• Title/Summary/Keyword: Supervisors

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Job Satisfaction and Customer-oriented Service Performance of University Foodservice Employees (대학급식소 종사원의 직무만족과 고객지향서비스 수행도)

  • Won, Seon-Im;Park, Hye-Yeong;Jang, Yu-Gyeong
    • Journal of the Korean Dietetic Association
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    • v.8 no.4
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    • pp.359-371
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    • 2002
  • The aims of this study were to estimate the level of job satisfaction and customer-oriented service performance in university food service employees Two hundreds-six food service employees working in Seoul were enrolled and the response rate was 85.8%. Of respondents, 85.9% was female and most of the respondents were 40 years up (70.8%). Generally, respondents had approximately 5 years job experience and high school level. Mean score of job satisfaction was 3.23 score out of 5.00. The highest and lowest items on job satisfaction were responsibility and commitment(4.00). and promotions opportunity(2.69), respectively. Considering job satisfaction; relationships of supervisors, employment and career were significantly different in age(P<0.05), job-system and wage(P<0.05), respectively. Mean score of customer-oriented service performance was 3.75. The highest and lowest items on customer-oriented service performance were delivering on time(4.02) and service information for customers(3.21), respectively. Customer-oriented service performance was significantly different in age and wage(P<0.05). Job satisfaction had positive correlation to customer-oriented service performance. Relationship of supervisors was positively correlated with relationship of coworkers and career.

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A Study on the Development of the Guidelines for Supervision and Inspection of Earthworks Quantity Using 3D Scanning Technology (3D 스캐닝 기술을 이용한 토공사 기성관리 감독 및 검사 가이드라인 개발)

  • Lee, Young-ho;Yun, Won Gun;Park, Jae-woo
    • Journal of the Korean Society of Industry Convergence
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    • v.23 no.5
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    • pp.735-746
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    • 2020
  • Recently, in Korea, various technology developments have been made to utilize 3D space and facility data such as unmanned aerial vehicles (UAV) and laser scanners with the goal of improving productivity at construction sites. However, the lack of related regulations for 3D laser scanner surveying has been a barrier to using the technology across the surveying industry. As a result, owners, contractors, and construction supervisors are reluctant to introduce and apply technology to the site. In this study, the guidelines (drafting and inspection work to be supervised by construction supervisors when constructing earthworks using laser scanners) was developed and presented so that the earth surveying and quantity calculation technology using a laser scanner could be applied and diffused in a construction site. Through the development of this guideline (proposal), it is judged that the supervision and inspection of earthworks quantity using a laser scanner will be activated in the field.

The Association between Psychosocial Work Environment and Depressive Symptoms among Korean Teachers (한국 교사의 심리·사회적 근로환경과 우울 위험의 관련성)

  • Choi, Eunsuk;Kwon, Minjung;Lee, Hae-Joon;Cho, Gyo-Young
    • Research in Community and Public Health Nursing
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    • v.28 no.4
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    • pp.463-471
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    • 2017
  • Purpose: This study aimed to identify the association between psychosocial work environment and depressive symptoms among Korean teachers. Methods: Data on 235 elementary school teachers and 341 middle and high school teachers was obtained from the 2014 Korean Working Condition Survey. The effect of psychosocial work environment on depressive symptoms was determined by multiple logistic regression analyses. Results: The prevalence of depressive symptoms was 18 % in elementary school teachers and 24 % in middle and high school teachers. When adjusted for demographics and other socio-psychological and environmental factors, 'social community at work' served as a protection factor for Korean teachers' depressive symptoms. In addition, 'cognitive demands' in elementary school teachers and 'social support from supervisors' in middle and high school teachers were found to be predictors of depressive symptoms. Conclusion: Interventions to increase 'social community at work' and 'social support from supervisors', and to decrease 'cognitive demands' may be helpful for Korean teachers at risk of depression.

