• Asia pacific journal of information systems
• /
• v.17 no.3
• /
• pp.131-146
• /
• 2007

Recently, the role of IT service providers has been enlarged from managing a single function or system to reconstructing entire information management processes in new ways to contribute to shareholder value across the enterprise. This movement toward extensive and complex outsourcing agreements has been driven by the assumption that outsourcing information technology functions is a reliable approach to maximizing resource productivity. Hiring external IT service providers to manage part or all of its information-related services helps a firm focus on its core business and provides better services to its clients, thus obtaining sustainable competitive advantage. This practice of focusing on the strategic aspect of outsourcing is referred to as strategic sourcing where the focus is capability sourcing, not procurement. Given the importance of the strategic outsourcing, however, to our knowledge, there is little empirical research on the relationship between the strategic outsourcing orientation and outsourcing performance. Moreover, there is little research on the factor that makes the strategic outsourcing effective. This study is designed to investigate the relationship between strategic IT outsourcing orientation and IT outsourcing performance and the process through which strategic IT outsourcing orientation influences outsourcing performance, Based on the framework of strategic orientation-performance and core competence based management, this study first identifies core competency orientation as a proper strategic orientation pertinent to IT outsourcing and IT outsourcing process management capability as the mediator to affect IT outsourcing performance. The proposed research model is then tested with a sample of 200 firms. The findings of this study may contribute to the literature in two ways. First, it draws on the strategic orientation - performance framework in developing its research model so that it can provide a new perspective to the well studied phenomena. This perspective allows practitioners and researchers to look at outsourcing from an angle that emphasizes the strategic decision making to outsource its IT functions. Second, by separating the concept of strategic orientation and outsourcing process management capability, this study provides practices with insight into how the strategic orientation can work effectively to achieve an expected result. In addition, the current study provides a basis for future studies that examine the factors affecting IT outsourcing performance with more controllable factors such as IT outsourcing process management capability rather than external hard-to-control factors including trust and relationship management. This study investigates the major factors that determine IT outsourcing success. Based on strategic orientation and core competency theories, we develop the proposed research model to investigate the relationship between core competency orientation and IT outsourcing performance and the mediating role of IT outsourcing process management capability on IT outsourcing performance. The model consists of two independent variables (core-competency-orientation and IT outsourcing process management capability), and two dependent variables (outsourced task complexity and IT outsourcing performance). Comprehensive data collection was conducted through an outsourcing association. The survey data were analyzed using a structural analysis method. IT outsourcing process management capability was found to mediate the effect of core competency orientation on both outsourced task complexity and IT outsourcing performance. Further analysis and findings are discussed.

• Asia pacific journal of information systems
• /
• v.9 no.4
• /
• pp.1-21
• /
• 1999

This study intends to find the empirical relationship between the environmental and organizational characteristics and the strategic use of information systems(SUIS). Sixty-five firms in Korea are surveyed and analyzed to understand the impact of these characteristics on SUIS. As environmental characteristics, we select dynamism, hostility, and heterogeneity. As organizational characteristics, we select centralization, formalization, and IS maturity. The result of correlation analysis shows that formalization and information systems maturity are correlated significantly with SUIS. The result of regression analysis reveals that formalization is a major determinant to influence on SUIS of organization. Also, additional analysis shows that service industry have higher extent of SUIS than manufacturing industry.

• Asia pacific journal of information systems
• /
• v.13 no.3
• /
• pp.41-62
• /
• 2003

This study investigated the current status and characteristics of strategic alliances attempted by domestic internet businesses. Specifically, this study surveyed competitive environmental characteristics of partner companies involved, alliance period, types of partner companies, motives of alliances, types of alliances, success and failure factors and satisfaction toward the alliances. Major findings were: first, alliances between portal companies and content producers; portal companies and internet services; e-commercial sites and internet services were the most frequent partnerships engaged. Second, the most important motive for and type of the strategic alliance were: 'the commercialization and marketing of new product' and 'joint distribution and marketing agreement' respectively. Third, the most important factor for the successful alliance was 'a close examination of partners' core business value and competence'; and the factor most hindering the successful alliance was 'a discrepancy on capabilities of partners' core personnel. Finally types of internet business were significantly related to perceived satisfaction toward strategic alliance.

• Asia pacific journal of information systems
• /
• v.4 no.2
• /
• pp.131-164
• /
• 1994

A contingency model of outsourcing is developed from the information systems (IS) literature and strategic management literature in order to assess the following question: What factors influence change in the extent to which an organization outsources IS functions? Based on the literature, this study identifies four IS factors-gaps in information quality, IS support quality, IS staff quality, and IS cost effectiveness-and three organizational factors-the gap in financial performance, strategic orientation, and the role of information technology in an organization-that influence the change in degree of outsourcing. These factors are hypothesized to influence the change in the extent of an organization's outsourcing of IS functions. From a mail survey of 188 top IS executives in U.S. companies, the results of analysis of covariance and bivariate correlational and multivariate regression analyses provide the following major findings: (a) This study found support for the proposed research model. (b) The change in the degree of IS outsourcing is determined by gaps in information quality, IS support quality, IS cost effectiveness, and financial performance and by the role of IT among IS and organizational factors.

