• 제목/요약/키워드: State Management

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항공사 객실 승무원의 자아상태가 직무만족과 고객지향성에 미치는 영향 - 교류분석을 중심으로 - (The Effect of Flight Attendant's Ego State on Job Satisfaction and Customer Orientation -Focused on Transactional Analysis-)

  • 문지원;연지영;최정일
    • 품질경영학회지
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    • 제46권1호
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    • pp.135-152
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    • 2018
  • Purpose: This study attempted to analyze how the ego state of flight attendants affects their job satisfaction and customer orientation using Berne's (1966) transactional analysis and further compare the difference between job satisfaction and customer orientation depending on demographic characteristics, position, and ego state. Methods: The data was collected by using the structured questionnaires to flight attendant of major airline companies. The proposed research model is tested using 164 valid questionnaires using SPSS 23 and Smart PLS 2. Results: This research indicated the only free child ego sate among ego state factors of flight attendant was found to have a positive impact on job satisfaction. In the relationship between ego states and customer orientation, all ego state factors were found to have a significant influence on customer orientation. Conclusions: The study offered a theoretical and empirical foundation for future research by empirically identifying the relationship between ego state factors and customer orientation in the in-flight service and suggested the strategic implications to increase job satisfaction and customer orientation based on the psychology and ego state of flight attendant.

경영시스템 인증의 신뢰성 확보 및 유효성 심사에 관한 연구 -ISO 9001 인증을 중심으로- (Study for confidence security of certification of management system and validity examination)

  • 이은숙;강경식
    • 대한안전경영과학회지
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    • 제11권2호
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    • pp.127-135
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    • 2009
  • In today's society it is often required to state objectively conformity of products (including services) to specified requirements. Conformity assessment bodies (CABs). can objectively state such conformity. These CABs perform conformity assessment activities that include certification, inspection, testing and calibration. A system to accredit CABs conformity assessment services should provide confidence to the purchaser and regulator. Certification of management system is one of means of providing assurance that the organization has implemented a system for the management of the relevant aspects of its activities, in line its policy.

중년기가계의 노후대비 지출실태에 관한 연구 (A Study on the Expenditure State of Midlife Households for Elderly Life지s Preparation)

  • 송혜림
    • 가족자원경영과 정책
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    • 제2권1호
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    • pp.133-149
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    • 1998
  • The purpose of this study was to analyze the expenditure state of midlife households for elderly life stage and to find out the variables that have influence upon these expenditure. The findings are follows: 1) The expenditure state was influenced by various as like wife’s age, couple’s education, number of children, husband’s retiring allowance, monthly savings, whole assets of households, level of dependence upon own children, etc. 2) The demand for economic preparation, program about elderly life, information and welfare system was related to the practical expenditure state absolutely and relatevely. The result showed that the husbands’retiring allowance was the most effective variable to the expenditure state for the elderly life. In conclusion the rational distribution of economics resources according to the family life stage is very important for the economic welfare of households.

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실시간 프로젝트 위험관리를 위한 베이지안 네트워크 모형의 개발 (Developing a Bayesian Network Model for Real-time Project Risk Management)

  • 김지영;안선응
    • 산업공학
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    • 제24권2호
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    • pp.119-127
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    • 2011
  • Most companies have been increasing temporary work projects to maximize the usage of their resources. They also have been developing the effective techniques for analyzing and managing the state of the projects. In order to monitor the state of a project in real-time and predict the project's future state more accurately, this paper suggests the Bayesian Network (BN) as a tool for discovering the causes of project risk and presenting the failure probability of the project. The proposed BN modeling method with consideration of the Earned Value Management (EVM) method shows how to induce the predictive and conditional probability of the risk occurrence in the future. The advantages of the suggested model are (1) that the cause of a project risk can be easily figured out via the BN, (2) that the future value of the project can be sufficiently increased by updating relevant components of the project, and (3) that more credible prediction can be made in the similar and future situation by using the data obtained in current analysis. A numerical example is also given.

우리나라 조선업의 선박평형수 처리장치 수출경쟁력 분석 (The Analysis on Export Competence of Ballast Water Management System in Korean Shipbuilding)

  • 김성국;허윤석
    • 무역상무연구
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    • 제72권
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    • pp.185-210
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    • 2016
  • The climate change has become one of the most important global issues that require global responses. As one of the leading contributions to climate change, greenhouse gas emissions and Ballast Water Management have attracted growing attention from the international community. The International Maritime Organization (IMO) received its mandate to regulate International Convention for the Control and Management of Ships' Ballast Water and Sediments in 2004. The convention requires that every vessel must be equipped Ballast Water Management System (BWMS) in 2017. Based on this situation, this study aims to analyze the present state and data from the exports of BWMS(HS842121). The results show that as the most leading country in the field, Germany has the largest market share (14.33%), Revealed Comparative Advantage (RCA) index 1.76, and Trade Specialization Index (TSI) 0.636 in the world. The two other leading countries such as Denmark and Netherlands follows the ability of Germany. The Korean market share of HS842121 shows market share (5.98%) which is a bit bellow high compared to other countries. However the RCA index (1.85) presents the state of comparative advantage. In addition, Korea's TSI index (0.453) indicates that it is in the state of export specialization. The Korean BWMS and Shipbuilding industry maintain the state of export specialization. They are also in the state of import specialty. For Korea to raise its export competitiveness and to ensure shipbuilding competitiveness, it is necessary to intensify supporting systems and related policies.

