• 제목/요약/키워드: Summary Management

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외식업체 이용 고객의 생활 만족이 삶의 질에 미치는 영향에 관한 연구 - 부산 지역 외식업체 이용 고객을 중심으로 - (A Study on the Effect of Life Satisfaction of Customers on Their Quality of Life in the Food Service Industry)

  • 장병주;윤대균
    • 한국조리학회지
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    • 제16권5호
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    • pp.14-24
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    • 2010
  • 본 연구는 부산 지역 외식업체를 이용하는 고객의 생활 만족과 삶의 질에 관한 연구이고, 두 변수의 인과관계를 검증하기 위하여 수행되었다. 실증분석을 위한 설문조사는 부산 지역 외식업체를 이용하는 고객을 대상으로 하였으며, 조사 기간은 2010년 4월 1일에서 30일까지 실시되었다. 실증분석을 하기 위하여 사용된 유효표본은 316부이다. 본 연구의 결과는 다음과 같다. 첫째, 생활 만족이 삶의 질에 유의한 영향을 미칠 것이라는 가설의 검정 결과, 생활 만족은 삶의 질에 3개의 요인(개인적 성장, 자아 수용, 자주성 요인)에 유의한 영향을 미치는 것으로 나타났다. 그러나 자율성요인에는 유의한 영향을 미치지 않는 것으로 나타났다. 둘째, 성별과 교육에 따라서는 생활 만족에 유의한 차이가 없는 것으로 나타났다. 셋째, 삶의 질의 자아 수용 요인을 제외하고 성별과 교육에 따라서도 삶의 질에는 차이가 없는 것으로 나타났다.

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식공간의 매력성이 레스토랑 서비스 품질 평가와 이용 의도에 미치는 영향 (The Influence of an Attractive Dining Space on Customers' Service Quality Evaluation and Purchasing Intention)

  • 강은숙;전병길
    • 한국조리학회지
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    • 제16권5호
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    • pp.208-220
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    • 2010
  • 본 연구를 통해 레스토랑의 식공간 매력성(attractiveness)이 고객들의 레스토랑 평가에 어떻게 영향을 미치게 되는지를 실험 연구 방법에 의해서 규명하고, 동시에 소비자 행동에 영향을 미치는 구매 위험 지각과 감성 강도가 레스토랑 평가에 대한 식공간 매력성의 효과를 어떻게 조절하는지를 확인하였다. 한편, 종속 변수를 레스토랑의 예상된 서비스 품질과 이용 의도로 설정하고 식공간 연출의 효과를 파악하고자 하였다. 연구결과를 요약하면 다음과 같다. 첫째, 매력적으로 연출된 식공간은 매력적이지 못한 식공간에 비해 레스토랑 고객들의 예상된 서비스 품질에 대한 긍정적인 평가를 유도하고, 또한 이용 의도를 증가시켰다. 둘째, 연출된 식공간의 매력성은 저(低)위험 지각의 구매 상황보다 고(高)위험 지각의 구매 상황에서 레스토랑 고객들의 예상된 서비스 품질과 이용 의도에 대해 보다 큰 영향을 미쳤다. 셋째, 연출된 식공간의 매력성은 감성 강도가 낮은 고객보다 높은 고객의 예상된 서비스 품질과 이용의도에 대해 보다 큰 영향을 주어 개인 특성 변수인 감성 강도의 조절 효과가 밝혀졌다.

