• 한국정보시스템학회지:정보시스템연구
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• 제24권2호
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• pp.1-22
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• 2015

Purpose This study identified the factors influencing on the continuous purchase of social commerce and analyzed the proposed model empirically using structural model. Design/methodology/approach Five independent factors such as economic benefit, social pressure, personal innovativeness, security and reputation and two mediating factors such as value perception and trust were extracted and relationships were explored. This study was carried out through customer survey and statistical analysis on the survey. Findings The result showed that three independent variables such as economic benefit, social pressure and security significantly affected on value perception and trust. Moreover, personal innovativeness and reputation did not have significant influence on customer purchase intention showing different result from the cases of traditional electronic commerce. The results of this study are meaningful in that factors affecting customer purchase intention in social commerce were identified from comprehensive perspective and the importance of customer profit and social influence was verified through empirical study in social commerce.

• Asia pacific journal of information systems
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• 제12권1호
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• pp.123-138
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• 2002

For the last two decades, there has been much research on computer abuse from the perspective of the general deterrence theory based on objectism, which covers security policy, security awareness programs, and physical security system. The traditional view offered by the general deterrence theory indicates that security policy, security awareness, and security system play a major role in preventing computer abuse. In spite of continuous organizational efforts and investments based on these systematic factors, the incidence of computer abuse in organizations is still rapidly increasing. This paper proposes another perspective-the social control theory based on subjectism-in preventing computer abuse. According to the social control theory, organizational trust, which comprises organizational attachment, commitment, involvement and norms, can prevent computer abuse by reducing insider's computer abuse. The aim of this article is to assess the role of organizational trust come from attachment, commitment, involvement, norms in preventing computer abuse. The results indicate that both organizational trust and deterrent factors are effective in preventing computer abuse.

• International Journal of Computer Science & Network Security
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• 제22권3호
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• pp.189-200
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• 2022

In today's digital world, smartphones and web-based applications have gained remarkable importance throughout the globe. These smart applications are playing a very significant role in maintaining a powerful business. As well as, they are helping a lot to expand these businesses via social networks. Social media networks such as Instagram, Facebook, Twitter, and LinkedIn are playing a prominent role to promote the companies. In the hospitality sector, most of the companies are running their hotel booking systems by utilizing mobile applications and a web-based infrastructure, but usability issues still exist. This study has been conducted specifically to tackle the usability issues of hotel booking systems and the best utilization of social networks to promote the business. TripAdvisor was selected as an authentic source for selecting those systems and two international hotels are selected for this study. The first step is to identify different hotel booking systems. In the second step, the user's satisfaction level was measured for the selected systems by performing the System Usability Scale (SUS, Quick & Dirty) approach. Additionally, by which source (social media or personal relations) they found these hotels. It is found that the SUS rating for both systems is below the acceptable level of usability. The Mean SUS for hotel 1 is found at 55.25 and 51.2 for hotel 2. The third step was to identify the user interface (UI) issues, and heuristic evaluation is performed for this. The experts identified the UI issues on the basis of their experience. The major issues were related to the visibility of system status, error prevention, flexibility and efficiency of use. Depending upon the identified issues, an interactive UI (prototype) for the selected web-based applications was proposed. This prototype is mainly based on the user's perspective. This prototype can be used for improving the UI of the selected systems which is based on the user's perspective. During the process of verifying the satisfaction level, it is revealed that the targeted audience is not able to use these systems efficiently and effectively. The reason behind this is the negligence of usability guidelines throughout the process of design and development of these hotel booking systems. Therefore, it is highly recommended that the usability of these systems should be evaluated and redesigned, based on expert opinions. It has also been observed that the reviews/ feedback of customers has spread a negative impact through social networks.

• 경영정보학연구
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• 제13권3호
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• pp.141-163
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• 2011

인터넷을 중심으로 한 정보기술의 급격한 발전은 정보화 사회로의 패러다임 전환을 가져오면서 사회적 여론을 형성하는 과정에도 영향을 미치고 있다. 이에 따라 디지털 매체를 활용하여 온라인에서 정보를 생성하고 유통하며 사회적 합의에 이르는 정보처리 매커니즘의 변화에 대한 연구의 중요성이 증가하고 있다. 본 연구에서는 사회적 정보처리 과정의 고찰을 통하여 사회적 합의도출 및 제도화의 프로세스 모델을 도출하고 인터넷 매체에서의 정보처리 특성을 분석하였다. 정보처리 매커니즘의 변화를 분석하기 위하여 사회적 맥락 속에서 집단적 행동을 분석하는 질적 연구방법인 인류학적 접근법(ethnographic approach)을 적용하여 2가지 사례를 관찰 분석하였다. 사회적 컨센서스 형성과정은 사회적 의제의 제기, 여론 활동에서의 선택적 반영, 의제의 수용과 확산, 공론화와 사회적 합의, 제도화와 피드백이라는 5가지 단계로 구성되어진다. 인터넷 매체에서의 정보처리 특성은 사건에의 능동적 반응, 오피니언 리더의 역할 전이, 발의와 분석의 탄력성, 높은 확장성, 합의도출에의 적합성, 제도화와 상호작용 등 6가지로 제시하였다. 본 연구에서는 사회구성원의 정보를 공유하고 사회적 여론을 이끄는 과정을 설명하는 모텔을 제시함으로써 정보처리 구조를 사회적 네트워크 관점에서 고찰할 수 있는 이론적 기반을 마련하였다. 또한 그리고 인터넷 매체의 사회적 효용을 사회적 정보처리라는 새로운 기준으로 분석하여 정치, 커뮤니케이션 경영분야에서의 미디어 활용 및 의사결정의 합리성 제고에 기여할 것으로 보인다.