• Proceedings of the Korean Operations and Management Science Society Conference
• /
• 2004.10a
• /
• pp.327-334
• /
• 2004

This paper presents a competency-based system for supporting corporate strategic information system planning. This system is implemented in practice via a detailed three stage methodology. The three stages are defining current business, analyzing competency, and suggesting To-Be enablers. The business objectives are evaluated on competencies in terms of experts' preference information about degree of importance between competencies on them. This system provides an efficient, systematic and structured framework and helps dramatically reduce the time needed to plan strategic information system.

• Asia pacific journal of information systems
• /
• v.7 no.2
• /
• pp.137-162
• /
• 1997

The recent fast change of information technology and business environments has led to increasing effort to achieve the business goals by using company resources effectively and efficiently Strategic Information Systems Planning is the first and significant step support the objectives. However, the present situation is that the SISP works are performed only by the methodological process of some chosen consulting house without a full considerations of organizational environment and system development characteristics. So, this study's purpose is to improve SISP works by observing the organizational environment factors through planning cases. This paper is composed of investigating the organizational characteristics and the additional problems from the analysis of three cases on the basis of 12 organization context factors founded by previous studies. And the conclusive part presents the organizational considerations according to each planning steps. This works will be used framework of SISP on the contrary previous studies only found organizational factors related to SISP works by questionary research methods. The more fundermental and multi-dimentioned researches is to be expected as more enterprises perform SISP works.

• Asia pacific journal of information systems
• /
• v.3 no.2
• /
• pp.145-168
• /
• 1993

It has been asserted that information technology (IT) is being exploited by a number of corporations for strategic advantage. The successful implementation of an organization-wide IT, however, not only depends on its strategic and technological feasibility, but also on the effectiveness of organizational transformation strategies. In this case, the organizational transformation strategy and its success for the adoption of computerized typesetting systems (CTS) by one of the largest Korean newspaper companies, are described With an analysis on the Korean newspaper industry, the case explains the internal and external pressure towards the introduction of the new information technology and its development process. It also provides the architecture and operational mechanism of the CTS. Finally, the case analyzes the impact of the system on the competitive behaviors of the rivals in the industry.

• Journal of Intelligence and Information Systems
• /
• v.10 no.3
• /
• pp.11-26
• /
• 2004

Software for analyzing documents on the net to detect specific categories of occurrences is in great demand. In the current world where detecting terrorist threats is critical there is a great need for such systems. One of the critical application areas of such software is the automatic detection of a national infrastructure emergency. In this research an agent-based generic architecture for emergency warning systems is proposed and implemented. This system, called the National Infrastructure Emergency Warning System (NIEWS), is designed to analyze given documents, to detect threats, and to report possible threats with the necessary information to the appropriate users autonomously. In addition, a systematic analysis framework to detect emergencies on the subject of defensive information warfare is designated and implemented through a knowledge base. The developed system along with the knowledge base is implemented and successfully deployed to Strategic Crisis Exercise (SCE) at the United State Army War College (USAWC), saving a good amount of money by replacing human SMEs (subject matter experts) in the SCE.

• Journal of Korean Society of Industrial and Systems Engineering
• /
• v.14 no.24
• /
• pp.179-185
• /
• 1991

This study aims to consider the necessity and meaning of the Company-Wide Creativity Development(CWCD) for the unfolding of the strategic management in the creation age. The brief summary of the meaning of the CWCD for the unfolding of the strategic management is as follows. (1) The activation of the information interchange through the consonance among the all department. (2) The Information interchange and cooperation between the worker and the manage. (3) The creativity development of worker.

• Asia pacific journal of information systems
• /
• v.16 no.4
• /
• pp.121-149
• /
• 2006

This study tries to explain how the relationship-specificity of invested assets affects E-collaboration and consequently on performance of Small and Medium Enterprises (SMEs). We classify the relationship-specificity of invested assets into four types such as business process specificity, physical asset specificity, domain knowledge specificity, and site specificity. We define E-collaboration as composed of Electronic Information Sharing (EIS) and Electronic Cooperation (E-Co). In addition, we articulate firm's performance as operational and strategic one, and investigate the impacts of EIS and E-Co on its performance. The data were collected from 187 SMEs and used for analysis. Based on the survey results, we find the following: (1) EIS is directly influenced by business process specificity and physical asset specificity, (2) E-Co is affected by site specificity and domain knowledge specificity, (3) EIS has a positive and significant impact on E-Co, (4) EIS affects firm's operational performance, (5) E-Co influences on firm's strategic performance. In conclusions, the higher the level of EIS, SMEs seem to get greater operational performance, Respectively, the higher the level of E-Co, they tend to get greater strategic performance.