• Title/Summary/Keyword: Store Management

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The Effects of Sales Services and Organizational Member Relationships of Fashion Brand Salesperson on Job Performance and Job Satisfaction (패션브랜드 판매원의 판매서비스와 조직구성원 관계가 직무성과와 직무만족에 미치는 영향 연구)

  • Kim, Jie-Yurn;Oh, Hyun Jeong
    • Human Ecology Research
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    • v.60 no.1
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    • pp.131-145
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    • 2022
  • The purpose of this study was to reveal the effects of sales services and organizational member relationships of fashion brand salespersons on job performance and job satisfaction, as well as how job performance, job satisfaction, salesperson services, and organizational member relationships differ according to the sales career and job position. The data were collected by administering a questionnaire to fashion brand salespeople in Gwangju from September to October 2020. Using 235 responses, the data were analyzed with SPSS 27.0 for frequency analysis, reliability analysis, t-test, factor analysis, and regression analysis. The research results were as follows. First, the basic services of the salesperson comprised factors such as 'consideration and convenience', 'appearance and dress', and 'kindness and greeting', which are considered better variables to explain job performance than job satisfaction. Second, the salesperson's professional service consisted of 'fashion product knowledge', 'professional self-management', and 'store display technology' factors, which are good variables to predict job performance. Third, the relationship between the members of a salesperson's organization consists of factors such as 'headquarters relations', 'colleague relations', and 'emotional labor', which was better for explaining job satisfaction than job performance. Fourth, depending on the position, professional salespeople exhibited significantly higher values in job performance, basic and professional services of salespersons, and 'headquarters relations' factors, whereas there were no significant differences in job satisfaction, 'colleague relations' and 'emotional labor'. Lastly, the more sales career, the higher the job performance, and the basic services, professional services, and 'headquarters relations' factors of salespeople were also good.

Monitoring System for Optimized Power Management with Indoor Sensor (실내 전력관리 시스템을 위한 환경데이터 인터페이스 설계)

  • Kim, Do-Hyeun;Lee, Kyu-Tae
    • Journal of Software Assessment and Valuation
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    • v.16 no.2
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    • pp.127-133
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    • 2020
  • As the usages of artificial intelligence is increased, the demand to algorithms for small portable devices increases. Also as the embedded system becomes high-performance, it is possible to implement algorithms for high-speed computation and machine learning as well as operating systems. As the machine learning algorithms process repetitive calculations, it depend on the cloud environment by network connection. For an stand alone system, low power consumption and fast execution by optimized algorithm are required. In this study, for the purpose of smart control, an energy measurement sensor is connected to an embedded system, and a real-time monitoring system is implemented to store measurement information as a database. Continuously measured and stored data is applied to a learning algorithm, which can be utilized for optimal power control, and a system interfacing various sensors required for energy measurement was constructed.

Digital transformation in terms of user experience design - Focusing on Starbucks case (사용자 경험 디자인 측면에서의 디지털 트랜스포메이션 - 스타벅스 사례를 중심으로)

  • Choi, Ye-Na;Heo, So-Yeon;Kim, Min-Gyeong;Jung, Young-Wook
    • The Journal of the Convergence on Culture Technology
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    • v.8 no.6
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    • pp.715-725
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    • 2022
  • With the development of digital technology related to mobile, cloud, IoT, even traditional businesses have began to develop strategies for digital transformation. This is regarded as a very important part for business sustainability. However, many of these attempts are being conducted from the management point of view, and there has been little research on user experience design for digital transformation. In this study, Starbucks, which started a offline store business and expanded its experience with online services, was selected as a representative case and user research was conducted on it. Through an usability evaluation and post-task interviews of the Starbucks mobile application users, we discovered important issues of user experience to consider when transforming and expanding services online from offline. Based on the findings, the considersations for designing online user experience were discussed and proposed. These are expected to contribute to the process of researching and implementing digital transformation.

A Safety IO Throttling Method Inducting Differential End of Life to Improving the Reliability of Big Data Maintenance in the SSD based RAID (SSD기반 RAID 시스템에서 빅데이터 유지 보수의 신뢰성을 향상시키기 위한 차등 수명 마감을 유도하는 안전한 IO 조절 기법)

  • Lee, Hyun-Seob
    • Journal of Digital Convergence
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    • v.20 no.5
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    • pp.593-598
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    • 2022
  • Recently, data production has seen explosive growth, and the storage systems to store these big data safely and quickly is evolving in various ways. A typical configuration of storage systems is the use of SSDs with fast data processing speed as a RAID group that can maintain reliable data. However, since NAND flash memory, which composes SSD, has the feature that deterioration if writes more than a certain number of times are repeated, can increase the likelihood of simultaneous failure on multiple SSDs in a RAID group. And this can result in serious reliability problems that data cannot be recovered. Thus, in order to solve this problem, we propose a method of throttling IOs so that each SSD within a RAID group leads to a different life-end. The technique proposed in this paper utilizes SMART to control the state of each SSD and the number of IOs allocated according to the data pattern used step by step. In addition, this method has the advantage of preventing large amounts of concurrency defects in RAID because it induces differential lifetime finishes of SSDs.

