• Title/Summary/Keyword: Smart Industrial Technology

Search Result 1,069, Processing Time 0.035 seconds

A Study on the Difference of Effect to Customer Satisfaction of After-Sales Service Factors in Mobile Phone (모바일 폰의 애프터서비스 품질요인이 고객만족에 미치는 영향도 차이에 관한 연구)

  • Jung, Tae-Wook;Lee, Jae-Joon;Koo, Ja-Hwal;Cho, Jin-Hyung
    • Journal of Korean Society of Industrial and Systems Engineering
    • /
    • v.36 no.2
    • /
    • pp.39-48
    • /
    • 2013
  • The development of mobile communication technology is transforming the market of mobile communication devices, which is used to be merely for simple communication, into the one which offers features of personal digital assistant (PDA), fax communication and Internet access. Unlike a mobile phone which comes out as a complete package and whose functions cannot be changed, a smart phone can be upgraded by its user, adding or removing apps as he pleases. OS's of smart phones are iOS-based Apple, Google Android, Window Mobile, and others. Due to its convenience and powerful features, many people use smart phones its high price. On the other hand, consumer complaints are rising on poor A/S for occasional malfunction. This study analyzes how A/S cases can be classified into groups according to quality factors. We evaluate factors such as consumer impression and consumer satisfaction. By dual quality evaluation using KANO method, we would like to show the different A/S strategy for smart phones, compared with mobile phones.

Investigation of Factors for Smartization of Ppuri Enterprises Based on the Smart Factory Status (뿌리기업 스마트공장 구축 현황과 영향관계 분석)

  • Kim, Bo Kyung;Lee, Sang Mok;Kim, Tae Bum;Kim, Taek Soo;Kim, Chang Kyung
    • Journal of Powder Materials
    • /
    • v.29 no.2
    • /
    • pp.166-175
    • /
    • 2022
  • Ppuri or Root technology primarily includes technologies such as casting, mold, plastic working, welding, heat treatment and surface treatment. It is regarded as an essential element for improving the competitiveness of the quality of final products. This study investigates the current status of smart factory implementation for Ppuri companies and analyzes the influencing relationships among various company factors. The factors affecting smart factory implementation for Ppuri companies are sales, exports, number of technical employees, and holding corporate research institutes. In addition, this research shows that even if smart factory implementation is pursued for data collection, data utilization is not implemented properly. Thus, it is suggested that the implementation of smart factories requires not only the availability of facilities and systems but also proper data utilization.

Design of Hand Gestures for Smart Home Appliances based on a User Centered Approach (스마트홈 내 기기와의 상호작용을 위한 사용자 중심의 핸드 제스처 도출)

  • Choi, Eun-Jung;Kwon, Sung-Hyuk;Lee, Dong-Hun;Lee, Ho-Jin;Chung, Min-K.
    • Journal of Korean Institute of Industrial Engineers
    • /
    • v.38 no.3
    • /
    • pp.182-190
    • /
    • 2012
  • With the progress of both wire and wireless home networking technology, various projects on smart home have been carried out in the world (Harper, 2003), and at the same time, new approaches to interact with smart home systems efficiently and effectively have also been investigated. A gesture-based interface is one of these approaches. Especially with advance of gesture recognition technologies, a variety of research studies on gesture interactions with the functions of IT devices have been conducted. However, there are few research studies which suggested and investigated the use of gestures for controlling smart home appliances. In this research the gestures for selected smart home appliances are suggested based on a user centered approach. A total of thirty-eight functions were selected, and a total of thirty participants generated gestures for each function. Based on the Nielsen (2004), Lee et al. (2010) and Kuhnel et al. (2011), the gesture with the highest frequency for each function (Top gesture) has been suggested and investigated.

A Consideration about the Status and the Development Plans of MND Smart Defense Innovation (스마트 국방혁신 추진현황 및 발전방안 고찰)

  • Lee, Kwang Je
    • Journal of Information Technology Services
    • /
    • v.20 no.1
    • /
    • pp.1-9
    • /
    • 2021
  • After being introduced "4th Industrial Revolution" in the Davos Forum 2016, it is continuously talked about "4th Industrial Revolution" as an industrial and social innovation momentum for solving structural problems of economy and society. In this situation, our government established "the Committee of 4th Industrial Revolution" as a control tower and announced a policy "4th Industrial Revolution recommendation for government" in 2019. The Ministry of National Defense is pursuing "4th Industrial Revolution" policies and organizing a team "4th Industrial Revolution Smart Defense Innovation Team" in accordance with government-wide policies from 2019. In this paper, I will look at the background and status of the Smart Defense Innovation policy. And I am proposing development plans to create practical results as like "Strengthening governance for the Smart Defense Innovation" and "Implementation of the budget for the Smart Defense Innovation" and so on.

Development and Implementation of Smart Manufacturing Big-Data Platform Using Opensource for Failure Prognostics and Diagnosis Technology of Industrial Robot (제조로봇 고장예지진단을 위한 오픈소스기반 스마트 제조 빅데이터 플랫폼 구현)

  • Chun, Seung-Man;Suk, Soo-Young
    • IEMEK Journal of Embedded Systems and Applications
    • /
    • v.14 no.4
    • /
    • pp.187-195
    • /
    • 2019
  • In the fourth industrial revolution era, various commercial smart platforms for smart system implementation are being developed and serviced. However, since most of the smart platforms have been developed for general purposes, they are difficult to apply / utilize because they cannot satisfy the requirements of real-time data management, data visualization and data storage of smart factory system. In this paper, we implemented an open source based smart manufacturing big data platform that can manage highly efficient / reliable data integration for the diagnosis diagnostic system of manufacturing robots.

