• 제목/요약/키워드: Specialized Quality Service

검색결과 152건 처리시간 0.021초

여행경로 추천 서비스를 위한 최적화 수리모형 (New Mathematical Model for Travel Route Recommendation Service)

  • 황인태;김흥섭
    • 산업경영시스템학회지
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    • 제40권3호
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    • pp.99-106
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    • 2017
  • With the increased interest in the quality of life of modern people, the implementation of the five-day working week, the increase in traffic convenience, and the economic and social development, domestic and international travel is becoming commonplace. Furthermore, in the past, there were many cases of purchasing packaged goods of specialized travel agencies. However, as the development of the Internet improved the accessibility of information about the travel area, the tourist is changing the trend to plan the trip such as the choice of the destination. Web services have been introduced to recommend travel destinations and travel routes according to these needs of the customers. Therefore, after reviewing some of the most popular web services today, such as Stubby planner (http://www.stubbyplanner.com) and Earthtory (http://www.earthtory.com), they were supposed to be based on traditional Traveling Salesman Problems (TSPs), and the travel routes recommended by them included some practical limitations. That is, they were not considered important issues in the actual journey, such as the use of various transportation, travel expenses, the number of days, and lodging. Moreover, although to recommend travel destinations, there have been various studies such as using IoT (Internet of Things) technology and the analysis of cyberspatial Big Data on the web and SNS (Social Networking Service), there is little research to support travel routes considering the practical constraints. Therefore, this study proposes a new mathematical model for applying to travel route recommendation service, and it is verified by numerical experiments on travel to Jeju Island and trip to Europe including Germany, France and Czech Republic. It also expects to be able to provide more useful information to tourists in their travel plans through linkage with the services for recommending tourist attractions built in the Internet environment.

의료기사 등에 관한 법률 중 '의사 또는 치과의사의 지도 아래' 문구의 타당성에 대한 고찰: 방사선사를 중심으로 (A Review on the Practical Feasibility of Phrases 'Under the Instruction of Physicians or Dentists' Specified in the Definition on the Medical Service Technologist Etc Act: Focused on Radiological Technologist)

  • 주영철;임청환;임우택;홍동희;정홍량;김은혜;윤용수;정영진;최지원;유세종
    • 대한방사선기술학회지:방사선기술과학
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    • 제44권5호
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    • pp.535-543
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    • 2021
  • The purpose of this study is to investigate various opinions on changes and revisions in the Medical Technician Act, to compare the curriculum of radiological technologist and physicians or dentists, and to compare the definitions and scope of work of radiological technologist in Korea and abroad. From the information, The goal is to review whether the phrase 'guidance of a doctor or dentist' specified in the definition of the 'Act on Medical Technicians, etc.' is realistically appropriate. radiological technologist receive specialized college education on radioligical science & medical imaging. The training hours for radiolgical science student are greater than medical students. In addition, radiological technologists are continuously developing their competencies for new knowledge and skills through continuing education in clinical fields. In particular, radiological technologist are making steady research efforts to reduce patient exposure and improve medical image quality. As a result of this investigation, it is considered that the term "guided by a doctor or dentist" as currently defined in the 'Act on Medical Technicians, etc.' may need to be revised in consideration of the professionalism of the radiological technologist.

전문간호사 성과지표에 관한 델파이 조사 (A Delphi Survey on Performance Indicators of Korean Advanced Practice Nurses)

  • 김금순;강지연;김복자;이영희;이은남
    • 임상간호연구
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    • 제16권1호
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    • pp.131-143
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    • 2010
  • Purpose: The purpose of this survey was to identify a set of performance indicators for Korean APNs (Advanced Practice Nurses). Methods: A convenience sample of 78 APNs working in 2 leading hospitals in south Korea participated in the three-round Delphi survey. In the first round, subjects were asked to propose performance indicators to evaluate the effectiveness of their practice. They rated the relevancy of each indicator during the second round. In the final round of survey, subjects rated the relevancy of indicators again in the light of second round's overall results and they also were asked to check on current and future use of indicators. Results: After 5 months of three-round Delphi survey, 60 performance indicators were identified. In regard to relevancy, the 10 highly ranked indicators were patient satisfaction, self-care ability, expertise of service, family satisfaction, nurse satisfaction, satisfaction in nursing education, advanced nursing service count, education for patient/ family, education for nurse, and compliance. Advanced nursing service count, education for patient/ family, and education for nurse are currently used as indicators by more than 70% of respondents. Conclusion: Additional research is needed to identify subsets of performance indicators for specialized areas and to determine the validity and sensitivity of indicators.

