• 제목/요약/키워드: Study satisfaction

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Relation among Clinical Learning Environment, Clinical Practice Course Satisfaction and Major Satisfaction in Nursing Students (간호대학생의 임상실습 교육환경, 실습교과목 만족도 및 전공 만족도와의 융합적 관계)

  • Shin, Seung-Ok
    • Journal of Convergence for Information Technology
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    • v.7 no.6
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    • pp.19-24
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    • 2017
  • The purpose of this study is to investigate the relationship among the Clinical learning environment, clinical practice course satisfaction and the major satisfaction of nursing students. The subjects of this study were included 118 nursing students in one area. Data collection was conducted in September 20 17, and data analysis was descriptive statistics and Pearson's correlation. The results of the study showed that the average of the Clinical learning environment was $3.32{\pm}0.41$, the average clinical practice course satisfaction was $3.88{\pm}0.55$ and the average level of satisfaction was $3.99{\pm}2.30$. Clinical Practice Environment and Clinical Practice Course Satisfaction was (r=.586, p=.000), and the Clinical Practice Course Satisfaction with Major satisfaction was (r=.560, p=.000), Clinical Learning Environment and Major Satisfaction significant positive correlation (r=.530, p=.000). In order to increase resilience, it is necessary to improve the clinical practice environment and the major satisfaction through a detailed study.

Factors Influencing Life Satisfaction in Korean Baby-boomer Men with Drinking Problems

  • Kim, Minju
    • Journal of muscle and joint health
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    • v.20 no.3
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    • pp.207-213
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    • 2013
  • Purpose: The purpose of this study was to examine the levels of life satisfaction and identify factors influencing life satisfaction in Korean baby-boomer men with drinking problems. Methods: The study used cross-sectional design with secondary analysis of the 7th data of Korean Welfare Penal Study collected in 2012 from 6,000 Korean households. Among 1,572 baby-boomers born between 1955 and 1963, 349 men with a drinking problem were selected as a sample by the Alcohol Use Identification Test (AUDIT) scores. Levels of depression, self-esteem, and life satisfaction were measured. Descriptive statistics, t-tests, ANOVA, Pearson's correlation coefficients, and stepwise multiple regression were conducted with SPSS/WIN 21.0. Results: The findings indicated that the mean AUDIT score was 13.7. Means were 2.8 for depression, 20.2 for self-esteem, and 23.2 for life satisfaction. The results of multiple regression analysis showed that self-esteem, depression, educational level, and levels of problem drinking significantly predicted life satisfaction, explaining 41.1% of the variance. Conclusion: Problem drinking, depression, and self-esteem were important to improve life satisfaction among Korean baby-boomer men. Further study is necessary to examine the mediating effects of depression and self-esteem in the relationship between problem drinking and life satisfaction.

Relationships among Nurses' Internal Marketing, Occupational Satisfaction and Organizational Commitment (병원 간호조직의 내부마케팅, 직무만족, 조직몰입 간의 관계)

  • Oh, Suk-Hee;Moon, Seung-Tae;Kang, Hee-Sun
    • Korean Journal of Occupational Health Nursing
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    • v.20 no.1
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    • pp.65-73
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    • 2011
  • Purpose: This study investigates nurses' organizational commitment, internal marketing, and occupational satisfaction depending on their age, martial status, clinical experience and income. Methods: The subjects of this study were 350 nurses from six hospitals in Jeolla-do. The t-tests were used to analyze the differences in internal marketing, occupational satisfaction, and organizational commitment depending on their age, marital status, career, and income. The relationships among internal marketing, occupational satisfaction, and organizational commitment were analyzed by the path analysis. Results: The results of this study showed that organizational commitment was correlated with age, clinical experiences, and income, but not significantly associated with martial status. Education and training policy, benefit system, and fairness of the internal marketing were influencing factors on occupational satisfaction. These factors were correlated with organizational commitment through occupational satisfaction. Conclusion: This study addressed the relationships among nurses' internal marketing, occupational satisfaction, and organizational commitment. Based on the results, it is suggested that hospital organizations introduce more diverse incentive policies to enhance nurses' occupational satisfaction and organizational commitment.

