• Title/Summary/Keyword: Social contact

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The Effect of Employees' Social Regard on Service Loyalty: Comparative Approach of Beauty Services and Fast-food Services in Service Settings (종업원의 고객에 대한 배려행동이 서비스 충성도에 미치는 영향: 미용실서비스와 패스트푸드서비스의 비교적 접근)

  • Sung, Yun-Ok
    • The Journal of the Korea Contents Association
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    • v.14 no.1
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    • pp.409-422
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    • 2014
  • This paper examined the influence of employees' social regard toward the customers, such as, overall service quality, service satisfaction, and service loyalty. The paper proves that the high contact beauty services and the low contact fast-food services have different customer satisfaction level depending on the employees' social regards. A survey study was conducted to collect the data with the actual service purchasers at domestic beauty services and fast-food services. Analysis of structural equation modeling with Amos 18.0 was performed to test the research hypothesis. The results of the study are as follows: First, social regard has positive influences on service quality, service satisfaction, and service loyalty. Second, Social regard has more effect on service satisfaction in a high contact beauty services than in a low contact fast-food services. This paper contribute to identify the effects of employees' social regard on service satisfaction, by comparing the effects on service satisfaction between high and low contact services.

Contact frequency and Social Supports among Korean Kin: From the comparative perspective (한국의 가족 및 친족간의 접촉빈도와 사회적 지원의 양상: 국제간 비교의 맥락에서)

  • Jeong, Jae-Ki
    • Korea journal of population studies
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    • v.30 no.3
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    • pp.157-178
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    • 2007
  • This study examines the features of Korean kinship relationships from the comparative perspectives. Based on ISSP (international Social survey program) data, it analyzes the degree of kinship contact and the source of instrumental and emotional social supports. The results show that the contact frequency among Korean kin is relatively low, and the instrumental social supports are more active than emotional social supports. Focusing on the fact that the lower contact frequency among Korean kin cannot be easily explained either the degree of Economic development nor the familism tradition, this study suggests that the hierarchical collectivism inhered in confucian tradition is responsible for the sparse kinship contact. Regarding social supports, results confirm the strong instrumental familism among Koreans. The relationship between hierarchical collectivism and lower emotional support from kin is also discussed. In addition, this study notes that lower extent of emotional support among kin cannot be identified with lower social solidarity among them.

Distribution of Inter-Contact Time: An Analysis-Based on Social Relationships

  • Wei, Kaimin;Duan, Renyong;Shi, Guangzhou;Xu, Ke
    • Journal of Communications and Networks
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    • v.15 no.5
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    • pp.504-513
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    • 2013
  • Communication in delay tolerant networks (DTNs) relies on message transport by mobile nodes, and a correct understanding of the node mobility characteristics is therefore crucial to the design of an efficient DTN routing protocol. However, previous work has mainly focused on uncovering all behaviors of node movement, which is not conducive to accurately detecting the specific movement characteristics of a different node. In this paper, we seek to address this problem based on a consideration of social relationships. We first consider social ties from both static and dynamic perspectives. For a static perspective, in addition to certain accidental events, social relations are considered for a long time granularity and tend to be stable over time. For a dynamic perspective, social relations are analyzed in a relatively short time granularity and are likely to change over time. Based on these perspectives, we adopted different efficient approaches to dividing node pairs into two classes, i.e., familiar and unfamiliar pairs. A threshold approach is used for static social ties whereas a density-based aggregation method is used for dynamic social relationships. Extensive experimental results show that both familiar and unfamiliar node pairs have the same inter-contact time distribution, which closely follows a power-law decay up to a certain point, beyond which it begins to exponentially decay. The results also demonstrate that the inter-contact time distribution of familiar pairs decays faster than that of unfamiliar pairs, whether from a static or dynamic perspective. In addition, we also analyze the reason for the difference between the inter-contact time distributions of both unfamiliar and familiar pairs.