건강관리 서비스 산업에서 고객만족에 영향을 미치는 요인에 관한 연구 - 산림 건강치유, 요가, 휘트니스 산업비교를 중심으로 - (Study of Sources Affecting Customer Satisfaction in Healthcare Service Business: with Focus on Comparison of Wellbeing Care, Yoga, and Fitness Businesses)

  • 김준호;최지은
    • 경영과정보연구
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    • 제29권4호
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    • pp.305-332
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    • 2010
  • 본 연구는 산림 건강치유, 요가, 휘트니스 등 총 세 가지의 건강관리 서비스 산업 비교를 중심으로 고객만족에 영향을 미치는 요인들을 찾고, 그로인한 어느 요인이 각 서비스 산업에서 고객만족에 많은 영향을 미치는가를 실증적으로 분석하여 검정하고자 하였다. 이에 기존의 SERVQUAL 척도를 중심으로 분석된 연구들과 또한 고객만족에 관한 측정지표 등을 사용하여 분석된 연구들을 바탕으로 프로그램, 물리적 환경, 직원의 서비스 지향성 등 3개의 요인을 도출하여 각 서비스 산업별로 다중회귀분석을 실시하였다. 분석결과, 산림 건강치유에서는 물리적 환경이, 요가에서는 프로그램이, 휘트니스에서는 직원의 서비스 지향성이 가장 많은 영향을 미치는 것으로 나타났다. 따라서 각 건강관리 서비스 산업은 고객들의 라이프스타일과 트렌드에 최우선적으로 역점을 두고 운영이 되어야 하며, 그에 따른 특성화 서비스를 제공해야 할 것으로 보여진다. 물론, 경쟁력을 갖추기 위해선 현대화된 운동장비와 차별화된 프로그램, 쾌적하고 고급화된 시설 마련은 기본이 되어야 한다. 더불어 현 시점은 건강과 운동에 대한 고객들의 관심이 양적 추구에서 질적 추구로 바뀌어가고 있다는 것도 직시해야 한다. 그 의미는 운동을 단순히 신체적 가치나 정서적 가치 추구에만 머물지 않고 교제나 유대를 위한 사회적 가치 추구에까지 미치도록 서비스를 변화시켜야 한다는 것이다. 이를 위해선 고객들 간의 유대관계를 위한 부가적인 프로그램 도입과 친근한 분위기, 적절한 동선체계도 함께 강구해야 할 필요성을 시사한다.

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특성화고 고졸청년층의 진로준비 및 진로성숙이 취업에 미치는 영향 연구 (Study of the effect of career preparation and career maturity on employment among Specialized high school graduates)