A Study on Relationship Quality Influencing Customer Value, Customer Satisfaction and Relationship Retention Intention in the B2B Transaction : Focused on Clients of PCB Manufacturing Corporation (B2B 거래관계에서 고객가치, 고객만족, 관계지속의도에 영향을 미치는 관계품질에 관한 연구 : PCB 제조기업의 고객사를 중심으로)

  • Kim, Min Jeong;Lee, Jae Kwang;Jeong, Jong Kwan
    • Journal of Information Technology Services
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    • v.13 no.4
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    • pp.139-153
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    • 2014
  • The purpose of this study is to examine the impact of relationship quality on customer value, customer satisfaction and relationship retention intention in the B2B transaction relationship. For the empirical study, we conducted a survey of the PCB corporation's client companies and used 110 surveys of them for analysis. The results of this study are summarized as follows : First, trust, relationship satisfaction, unity and performance as factors of relationship quality had significantly positive effect on relationship retention intention by the medium of customer satisfaction. Second, utilitarian value which is a parameter did not have significantly effect on customer satisfaction and relationship retention intention. Whereas, hedonic value which is influenced by relationship satisfaction, unity and performance had significantly positive effect on customer satisfaction and relationship retention intention. These results are not treated weightily in the preceding studies and managing the hedonic value in B2B transaction relationship is considered important to improve the customer satisfaction and relationship retention intention.

Effect of Consumption Value of Restaurant Service on Consumer Satisfaction: Focusing on Consumer Experiences at a Chinese Franchise Restaurant (외식서비스에 대한 소비가치가 소비자만족에 미치는 영향: 중국 프랜차이즈 레스토랑 소비자경험을 중심으로)

  • Sun, Wan Lu;Hwang, Hyesun;Hong, Ji Hyung
    • Human Ecology Research
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    • v.58 no.2
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    • pp.177-186
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    • 2020
  • This study examined consumer experiences on consumption value for the restaurant service and the effect of consumption value on consumer satisfaction. Consumption value was composed of four values: functional, social, emotional, and epistemic. Participants consisted of 407 consumers who live in Shanghai and have experience eating at Haidilao restaurant. The results of this study suggested that the perceived consumption value of the restaurant service varies by the socio-demographic backgrounds of consumers. Consumer satisfaction is affected by the epistemic, emotional, and functional values of the restaurant service. The effect of epistemic value on consumer satisfaction with restaurant service was the highest among all consumption values followed by emotional and functional values. There was no significant effect of social value on consumer satisfaction. This study showed that consumers pursue various values in the restaurant services which had a greater influence on consumer satisfaction than the functional value related to the primary purpose of restaurant services. As the consumer experience diversifies along with the globalized food service industry, it is necessary to improve the consumer satisfaction of restaurant services by investigating what values and experiences consumers pursue. The results of this study contribute to a consumer-oriented service design of restaurants by illuminating consumers' experiences with consumption values that influence consumers' satisfaction with the overall restaurant service.

A Comparative Study on the Job Satisfaction of Teachers in Day Care Centers - Urban vs. Rural Areas - (도시와 농촌지역 어린이집 교사의 직무만족도와 관련 변인에 관한 연구)

  • 장영애
    • The Korean Journal of Community Living Science
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    • v.15 no.2
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    • pp.43-54
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    • 2004
  • The purpose of this study is to examine the job satisfaction of teachers in urban and rural day care centers. The subjects of this study were 134 teachers in urban(n=68) and rural(n=66) areas. Participants completed an early childhood job satisfaction survey. The statistics used for this data were t-test, one-way ANOVA (Duncan's test), and multiple regression analysis. The study showed significant differences between urban and rural teachers' job satisfaction in the job itself, human relationships, and working environment. The job satisfaction of the teachers in urban day care centers was influenced significantly by the related variables: age of teacher, marital status, education level, educational career, capacity, number of classes, class size, working hours, and the age of the children in class. The job satisfaction of the teachers in rural day care centers was influenced significantly by the above variables. The important factors on predicting the job satisfaction of the urban day care teachers were found to be the age of teachers, educational career, education level, and number of classes. The important factors for predicting the job satisfaction of the rural day care center teachers were found to be the age of teacher, educational career, education level, number of classes and working hours.

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Impact of Psychosocial Wellbeing Status and Self Leadership on the Job Satisfaction of Fire Officers (소방공무원의 사회심리적 건강수준과 셀프 리더십이 직무만족도에 미치는 영향)

  • Lee, Hyun-Ju;Park, Hyoung-Sook
    • Journal of Korean Academy of Fundamentals of Nursing
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    • v.25 no.2
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    • pp.89-98
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    • 2018
  • Purpose: The purpose of this study was to examine the relationship of psychosocial wellbeing status and self leadership with job satisfaction of fire officers. The effects of these variables on job satisfaction were also examined. Methods: The study design was a descriptive, correlational design. For this study, data were collected from 189 fire officers in B metropolitan city, K and Y cities. Data were analyzed using descriptive statistics, t-test, one-way ANOVA, and multiple regression analysis with SPSS 21.0 program. Results: The results showed that job satisfaction had a significant correlation with psychosocial wellbeing status (r=-.38, p<.001) and self leadership (r=.26, p<.001). Psychosocial wellbeing status had a significant correlation with self leadership(r=-.47, p<.001). Multiple regression analysis for job satisfaction revealed that the most powerful predictor was psychosocial wellbeing status followed by self leadership. Pychosocial wellbeing status, self leadership, age, marital status and current job task career explained 25.0% of the variance in job satisfaction. Conclusion: Findings indicate that various factors are related to the job satisfaction of fire officers. Based on the results of this study, further development and application of programs to improve fire officers' job satisfaction are needed.