Job Satisfaction related Factors of Home Visiting Nurses in the Public Health Centers (보건소 방문간호사의 직무만족 관련요인)

  • Kim, Yi-Soon;Jeong, Ihn-Sook;Lee, Jung-Hee;Park, Hyoung-Sook
    • Journal of Home Health Care Nursing
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    • v.9 no.2
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    • pp.129-137
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    • 2002
  • Purpose: This study was aimed to investigate predictors of job satisfaction of home visiting nurses at the 16 public health centers in Busan. Method: There are two groups of independent factors: non-work related (age. educational level. working duration as nurses in hospitals. certificate). and work related (working duration as nurses in public health centers. working duration as home visiting nurse. position. number of households visited per week, workload, cooperation among staff, support by supervisors, supply of vehicles, supply of materials). The participants were 88 home visiting nurses from 16 public health centers in Busan. Data were collected with self-administrated questionnaires and analysed using an univariate logistic regression and multiple logistic regression analysis. Result: support by supervisors (good vs not-good, OR=3.70. p=0.025), and supply of materials (good vs not-good, OR=3.33, p=0.038) had significants effects on job satisfaction. Conclusion: The results were similar to those of other studies on the predictors of job satisfaction of clinical nurse at hospitals, and were helpful in developing nursing interventions to increase job satisfaction among home visiting nurses in public health centers. Busan.

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Does Leaders' Health (and Work-Related Experiences) Affect their Evaluation of Followers' Stress?

  • Giorgi, Gabriele;Mancuso, Serena;Fiz Perez, Francisco Javier;Montani, Francesco;Courcy, Francois;Arcangeli, Giulio
    • Safety and Health at Work
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    • v.6 no.3
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    • pp.249-255
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    • 2015
  • Background: Stressed workers suffer from severe health problems which appear to have increased. Poor leadership is especially considered a source of stress. Indeed, supervisors might perceive their subordinates to be similar to them as far as stress is concerned and this might more widespread in organizations than previously thought. Methods: The present research investigates the relationships between leaders' health, in terms of work-related stress, mental health, and workplace bullying and their evaluation of subordinates' stress. Five regression models were formulated to test our hypothesis. This is a cross-sectional study among 261 Italian leaders, using supervisor self-assessment and leaders' assessments of their subordinates. Results: Leaders' health was related to their evaluation of staff stress. Job demand, lack of job control, and lack of support by colleagues and supervisors evaluated in their subordinates were particularly associated with the leaders' own health. Conclusion: Implications for developing healthy leaders are finally discussed.

Influence of Family-friendly Corporate Environment on Women Managers' Self-efficacy and Career Success (가족친화적 기업환경이 여성관리자의 자아효능감과 경력성공에 미치는 영향)

  • Kim, Phil-Suk
    • Journal of Families and Better Life
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    • v.30 no.4
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    • pp.49-57
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    • 2012
  • This study aims examining a few elements representing a family-friendly corporate environment such as the attitude of CEOs, corporate culture, the support from direct supervisors and their influence on the sense of self-efficacy and career success of women managers. The summary and conclusion of the result of this study is as follows; first, the positive attitude of CEOs as one of the representing elements for family-friendly corporate environment was found to affect the sense of self-efficacy and the career success of married women managers with positive effects. Second, the support of superiors turned out to have a positive effect on career development of women managers. Finally, the sense of women's self-efficacy turned out to affect career success of women managers. For the use of female resources as a growth power, the attitude of CEOs who promote gender equality, and the support of supervisors will play a very important part, and in order to build a corporate culture with gender equality, promotion and policy-making on corporate as well as government level are required.

Student Research in Basic Medical Education: Why Do We Say Student Research? (의학교육기관의 학생연구: 왜 우리는 학생연구를 말하는가?)

  • Park, Won Kyun
    • Korean Medical Education Review
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    • v.17 no.2
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    • pp.57-59
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    • 2015
  • Student research has been proposed as an educational strategy to fulfill the current requirements in basic medical education (BME) and to compatible with the self-directed development of professionalism. It is commonly accepted that the goals of student research are to develop the competencies of critical, reflective, and self-directed thinking; problem-solving; and creativity; as well as to acquire the skills necessary to search for information and analyze the literature; to cultivate the talent of mastering a specialized field through deeply intensified learning; and to establish close relationships between students and supervisors. To successfully implement student research, authorities on BME should to plan the procedure for the student research projects and allocate personal and material resources adequately in order to provide the opportunity for self-evaluation and reflection through the completion of daily records, to develop the habit of consistently evaluating one's own study, and to maintain a collegial relationship between students and supervisors by offering the proper feedbacks in a timely and consistent manner. In conclusion, despite several obstacles and difficulties in the establishment of successful student research projects, student research could provide students the motivation to develop themselves into expert academic researchers, and play a role in educating students to help solve patients' problems based on scientific evidence in the future.

