• Journal of Information Technology Applications and Management
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• 제19권2호
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• pp.181-196
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• 2012

The cost of software maintenance occupies about two thirds in the software lifecycle. However, it is not easy to estimate the cost of software maintenance because of various viewpoints about software maintenance, unclear estimation methods, and complex procedures. Until now, the cost estimation model has used compensation factors for software characteristic and environment on the basis of program size. Especially, most of existing models use maintenance rate of total software cost as a main variable. This paper suggests the software maintenance cost estimation model that uses the result of calculating real maintenance efforts. In this paper, we classify functional maintenance and non-functional maintenance as software maintenance activity type. For functional maintenance, present function point of target software is needed to evaluate. The suggested maintenance cost evaluation model is applied to a software case in public sector. This paper discusses some differences between our model and other modes.

• 한국IT서비스학회지
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• 제9권4호
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• pp.169-185
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• 2010

According to software growth, also software maintenance has been continuously improving. In addition, the existing concept of software maintenance process demands operational management and improvement of service task. However, when we perform maintenance task, we have several constraints about applying service based requirement to system. Therefore, in order to solve these problems, we need a study of task of process for service based maintenance. In this paper, we propose a Service based Software Maintenance Process. Proposed process based on MaRMI-RE standard for software development and maintenance and compares it with the service based representative standards. In a related works, we study activity of ITIL and identify activities and tasks for maintenance. After this, identified activities and tasks compare with activities of MaRMI-RE. And then, we derive activities and tasks of a Service based Software Maintenance Process. Finally, we validate a result by comparing the proposed process with a general service operational process.

• 한국IT서비스학회지
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• 제14권3호
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• pp.67-84
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• 2015

Software is more diverse and complex and the level of importance for the maintenance of application software to securely operate software is also gradually increasing in proportion. The calculation method for maintenance cost of application software applied in Korea public enterprises is involved in the range of 10 to 15% of development cost, depending on the Software Project Cost Estimation Guide. Moreover, as most software maintenance cost estimation procedures do not take into consideration of the risk factors related of maintenance, it can be seen as a main cause for the occurrence of maintenance related accidents. This study proposes a maintenance cost estimate model that takes into consideration of the risks related to the software maintenance activities to improve and resolve issues arising from the estimation of maintenance cost. In doing so, maintenance risk factors are analyzed and a risk index is derived through the analysis of risk levels based on the risk factors. Based on such analysis, a maintenance cost estimate method which reflects the maintenance risk index was established.

• 산업공학
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• 제17권spc호
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• pp.122-130
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• 2004

Since the cost of software maintenance occupies about 50~75% in a general successful organization, the software maintenance plays an important role in software life cycle. In particular, if the managed system needs to be operated in a long term or the system is very large and complex, then the maintenance is especially more important. Software maintenance is defined as software modification activities after customer delivery, such as improvement of performance or functionality, error correction, adaptation to environmental changes, etc. In this paper, software cost estimation models are proposed, that is based on productivity of manpower in maintenance projects. In order to do this, the activities of maintenance are classified into function change, non-function change, user support and application operation. The proposed models are constructed and verified based on the real size and cost information of projects in the real world. The approach in this paper is to discriminate the heterogeneous activities in maintenance projects, and then to calculate the respective cost of each discriminated activity. By using the proposed models, the total cost of maintenance project is summed from the costs of four activities. In addition the number of conflicts between owner and order receiver about the amount of cost will be reduced and the reasonable cost estimation system will be established.

• Industrial Engineering and Management Systems
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• 제7권1호
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• pp.51-56
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• 2008

With growing demand for zero defects, predicting reliability of software systems is gaining importance. Software reliability models are used to estimate the reliability or the number of latent defects in a software product. Most reliability models to estimate the reliability of software in the literature are based on the development lifecycle stages. However, in the maintenance phase, the software needs to be corrected for errors and to be enhanced for the requests from users. These decrease the reliability of software. Software Reliability Growth Models (SRGMs) have been applied successfully to model software reliability in development phase. The software reliability in maintenance phase exhibits many types of systematic or irregular behaviors. These may include cyclic behavior as well as long-term evolutionary trends. The cyclic behavior may involve multiple periodicities and may be asymmetric in nature. In this paper, SGRM has been adapted to develop a reliability prediction model for the software in maintenance phase. The model is established using maintenance data from a commercial shop floor control system. The model is accepted to be used for resource planning and assuring the quality of the maintenance work to the user.

