• Title/Summary/Keyword: Social Network Service Quality

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Social Network Spam Detection using Recursive Structure Features (소셜 네트워크 상에서의 재귀적 네트워크 구조 특성을 활용한 스팸탐지 기법)

  • Jang, Boyeon;Jeong, Sihyun;Kim, Chongkwon
    • Journal of KIISE
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    • v.44 no.11
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    • pp.1231-1235
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    • 2017
  • Given the network structure in online social network, it is important to determine a way to distinguish spam accounts from the network features. In online social network, the service provider attempts to detect social spamming to maintain their service quality. However the spammer group changes their strategies to avoid being detected. Even though the spammer attempts to act as legitimate users, certain distinguishable structural features are not easily changed. In this paper, we investigate a way to generate meaningful network structure features, and suggest spammer detection method using recursive structural features. From a result of real-world dataset experiment, we found that the proposed algorithm could improve the classification performance by about 8%.

A Study on the User Participatory Design Methodology using Social Network Service for School Facilities (소셜네트워크서비스(SNS)를 활용한 학교건축의 사용자 참여디자인 방법론 연구)

  • Cho, Chang-Hee;Lee, Hwa-Ryong
    • Journal of the Korean Institute of Educational Facilities
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    • v.23 no.2
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    • pp.3-10
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    • 2016
  • The purpose of user participatory design is to project the images and demands of all the users of a school in person through their direct and active participation. Also, user participatory design is supposed to reduce the role of professionals who have led design to date and to expand the role of users and participants; thereby improving design quality in school construction. The study propose design realization methods using design camp courses and SNS based user participatory workshops. And The study propose on-offline based method and tool which are able to reflect diverse situations and purposes. Finally, the study proposed an application scenario for applying the above proposed methods efficiently in user participatory design. For the application scenario, the study proposed an SNS-based user participatory design method as the most appropriate for Korea.

The Analysis of Knowledge Structure using Co-word Method in Quality Management Field (동시단어분석을 이용한 품질경영분야 지식구조 분석)

  • Park, Man-Hee
    • Journal of Korean Society for Quality Management
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    • v.44 no.2
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    • pp.389-408
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    • 2016
  • Purpose: This study was designed to analyze the behavioral change of knowledge structures and the trends of research topics in the quality management field. Methods: The network structure and knowledge structure of the words were visualized in map form using co-word analysis, cluster analysis and strategic diagram. Results: Summarizing the research results obtained in this study are as follows. First, the word network derived from co-occurrence matrix had 106 nodes and 5,314 links and its density was analyzed to 0.95. Average betweenness centrality of word network was 2.37. In addition, average closeness centrality and average eigenvector centrality of word network were 0.01. Second, by applying optimal criteria of cluster decision and K-means algorithm to word co-occurrence matrix, 106 words were grouped into seven clusters such as standard & efficiency, product design, reliability, control chart, quality model, 6 sigma, and service quality. Conclusion: According to the results of strategic diagram analysis over time, the traditional research topics of quality management field related to reliability, 6 sigma, control chart topics in the third quadrant were revealed to be declined for their study importance. Research topics related to product design and customer satisfaction were found to be an important research topic over analysis periods. Research topic related to management innovation was emerging state and the scope of research topics related to process model was extended to research topics with system performance. Research topic related to service quality located in the first quadrant was analyzed as the key research topic.

Analysis Results in Technological Trends of Military Small Giant Venture Tech-Fi Net via Social Network Analysis (사회연결망 분석을 이용한 국방 강소벤처 Tech-Fi Net 기술동향 분석)

