• Title/Summary/Keyword: Smart Services

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Usability Evaluation of Artificial Intelligence Search Services Using the Naver App (인공지능 검색 서비스 활용에 따른 서비스 사용성 평가: 네이버 앱을 중심으로)

  • Hwang, Shin Hee;Ju, Da Young
    • Science of Emotion and Sensibility
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    • v.22 no.2
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    • pp.49-58
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    • 2019
  • In the era of the 4th Industrial Revolution, artificial intelligence (AI) has become one of the core technologies in terms of the business strategy among information technology companies. Both international and domestic major portal companies are launching AI search services. These AI search services utilize voice, images, and other unstructured data to provide different experiences from existing text-based search services. An unfamiliar experience is a factor that can hinder the usability of the service. Therefore, the usability testing of the AI search services is necessary. This study examines the usability of the AI search service on the Naver App 8.9.3 beta version by comparing it with the search services of the current Naver App and targets 30 people in their 20s and 30s, who have experience using Naver apps. The usability of Smart Lens, Smart Voice, Smart Around, and AiRS, which are the Naver App beta versions of their artificial intelligence search service, is evaluated and statistically significant usability changes are revealed. Smart Lens, Smart Voice, and Smart Around exhibited positive changes, whereas AiRS exhibited negative changes in terms of usability. This study evaluates the change in usability according to the application of the artificial intelligence search services and investigates the correlation between the evaluation factors. The obtained data are expected to be useful for the usability evaluation of services that use AI.

An Exploratory Study on CCR-based Smart Healthcare Services (CCR 기반 스마트 헬스케어 서비스에 대한 탐색적연구)

  • Joon-Hwan Kim;Seokjin Im
    • The Journal of the Convergence on Culture Technology
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    • v.9 no.5
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    • pp.91-98
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    • 2023
  • This study is an exploratory research on smart healthcare services, specifically focusing on a multi-channel CCR based healthcare service system. The study examines the overview and operational principles of the service system, highlighting the significance of user communication and its role in the system's functionality. Furthermore, the study investigates the impact of service quality on user satisfaction and intention to continue using the service. To achieve this, a structural equation modeling(SEM) analysis was conducted with a sample of 188 users who owned and utilized healthcare devices and apps. The results indicate that service quality dimensions (reliability, responsiveness, empathy, assurance, and tangibility) all had a positive influence on user satisfaction. Additionally, user satisfaction was found to have a significant impact on intention to continue using the service. The findings of this study contribute to exploring the effectiveness and potential value of CCR-based smart healthcare services. It was also provided insights for the future development of smart healthcare systems that offer accurate health information and personalized services for individual health management and prevention.

A Study on Vulnerability Factors of The Smart Home Service ('스마트홈 서비스'의 보안취약요인에 관한 연구)

  • Jeon, Jeong Hoon
    • Convergence Security Journal
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    • v.20 no.4
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    • pp.169-176
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    • 2020
  • Recently, the era in which various services using smart devices are used is sometimes referred to as the so-called "smart era". Among these, Smart Home Service' have not only brought about significant changes in the residential environment and culture, but are evolving very rapidly. and The 'Smart Home Service' provides more convenient services to users through communication between various electronic products in general homes, and has a bright future in the future. In particular,'Smart Home Service' provides various services combined based on IoT(Internet of Things) technology and wired/wireless communication in connection between various devices. However, such a "smart home service" inherits the security vulnerabilities of the underlying technologies such as the Internet of Things and wired and wireless communication technologies, and accidents that lead to the leakage of personal information and invasion of privacy continue to occur. So, it is necessary to prepare a countermeasure and prevention against the weak factors of the underlying technologies. Therefore, this paper is expected to be used as basic data for future application technology development and countermeasure technology by examining various security vulnerability factors of 'Smart Home Service'.