Task Rescheduling Using a Coordinator in a Structural Decentralized Control of Supervisory Control Systems

  • Lee, Sang-Heon;Kim, Ill-Soo;Kai C. Wong
    • International Journal of Precision Engineering and Manufacturing
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    • v.5 no.2
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    • pp.22-31
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    • 2004
  • A problem of task rescheduling using a coordinator in a structural decentralized control of supervisory control theory is formulated. we consider that the overall system is divided into a number of local systems. Using an example of a chemical batch reaction process, it has shown that after local supervisors have been established for a given task, a coordinator can be used to solve some rescheduling problems among local plants for new or modified tasks. The coordination system models the interactions of local plants, and is consisting of only the shared events of local plants, so simpler to synthesize. A coordinator is designed based on the specifications given for the coordination system. Under the 'structural' conditions developed in this paper, the combined concurrent actions of the coordinator with the existing local supervisors will achieve the rescheduling requirements. Again since the conditions are structural (not specification-dependent), once the coordination architecture has been established, it can be used for a number of different tasks without further verifications.

The Influence of Social Support on Job Satisfaction of Migrant Workers (외국인 근로자의 사회적 지지가 직무만족에 미치는 영향)

  • Yi, Ggod-Me;Jung, Hye-Sun;Yi, Yun-Jeong;Hyun, Hye-Jin;Kim, Hee-Gerl
    • Korean Journal of Occupational Health Nursing
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    • v.18 no.2
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    • pp.165-173
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    • 2009
  • Purpose: In Korea, the number of migrant workers is increasing. However, migrant workers have low job satisfaction due to poor working environment, and insufficient social support. This study aimed to investigate the role of social support for job satisfaction of migrant workers. Method: We have analyzed the survey data of 397 migrant workers collected from free clinic for migrant workers located in Seoul, Gyeonggi-do and Chungcheong-do. Result: When the migrant workers received monetary and emotional supports from supervisors and colleagues, their job satisfaction turned out to be significantly high. The factors that influence job satisfaction of migrant workers are as follows: involvement in manufacturing industry, over 9 hours of daily sleep, monetary and emotional support from supervisors. Their job satisfaction strongly influenced by these factors. Conclusion: Social support will increase job satisfaction of migrant workers and it will subsequently decrease job turnover rate and increase productivity as well as quality of life.

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Servant Leadership of Physical Therapist Supervisor's Impact on the Organization Efficiency (물리치료 관리자의 서번트 리더십이 조직유효성에 미치는 영향)

  • Han, Yong-Soo;Lim, Jung-Do
    • The Korean Journal of Health Service Management
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    • v.5 no.1
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    • pp.111-123
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    • 2011
  • The research tris to provide some basic data for the efficient method of human resources management and the efficiency of hospital organization by drawing how servant leadership of physical therapists has impact on job satisfaction and organizational commitment. As a measuring device the method of self-fill-in questionnaire survey was utilized and the correlation and regression analysis was practiced on demographic property, the relationships of 11 kinds of variables between servant leadership and organizational commitment. Job satisfaction was concerned with internal motivation, autonomy, hearing, altruistic vocation, community sense, sympathy formation, vision in the positive order, while organizational commitment was concerned with internal motivation, altruistic vocation, vision, autonomy, community sense, hearing, and sympathy formation is the positive order. Supervisors of physical therapists should try to strive to fulfill the demands of therapists in their position, suggest the vision and objectives to them, and enhance their community sense. As a result, supervisors of physical therapists can enhance job satisfaction and organizational commitment in the position of their employees.