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Modelling and Factor Analysis of Pricing Determinants in the State-Regulated Competitive Market: The Case of Ukrainian Flour Market

  • Dragan, Olena;Berher, Alina;Plets, Ivan;Biloshkurska, Nataliia;Lysenko, Nataliia;Bovkun, Olha
    • International Journal of Computer Science & Network Security
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    • 제21권7호
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    • pp.211-220
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    • 2021
  • The aim of the study is to implement a factor analysis of the determinants of pricing in a state-regulated competitive market using economic and mathematical modelling methods and to develop ways to improve the pricing environment of the market under study. The purpose of the work defines the main objectives: (i) to investigate the features of the competitive model of the Ukrainian flour market; (ii) to analyse the current price conjuncture of the flour market and the dynamics of the main determinants of pricing; (iii)to develop ways of improving the price situation on the flour market on the basis of the factor analysis on the results of economic and mathematical modelling. In order to ensure the reliability and validity of the research results, the following methods were applied: the logical-dialectical method of scientific knowledge in the study of the main theoretical aspects of flour market functioning, the method of logical generalisation and synthesis, comparison, factor analysis, correlation and regression analysis, the graphical method, etc. It has been shown that pricing in a state-regulated competitive market has its own characteristics. For example, in the flour market the price of goods cannot be influenced by producers (sellers) by any methods, therefore determinants of pricing by indirect influence have been taken into account. The five-factor power model of wheat flour price has been constructed. It was substantiated that the price of wheat flour in Ukraine is mostly influenced by consumer price index (0.92 %). The received complex model of wheat flour price may be used also for medium-term forecasting and working out the ways of price formation optimization in the flour market.

C-Engineering Based Industry 4.0 Innovation Networks Sustainable Development

  • Omelyanenko, Vitaliy;Braslavska, Oksana;Biloshkurska, Nataliia;Biloshkurskyi, Mykola;Kliasen, Natalia;Omelyanenko, Olena
    • International Journal of Computer Science & Network Security
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    • 제21권9호
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    • pp.267-274
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    • 2021
  • The article deals with problems of innovation development on a network basis, which require effective mechanisms of innovation communications. In research the organizational aspects of ICT infrastructure development for innovation networks sustainable development based on cooperative marketing principles is considered. The proposed research idea is based on the idea that ICT implementation is based not only on the operational approach for innovation management as a factor of efficiency of internal communications, but also on knowledge economy and post-industrial economy trends. Therefore, the purpose of study is to develop an ICT model of innovation infrastructure to improve its effectiveness (strategic character) and efficiency (operative character) through increasing the efficiency of network communication interactions. Creation of information space and communication tools to support innovation network sustainable development and cooperation activities in research is proposed to be solved with the help of specialized ICT platform. It is shown, that ICT platform of innovation cooperation innovation network is important tool for common work of participants. ICT platform is considered as an integrated information system designed to automate business processes related to the sustainable development of innovation network, segment management and integration with HEI information systems and industrial cooperation. The main factors that determine the need to use a special ICT platform for innovation network cooperation were considered. The main issues of concurrent engineering (C-technology) application in high-technology industries and innovation cooperation for integrated product development were studied.

Innovative Technologies in Public Administration

  • Laura, Ashirbekova;Zhazira, Kusmoldaeva
    • 동아시아경상학회지
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    • 제4권1호
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    • pp.1-4
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    • 2016
  • Development of research methodology and the construction of innovative management systems in accordance with the objectives of the ongoing study is related to the innovations in the system of state management technologies that are considered as intangible innovations embodied in the rules, organizational structures and management processes aimed at the qualitative improvement of the functioning of public authorities. This innovation - is a process that leads to a new quality of growth, efficiency jump.

경인지역 군수품 제조업체의 안전관리실태와 대책에 관한 연구 (A Study on the Improvement of Safety Management for the Munitions Industry around Kyung-In Area)

  • 유삼인;태순호;김용수
    • 한국안전학회지
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    • 제14권3호
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    • pp.181-192
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    • 1999
  • Our government has been continuously making an effort to improve safety management and prevent accidents in small-to-medium sized enterprises, but the accidents are still happening. Since there hasn't been a study on the actual state of safety management for the munitions manufacturing industry so far, this paper aims to investigate and analyze the actual state of the munitions manufacturing companies in Kyung-In area and it also shows the countermeasures of improvement.

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지능형 뇌보호 설비 관리 시스템 개발 (Development of Intelligent Lightning Protection Management System)

  • 이태형;조성철;엄주홍
    • 대한전기학회:학술대회논문집
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    • 대한전기학회 2008년도 제39회 하계학술대회
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    • pp.1336-1337
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    • 2008
  • This study developed a ILPMS (intelligent lightning protection management system) to manage and mend SPD module effectively, intelligence style bonding terminal box for transmitting SPD state data, RTU(remote terminal unit) having wireless transmission facility, so that a man in service can confirm SPD state throughout its leakage current level in a central management system.

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