• 한국정보처리학회논문지
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• 제3권4호
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• pp.846-854
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• 1996

본 연구에서는 소프트웨어 위기의 주요 원인인 유지보수 문제를 해결하기 위한 방안을 제시하기 위한 것으로, 국내의 유지보수 문제점과 현황을 설문으로 기초 조 사·분석하고 면담과 문헌을 참고하여 문제점을 해결하고자 하였다. 연구의 결과로 유지보수 생명주기를 정의하고 유지 보수를 효율적으로 수행하기 위한 기본 전략을 수립하고, 수립된 기본 전략을 구현하기 위한 유지보수 지원 시스템을 개략 설계하여 유지보수 시스템의 자동화 설계를 위한 기반을 구축하였다.

• 대한산업공학회지
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• 제30권4호
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• pp.261-266
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• 2004

In this paper, the software reliability growth model which incorporates the periodic maintenance after the release is proposed. Using the proposed model, the debugging and periodic maintenance cost subject to the required level of the software reliability are investigated. An optimal software release time is derived for a fixed interval of periodic maintenance. To validate the proposed model, release times obtained in this study are compared with examples. The proposed investigation is expected to be served as one of factors in determining the release time of the software where periodic maintenance is considered.

• 산업경영시스템학회지
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• 제18권35호
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• pp.115-122
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• 1995

This paper is developed with software system for the construction of periodic maintenance. The system includes records of equipment, maintenance work, failure mode analysis and work standards of maintenability, inspection & repair to establish periodic maintenance system. And the software program is designed with user-oriented to analyze maintenance data and maintenance system of periodic interval times. Also machine operator can easily apply maintenance management system in production & manufacturing field. Visual Basic in the environment of Window system is used as computer program language for graphics and data base management in IBM PC.

• 소프트웨어공학소사이어티 논문지
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• 제26권1호
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• pp.17-29
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• 2013

소프트웨어 시스템 진화는 소프트웨어 시스템의 유지보수의 일종으로 계획적이고 체계적인 유지보수 프로세스이다. 소프트웨어 진화 연구는 기존 시스템의 비용편익 분석을 통해 시스템의 유지가치에 대한 판단 근거를 제공하며, 아키텍처를 기반으로 하는 진화는 반복적인 진화 작업의 자동화를 가능케 하여 유지보수 비용 감소를 가능하게 해주는 연구이다. 본 논문에서는 아키텍처 변환패턴을 이용한 소프트웨어 시스템 진화 프레임워크를 제안한다.

• 정보처리학회논문지D
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• 제16D권3호
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• pp.353-360
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• 2009

대부분의 정보시스템은 컴포넌트 기반으로 아웃소싱에 의해 개발되고 있으며, 개발된 소프트웨어들은 통합되어 유지보수 되고 있다. 그러나 유지보수의 생산성과 효율성 제고를 위한 기반 연구인 비용 측정지표 및 비용 추정 모델에 관한 연구가 부족하다. 본 연구는 컴포넌트 기반의 소프트웨어에 대한 유지보수의 비용에 대한 측정지표를 제안하고, 제안한 측정지표의 의한 컴포넌트 소프트웨어의 유지보수 비용 추정 모델을 연구한다. 컴포넌트 기반의 유지보수 비용 측정지표를 추정하기 위하여 기존에 제시된 지표들을 비교 정리하고, 정리된 측정지표가 컴포넌트 소프트웨어 유지보수 유형에 따라 어떻게 적용되는지를 분류하고 유형별 비용 측정지표를 제안한다. 또, 제안한 측정지표를 이용한 컴포넌트 소프트웨어 유지보수 유형에 따른 비용 추정 모델을 제안한다. 제안한 추정 모델의 사례연구를 실시하여 유효성을 검증한다.