• Journal of Distribution Science
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• v.15 no.7
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• pp.35-41
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• 2017

Purpose - A product bundling is a marketing approach where multiple products or components are packaged together into one bundle solution. This paper aims to introduce an optimal bundle search problem (hereinafter called "OBSP") which may be embedded with online recommendation system to provide an optimized service considering pairwise discount and delivery cost. Research design, data, and methodology - Online retailers have their own discount policy and it is time consuming for online shoppers to find an optimal bundle. Unlike an online system recommending one item for each search, the OBSP considers multiple items for each search. We propose a mathematical formulation with numerical example for the OBSP and analyzed the complexity of the problem. Results - We provide two results from the complexity analysis. In general case, the OBSP belongs to strongly NP-Hard which means the difficulty of the problem while the special case of OBSP can be solved within polynomial time by transforming the OBSP into the minimum weighted perfect matching problem. Conclusions - In this paper, we propose the OBSP to provide a customized service considering bundling price and delivery cost. The results of research will be embedded with an online recommendation system to help customers for easy and smart online shopping.

• The Journal of the Institute of Internet, Broadcasting and Communication
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• v.8 no.4
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• pp.9-14
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• 2008

Ubiquitous implementation of indoor location-based technology is recognized that one of the important elements of the technology. Specifically, the hospital management of patients, the silver-town management, the implementation of the smart home for the indoors rather than outdoors in a range of broadband users for location-aware technology is needed. This paper in wireless devices with an indoor location awareness shows about the system's technical design and implementation. Location-based technology for wireless LAN users aware of the strength of radio signals (Received Signal Strength Indication, RSSI) using trilateration. Topographic mapping system will be implemented wireless devices and servers, Access Point (AP), which is the system's development and testing throughout the physical environment to determine the potential for real-life applications.

• Journal of Digital Contents Society
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• v.19 no.4
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• pp.789-799
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• 2018

This article presents machine learning based approach on Big data to analyzing time series data for anomaly detection in such industrial complex system. Long Short-Term Memory (LSTM) network have been demonstrated to be improved version of RNN and have become a useful aid for many tasks. This LSTM based model learn the higher level temporal features as well as temporal pattern, then such predictor is used to prediction stage to estimate future data. The prediction error is the difference between predicted output made by predictor and actual in-coming values. An error-distribution estimation model is built using a Gaussian distribution to calculate the anomaly in the score of the observation. In this manner, we move from the concept of a single anomaly to the idea of the collective anomaly. This work can assist the monitoring and management of Smart Factory in minimizing failure and improving manufacturing quality.

• The Journal of Asian Finance, Economics and Business
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• v.8 no.11
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• pp.67-77
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• 2021

The aim of this study is to investigate the role of employee engagement as a mediator between the High-Performance Work System and the Service-Oriented Organizational Citizenship Behavior (Service-Oriented OCB). Furthermore, work-life balance as a moderator, the impact Service-Oriented OCB on customer satisfaction will be investigated. This study employs a quantitative methodology for which questionnaires were distributed to sixty restaurants in Karachi, and a sample of 418 responses was collected for structural equation modeling analysis. Smart PLS software was used to analyze the structure model. The results show that HPWS has a positive impact on Service-Oriented OCB. It is assumed that the role of work engagement as a mediator between HPWS and Service-Oriented OCB is significant. This study found that Service-Oriented OCB has a positive impact on customer satisfaction. Work-life balance was also found to have a moderating influence. The findings confirmed the black box mechanism and the HPWS procedures in restaurants. This study suggests implementing effective HPWS practices to influence employees' work engagement, which leads to Service-Oriented OCB and employees being able to optimize their performance to influence customer satisfaction. The study contributes to the existing body of knowledge in human resource management.

• The Journal of Information Systems
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• v.30 no.1
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• pp.151-177
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• 2021

Purpose This paper aims to improve management performance by effectively responding to production needs and reducing inventory through synchronizing production planning and procurement in the aviation industry. In this study, the differences in production planning and execution were first analyzed in terms of demand, supply, inventory, and process using the big data collected from a domestic aircraft manufacturers. This paper analyzed the problems in procurement and inventory management using legacy big data from ERP system in the company. Based on the analysis, we performed a simulation to derive an efficient procurement and inventory management plan. Through analysis and simulation of operational data, we were able to discover procurement and inventory policies to effectively respond to production needs. Design/methodology/approach This is an empirical study to analyze the cause of decrease in inventory turnover and increase in inventory cost due to dis-synchronize between production requirements and procurement. The actual operation data, a total of 21,306,611 transaction data which are 18 months data from January 2019 to June 2020, were extracted from the ERP system. All them are such as basic information on materials, material consumption and movement history, inventory/receipt/shipment status, and production orders. To perform data analysis, it went through three steps. At first, we identified the current states and problems of production process to grasp the situation of what happened, and secondly, analyzed the data to identify expected problems through cross-link analysis between transactions, and finally, defined what to do. Many analysis techniques such as correlation analysis, moving average analysis, and linear regression analysis were applied to predict the status of inventory. A simulation was performed to analyze the appropriate inventory level according to the control of fluctuations in the production planing. In the simulation, we tested four alternatives how to coordinate the synchronization between the procurement plan and the production plan. All the alternatives give us more plausible results than actual operation in the past. Findings Based on the big data extracted from the ERP system, the relationship between the level of delivery and the distribution of fluctuations was analyzed in terms of demand, supply, inventory, and process. As a result of analyzing the inventory turnover rate, the root cause of the inventory increase were identified. In addition, based on the data on delivery and receipt performance, it was possible to accurately analyze how much gap occurs between supply and demand, and to figure out how much this affects the inventory level. Moreover, we were able to obtain the more predictable and insightful results through simulation that organizational performance such as inventory cost and lead time can be improved by synchronizing the production planning and purchase procurement with supply and demand information. The results of big data analysis and simulation gave us more insights in production planning, procurement, and inventory management for smart manufacturing and performance improvement.