Services Quality Improvement through Control Management Cloud-Based SLA

  • Abel Adane
    • International Journal of Computer Science & Network Security
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    • v.23 no.5
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    • pp.89-94
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    • 2023
  • Cloud-based technology is used in different organizations around the world for various purposes. Using this technology, the service providers provide the service mainly SaaS, PaaS and while the cloud service consumer consumes the services by paying for the service they used or accessed by the principle of "pay per use". The customer of the services can get any services being at different places or locations using different machines or electronic devices. Under the conditions of being well organized and having all necessary infrastructures, the services can be accessed suitably. The identified problem in this study is that cloud providers control and monitor the system or tools by ignoring the calculation and consideration of various faults made from the cloud provider side during service delivery. There are currently problems with ignoring the consumer or client during the monitoring and mentoring system for cloud services consumed at the customer or client level by SLA provisions. The new framework was developed to address the above-mentioned problems. The framework was developed as a unified modeling language. Eight basic components are used to develop the framework. For this research, the researcher developed a prototype by using a selected cloud tool to simulate and java programming language to write a code as well as MySQL to store data during SLA. The researcher used different criteria to validate the developed framework i.e. to validate SLA that is concerned with a cloud service provider, validate what happened when the request from the client-side is less than what is specified in SLA and above what is specified in SLA as well as implementing the monitoring mechanism using the developed Monitoring component. The researcher observed that with the 1st and 3rd criteria the service level agreement was violated and this indicated that if the Service level agreement is monitored or managed only by cloud service prover, there is a violation of LSA. Therefore, the researcher recommended that the service level agreement be managed by both cloud service providers and service consumers in the cloud computing environment.

An Index to Assess Overwork-Related Adverse Effects on Employees Under the Occupational Safety and Health Act in Taiwan

  • Yu-Cheng Lin;Yu-Wen Lin
    • Safety and Health at Work
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    • v.13 no.4
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    • pp.401-407
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    • 2022
  • Background: The present study aimed to digitally evaluate the risk of overwork-related adverse effects (OrAEs) among employees from various occupational categories in Taiwan. Methods: Anonymous data of employees from seven companies/factories providing occupational health services were analyzed. The studied population comprised 5505 employees, and the data analyzed included employment duration, working hours, shift work schedules, and health checkup results. The risk for OrAEs was assessed by an index, Karo index (0-4, the larger the value, the higher the risk for OrAEs) obtained using a risk matrix made up of cardiocerebral and occupational risk factors. Karo index values of 3 and 4 were categorized as at high risk for OrAEs (h-OrAEs). Results: The 5505 employees had an average employment duration of 8.5 years and a mean age of 39.4 years. The prevalence rates for h-OrAEs of the seven companies/factories ranged from 3.9% to 34.2%. There were significant differences in prevalence rates for h-OrAEs between employees of retail stores and high-tech manufacturing factories. Multivariate analysis results indicated that workers of high-tech manufacturing factories had significantly higher risk for h-OrAEs compared with retail store workers. Conclusion: In terms of satisfying health risk management and legal requirements in Taiwan, the newly issued Karo index, which covers a wide range of occupational risk factors, can serve as an assessment and a warning tool for managing the risk of OrAEs in workplaces. To reduce risks for h-OrAEs, active and prudent control of cerebrocardiovascular risks and working hours is recommended.

A User Authentication Scheme using Blockchain in Smart Grid-based Edge Computing Environments (스마트 그리드 기반 엣지 컴퓨팅 환경에서 블록체인을 이용한 사용자 인증 기법)

  • Hakjun Lee;Youngsook Lee
    • Convergence Security Journal
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    • v.22 no.1
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    • pp.71-79
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    • 2022
  • The smart grid system has emerged to maximize energy efficiency through real-time information exchange between power providers and consumers by combining information technology and power supply systems. The authentication schemes using blockchain in a smart grid system have been proposed, which utilize an edge server's architecture to collect and store electric power-related information and process data between a central cloud server and smart grid-IoT devices. Although authentication schemes are being proposed to enhance security in the smart grid environment, many vulnerabilities are still reported. This paper presents a new mutual authentication scheme to guarantee users' privacy and anonymity in a smart grid based on edge computing using blockchain. In the proposed scheme, we use the smart contract for the key management's efficiency, such as updating and discarding key materials. Finally, we prove that the proposed scheme not only securely establishes a session key between the smart grid-IoT device of the user and the edge server but also guarantees anonymity.