Influence of Multicultural contact Experience on the Relationship between Social Distance and Multicultural Acceptance among Nursing Students. (간호대학생의 사회적거리감과 다문화수용성의 관계에서 다문화접촉경험의 영향)

  • Noh, Yoon Goo;Lee, Oi Sun
    • Journal of Digital Convergence
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    • v.16 no.1
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    • pp.187-195
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    • 2018
  • The purpose of this study was to identify the moderated effects of multicultural contact experience on the relationship between social distance and multicultural acceptability among nursing students. The sample for this study consisted of 174 nursing students from four universities located in Korea. Data were analyzed by descriptive statistics, t-test, ANOVA, $Scheff{\acute{e}}$ test, Pearson correlation and hierarchical multiple regression with SPSS/WIN 23.0. It was found that: (a) multicultural acceptability had a negative correlation with social distance(r=-.61, p<.001), whereas a positive correlation was observed with experience of multicultural contact(r=.24, p=.002); (b) the interaction effect by multicultural contact experience and social distance had a significant influence on the multicultural acceptability(${\beta}=-.18$, p=.003); (c) experience of multicultural contact moderated the relationship between social distance and multicultural acceptability(${\Delta}R^2=0.30$, p=.003). Results of the study suggest that the greater the experience of multicultural contact, the greater the negative effect of social distance on multicultural acceptability. Therefore, to increase the multicultural acceptability of nursing students, it is important to encourage the positive experiences of multicultural contact and thus reduce social distance.

The Study on Relationship between Social Isolation and Cognitive Function in Elderly Korean (노인의 사회적 고립과 인지기능의 관계에 대한 일 연구)

  • Kim, Young Bum
    • Journal of Digital Convergence
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    • v.16 no.7
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    • pp.429-439
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    • 2018
  • The objective of the study was to analyze difference in cognitive function according to social isolation level in elderly Korean. The author classified the social isolation into the structural isolation and contact isolation. Structural isolation corresponded to the no spouse or no children and the contact isolation corresponded to the absence of contact with children, friends or social association. Author conducted multivariate regression analysis with the elderly people aged 65 years or older from the 5th wave of the Korean Longitudinal Study of Ageing data. Number of sample was 3,971. It was confirmed that the level of cognitive function was lower according to level of social isolation. It was also confirmed that friends/neighborhood isolation, and social activity isolation showed significant relationships with cognitive functions. Based on the results, author suggested that to protect the elderly from negative effects of social isolation, we needed the policy to promote elderly's the participation in social activity. The study to analyze the factors related to social isolation was also needed.

Cyber Social Interactions: Information Behavior in Between Social and Parasocial Interactions

  • Stock, Wolfgang G.;Fietkiewicz, Kaja J.;Scheibe, Katrin;Zimmer, Franziska
    • Journal of Information Science Theory and Practice
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    • v.10 no.3
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    • pp.15-23
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    • 2022
  • Participants in real-time online sessions, be it (business) meetings, virtual school lessons, or social live streams, all engage in cyber social interactions. Unlike parasocial interactions, cyber social interactions are characterized by reciprocity and temporal proximity. In contrast to social interactions, they lack spatial proximity and bodily contact. This is a fairly new concept in information science that rose from technological advances and unprecedented circumstances (e.g., the rise of digital economy and knowledge workers being able to work remotely or, more recently, global lockdowns and contact restrictions). As a result, the past ways of working and socializing were transformed by making them, in some cases predominantly, virtual. Regarding the example of social live streaming we exhibit the importance of cyber social interactions for information behavior research. This conceptual article is a plea for information science to engage more in human-human online relations and interactions.

A Study on Social Networks and Psychological Well-being of Middle-aged Men (중년기 남성의 사회관계망과 심리적 복지감)

  • 이기숙;김현지
    • Journal of the Korean Home Economics Association
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    • v.40 no.6
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    • pp.133-144
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    • 2002
  • The purpose of this study was to investigate the characteristics of the social networks and its relationship with the psychological well-being of middle-aged men. The participants were 314 men who were married living in Pusan, aged between 40 and 59, having occupation and children. Data were collected by questionnaire which consists of Social Networks Scale and Psychological Well-being Scale. The major results of the study were summarized as follows; First, the range of the social contact with men's own kin was wider than women's. In the contact frequency of midge-aged men, primary networks were shown more frequent contact than the secondary networks. In the characteristics of interactive function of social networks, kinship of the middle- aged men, their partners and friendship networks were the most important among the six networks, which agrees the fact that kin are still the primary source of social support. Second, the level of psychological well-being was lower than family-related satisfaction and work-related satisfaction. In the work-related satisfaction, the level of job satisfaction was lower than the other sub-categories. Psychological well-being of middle-aged men were affected by Social economic status as well.