• Journal of Distribution Science
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• v.14 no.2
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• pp.41-45
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• 2016

Purpose - Finding an optimal path is an essential component for the design and operation of smart transportation or logistics network. Many applications in navigation system assume that travel time of each link is fixed and same. However, in practice, the travel time of each link changes over time. In this paper, we introduce a new transportation problem to find a latest departing time and delivery path between the two nodes, while not violating the appointed time at the destination node. Research design, data, and methodology - To solve the problem, we suggest a mathematical model based on network optimization theory and a backward search method to find an optimal solution. Results - First, we introduce a dynamic transportation problem which is different with traditional shortest path or minimum cost path. Second, we propose an algorithm solution based on backward search to solve the problem in a large-sized network. Conclusions - We proposed a new transportation problem which is different with traditional shortest path or minimum cost path. We analyzed the problem under the conditions that travel time is changing, and proposed an algorithm to solve them. Extending our models for visiting two or more destinations is one of the further research topics.

• Journal of Distribution Science
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• v.19 no.2
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• pp.37-44
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• 2021

Purpose: O2O (Online to Offline) is an internet-based platform. The purpose of this study is to confirm the effect of service quality of O2O food delivery service on service satisfaction, and whether customer orientation mediates the relationship between service quality and service satisfaction. Research design, data and methodology: This paper surveyed Chinese consumers using the O2O food delivery platform through a questionnaire technique. Smart PLS 3.0 was used to verify the hypothesis of this study. PLS is characterized by the advantage of minimizing measurement errors and maximizing the influence of each factor. Results: It was confirmed that O2O food delivery companies need to increase service quality (information quality, product quality, and social quality, system quality) in order to obtain customer satisfaction. Additionally, the perceived customer orientation was found to completely mediate the relationship between perceived service quality (information quality, product quality) and perceived service satisfaction. Conclusions: The service level of the O2O delivery company to the customer's request when a problem occurs in the customer's order must be raised to increase the customer's satisfaction. For example, timely response to customer inquiries and timely feedback of delivery information to customers during the delivery process should improve the quality of after-sales service.

• Journal of Digital Convergence
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• v.12 no.12
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• pp.351-356
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• 2014

Generally, although securing the condition and location of container freights or normal freights, which load a fresh goods, has been a very important issue in the cold-chain system implementations, it has not gotten out of the traditional methods in the related business world yet. To solve this problem, we propose the designing method and architecture which can be used to implement a smart cold-chain monitoring automation systems. The proposed system architecture is based on the oneM2M standards, and it has 3 layers and entities, which can be implemented to S/W and H/W, network services layer and entity, common services layer and entity, application layer and entity. Based on this architecture, we will not only expect an innovative retrenchment of distribution cost, but also automatically secure the freight condition and location.

• Advances in Energy Research
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• v.7 no.2
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• pp.85-100
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• 2020

Distributed energy resources (DERs) are essential for coping with growing multiple energy demands. A microgrid (MG) is a small-scale version of the power system which makes possible the integration of DERs as well as achieving maximum demand-side management utilization. Hence, this study focuses on the analysis of optimal power dispatch considering economic aspects in a multi-carrier microgrid (MCMG) with price-responsive loads. This paper proposes a novel time-based demand-side management in order to reshape the load curve, as well as preventing the excessive use of energy in peak hours. In conventional studies, energy consumption is optimized from the perspective of each infrastructure user without considering the interactions. Here, the interaction of energy system infrastructures is considered in the presence of energy storage systems (ESSs), small-scale energy resources (SSERs), and responsive loads. Simulations are performed using GAMS (General Algebraic modeling system) to model MCMG, which are connected to the electricity, natural gas, and district heat networks for supplying multiple energy demands. Results show that the simultaneous operation of various energy carriers, as well as utilization of price-responsive loads, lead to better MCMG performance and decrease operating costs for smart distribution grids. This model is examined on a typical MCMG, and the effectiveness of the proposed model is proven.

• The Transactions of The Korean Institute of Electrical Engineers
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• v.66 no.7
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• pp.1039-1046
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• 2017

Campus microgrid is designed and built by considering not only power generation but also power consumption management as connected microgrid type because the main goal of the campus microgrid is to save power consumption costs. There are many functions to achieve the goal and they are mainly to use generation-based functions such as islanding operation for peak management and for emergency events. In power distribution operation, Conservation Voltage Reduction (CVR) is applied in order to reduce power consumption. The CVR is defined as a function for load consumption reduction by voltage reduction in order to reduce peak demands and energy consumption. However, application of CVR to microgrid is difficult because the microgrid cannot control a tap of transformer in a substation and the microgrid normally is not designed with phase modifying equipment like a step-voltage-regulator which can control voltage in power distribution system operation. In addition, an impact of the CVR is depended on load characteristics such as a normal load, a rated power, and synchronous motors. Therefore, this paper proposes an application of CVR using linear voltage control based AVR in campus microgrid with power consumption reduction considering characteristics of load and component in the microgrid. The proposed system can be applied to each buildings by a configuration of power distribution cables; and the application results and CVR factor are presented in this paper.