• Title/Summary/Keyword: Socio-technical System

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A Human-Centric Approach for Smart Manufacturing Adoption: An Empirical Study

  • Ying PAN;Aidi AHMI;Raja Haslinda RAJA MOHD ALI
    • Journal of Distribution Science
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    • v.22 no.1
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    • pp.37-46
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    • 2024
  • Purpose: This study aims to address the overlooked micro-level aspects within Smart Manufacturing (SM) research, rectifying the misalignment in manufacturing firms' estimation of their technological adoption capabilities. Drawing upon the Social-Technical Systems (STS) theory, this paper utilises innovation capability as a mediating variable, constructing a human-centric organizational model to bridge this research gap. Research design, data and methodology: This study collected data from 233 Chinese manufacturing firms via online questionnaires. Introducing innovation capability as a mediating variable, it investigates the impact of social-technical system dimensions (work design, social subsystems, and technical subsystems) on SM adoption willingness. Smart PLS 4.0 was employed for data analysis, and Structural Equation Modelling (SEM) validated the theoretical model's assumptions. Results: In direct relationships, social subsystems, technical subsystems, and work design positively influence firms' innovation capabilities, which, in turn, positively impact SM adoption. However, innovation capability does not mediate the relationship between technical subsystems and SM adoption. Conclusions: This study focuses on the internal micro-level of organisational employees, constructing a human-centric framework that emphasises the interaction between organisations and technology. The study fills empirical gaps in Smart Manufacturing adoption, providing organisations with a means to examine the integration of employees and the organisational social-technical system.

Changes in the Energy Landscape from Multi-Level Perspective: A Case Study of the Photovoltaic Module Carbon Certification System (다층적 관점에서 바라본 에너지경관의 변동: 태양광 모듈 탄소인증제를 사례로)

  • Jang, Geunyong
    • Journal of the Economic Geographical Society of Korea
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    • v.24 no.4
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    • pp.367-385
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    • 2021
  • This study examined changes in the energy landscape, focusing on the photovoltaic module carbon certification system. As the global photovoltaic market has been reorganized around Chinese companies, the South Korean government has pushed to strengthen the competitiveness of the nation's photovoltaic industry. However, a limitation remains in that the government-led effort was not sufficient to bring about dynamic changes in the energy landscape. Against this backdrop, this study explored the stages leading to the multi-level perspectives of "macro-environment, socio-technical regime, and niche" to track the process of the government and domestic photovoltaic companies as part of a socio-technical regime responding to global market changes. In particular, this study raised an issue with the conceptual discussion of multi-level perspective, which placed a particular emphasis on the rate of change at each level and the niche in which innovative experiments take place, and thus attempted to fill this gap by tracking the energy landscape that varies differently from space. These spatial discussions can track different carbon emissions coefficients and industrial characteristics for each country, and have a higher level of explanatory power for the system thus constructed. In addition, through discussions on the problems and implications of the government-led introduction of renewable energy policies, this study suggests the need to create and implement a field-oriented system.

A Study on the Interactions between the Actors of the 3D Broadcasting Standardization Process (3DTV방송기술 표준화과정의 참여자간 상호작용 : 행위자 네트워크 이론기반 사례연구)

  • Song, Kyung Hee;Kwak, Kyu Tae;Park, Soo Kyung;Lee, Bong Gyou
    • Journal of Internet Computing and Services
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    • v.15 no.2
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    • pp.109-127
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    • 2014
  • This study is devised out of the recognition that the existing standardization-related research has not sufficiently examined the overall social environment where a standard is actually made and diffused and the roles of the actors and the changes in them in the complex social system where multiple stakeholders exist. Against this backdrop, this study purports to reconstruct the dynamic process of developing and standardizing an innovative technology through a socio-technical approach involved by multiple stakeholders with different interests in the context of a socio-technical institutional environment. The specific goals to achieve the purpose include first, inspecting the characteristics of the interactions between the human actors and between the human and non-human actors in the socio-technical network surrounding a standardization process. Second, the study aimed to observe the activities of the focal actor who led the standardization process and its changing role. To that end, it analyzed the dynamic features of the process of standardizing a HD 3DTV broadcasting technology that took place in South Korea based on the actor network theory. As for the analysis method, the researchers personally took part in the actor network involving the new technology to analyze the dynamic characteristics of the network, applying the qualitative research method of survey and in-depth interviews and exploring the overall dynamics of environment, behavior and technology observed over the course of the entire standardization process.