Housing Preference According to Social Relations of Urban Elderly in China (중국 도시거주 노인의 사회적 관계에 따른 주거선호연구)

  • Xuhuiyan, Xuhuiyan;Lee, Yeun-Sook;Lim, Yea-Ji
    • Journal of the Korean housing association
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    • v.26 no.3
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    • pp.33-43
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    • 2015
  • According to aging society and social network society, the necessary of suitable alternative housing in the era has been increasing. The purpose of this research is to understand housing preference depended on the social relation of the elderly who lives in Beijing, China. The social relation was comprised of contact degree with child, contact degree with friend, contact degree with relative, degree of community participation, satisfaction with spouse and satisfaction with child. The housing preference was comprised of housing ownership, housing location, housing size and housing type. The survey was conducted on the elderly of 150 above fifties who lived in Beijing, China. For the result, the social relation was associated with the housing preference. Particularly, the relationship between the children was related to the housing ownership, housing location and housing size. The relationship between friends was related to the housing type. The level of community participation was related to the housing location. Social independence of the elderly, family cohesion, community attachment and adaption tendency were correlated with the housing preference. In conclusion, it was empirically identified that the social relation of the elderly had a relation with predicting housing preference. This result is expected to be useful in development of housing for the elderly in the future.

Development of a Social Contact Survey Instrument Relevant to the Spread of Infectious Disease and Its Application in a Pilot Study Among Korean Adults

  • Oh, Hyang Soon;Yang, Youngran;Ryu, Mikyung
    • Journal of Preventive Medicine and Public Health
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    • v.53 no.2
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    • pp.106-116
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    • 2020
  • Objectives: This study aimed to develop a valid social contact survey instrument and to verify its feasibility for use among Korean adults. Methods: The Delphi technique was used to develop an instrument to assess social contacts, which was then applied in a cross-sectional pilot study. A panel of 15 medical professionals reviewed the feasibility and validity of each item. The minimum content validity ratio was 0.49. Thirty participants used the developed measure to record contacts during a 24-hour period. Results: After a systematic review, the survey instrument (parts I and II) was developed. Part I assessed social contact patterns over a 24-hour period, and part II assessed perceptions of contacts in daily life and preventive behaviors (hand hygiene and coughing etiquette). High validity and feasibility were found. In the pilot study, the 30 participants had a combined total of 198 contacts (mean, 6.6 daily contacts per person). The participants' age (p=0.012), occupation (p<0.001), household size (p<0.001), education (p<0.001), personal income (p=0.003), and household income (p<0.001) were significantly associated with the number of contacts. Contacts at home, of long duration, and of daily frequency were relatively likely to be physical. Assortative mixing was observed between individuals in their 20s and 50s. Contact type differed by location, duration, and frequency (p<0.001). Conclusions: The developed social contact survey instrument demonstrated high validity and feasibility, suggesting that it is viable for implementation.

Social Adjustment and Influential Factors in Children Living in Child Care Institutions (아동양육시설 아동의 사회적 적응과 영향요인)

  • Nam, Young-Ok
    • Journal of the Korean Home Economics Association
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    • v.46 no.3
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    • pp.117-126
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    • 2008
  • The purpose of this study was to identify and assess influential social adjustment factors in children who live in child care institutions. To do this, correlation and regression analysis in Structural Equation Model were carried out on 326 children from 12 child care institutions. The findings are as follows; Social adjustment in children living in child care institutions were deemed better based on higher self-esteem, more maintenance of contact with parents, more positive caring environment within institutions, higher support of fellow school children, and more pro-social charactes of school peers. The influence of each variables on social adjustment was indicated to be highest in institutions with a caring environment. In conclusion, self-esteem, pro-social charactes of school peers, support of fellow school children, and contact with parents (in that order) were deemed most influential to social adjustment.