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한국전통혼례문화의 계승을 위한 혼례절차에 대한 미혼남녀의 인식연구 (A Research on Perceptions of the Wedding Ceremony of Unmarried People for the Succession of Korean Traditional Wedding Culture)

  • 주영애
    • 가족자원경영과 정책
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    • 제14권1호
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    • pp.57-71
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    • 2010
  • The purpose of this study was to explore perceptions and awareness of traditional Korean wedding ceremonies. For this purpose, I began a literature review and investigated the consciousness about traditional Korean wedding ceremonies among unmarried people. As a result, I discussed the future of Korean wedding culture. Data were analyzed from the sample of 206 unmarried people collected from April 20 to Jun 13, 2009. The data were analyzed by making use of the SPSS program and included Frequency analysis, ANOVA and the $\chi^2$-test. The summary of these results was as follows. First, unmarried people want a special wedding ceremony. They think the appropriate age of marriage is between their 20s and mid-30s. The traditional wedding ceremony is changing, but they think that the meanings behind them will continue. If they married a foreigner, they would want to have a modem wedding ceremony and each of their traditional wedding ceremonies. Second, they have no educational experience about traditional wedding culture(85.4%). Some people who have educational experience learned about traditional wedding culture from their parents or grandparents. Third, most traditional wedding procedures were influenced by Korean customs. Most men did not know about traditional Korean wedding procedures. But if they get married, they will follow traditional wedding procedures (M=3.35). In the future, we will have to succeed Korean wedding culture, for example, Peau back(幣帛), Ham(函), and traditional wedding ceremony.

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Gini 계수와 Lorenz 곡선에 의한 지역별 병상분포 양상 분석 (Geographic distribution analysis of hospital beds by Gini index and Lorenz curve)

  • 안병기;박재용;김기훈
    • 한국병원경영학회지
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    • 제16권3호
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    • pp.1-18
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    • 2011
  • In this study, population census(2005 & 2008) from Statistics Korea and the statistical data of the number of hospital beds by healthcare facilities classification from Ministry of Health and Welfare were used. For analyzing distribution of hospital beds, hospital beds were classified as acute care beds, long-term care beds and all hospital beds, which is including acute and long-term care beds. Regional areas, which are city(si), county(goon) for the study and district(gu) were reclassified as metropolitan city, city(si) and county(goon). Because there were 165 regional areas in 2005 and 2008, 84 and 81 areas were classified as metropolitan city and/or city and county, respectively. Gini index were calculated for hospital beds from each year, and Lorenz curves were drawn. The following summary presents the findings of this study. Compared to the year 2005 and 2008, the Gini index was 0.24472, and hospital bed numbers increased slightly by 0.80% than in 2005. In case of acute care beds, the Gini index was 0.23797(0.13%), and there was no big difference; however, the Gini index for long-term care beds was 0.41091, and there was a 30.25% decrease, which shows improvement to reduce disparities. It might result from an increase in long-term care beds up to 476.2%. For geographical equality of hospital beds, the Gini index and Lorenz curve, which can be compared the degree of inequality in the distribution of hospital beds reasonably and possibly show statistical data, should be used. Through this study, the distribution policy of hospital beds should be established.

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수용개작방법을 활용한 당뇨인의 발관리 실무지침 개발 (Development of Clinical Practice Guideline by Adaptation: Diabetic Foot Care)

  • 정인숙;박경희;송복례;심강희;한은진;홍은영;정영선;이선희;박동아;정재심
    • 임상간호연구
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    • 제21권2호
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    • pp.196-206
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    • 2015
  • Purpose: This study was done to use a guideline adaptation process to develop a Korean evidence-based diabetic foot care clinical practice guideline for diabetic foot prevention and management. Methods: The guideline adaptation process was conducted according to the guideline adaptation manual developed by the National Evidence-Based Healthcare Collaborating Agency. The process consists of three main phases, with 9 modules including a total of 23 steps. Results: The newly developed diabetic foot care clinical practice guideline consisted of an introduction, description of diabetic foot, summary of recommendations, recommendations, references, appendices, and glossary. There were 165 recommendations in 4 sections (risk assessment for diabetic foot ulcers, prevention of diabetic foot ulcers, wound assessment of diabetic foot ulcers, and management of the diabetic foot). In grading by recommendations, for A there were 30 (18.2%), B, 8 (4.8%), C, 30 (18.2%) D, 97 (58.8%). Conclusion: This guideline can be used as educational material for healthcare workers and diabetic patients. It can also be utilized as a practice guideline for healthcare workers in the hospital and community setting.

