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http://dx.doi.org/10.22650/JKCNR.2010.16.1.131

A Delphi Survey on Performance Indicators of Korean Advanced Practice Nurses  

Kim, Keum Soon (College of Nursing, Seoul National University)
Kang, Ji Yeon (Department of Nursing, Dong-A University)
Kim, Bok Ja (Department of Clinical Nursing, University of Ulsan)
Lee, Young Hee (Graduate School of Clinical Nursing Science, Sungkyunkwan University)
Lee, Eun Nam (Department of Nursing, Dong-A University)
Publication Information
Journal of Korean Clinical Nursing Research / v.16, no.1, 2010 , pp. 131-143 More about this Journal
Abstract
Purpose: The purpose of this survey was to identify a set of performance indicators for Korean APNs (Advanced Practice Nurses). Methods: A convenience sample of 78 APNs working in 2 leading hospitals in south Korea participated in the three-round Delphi survey. In the first round, subjects were asked to propose performance indicators to evaluate the effectiveness of their practice. They rated the relevancy of each indicator during the second round. In the final round of survey, subjects rated the relevancy of indicators again in the light of second round's overall results and they also were asked to check on current and future use of indicators. Results: After 5 months of three-round Delphi survey, 60 performance indicators were identified. In regard to relevancy, the 10 highly ranked indicators were patient satisfaction, self-care ability, expertise of service, family satisfaction, nurse satisfaction, satisfaction in nursing education, advanced nursing service count, education for patient/ family, education for nurse, and compliance. Advanced nursing service count, education for patient/ family, and education for nurse are currently used as indicators by more than 70% of respondents. Conclusion: Additional research is needed to identify subsets of performance indicators for specialized areas and to determine the validity and sensitivity of indicators.
Keywords
Delphi technique; Nurse practitioner; Employee performance appraisal; Quality indicators;
Citations & Related Records
Times Cited By KSCI : 6  (Citation Analysis)
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