  • Park, Jae Woo;Lee, Il Ro;Kwon, Jae Wook;Byun, Kisik;Cho, Sung-Yong
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.20 no.12
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    • pp.444-455
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    • 2019
  • The purpose of this research was to analyze technological trends of 「Military Small Giant Venture Tech-Fi Net」 from Defense Technology Information Service via social network analysis. 「Military Small Giant Venture Tech-Fi Net」, which was constituted for their fine technology for application to the military field, registered 847 technologies of 388 companies. In this research, we analyzed 847 technologies for the relations between "Military System" and "Military Technology Category" via centrality measurement, one of the social network analysis methods. The results indicate that the major technologies of domestic military small giant venture companies were "Sensor" and "ICT" for "C4I System" and "Surveillance and Reconnaissance System" and "Platform/Structure" for "Land System", "Aeronautical System" and "Naval Sea System". In contrast, we recognized inadequate technologies, such as "Propellant" and "Material" for "Missile and Ammunition system" and "Sensor" and "ICT" for "Defense System", We hope that our results and method will be conducive to the technological development of Small Giant Venture companies.

Trend of Research and Industry-Related Analysis in Data Quality Using Time Series Network Analysis (시계열 네트워크분석을 통한 데이터품질 연구경향 및 산업연관 분석)

  • Jang, Kyoung-Ae;Lee, Kwang-Suk;Kim, Woo-Je
    • KIPS Transactions on Software and Data Engineering
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    • v.5 no.6
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    • pp.295-306
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    • 2016
  • The purpose of this paper is both to analyze research trends and to predict industrial flows using the meta-data from the previous studies on data quality. There have been many attempts to analyze the research trends in various fields till lately. However, analysis of previous studies on data quality has produced poor results because of its vast scope and data. Therefore, in this paper, we used a text mining, social network analysis for time series network analysis to analyze the vast scope and data of data quality collected from a Web of Science index database of papers published in the international data quality-field journals for 10 years. The analysis results are as follows: Decreases in Mathematical & Computational Biology, Chemistry, Health Care Sciences & Services, Biochemistry & Molecular Biology, Biochemistry & Molecular Biology, and Medical Information Science. Increases, on the contrary, in Environmental Sciences, Water Resources, Geology, and Instruments & Instrumentation. In addition, the social network analysis results show that the subjects which have the high centrality are analysis, algorithm, and network, and also, image, model, sensor, and optimization are increasing subjects in the data quality field. Furthermore, the industrial connection analysis result on data quality shows that there is high correlation between technique, industry, health, infrastructure, and customer service. And it predicted that the Environmental Sciences, Biotechnology, and Health Industry will be continuously developed. This paper will be useful for people, not only who are in the data quality industry field, but also the researchers who analyze research patterns and find out the industry connection on data quality.

Convergence of Education and Information & Communication Technology : A Study on the Communication Characteristics of SNS Affecting Relationship Development between Professor and Student (교육과 정보통신기술의 융합 : SNS 커뮤니케이션 특성이 학생-교수의 관계형성에 미치는 영향)

  • Chang, Jiyeun
    • Journal of the Korea Convergence Society
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    • v.6 no.6
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    • pp.213-219
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    • 2015
  • This study examines how the features of communication on Social Network Service(SNS) affect building faculty trust and long-term orientation in professor-student relationships. The research model was developed based on the previous research about communication, SNS and relationship development. The researcher surveyed 210 students to collect research data, and 195 questionnaires were analyzed using SmartPLS. The results indicate that the quality, frequency, interactivity and openness of communication on SNS affect positively on faculty trust. Moreover, the quality, frequency and openness of communication on SNS affect positively on long-term orientation, whereas interactivity does not. This mean that faculty trust plays a mediating role between interactivity and long-term orientation.

Efficient Query Retrieval from Social Data in Neo4j using LIndex

  • Mathew, Anita Brigit
    • KSII Transactions on Internet and Information Systems (TIIS)
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    • v.12 no.5
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    • pp.2211-2232
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    • 2018
  • The unstructured and semi-structured big data in social network poses new challenges in query retrieval. This requirement needs to be met by introducing quality retrieval time measures like indexing. Due to the huge volume of data storage, there originate the need for efficient index algorithms to promote query processing. However, conventional algorithms fail to index the huge amount of frequently obtained information in real time and fall short of providing scalable indexing service. In this paper, a new LIndex algorithm, which is a heuristic on Lucene is built on Neo4jHA architecture that holds the social network Big data. LIndex is a flexible and simplified adaptive indexing scheme that ascendancy decomposed shortest paths around term neighbors as basic indexing unit. This newfangled index proves to be effectual in query space pruning of graph database Neo4j, scalable in index construction and deployment. A graph query is processed and optimized beyond the traditional Lucene in a time-based manner to a more efficient path method in LIndex. This advanced algorithm significantly reduces query fetch without compromising the quality of results in time. The experiments are conducted to confirm the efficiency of the proposed query retrieval in Neo4j graph NoSQL database.