Revised (2018) COPD Clinical Practice Guideline of the Korean Academy of Tuberculosis and Respiratory Disease: A Summary

  • Park, Yong-Bum;Rhee, Chin Kook;Yoon, Hyoung Kyu;Oh, Yeon-Mok;Lim, Seong Yong;Lee, Jin Hwa;Yoo, Kwang-Ha;Ahn, Joong Hyun
    • Tuberculosis and Respiratory Diseases
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    • 제81권4호
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    • pp.261-273
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    • 2018
  • Chronic obstructive pulmonary disease (COPD) results in high morbidity and mortality among patients nationally and globally. The Korean clinical practice guideline for COPD was revised in 2018. The guideline was drafted by the members of the Korean Academy of Tuberculosis and Respiratory Diseases as well as the participating members of the Health Insurance Review and Assessment Service, Korean Physicians' Association, and Korea Respiration Trouble Association. The revised guideline encompasses a wide range of topics, including the epidemiology, diagnosis, assessment, monitoring, management, exacerbation, and comorbidities of COPD in Korea. We performed systematic reviews assisted by an expert in meta-analysis to draft a guideline on COPD management. We expect this guideline to facilitate the treatment of patients with respiratory conditions by physicians as well other health care professionals and government personnel in South Korea.

요추 추간판 탈출증으로 인한 요통 및 생활기능저하에 대한 한방 집중치료 치험 1례 (Intensive Korean Medicine Treatments for Low Back Pain and Decreased Living Function due to Herniation Intervertebral Discs in the Lumbar Spine: A Case Study)

  • 최기원;김태주;박한빈;유동휘;김호;이상건;조현우;최재용
    • 대한한방내과학회지
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    • 제41권2호
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    • pp.283-292
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    • 2020
  • Background: This case study suggests the potential use of Korean medicine treatments as a conservative management for low back pain and decreased living function due to herniation of intervertebral discs in the lumbar spine. Case Summary: The patient suffered low back pain and decreased living function due to herniation of intervertebral discs of the lumbar spine. Korean medicine treatments, including herbal medicine, acupuncture performed on BL23, BL40, SP6, and GB39, and pharmacupuncture containing Sinbaro, were applied for eight days. The numeric rating scale (NRS) results for low back pain decreased from 6 to 2 and the Oswestry Disability Index (ODI) low back pain scores decreased from 75.56 to 31.11. Walking time also increased from less than one minute to 20 minutes, with an increase in range of motion (ROM) from "Uncheckable" to about normal motion range. Conclusion: Korean medicine treatment can be considered to be an effective conservative management option for pain and decreased living function in patients with herniation of intervertebral discs in the lumbar spine.

Getting Emotional about Quality: Questioning and Elaborating the Satisfaction Concept

  • Lilja, John;Wiklund, Hakan
    • International Journal of Quality Innovation
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    • 제6권3호
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    • pp.38-55
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    • 2005
  • Consumption has generally become more fragmented, hedonic and individual specific, satisfying not only functional but also emotional needs. In parallel, customer satisfaction is now thought to be both a cognitive and affective response, and the closely related concept of job satisfaction is commonly seen as an emotional reaction. The reasoning within quality management does, however, still lean heavily toward cognitive judgements (i.e. performance ratings), the emotional component clearly being under explored. Further, performance variables have shown not to be significant in predicting satisfaction for certain 'experience products', the effect fully mediated by emotions. As a consequence a cognitive judgement based quality concept has lost its ability to predict satisfaction, which clearly contradicts with the modem quality definition, stressing quality as the ability to satisfy the customer. Emotions have however entered the quality discourse and it has been proposed that having customers that are merely feeling satisfied will not suffice. Instead, there has been a plethora of executive exhortations in the trade press calling on business to 'delight the customer'. Strategies for doing so have however usually been imprecise and unclear, and the different drivers of delight and satisfaction are not well explored. This paper aims to complement the previous cognitive dominance by exploring the multiple emotional responses involved in customer satisfaction. A conclusion being that we currently are measuring something, in terms of satisfied, that is more or less independent of what we aim for, in terms of delight. It is also most likely that - depending on the situation, product, and person - other positive and negative emotions are more important outcomes of purchase and usage than merely satisfaction. It is questioned whether a single, summary response such as satisfaction is feasible or even desirable.