A Study on the Priority-Gap Measurement of Performance Factors Before and After Introduction of Electronic Price Information System in Retail Stores using IT-BSC and AHP (IT-BSC와 AHP를 사용한 유통매장 전자가격정보시스템 도입 전후 성과요인의 Priority-Gap 측정에 관한 연구)

  • Jae-Yong Yang;Sang-Ryul Lee
    • Information Systems Review
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    • v.22 no.2
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    • pp.53-76
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    • 2020
  • This article is an exploratory empirical study on the introduction of the Electronic Shelf Labels (ESL) system, which is spreading to offline stores as a new price information system for retail stores in Korea. In order to conduct this study, eight measurement items were derived from the IT-BSC perspective as performance factors, and the AHP technique was used as a method for relative evaluation of priorities among the items. The survey, which was conducted for about 1 year and 6 months, examined changes in store employees' perceptions of performance factors before and after the introduction of the ESL system. The results showed that there were differences in high priority items between before and after introduction. This study suggests academic implications in that the AHP technique is used to measure the change in the perception of post-performance and expectation factors for products and services, and this study also suggests practical implications by raising the need for continuous improvement of products and services for customer value propositions that change with the maturity of the experience.

Proposal of WebGIS-based Korean Archaeological Dictionary Information Service Model (WebGIS 기반 한국고고학사전 정보서비스 모델의 제안)

  • KANG Dongseok
    • Korean Journal of Heritage: History & Science
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    • v.57 no.1
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    • pp.6-19
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    • 2024
  • The Korean Archaeological Dictionary, which represents Korean archaeological knowledge information, contains refined and high-quality information written by expert collective intelligence. This is a characteristic that clearly distinguishes it from overseas archaeological data archives, and can be called differentiated infrastructure data. However, it has not played a role as an information service or knowledge information platform reflecting the latest digital technology. As a way to maximize these strengths and compensate for weaknesses, it was proposed to develop and operate a GIS-based knowledge and information platform for Korean archaeology. To realize this, it is necessary to develop a title management system centered on repositories and metadata that can collect and store various information, link open linked data design and related systems, develop a search function that can analyze and visualize data in response to the big data era, and establish a WebGIS-based information service system. This will be a platform to continuously manage, supplement, and update Korean archaeological knowledge information, build a ubiquitous environment where anyone can use information anytime, anywhere, and create various types of business models.

Personification of On-line Shopping Mall -Focusing on the Social Presence- (온라인 쇼핑몰의 의인화 전략 -사회적 실재감을 중심으로-)

  • Park, Ju-Sik
    • Management & Information Systems Review
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    • v.31 no.2
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    • pp.143-172
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    • 2012
  • While e-commerce market(B2C) grows rapidly, many experts argue that EC(B2C) transactions have not reached its full potential. A notable difference between online and offline consumer markets that is suppressing the growth of EC(B2C) is the decreased presence of human and social elements in the online shopping environments. Generally online shopping lacks human warmth and sociability. In this study, social presence in online shopping mall was proposed as a substitute for face-to-face social interaction in the traditional commerce and author explored what variables affect social presence(human warmth and sociability) on online shopping malls and how human warmth and sociability can influence on online store loyalty. To achieve research objectives, we reviewed literatures related with marketing, psychology and communication research areas. Based on literature review, we proposed a research model on the online shopping mall. To examine the proposed research model, we gathered data by using a self-report questionnaire. Respondents consists of online shoppers with at least five or more times of purchase experience in online shopping malls. Because social presence is a feeling which needs frequent contacts with malls to experience, respondents must have enough purchase experiences. The empirical results are as follows : First, shopping mall's customization efforts influence perceived social presence on the mall significantly. Second, shopping mall's responsiveness influences perceived social presence significantly. Third, perceived activity of community of online shopping mall influences perceived social presence significantly. Mall managers have to activate their customer community to reinforce social presence, resulting in trust building. Finally, perceived social presence influences trust and enjoyment on the mall significantly. And then trust and enjoyment on the mall affect store loyalty significantly. From these findings it can be inferred that perceived social presence appears determinant which is critical to the formation of core variables(trust and loyalty) in existing online shopping papers.

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