An Analysis of Policy and Technology Status of Smart City for Revitalization of Smart City Industry (스마트도시 산업 활성화를 위한 스마트도시 정책 및 기술현황 분석에 관한 연구)

  • Kim, Dae Ill;Park, Sung Chan;Yeom, Chun Ho
    • Journal of Information Technology Services
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    • v.21 no.1
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    • pp.127-144
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    • 2022
  • Recently, Korea is promoting cooperation with various countries, centering on ASEAN countries, with the aim of exporting Korean smart cities for the globalization of smart cities. The purpose of this study is to select excellent smart city technologies through analysis of smart city technologies owned by domestic companies and company status, and to prepare a plan for revitalization of companies with smart city technologies. Through prior research, the implications were derived through research on the existing smart city. Next, established a smart city policy analysis and smart city technology classification criteria through Korea and Overseas smart city policy and Korea smart city technology status DB. And the big data of smart city technology possessed by Korea companies and a plan for selecting a smart city export technology was prepared through analysis by region and company. As a result, to activate the technology possessed by Korea companies and to export overseas, it seems to need financial support and tax incentives that secure a pathway to export specialized smart technologies of SMEs, along with citizen participation and institutional supplementation. The smart city technology fields with the highest utilization in Korea were traffic, green energy, e-government, crime prevention, and construction, and the service types were platform, IoT, AI, big data, and GIS/GPS. These technologies are expected to contribute to building a platform for overseas smart city technology exports.

A Security Reference Model for the Construction of Mobile Banking Services based on Smart Phones

  • Shin, Yong-Nyuo;Shin, Woo-Chang
    • International Journal of Fuzzy Logic and Intelligent Systems
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    • v.11 no.4
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    • pp.229-237
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    • 2011
  • As smart phones have become widely adopted, they have brought about changes in individual lifestyles, as well as significant changes in the industry. As the mobile technology of smart phones has become associated with all areas of industry, it is not only accelerating innovation in other industries such as shopping, healthcare service, education, and finance, but is also creating new markets and business opportunities. The preparation of thorough security measures for smart phones is increasing in demand. While offering excellent mobility and convenience, smart phones can be exposed to a range of violation threats. In particular, it is necessary to make efforts to develop a security system that can preemptively cope with potential security threats in the banking service area, which requires a high level of reliability. This paper suggests a security reference model that is considered for the smart phone-based joint mobile banking development project being undertaken by the Bank of Korea in 2010. The purpose of this study is to make a security reference model for a reliable smart phone-based mobile financial service, by recognizing the specific security threats directed toward smart phones, and providing countermeasures to these security threats. The proposed mobile banking security reference model is useful in improving system security by systematically analyzing information security threats to the mobile financial service, and by presenting the guideline for the preparation of countermeasures.

A Subjectivity Study on the Promotion of Korean Smart TV Industry through Q Methodology

  • Kim, Ki Youn;Cho, Dae Keun;Song, In Kuk
    • KSII Transactions on Internet and Information Systems (TIIS)
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    • v.8 no.6
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    • pp.2171-2185
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    • 2014
  • From the perspectives of regulation and convergence, several debates on the industrial definition of smart TV service in the Korean broadcasting and communications market are currently in progress. The most heated controversy mainly depends on whether smart TV is controlled under broadcasting regulations or under communications regulations. This Korean- specific problem is summarized in regulation fairness or asymmetric regulations between smart TV and IPTV operators. Although both operators utilize very similar technology and share the same business model, the regulations for only smart TV operators are unfettered. This would be an intrinsic cause that prohibits fair competition in the new converging market. Currently we confront the matter of asymmetric regulations between smart TV and others including IPTV or ISP. The purpose of this study, thus, is to provide the strategic, regulatory guidance and theoretical definitions on smart TV service, as one of converging services, based on a qualitative approach through subjectivity methodology. The study identifies three issues net neutrality, regulation fairness and new media and new market and proposes desirable promotion plans regarding those issues. The study draws lessons learned through a Korean smart TV case and provides directions to strategic-policy studies for future emergent converging services.

