• 디지털산업정보학회논문지
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• 제10권1호
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• pp.61-71
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• 2014

Social networking services have changed the way people communicate. Rapid growth of information generated by social networking services requires effective search methods to give useful results. Over the last decade, social search methods have rapidly evolved. Traditional techniques become unqualified because they ignore social relation data. Existing social recommendation approaches consider social network structure, but social context has not been fully considered. Especially, the friend recommendation is an important feature of SNSs. People tend to trust the opinions of friends they know rather than the opinions of strangers. In this paper, we propose a levelized data processing method for social search in ubiquitous environment. We study previous researches about social search methods in ubiquitous environment. Our method is a new paradigm of levelelized data processing method which can utilize information in social networks, using location and friendship weight. Several experiments are performed and the results verify that the proposed method's performance is better than other existing method.

• KSII Transactions on Internet and Information Systems (TIIS)
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• 제14권12호
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• pp.4748-4762
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• 2020

Recently, the COVID 19 pandemic has affected on our daily lives and society in many ways. Specifically, it has brought rapid changes in the working environment from office working to smart telecommuting. In addition, cloud computing technology and services not only provided ubiquitous access, but also led to a sharing of information, internal-external communication channels, telework, and innovative smart work for the business process. As a result, smart work services based on social cloud networking have spread to the public sector. However, existing academic research examining smart work merely remains to focus on the theoretical conceptualization or to deal with merely several examples of private views. Best practices of smart work services based on cloud computing technology in the public field rarely exists. Moreover, many studies have been differently measured the values of smart work for private and public sectors depending on organizational singularities. Therefore, the study aims to define new theoretical implications and to explore future business strategies and policy directions based on a technical working group's personal psychological subjectivity. The research applied Q methodology, and selected five public organizations in Korea, that they have adopted or currently plan to adopt some part of smart work services.

• 한국인터넷방송통신학회논문지
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• 제12권2호
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• pp.95-101
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• 2012

사회 전반에 걸쳐 소셜네트워크 서비스의 영향력이 매우 커짐에 따라 국내의 많은 기관들에서도 소셜네트워크 서비스의 도입을 통해 이용자와 소통하려는 노력을 하고 있다. 본 논문에서는 기존에 제안한 맞춤형 콘텐츠 추천 서비스에 소셜네트워크 서비스 개념을 접목한 신뢰성 있는 전시물 관련 콘텐츠 추천 서비스를 제안한다. 기존의 콘텐츠추천 방법에 비해 제안하는 서비스는 그 이용자들의 소셜네트워크 상의 관계를 활용하여 전시물 관련 콘텐츠를 효과적이고 신뢰적으로 추천해줄 수 있다.

• 한국IT서비스학회지
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• 제10권1호
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• pp.21-34
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• 2011

Spam refers to any unwanted or unauthorized commercial messages. Spam may violate individuals' privacy or other personal rights. Spam often overloads network traffic, wastes individuals' time, lowers productivity and quality of life, and limits the trustworthiness of Internet businesses. As the use of mobile messaging services and social networking services both on mobile communication networks and on the Internet increase, newer and more complex types of IT applications and services are often used as new means of spam. In this research, the characteristics and impact of new and future forms of spam, and anti-spam related policies and regulations are surveyed. To improve the effectiveness of anti-spam policies and regulations in Korea, adding a definition of spam in the law, changing policies to focus on the 'type of services' rather on the medium of transmission, and redefining the scope of 'commercial purposes' in Korean law are suggested.

• 한국정보통신학회논문지
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• 제14권3호
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• pp.669-677
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• 2010

본 논문에서는 스마트폰 상에서 프로젝트 관리를 위한 소셜 네트워킹 서비스 기반의 일정 통지 및 이슈추적 시스템을 새롭게 제안하고자 한다. 제안된 시스템은 서버 시스템과 클라이언트 시스템으로 나뉜다. 서버 시스템은 기존의 소셜 네트워킹 서비스를 적극적으로 활용하여 참여자에게 프로젝트 작업의 데드라인에 대한 통지와 이슈 추적을 가능하게 한다. 스마트폰 상에서 개발된 클라이언트 시스템은 프로젝트 참여자에게 간트 차트를 디스플레이 해 주고, 자신의 일정을 입력 내지 수정할 수 있도록 한다. 제안된 시스템은 기존의 스마트폰이 가지고 있는 이동성과 소셜 네트워킹 서비스가 가지는 연결성을 적극적으로 활용하여, 프로젝트 개발에서의 일정 통지 및 이슈추적에 이용하며, 이를 통해 소셜 네트워킹 서비스의 새로운 용용 가능성을 제시한다.

• International Journal of Contents
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• 제12권2호
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• pp.66-74
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• 2016

In recent years, studies have emerged highlighting the role of social networking services in the English as a foreign language context of Korea, particularly for teaching and learning, but none examine the role of Facebook in enhancing communities of practice. Therefore, this study undertakes such an endeavor on a Korea-based language teacher organization Facebook group. Social networking analysis came to reveal a group consisting of largely non-engaged members, with several key users successfully bridging the network and promoting engagement and interaction via commenting. Although the most viral posts were disproportionately organizational, professional development clearly emerges as the largest concern for active members. Ultimately, it will be critical for increasing success of the group as a social networking service to establish a means of further engaging all members, including those on the network periphery. To fully meet organizational goals, it will be imperative for key actors to be used increasingly proactively.