QoS-, Energy- and Cost-efficient Resource Allocation for Cloud-based Interactive TV Applications

  • Kulupana, Gosala;Talagala, Dumidu S.;Arachchi, Hemantha Kodikara;Fernando, Anil
    • IEIE Transactions on Smart Processing and Computing
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    • v.6 no.3
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    • pp.158-167
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    • 2017
  • Internet-based social and interactive video applications have become major constituents of the envisaged applications for next-generation multimedia networks. However, inherently dynamic network conditions, together with varying user expectations, pose many challenges for resource allocation mechanisms for such applications. Yet, in addition to addressing these challenges, service providers must also consider how to mitigate their operational costs (e.g., energy costs, equipment costs) while satisfying the end-user quality of service (QoS) expectations. This paper proposes a heuristic solution to the problem, where the energy incurred by the applications, and the monetary costs associated with the service infrastructure, are minimized while simultaneously maximizing the average end-user QoS. We evaluate the performance of the proposed solution in terms of serving probability, i.e., the likelihood of being able to allocate resources to groups of users, the computation time of the resource allocation process, and the adaptability and sensitivity to dynamic network conditions. The proposed method demonstrates improvements in serving probability of up to 27%, in comparison with greedy resource allocation schemes, and a several-orders-of-magnitude reduction in computation time, compared to the linear programming approach, which significantly reduces the service-interrupted user percentage when operating under variable network conditions.

Service System of Social Network with CRM Application (CRM 어플리케이션에서의 소셜 네트웍의 서비스 시스템)

  • Mohan, Subaji;Upadhyaya, Bipin;Choi, Eun-Mi
    • Information Systems Review
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    • v.12 no.1
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    • pp.1-22
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    • 2010
  • Demands onenterprise applications are changing drastically in terms of service and value. Currently enterprises have started to view these applications as service systems, as they combine technology with organizational networks designed to deliver services that satisfy the needs of customers and marketing operations. Social networking is playing a crucial role in this direction and provides organizations with the critical data that enable to build strong relationships with their customers and partners. Enterprises have started using this concept, by integrating social networking services with their enterprise applications such as CRM. In this paper, we combine an open source social networking engine with a CRM (Customer Relationship Management) application to constitute a social CRM system. This can bring the customers closer to the enterprise and facilitate better communication with them. Social Networking Analysis constructs were used to analyze the effectiveness of service system. In the current competitive and economically challenging conditions, salespeople needs to quickly and effectively establish meaningful communication with customers. Our approach can address this issue, by handling the changing customer demands in minimal time, and increases service quality and business value.

Valence of Social Emotions' Sense and Expression in SNS (SNS내 사회감성의 어휘적 의미와 표현에 대한 유의성)

  • Hyun, Hye-Jung;Whang, Min-Cheol
    • Journal of the Korea Society of Computer and Information
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    • v.19 no.6
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    • pp.37-48
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    • 2014
  • Social emotion is being highlighted as an important factor of human life in terms of quality of communication as a variety of social networks are commonly used. To understand such social emotion, this study verifies and analyzes the significance of lexical meaning and expression of emotion basically for understanding of complex meaning of social emotion. The emotional expressions represented in SNS text messages, one of the major channel of communication, are examined in this study to create scales of meaning and expression and to understand the differences deeply. As a result of the analysis, it turned out that negative assessment factors were more than positive ones among social emotional factors while positive ones were outstandingly many in the case of social emotional expression. Social emotional factors were classified by basic emotional elements and valences while emotional expression included complex meaning and especially positive elements were dominant in general.