261 Italian leaders, using supervisor self-assessment and leaders' assessments of their subordinates. Results: Leaders' health was related to their evaluation of staff stress. Job demand, lack of job control, and lack of support by colleagues and supervisors evaluated in their subordinates were particularly associated with the leaders' own health. Conclusion: Implications for developing healthy leaders are finally discussed.

• 대한안전경영과학회:학술대회논문집
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• 대한안전경영과학회 2013년 추계학술대회
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• pp.221-230
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• 2013

This paper is written following an analysis of occurrence trend of industrial disaster in manufacturing industry. One of major reason of industrial accident is unsafe action caused by lack of work supervision. so we have surveyed the understanding level of supervisors for industrial safety and their education of industrial safety which is forced by industrial law. We have got the result that the supervisor's education is necessary to prevent industrial disaster but it's not fit for their own workplace for various reasons from the survey and analysis. I would like to suggest effective solutions. The institute of education should train that they can execute safety and health works themselves by classification of the industrial category, company scale and located region. Also, government should endow supervisors with authority and responsibility for the activation of education system. Finally, government should support the expense of education to medium and small-sized enterprises especially, and they should be interested in the attendance and execution of education. They will achieve the goal to prevent industrial disasters in manufacturing industry through the enforcement of effective supervisor system as per the remark mentioned above.