A Study on the Effect Factor of End User's Satisfaction for Smart Work System's Success : Focused on P Corporation (스마트워크 시스템 성공을 위한 사용자 만족의 영향요인에 대한 연구 : P그룹사를 중심으로)

  • Jung, Chang Hyun;Hwang, Chan-Gyu;Hong, Soon-Geun
    • Journal of Information Technology Applications and Management
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    • v.20 no.3_spc
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    • pp.259-278
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    • 2013
  • At the center of the repeating evolution of IT industry, there is mobile computing in the ubiquitous environment, and the increasing usage of smart phones contribute more to its growth. P corporation co-developed with Google and implemented smart work system called SWP for the purpose of 'communication and collaboration with co-workers' beyond the general goal of increasing productivity and comfort of employees. The primary objective of this study is to objectively analyze the influence of the effect factor from end user's perspective and user satisfaction on SWP usage, intention for continuous usage and individual performance. To accomplish this research purpose, this study established research models and hypothesis by collective review about information system success models, and tested the research hypotheses using the structural equation modeling technique by data collected from 320 SWP system users of P corporation. Variations for system satisfaction evaluation standard are 1)SW system usage 2) intention for continuous usage 3) individual performance, effect variations are 1) social factors 2) technical factors 3) combination of social and technical factors. Therefore, this study is about influence factors on success of SWP system and how the factors impact the outcome. The test results of this research model is summarized as follows. Firstly, system user's satisfaction had positive impact on all three; SWP system usage, intention for continuous usage and individual performance. Secondly, social factor 'SWP control system' and technical factor 'information quality' and 'system quality' had positive impact on SWP system user satisfaction, while social factor 'shared value' and technical factor 'service quality' did not have significant effect on user satisfaction. Shared value however, had interactive effect with 'information quality' and 'service quality'. This study is expected to contribute to spread of academic research on smart work system by suggesting a model that can show important factors for corporation while explaining the successful implementation of SWP and its continuous usage.

Effects of Representation Forms on Analysts' Identification of Systems Development Problems - An Empirical Study -

  • Kim, Jong-Uk
    • Asia pacific journal of information systems
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    • v.10 no.2
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    • pp.71-95
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    • 2000
  • Despite repeated exhortation about the importance of social and human dimensions of systems development, socio-organizational issues continue to be neglected and ignored in the current information systems practice. A review of the human information processing literature suggests that the reasons for this continuing lack of attention to social issues may be found in the limitations of human cognition and information processing capacities. Bostrom and Heinen(1978) and Kumar and Bjorn-Anderson(1990) also suggest that the inadequate attention to social problems and issues by the analyst could originate from the analysts limited problem perception. This research explores how the representation forms of information systems(IS) methodology used in understanding and modeling the problem situation affect such systems development problem perception. Typically, a system development methodology prescribes the use of system models(i.e., system representations) to understand, analyze, evaluate, and design the information system. Given the size and complexity of information systems, and the abstraction and simplification underlying the modeling process, system representations usually depict only a limited set of aspects of the system. Thus, a methodology whose representations are limited to technical aspects will tend to limit the analyst's perspective to a technical one only(Kumar & Welke, 1990). Following the same line of argument, in contrast, it is the conjecture of this study that a methodology which specifies both social and technical aspects of IS development will help the analyst develop a more comprehensive view of the IS problem domain. Based on the above concept, a theoretical model was first developed which explained the systems analysts cognitive process. Drawing on this model, a research model was developed hypothesizing the impacts of representation forms on problem identification. The model was tested using a laboratory experiment with 70 individual subjects. A special computer software was developed with a hypermedia authoring tool to conduct the experiments in order to avoid experimenter biases and to maintain consistency in administrating repeated experiments. The program, designed to replace the experimenter, consisted of functions such as presenting the subjects with problem material, asking the subjects questions, and saving the typed answers of the subjects. The results indicate that representation forms strongly influence problem identification. It was found that the use of the socio-technical representation form led to the findings of more social problems than the use of technical representation form. The results imply significant effects of representation forms on problem findings and also suggest that the use of adequate representation forms may help overcome dysfunctional effects of our limited information processing capacity.

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Transition to Sustainable Socio-technical System and Backcasting: The case of sustainable transportation, foods, household system transition in the Netherlands (지속가능한 사회기술시스템으로의 전환과 백캐스팅: 네덜란드의 지속가능한 교통.식품.가정 시스템 전환 사례를 중심으로)

  • Seong, Ji Eun;Jung, Byung Kul;Song, Wi Chin
    • Journal of Science and Technology Studies
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    • v.12 no.2
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    • pp.81-116
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    • 2012
  • Transition toward sustainablity being in progress in a variety of areas including climate, energy, household, transportation. This study analyzed system transition and backcasting of its management with case of sustainable transportation, foods, household system transition in the Netherlands. Backcasting has become a popular approach for sustainability taking a more reflexive perspective and looking back to the participatory experiments. In the Netherlands, participatory backcasting utilized as s innovative approach for long-term strategy for sustainability, based on stakeholder involvement, construction of normative sustainable futures, stakeholder leaning. In this study, we can be understood that transition management requires the participation and contribution of business, government, research and the public & public interest groups and backcating is tool leading to a sustainable future vision, stakeholder involvement. To create a new path toward sustainablity, it requires integrated consideration of related policy perspectives and participatory backcasting aiming at system innovations for influencing transitions.