제 2형 당뇨 환자의 식이, 신체활동, 자가간호, 자기효능감과 심혈관 합병증 위험요소간의 관계 (The Relationship of Diet, Physical Activities, Self-efficacy, and Self-care with Cardiovascular Risk Factors among Clients with Type II Diabetes)

  • 이해정;김명수
    • 성인간호학회지
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    • 제19권2호
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    • pp.283-294
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    • 2007
  • Purpose: The purpose of this study was to identify predictors of cardiovascular risk factors of type 2 diabetic patients. Methods: Diabetic patients (N=160) were interviewed from November, 2003 to June, 2004. The 24 hour dietary recall, the International Physical Activity Questionnaire, the Diabetes Management Self-Efficacy Scale for patient with Type 2 diabetes, the Revised Summary of Diabetes Self-Care Activities Measure Scale and Parma Cardiovascular Risk Index were used to measure the predictors. Data were analyzed by descriptive analyses, Pearson correlation coefficients, and stepwise multiple regression using the SPSS WIN 10.0. Results: Mean dietary intakes of the participants were protein(P) of 64.5g, carbohydrate(C) of 280.74g, fat(F) of 30g, and calcium of 511.45mg. The ratio of CPF was 75:17:8. About 45% of the participants didn't exercise on a regular basis. The levels of self-efficacy, self-care, and cardiovascular risk factors of the participants were moderate. Self-efficacy was the most important predictor of cardiovascular risk factors along with self-care, exercising for more than 6 months, carbohydrate intakes and levels of physical activities. Conclusion: The findings of the study suggest that intervention programs increasing self-efficacy on diabetic management would be more beneficial than the fractional approach focusing only on diet or physical activities.

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철도사고 분석과 대책 (Railroad accident analysis and countermeasure)

  • 안창근;이원영
    • 한국철도학회:학술대회논문집
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    • 한국철도학회 2007년도 추계학술대회 논문집
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    • pp.658-670
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    • 2007
  • 철도수송현장에는 인적오류에 의한 사고가 대부분이며 그중 직접 열차를 조종하는 기관사의 신호 확인 결여, 제동취급 불량, 억측운전, 타성에 젖은 불안전한 습관 등이 사고의 원인되어 사고가 발생되며 판단과 조치미숙으로 병발사고로 이어진다. 우리는 10년간 운전사고 통계분석으로 사고유형과 발생 비율을 조사하고 철도원들의 인적오류로 인한 국내외 사례를 분석하고 대구지하철 화재사고와 서울도시철도 7호선 화재사고를 비교분석을 하며 일반철도와 지하철 1인 승무로 인한 문제점을 찾고자 한다. 또 철도사고를 방지하기 위해서는 이론과 기능이 겸비된 우수한 인력을 양성해야 하는 가운데 철도기관사 양성 시스템과 다른 나라 양성제도와 법과 규정을 비교하고 사상사고로 인한 직업병과 그 대책을 찾기로 한다. 결론으로 사고원인은 인간에게 있으며 교육 및 인사시스템에 많은 문제점이 발견되어 직군과 직렬의 개방이 필요하며 다양한 인적자원을 적의적소에 배치하여 1차적 인적오류를 차단하고 직업병 발병과 처리를 조기에 해결할 수 있으며 철도 접근성이 없는 일반인 공채보다 직원가운데 기관사를 양성하는 교육시스템 전환과 지하철 열차화재나 차량고장사고로 처리를 위해 선진국처럼 2인 승무를 대체할 제도적 법제화와 1인 2기 인사시스템 개선이 필요하다.

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