• 한국정보시스템학회지:정보시스템연구
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• 제20권1호
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• pp.147-169
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• 2011

In organizations, evaluating the competency of individuals through the position or status has many limitations. To overcome these limitations, this study analyzes the organization's informal network using social network analysis. We measured out-degree centrality and in-degree centrality by making use of social network analysis technique. Out-degree centrality is interpreted as 'madangbal' in that actors actively help other people, while in-degree centrality is interpreted as 'prestige' in that other people want to have a relationship with. This research examines the effects of individual's 'prestige' and 'madangbal' in the instrumental network and communication network on IT competency. We carried out empirical analysis using social network data that were collected from undergraduate students. The result reveals that relationship between IT competency and centrality in the instrumental network is statistically significant, while relationship between IT competency and centrality in the communication network does not show significant results.

• Asia pacific journal of information systems
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• 제23권3호
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• pp.105-129
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• 2013

This study draws important factors in electronic Word-of-Mouth (eWOM) and examines how these influence the building of customer loyalty. eWOM is viewed as social communication between customers and sellers, and thus the communicative action theory is applied. With the theory, we identify reviewer and seller as influential players on customers, and derive important factors such as correctness and veracity of reviews from the reviewers' action, and information compactness and adequacy from the seller's action. We propose these constructs as antecedents of customer loyalty and further hypothesize their curvilinear impacts as follows: the marginal impacts of veracity and correctness will decrease as veracity and correctness increase, and the marginal impacts of compactness and adequacy will increase as compactness and adequacy increase. The result indicates that only the seller's action has a curvilinear impact, whereas the reviewer has proportional positive impact on customer loyalty. This study indentifies important factors in eWOM from a critical social theory perspective and validates them using the positivistic approach. For practitioners, it discusses the important factors in eWOM with the identification of the individuals who are responsible for these factors.

• 전기학회논문지
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• 제65권8호
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• pp.1347-1354
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• 2016

This paper presents optimal operational scheduling model and economic assessment of Li-ion battery energy storage systems installed in non-residential customers. The operation schedule of a BESS is determined to minimize electric bill, which is composed of demand and energy charges. Dynamic programming is introduced to solve the nonlinear optimization problem. Based on the optimal operation schedule result, the economics of a BESS are evaluated in the investor and the social perspective respectively. Calculated benefits in the investor or customer perspective are the savings of demand charge, energy charge, and related taxes. The social benefits include fuel cost savings of generating units, construction deferral effects of the generation capacity and T&D infra, and incremental CO2 emission cost impacts, etc. Case studies are applied to an large industrial customer that shows similarly repeated load patterns according to days of the week.

• 사회복지연구
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• 제42권4호
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• pp.103-136
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• 2011

본 연구는 사회복지 전문성의 발달에 대한 관심의 일환으로 미국, 일본, 한국의 사회복지 자격제도를 비교 연구하였다. 본 연구는 사례중심전략을 통해 우리나라를 포함하여 3개국에 대한 비교분석을 시도하고 있다. 미국, 일본, 한국의 사회복지 자격제도의 사례를 분석함으로써 상이점과 일치점을 밝히며, 이러한 사례분석을 통해 사회복지직의 전문성 확보를 위한 기초자료를 제공하는 것을 이 연구의 목적으로 한다. 비교 연구한 결과, 미국, 일본, 한국 모두 사회복지사의 전문성 향상이라는 같은 목적을 위해 자격증 제도를 실행하고 있으나, 각 나라의 제도 간에는 자격증 제도의 구성내용, 공식교육의 질에 대한 규제, 독점적인 지위나 권위 획득 및 유지를 위한 노력에서 여러 차이점이 존재하였다. 마지막으로 한국 사회복지의 전문성 향상을 위해 필요한 사회복지 자격제도의 개선 노력을 중심으로 본 연구의 함의와 제언이 논의되었다.

• 한국경영정보학회:학술대회논문집
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• 한국경영정보학회 2007년도 추계학술대회
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• pp.123-128
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• 2007

It has been argued that Enterprise systems (ES) implementations are overshadowed by a high failure rate despite their promised benefits. One of the commonly cited reasons for ES implementation failures in the context of mandatory use is end-user's unwillingness or sabotage to adopt or use systems. Considering that the appropriate management of expectations may play an important role in making positive behavior toward newly implemented systems, this study examines the effect of outcome expectations on the system use activity in the mandatory use context of information systems from the Social Cognitive Theory perspective. Structural equation model analysis using LISREL 8.7 provides significant support for the proposed relationships. The empirical results suggest that outcome expectations and user satisfaction have positive effects on system use activity conceptualized by immersion, reinvention, and learning. Theoretical and practical implications of the study shed some light on how to improve system use activity in the mandatory use context of information systems.

• 가족자원경영과 정책
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• 제12권4호
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• pp.1-13
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• 2008

The purpose of this study is to analyze and assess the family policy of the Lee administration and to suggest agendas for sustainable future family policy. Traditionally, families are a unique unit of production and reproduction of family members and social laborers. In addition, families are the social safety net help people survive in a society. Therefore, family policies play an important role in contemporary society. In this context, we review the literature related to family and social policy, and the contents of Ministry for Health, Welfare and Family Affairs, which is the main authority in Korea. The results are as follow: Firstly, the Lee administration ignored the data showing that family policy should be a unique policy, and not a sub-division of welfare policy. Secondly, there is no difference between the active welfare policy of the Lee administration and policies of past administrations. Finally, this study suggests that subjects of future oriented family policy should focus on co-developing programs for the individual, family, and society, to develop problem-prevention and family needs- ordered policy, and to make integrated family policy through laws and delivery systems such as Healthy Family Centers.