A Tour Information System on Smart Phone using Location Based Service (위치 기반 서비스를 이용한 스마트폰 관광 정보 시스템)

  • Kim, Seok-Hyun;Kim, Ji-Uk;Kim, Hyun-Jeong;Park, Dong-Gyu
    • Journal of Korea Multimedia Society
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    • v.15 no.5
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    • pp.677-691
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    • 2012
  • Location Based Services using GPS receiver with network enabled smart phone provides various services and many business models. Currently, many context awareness models on smart phone applications are under developing. But most of the services are based on current user position and Point of Interest(POI)s, which are very static. In this paper, we proposed and implemented multimedia tourist guide system using smart phone, which are very dynamic and provides tour guide's voice and audio service on the spot. Also we provides tour experience sharing method which can easily share the videos and pictures for each users.

Implementation of Smart Information Services on Air Pollution based on IoT (IoT 기반 대기 오염 관련 스마트 생활 정보 서비스 구현)

  • Koh, Ga-Young;Chang, Byeong-Mo
    • The Journal of the Korea Contents Association
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    • v.19 no.12
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    • pp.9-17
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    • 2019
  • The Internet of Things (IoT) is a technology that connects to the Internet with built-in sensors and communication functions on various objects and has been used in various fields such as smart home and smart factory. Recently, as interest in air pollution information such as fine dust is increasing, the apps for providing weather information and air pollution information based on IoT technology are being developed. In this study, we aims to provide visual air pollution and weather information and develop useful services such as appliance automation using this information. for this study, we designed and implemented Smart Services that provide home automation, messaging and alarm, visual air pollution and weather information using air pollution and weather information based on IoT.

How to Sustain Smart Connected Hospital Services: An Experience from a Pilot Project on IoT-Based Healthcare Services

  • Park, Arum;Chang, Hyejung;Lee, Kyoung Jun
    • Healthcare Informatics Research
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    • v.24 no.4
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    • pp.387-393
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    • 2018
  • Objectives: This paper describes an experience of implementing seamless service trials online and offline by adopting Internet of Things (IoT) technology based on near-field communication (NFC) tags and Bluetooth low-energy (BLE) beacons. The services were provided for both patients and health professionals. Methods: The pilot services were implemented to enhance healthcare service quality, improve patient safety, and provide an effective business process to health professionals in a tertiary hospital in Seoul, Korea. The services to enhance healthcare service quality include healing tours, cancer information/education, psychological assessments, indoor navigation, and exercise volume checking. The services to improve patient safety are monitoring of high-risk inpatients and delivery of real-time health information in emergency situations. In addition, the services to provide an effective business process to health professionals include surveys and web services for patient management. Results: Considering the sustainability of the pilot services, we decided to pause navigation and patient monitoring services until the interference problem could be completely resolved because beacon signal interference significantly influences the quality of services. On the other hand, we had to continue to provide new wearable beacons to high-risk patients because of hygiene issues, so the cost increased over time and was much higher than expected. Conclusions: To make the smart connected hospital services sustainable, technical feasibility (e.g., beacon signal interference), economic feasibility (e.g., continuous provision of new necklace beacons), and organizational commitment and support (e.g., renewal of new alternative medical devices and infrastructure) are required.

IoT-based Digital Life Care Industry Trends

  • Kim, Young-Hak
    • International journal of advanced smart convergence
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    • v.8 no.3
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    • pp.87-94
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    • 2019
  • IoT-based services are being released in accordance with the aging population and the demand for well-being pursuit needs. In addition to medical device companies, companies with ideas ranging from global ICT companies to startup companies are accelerating their market entry. The areas where these services are most commonly applied are health/medical, life/safety, city/energy, automotive and transportation. Furthermore, by expanding IoT technology convergence into the area of life care services, it contributes greatly to the development of service models in the public sector. It also provides an important opportunity for IoT-related companies to open up new markets. By addressing the problems of life care services that are still insufficient. We are providing opportunities to pursue the common interests of both users and workers and improve the quality of life. In order to establish IoT-based digital life care services, it is necessary to develop convergence technologies using cloud computing systems, big data analytics, medical information, and smart healthcare infrastructure.