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Living Lab as User-Driven Innovation Model: Case Analysis and Applicability (사용자 주도형 혁신모델로서 리빙랩 사례 분석과 적용 가능성 탐색)

  • Seong, Jieun;Song, Wichin;Park, Inyong
    • Journal of Korea Technology Innovation Society
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    • v.17 no.2
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    • pp.309-333
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    • 2014
  • To meet the challenge of new type of innovation activities requires us to understand the social context of innovation and the potential needs of innovation users and, based on this, to co-construct technology and society simultaneously. Effective 'demand articulation' activities such as the understanding and utilization of user experiences and socio-technical planning are prerequisites for carrying out post-catch up innovations shaping new trajectories and contributing to solving social problems. Living Lab has recently been emerging particularly in Europe as an 'user-driven innovation model', in which users are active participants in innovation activities. The purpose of this study is to contribute to a theoretical discussion of Living Lab as an user-driven innovation model, to make a brief review of cases of Living Lab and to explore Living Lab's applicability in the Korean context. Living Lab is an open innovation model, in which end suers actively participate in innovation processes in a particular geographical space or region and would be able to solve specific problems of that space or region. In that sense, Living Lab would be able to strengthen the problem-solving capabilities of local communities and to become a pioneer in inducing and realizing a new socio-technical system. Furthermore, Living Lab could become an innovative policy tool reflecting recent major changes in innovation policy paradigms such as post-catch up innovation, demand-oriented innovation, regional innovation, societal innovation, innovation eco-system and socio-technical system transition, and thus make a contribution to exploring a new way of bringing about changes in the Korean society.

Priority of Challenges for Activation of MyData Business: K-MyData Case

  • Park, Jeong Kwan;Park, Soo Kyung;Lee, Bong Gyou
    • KSII Transactions on Internet and Information Systems (TIIS)
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    • v.15 no.10
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    • pp.3513-3533
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    • 2021
  • This paper identifies challenging factors that hinder the successful settlement of the MyData industry, which is drawing global attention, and it analyzes the priority of solutions. To this end, a mixed-methodology including analytic network process technique was borrowed step-by-step to identify variables, analyze them, and provide interpretations. From the first step, the study found that the market aspect was the most important for the success of the K-MyData business, and the release of interesting representative services was found to be the easiest way to inspire market growth. From the second step, as a socio-cultural issue, the lack of consensus on data provisioning was found to present a major obstacle. To achieve consensus, it is very important for business participants to gain the trust of consumers. From the third step, it was found that the scope of data collection and responsibility for accidents needs to be clarified. Government and business-related persons must observe the principles of MyData while tackling these obstacles. It is also necessary for the government to be sensitive to changes in the environment as a focal actor. Doing so will lead to data industry activation and will help guarantee of rights of data subjects in a balanced manner. Finally, it is notable that technical barriers now have the lowest priority. Although technology is important, MyData business must also overcome market, socio-cultural, and institutional challenges. The study selected Korea as its research target, but it is expected to provide useful insights to other countries that are planning MyData business similar to Korea.

A Study on the Economic Feature of Fisheries Resource and Socio-economic Objectives in Fisheries Management (어업자원의 경제적 특성과 그 관리의 사회.경제적 목표에 관한 연구)

  • 유동운
    • The Journal of Fisheries Business Administration
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    • v.12 no.2
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    • pp.73-100
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    • 1981
  • Fisheries resources, due to their intrinsic biological -density dependent, and socio- economic -common property nature, might yield the sustained benefits to the society involved, depending on the degree to which the social management scheme, pursuing the optimum yield from each of them, is framed. And besides, the success or failure of the management on them would, with no doubt, lead parallelly to the direction on scientific study of "Natural Resource Economics." Thus the objectives of the management, to ensue the best use of these society's resource, should underlie the technical, economic, ana social efficiency all together to meet the maximization of society's benefits from yields, taking account of managerial efficiency. And those multiple conflicts need communications between biologists, social scientists, and managers given tile mandate, tobe coordinated to arrive at a unique value weighed, through the well-ordered system approach and resulting timely decision-making which accommodates dynamical fisheries aspects and varying social purposes. purposes.

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Science and Technology Innovation Policy for Solving Social Problems in Korea: Transformative Innovation Policy Perspective ('전환적 혁신정책'의 관점에서 본 사회문제 해결형 R&D정책: '제2차 과학기술기반 사회문제 해결 종합계획'을 중심으로)

  • SONG, Wichin;SEONG, Jieun
    • Journal of Science and Technology Studies
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    • v.19 no.2
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    • pp.85-116
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    • 2019
  • This research examines the characteristics of the newly emerging 'transformative innovation policy' and discusses the current status and issues of the Korean social problem solving R & D policy. Transformative innovation policy is a new paradigm that aims to transform socio-technical systems to address societal challenges. In this study, we analyzed 'the policy plan for solving social problems based on science and technology'. In the "Policy Plan", efforts are being made to establish new direction of science and technological innovation activities such as emphasis on social values, network formation of innovation actors, and spreading of social impact. But in this "Policy Plan", the perspective of transformative innovation policy is weakly reflected. The Policy Plan refers to system improvement that adds new elements to existing system, but it is not discussing system transformation. In order to develop social problem solving R & D policy from the viewpoint of the transformative innovation policy, it is necessary to construct the innovation platform deliberating vision and prospect for the socio-technical transformation.