A Study on the Influence of the Directions of Career Development on Individual & Organizational Satisfaction (서울 시내 호텔 기업의 경력 개발 제도의 지향성이 개인 만족과 조직 만족에 미치는 영향에 관한 연구)

  • Shim, Young-Kuk
    • Culinary science and hospitality research
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    • v.13 no.3
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    • pp.207-219
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    • 2007
  • The purpose of this study is finding the right direction to make the best career development systems for the employees in hotel industry in Korea. The condition of the best career development system is satisfaction from companies and employees each other. However, making that condition is not easy for every industry as well as for hotel industry over the world. In this respect, we can find the three directions of career development for applying the systems to the employees like strategy direction oriented, development direction oriented and employee satisfaction oriented. Among those directions, we have to find the best direction for individual satisfaction and organizational company satisfaction. This study will help to make and execute the plan for career development in real hotel industry fields, especially for the policy of human resources management. In this study, we can see the importance of employees' satisfaction for managing a hotel. The increasing productivity of the hotel eventually will be made from career development through employee satisfaction.

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Leadership Styles and Customer Loyalty: A Lesson from Emerging Southeast Asia's Airlines Industry

  • RIZAN, Mohamad;WAROKKA, Ari;WIBOWO, Agus;FEBRILIA, Ika
    • The Journal of Asian Finance, Economics and Business
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    • v.7 no.9
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    • pp.477-488
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    • 2020
  • This study provides the empirical testing to test the influences of contemporary leadership styles (i.e., transactional and transformational) on job satisfaction and customer satisfaction as the mediating variable between job satisfaction and customer loyalty. The approach utilized in this study was a quantitative research design using a survey model. The participants of this study were recruited from 160 front-liners in the airline's industry in Indonesia. This study employed 160 front liners (flight attendants, reservation/ticketing, and check-in-counter officers) who worked in Branch Office/General Sales Agent of Indonesian commercial airlines. The studied airlines serve domestic routes based at Soekarno-Hatta International Airport. Furthermore, the data were examined the four developed hypotheses by using Structural Equation Modeling (SEM). The primary results are: First, in the context of job satisfaction, both leadership styles (i.e., transactional and transformational) have similar influences; Second, job satisfaction affects customer satisfaction positively and significant, Third, customer loyalty is driven by passengers' satisfaction when they are utilizing the airline services. The findings imply that the working-role encouragement is essential to maximize the productivity of front-liners to serve their customer well. This research supports on developing the general knowledge based on leadership styles in the context of the airline's industry in managing the human resources strategically.

Application of Motivation-Hygiene Theory and Kano Model to Investigate Dimensionality of Consumers' Satisfaction and Dissatisfaction with Social Commerce (동기위생이론과 Kano 모델을 적용한 소셜커머스의 만족과 불만족 차원 연구)

  • Gao, Yan;Lee, Hyun-Hwa
    • Journal of the Korean Society of Clothing and Textiles
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    • v.38 no.3
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    • pp.355-371
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    • 2014
  • The present study investigated the dimensionality of satisfaction and dissatisfaction as well as evaluated the effects of social commerce characteristics on satisfaction and dissatisfaction. The conceptual framework of the study was built on Herzberg's motivation-hygiene Theory and the Kano Model. We gathered 519 data by social commerce users through an online survey and used SPSS 20.0 for the analysis. The findings showed that satisfaction and dissatisfaction are two distinct constructs; in addition, nine characteristics of social commerce were derived from factor analysis. Among the nine factors of social commerce characteristics, diversity had a positive influence only on satisfaction and uncertainty had only a positive impact on dissatisfaction; however, price discount, product quality and transaction safety, influenced both satisfaction and dissatisfaction. There were several factors that had no significant influence on both satisfaction and dissatisfaction. The findings of the study support Herzberg's motivation-hygiene Theory and the Kano Model. The present study helps social commerce managers establish a plan to maximize factors that influence consumer satisfaction and minimize the factor influencing dissatisfaction.