  • 이만기
    • 한국산학기술학회논문지
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    • 제15권8호
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    • pp.4961-4971
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    • 2014
  • 특성화고 졸업자들이 취업을 하는데 중요한 요소는 무엇인가? 특히 특성화고의 각종 취업지원정책과 더불어 학교에서 실시하고 있는 각종 시설 및 교과지원, 직업능력지원, 진로지도, 취업지원 등의 프로그램과 개인이 하는 진로준비행동, 직업탐색행동, 이에 따른 진로성숙도의 증가는 취업에 과연 영향을 미치는 것인가? 이를 위해 먼저 학교에서 실시되고 있는 프로그램 등의 학교지원만족도, 가정에서 실시한 진로준비행동, 취업 전의 예비적 직업탐색행동, 이에 따른 진로성숙도 등을 주요변수로 하여 구조모형을 설정하고 분석하였다. 분석결과, 학교지원만족도는 진로성숙도, 가정에서의 진로준비행동 등에 유의미한 영향관계를 보여주고 있고 직접적으로 취업에 영향을 미치거나 간접적으로 취업에 영향을 미치게 된다. 다음으로 가정에서의 진로준비행동은 직접적으로 취업에 영향을 주며 예비적 직업탐색행동과 진로성숙도를 높이게 된다. 특히, 가정에서의 진로준비행동은 예비적 직업탐색행동을 통해 취업을 높이는 중요한 요인으로 확인되었다. 다음으로 성별에 따른 변인간의 영향관계를 본 결과, 학교지원만족도는 취업을 직접적으로 높이고 여성의 경우가 더 높게 나타나, 양질의 학교지원프로그램을 강화하되 특히 여성에 맞는 취업지원프로그램도 개발, 지원할 필요가 있는 것으로 나타났다. 또한 학교지원만족도가 높으면 여성은 가정에서의 진로준비행동을 잘 하는 것으로 나타났는데 여성이 가정에서 갖는 진로에 대한 대화 등 진로준비활동은 남성과 달리 취업에 중요한 요인이 되고 있어 여성의 경우 학부모를 대상으로 하는 지원프로그램들을 마련할 필요가 있음이 제기되었다.

업종별 포탈 사이트의 효율적 정보제공을 위한 웹로봇 시스템 개발에 관한 연구 (Development of the web robot system for an efficient information delivery of portal sites classified by the business types)

  • 김광명;백상규;김선호
    • 한국경영과학회:학술대회논문집
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    • 한국경영과학회/대한산업공학회 2003년도 춘계공동학술대회
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    • pp.98-104
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    • 2003
  • While the impact or internet on our everyday life keeps increasing, the internet users are turning toward the value added information only that suits their purpose instead of just wandering over a sea (pool) or information. Although it is easy to locate the information using various search engines. we still finds it time and cost consuming to update the existing information or to add similar Information. There are several portal sites managed by each industrial types or associations/organizations for the purpose or strengthening the competitiveness or small and medium-sized enterprises And currently, tremendous manpower and expenses are put into the selection and quality improvement or information to satisfy the needs toward the high qualify information by the specialized users in their fields collection and updating or the information is partially available manually during He period or budget allocation by the government it becomes problematic, however, to continue this service when the project expires. This report presents the system for the information collection, analysis and classification of portal sites operated for the special purposes and automatic upload to the proper sites. In addition. expression or web robots and application of robots and several information types are suggested which will eventually accomplish currency or information and automatic updates and addition or documents with the least expenses or maintenance.

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한국전시산업의 경쟁력 강화 방안을 위한 독일과 한국의 전시산업 비교 (Improving the Competitiveness of Korean Exhibition Industry - Comparison of Korean Exhibition Industry with German Exhibition Industry -)

  • 유화숙;박광희;김문영
    • 한국의류산업학회지
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    • 제11권1호
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    • pp.84-92
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    • 2009
  • The purpose of this study was to examine the facilities, the current status, and the problems of Korean Exhibition Industry and to provide its future direction based on analysis of the characteristics and the recent trend of German Exhibition Industry. Data were obtained from previous research papers, periodicals, magazines, and newspapers. Also, statistical data provided by AUMA(Ausstellungs- und Messe- Ausschuss der Deutschen Wirtschaft e.V.), Association of Korean Exhibition Industries, and Global Exhibition Portal were used. In the result part of this study, various issues such as similarities and differences between Korean and German Exhibition Industry and problems of Korean Exhibition Industry were discussed. The strategies to improve the competitiveness of Korean Exhibition Industry were suggested. They are as follows ; development of global and specialized exhibitions, training of professional human resources for exhibition, formulating of aggressive and powerful oversee marketing, formation of oversee network, improving of laws, regulation and system in such a way to meet the realistic needs of exhibition, building of infrastructure such as roads, traffic networks and accomodations, raise of the Korea image and strengthen of quality of exhibition service.