• Asia pacific journal of information systems
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• 제22권3호
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• pp.1-27
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• 2012

Many companies have recently become interested in using social networking sites such as Twitter and Facebook as a new channel to communicate with their customers. For example, companies often offer "special deals" (e.g., coupons, discounts, free samples, etc.) to their customers who participate in promotions or events on social networking sites. Companies often make important announcements on their products or services on social networking sites. By doing so, customers are encouraged to continue to have relationships with companies on social networking sites and to recommend the companies' presence on social networking sites to other potential customers. Moreover, customers who keep close relationships with companies on social networking sites often provide the companies with valuable suggestions and feedback. For instance, Starbucks has more than 2 million followers on Twitter, and often receive suggestions and feedback for their product offerings and services from the followers on Twitter. Although companies realize potential benefits of using social networking sites as a channel to communicate with their customers, it appears that many companies have difficulty forging long-lasting relationships with customers on social networking sites. It is often reported that many customers who had followed companies on Twitter later stopped following them for various reasons. Therefore, it is an important issue to understand what motivates customers to continue to keep relationships with companies on social networking sites. Nonetheless, due attention has yet paid to this issue until recently. This study intends to contribute to our understanding on customers' intention to continue to follow companies on Twitter and to spread positive word-of-mouth about companies on Twitter. Specifically, we identify seven potential factors that customers perceive as important in evaluating their experience with companies on Twitter. The seven factors include similarity, receptivity, interactivity, ubiquitous connectivity, enjoyment, usefulness and transparency. We posit that the seven perception factors can affect the two types of satisfaction, emotional and cognitive, which can in turn influence on customers' intention to follow companies on Twitter and to spread positive word-of-mouth about companies on Twitter. Research hypotheses formulated in this study were tested with data collected from a questionnaire survey administered to customers who had been following companies on Twitter. The data was analyzed with the partial least square (PLS) approach to structural equation modeling. The results of data analysis based on 177 usable responses were generally supportive of our predictions for the effects of the seven factors identified and the two types of satisfaction. In particular, out results suggest that emotional satisfaction was strongly influenced by perceived similarity, perceived receptivity, perceived enjoyment, and perceived transparency. Cognitive satisfaction was significantly influenced by perceived similarity, perceived interactivity, perceived enjoyment, and perceived transparency. While cognitive satisfaction was found to have significant and positive effects on both continued following and word-of-mouth intentions, emotional satisfaction had a significant and positive effect only on word-of-mouth intention.

• 한국IT서비스학회지
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• 제11권4호
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• pp.309-333
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• 2012

Recently, emergence of smart-phones and Social Networking Service(SNS) would offer the market environment changes and the opportunities for new business. For the case analysis comprehensive survey were implemented. And those data were analyzed along the research framework. The late-comer firms offered differential services, maintained creative and opened corporate culture, shoed learning capabilities which means absorption and organization of external knowledge, innovative efforts to control the insurgents than early-mover firms. When we analyze these phenomena along the developmental stages of late-comer, we can perceive that the stage of late-comers firms were moving from the "tracing the path" stage to "jumping the path" stage which means the creating capabilities were more or less enhanced and the firms become more stable in terms of business operation. In business model, early-mover firms showed clear definition for each business element, especially the revenue structure, while late-mover firms seemed unstable or unclear revenue structure.

• 아동학회지
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• 제32권5호
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• pp.103-119
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• 2011

This study examined the current status of the service networking experiences of workers in community child centers and the impact of various individual, organizational, and environmental factors on their service networking experiences. Structured questionnaires were mailed to the all community child centers in the Kyungnam area, and the data thus collected from 128 workers were used for the analysis. The findings indicated that most study participants did in fact possess service networking experience; however, the frequency was relatively low and the types of agencies in which this networking experienced was gained were somewhat limited. The results from the hierarchical multiple regression analysis revealed that being licensed social workers, the number of years in which a center had been operating, the numbers of workers and volunteers, the capacity of the centers, and workers' participation in work-related training were significantly associated with the frequency of worker's networking experiences. Based on the findings of this study, the implications for practice in promoting service networking among community child centers and other community resources were also discussed.

• KSII Transactions on Internet and Information Systems (TIIS)
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• 제9권8호
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• pp.3258-3275
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• 2015

The rise in recent technology has changed the ways, in which people communicate with one another. Social networking services (SNSs) have become one of the most representative means. General SNSs allow users to create their own unique profiles, search for fellow members, share information, etc., while other SNSs have functions that cater to different needs of users. As a result, users of SNSs have begun to pick and choose different SNSs and concurrently use multiple SNSs in order to fulfill all their needs. This exploratory study examined which SNSs are used together and the characteristics that predict the use of multiple SNSs. In addition, it observed the differences between consumers' usage of multiple SNSs in different cultures. An online survey was administered to SNS users in the United States and Korea. The results of the study showed that the use of multiple SNSs is not yet prevalent in Korea, the country that represented a collectivistic culture. In addition, in the U.S., the highest number of users reported that they were active on at least three SNSs.