An Empirical Study on the Smart Technology Acceptance and Global Supply Chain Innovation in Korean Small and Medium Trading Companies - Focusing on the Key Technologies of 4th Industrial Revolution - (한국 중소수출입기업의 스마트기술 수용과 글로벌공급사슬혁신에 관한 실증적 연구 - 4차 산업혁명 핵심기술을 중심으로 -)

  • Chung, Jae-Eun;Moon, Hee-Cheol
    • Korea Trade Review
    • /
    • v.44 no.4
    • /
    • pp.169-188
    • /
    • 2019
  • This study aims to analyze the effects of the smart technologies acceptance on global supply chain innovation and export performance in Korean small and medium trading companies. As the world prepares for the advent of the 4th industrial revolution the level of smart technology acceptance by Korean small and medium trading companies has not yet reached the level that is compatible with the change of international paradigm. In this respect, this study aims to promote the acceptance of smart technologies and suggest a need of more practical policy for securing international market competitiveness through innovation of global supply chain structure of Korean trading companies. According to the empirical research results, the smart technology acceptance had a significant effect on both the internal supply chain innovation and the export performance. Also, the external supply chain innovation significantly affected export performance. These results suggested that Korean trading companies need to be more active and positive in accepting smart technology so that they can gain more competitive advantage in the 4th industrial revolution era.

A Case Study on Smart Factory Extensibility for Small and Medium Enterprises (중소기업 스마트 공장 확장성 사례연구)

  • Kim, Sung-Min;Ahn, Jaekyoung
    • Journal of Korean Society of Industrial and Systems Engineering
    • /
    • v.44 no.2
    • /
    • pp.43-57
    • /
    • 2021
  • Smart factories can be defined as intelligent factories that produce products through IoT-based data. In order to build and operate a smart factory, various new technologies such as CPS, IoT, Big Data, and AI are to be introduced and utilized, while the implementation of a MES system that accurately and quickly collects equipment data and production performance is as important as those new technologies. First of all, it is very essential to build a smart factory appropriate to the current status of the company. In this study, what are the essential prerequisite factors for successfully implementing a smart factory was investigated. A case study has been carried out to illustrate the effect of implementing ERP and MES, and to examine the extensibilities into a smart factory. ERP and MES as an integrated manufacturing information system do not imply a smart factory, however, it has been confirmed that ERP and MES are necessary conditions among many factors for developing into a smart factory. Therefore, the stepwise implementation of intelligent MES through the expansion of MES function was suggested. An intelligent MES that is capable of making various decisions has been investigated as a prototyping system by applying data mining techniques and big data analysis. In the end, in order for small and medium enterprises to implement a low-cost, high-efficiency smart factory, the level and goal of the smart factory must be clearly defined, and the transition to ERP and MES-based intelligent factories could be a potential alternative.

A Study on the Durability Complement of Lightweight Photovoltaic Module (경량화 태양광 모듈의 내구성 보완에 관한 연구)

  • Jeong, Taewung;Park, Min-Joon;Kim, Hanjun;Song, Jinho;Moon, Daehan;Hong, Kuen Kee;Jeong, Chaehwan
    • Journal of the Korean Institute of Electrical and Electronic Material Engineers
    • /
    • v.34 no.2
    • /
    • pp.110-114
    • /
    • 2021
  • In this study, we fabricated light-weight solar module for various applications such as building integrated photovoltaics (BIPV), vehicles, trains, etc. Ethylene tetra fluoro ethylene (ETFE) film was applied as a material to replace the cover glass, which occupies more than 65% of the weight of the PV module. Glass fiber reinforced plastic (GRP) was applied to the ones with a low durability by replacing the cover glass to ETFE. Moreover, to achieve a high solar power conversion in this study, we applied a shingled design to weight reduced solar modules. The shingled module with GRP shows 183.7 W of solar-to-power conversion, and the output reduction rate after weight load test was 1.14%.

Self-Illuminated Smart Window Based on Polymer-Dispersed Liquid Crystal Mixed with Cu-doped ZnS

  • Kim, Eun Mi;Heo, Gi-Seok
    • Journal of the Korean Institute of Electrical and Electronic Material Engineers
    • /
    • v.35 no.6
    • /
    • pp.562-567
    • /
    • 2022
  • Novel self-illuminated smart windows were fabricated consisting of Cu-doped ZnS (ZnS:Cu) powder and polymer-dispersed liquid crystal (PDLC). This smart window shows not only switchable transparency but also self-illumination without any attachable luminous body. Its electro-optical characteristics, transmittance, and luminance were investigated in relation to various applied voltages and composition ratios. The optical transmittance and luminous intensity increased with increasing applied voltages. However, the optical transmittance decreased with increasing ZnS:Cu powder content. One of the self-illuminated smart windows, which was fabricated with 9 wt% of ZnS:Cu, achieved the optical transmittance of 60.5% (at 550 nm) and the luminance of 11.0 cd/m2 at 100 V. This smart window could be used as a normal switchable smart window in daytime and light-emitting signage at night.