Exploring the Development of Public Health Care through Health Care Utilization Survey

  • CHOI, Eun-Mee;JUNG, Yong-Sik;KWON, Lee-Seung
    • 산경연구논집
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    • 제12권12호
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    • pp.11-24
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    • 2021
  • Purpose: The purpose of this study was to provide comprehensive measures for the development of public health care through a survey on consumers' awareness of health care use from the point of view of local residents. Research design, data and methodology: For about one week from January 07 to January 14, 2021, questionnaires were distributed to 800 local residents and analyzed. For statistical analysis of collected data, frequency analysis and cross-analysis were performed. Results: Regarding public health service, 'providing medical services that can be used by all citizens and protect and promote health' had the highest response rate of 95.2% of total respondents. Regarding health care system satisfaction, 'Accessibility to general treatment' had the highest score with an average of 3.31 points. Regarding comprehensive measures for the development of public health care, 'Establishment of an infection and patient safety system' had the highest score with an average of 3.91 points. Conclusions: The direction of public health care and services should include management of infectious diseases during national disasters, reduction of gaps in medical use by region and class, improvement of access to emergency medical care, and quality improvement of specialized medical care.

Analysis of Consumer Satisfaction on Career Guidance and Psychological Counseling at a University

  • PARK, Young-Taek;PARK, Hyeon-Young;LEE, Se-Rin;LIM, Hyeon-Jin;KWON, Young-Eun;KWON, Lee-Seung
    • 웰빙융합연구
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    • 제4권2호
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    • pp.26-34
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    • 2021
  • Purpose: The ultimate purpose of this study is to analyze this survey to understand the overall contents of college career guidance and psychological counseling, and to utilize it to improve the quality of learning and provide career guidance. Research design, data and methodology: The research period and survey subject are approximately one month from 2020.12.01(Tue) to 2021.01.03(Sun). Convenience sampling was conducted using a structured questionnaire composed of a 5-point Likert scale and 5 open-ended questions. As the analysis method, descriptive statistics such as reliability analysis and frequency analysis of Cronbach's α coefficient of internal consistency were mainly used. Data Analysis Statistical program was analyzed using SPSS 25 version. Results: The item with the highest score is that the counseling and counseling-related non-specialized programs offered by the Student Counseling Center are helpful for school life (3.56 points). Conversely, the lowest question is that seminars accompanied by priests are helpful for study (3.38 points). Conclusions: The average score of 5 questions in the career guidance and psychological counseling areas is 3.38 out of 5.

암환자의 소득수준과 의료이용의 관련성 (Relationship between Income and Healthcare Utilization in Cancer Patients)

  • 김진희;김경주;박종혁
    • 보건행정학회지
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    • 제21권3호
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    • pp.397-413
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    • 2011
  • Purpose: The purpose of this study is to examine the relationship between the income level and the healthcare utilization by health insurance type in all cancer patients in year 2005. Methods: The target population was cancer patients with health insurance who used healthcare as a diagnosis code (C00-C97) from January 1 to December 31 of 2005. The Korea Central Cancer Registry Center's Cancer Patient Registry Data, the list of cancer patients of the National Health Insurance Corporation, and the claim data of the Health Insurance Review & Assessment Service were used. The I was the wealthiest, followed by II, III, IV. The V was the poorest in this study. For the analysis, the $x^2$-test, ANOVA (and Kruskal-Wallis test), and regression were used. Results: Outpatient and hospitalization medical expenses, and outpatient visit days of cancer patients with self-employed health insurance were highest in I (p<.001, respectively), and the hospitalization days were the highest in II (p<.001, respectively). Outpatient and hospitalization medical expenses, and outpatient visit and hospitalization days of cancer patients with occupational health insurance were the highest in I (p<.001, respectively). Outpatient and hospitalization medical expenses, and outpatient visit and hospitalization days in cancer patients were higher in I compared to V, and higher in II and III, IV compared to V (p<.001, respectively). Conclusion: Supporting plan for cancer patients' outpatient healthcare utilization are necessary. Moreover, we should make specialized strategy for low income cancer patients with self-employed health insurance when we develop quality improvement policy for inpatient service.