• 유통과학연구
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• 제16권6호
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• pp.55-63
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• 2018

Purpose - Our Research is a study on the competition structure between retailers in traditional markets. Specifically, this study examined the effects of SSM, commodity supply store, Hanaro mart, food mart and other mart in traditional markets on retail stores of small businesses. The purpose of this study is to provide a solution to the market encroachment of large retailers in traditional markets. Research design, data, and methodology - This study is based on the data of 'Market Survey of Traditional Market·Shopping Mall and Store Management in 2016' and 'Current status of SSM(Super SuperMarket), commodity supply store, Hanaro mart, food mart and other mart in the traditional market in 2017' conducted by Small Enterprise and Market Service. In this study, a multiple regression equation was constructed using the number of SSM, commodity supply store, Hanaro mart, food mart and other mart as an independent variable and sales, number of customers as a dependent variable for analysis. Results - The increase of SSM and commodity supply stores in the traditional market affects the sales decrease of the surrounding small merchants in the traditional market. This means that the SSM and commodity supply stores can lead to the decline of the traditional market. However, it has been found that the penetration of these companies in traditional markets does not affect the number of visitors. Second, Hanaro mart's entry into the traditional market has a negative impact on the sales and visitor numbers of the surrounding small-scale merchants. The increase in the number of food mart has a significant effect on the sales and the number of visitors to the small stores. The results of this study indicate that the food mart can contribute to the revitalization of traditional markets. Lastly, other mart with more than medium size were found to affect the sales of small stores, the number of visitors. Conclusions - We examines the competitive structure among retailers in traditional markets. The penetration of large retailers in traditional markets has a negative impact on traditional markets, particularly Hanaro mart has a greater impact than SSM. We provide practical and theoretical implications for the retail competition structure in traditional markets.

• Journal of Construction Engineering and Project Management
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• 제4권1호
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• pp.37-44
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• 2014

Comparatively, the construction industry has, on average, a higher rate of fatal and major injuries, work induced ill-health and damage to properties than other industrial sectors; and this is a source of concern to industry stakeholders. The study showed that although subcontracting could be contributory to an increase in workplace accidents in the construction industry, contractual aspects of subcontracting arrangements (such as the power imbalance that exist along the client-customer interface) also present opportunities for improvements in health and safety management (HSM) practices in organisations. This conclusion was reached after an analysis of a questionnaire survey (with a 27% response rate) that assessed the attitudes and perception to health and safety issues.

• Asian Journal of Innovation and Policy
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• 제12권2호
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• pp.155-176
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• 2023

This paper employs datasets from the Enterprise Survey conducted by the World Bank to examine the relationship between four types of innovation defined by the Oslo Manual (OECD, 2005): product innovation, process innovation, marketing innovation, organization innovation, and the firm performance in the selected developing ASEAN economies. The main objective of this paper is to understand the characteristics of innovation activities at the firm level and how various innovation types affect firm performance. The empirical results from ASEAN manufacturing firms reveal that product innovation positively affects firms' performance, while non-technological innovations are negatively related to the performance of firms. The further employed quantile regression provides more insights into the roles of innovation types on different levels of firm performance: while product and process innovations actively contribute to the small and medium-size firms (below 25^th quantile and median), organizational and marketing innovations negatively affect them. Interestingly, the role of process innovation decreases when firm performance grows.

• 에너지공학
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• 제13권1호
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• pp.40-50
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• 2004

Treatise that see executed investigation analysis about energy conservation technology, which skill move and skill class of introduction subject, transferㆍintroduction skill form, present condition of technology transferㆍintroduction and necessity etc. to energy conservation technology by program of Korea energy basis plan (1997∼2006) etc. Enforced company which questionnaire object achieves from the end 107 assignment practical used of energy conservation technology development propulsion assignment of Korea energy management corporation (KEMCO) to 1998-200 years and 416 companies related energy saving technology constructed to Korea Institute of Energy Research (KIER) database by post investigation and visit investigation. Question investigation result, transferㆍintroduction fields of energy conservation technology are industry sector, the enterprise size appeared with the fact that the small and medium enteifrise is many most. Also, technology transferㆍintroduction section is plan technique, form with technical cooperative form, amount of money 50,000,000 won under, appeared above 1 years in disturbance duration. In hereafter, technology transferㆍintroduction plan it appeared with the fact that the plan technique is many most.

• 한국IT서비스학회지
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• 제17권3호
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• pp.17-36
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• 2018

In this study, we developed a chatbot (Dialogue agent) using small Q & A data and evaluated its performance. The chatbot developed in this study was developed in the form of an FAQ chatbot that responds promptly to customer inquiries. The development of chatbot was conducted in three stages : 1. Analysis and planning, 2. Content creation, 3. API and messenger interworking. During the analysis and planning phase, we gathered and analyzed the question data of the customers and extracted the topics and details of the customers' questions. In the content creation stage, we created scenarios for each topic and sub-items, and then filled out specific answers in consultation with business owners. API and messenger interworking is KakaoTalk. The performance of the chatbot was measured by the quantitative indicators such as the accuracy that the chatbot grasped the inquiry of the customer and correctly answered, and then the questionnaire survey was conducted on the chatbot users. As a result of the survey, it was found that the chatbot not only provided useful information to the users but positively influenced the image of the pension. This study shows that it is possible to develop chatbots by using easily obtainable data and commercial API regardless of the size of business. It also implies that we have verified the validity of the development process by verifying the performance of developed chatbots as well as an explicit process of developing FAQ chatbots.

• 한국산학기술학회논문지
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• 제11권9호
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• pp.3538-3547
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• 2010

텔레프레즌스가 무역업무지원을 위한 중요한 커뮤니케이션 도구로 인식되면서 해외에서 텔레프레즌스의 사용필요성이 증가하고 있다. 이러한 상황에서 본 연구에서는 무역지원기관과 전시컨벤션센터 그리고 중소기업의 실무담당자들이 텔레프레즌스의 일반적 내용, 도입필요성, 사용가능성, 비즈니스 가치, 도입 시에 예상되는 문제점에 대해 어떠한 인식을 가지고 있는 가를 분석할 수 있는 탐색적 연구를 수행하였다. 분석 결과 텔레프레즌스의 도입과 사용에 대한 필요성과 실현가능성 사이에는 분명한 차이점이 존재하였고 시스템간 호환성 부족, 사용편의성의 부족, 가격 책정의 어려움 등의 문제점이 발생할 것으로 예상되었다. 또한, 실무담당자들은 텔레프레즌스는 비즈니스 가치를 창출하는데도 긍정적인 영향을 미칠 것으로 인식하고 있었다. 텔레프레즌스의 핵심적인 성공요인들은 안정적인 네트워크 환경, 인지도와 접근성, 교육 및 홍보로 나타났다. 본 연구에서는 인식분석을 통해 텔레프레즌스를 구축하여 사용 하는데 중요한 요인들을 발견하였고 이에 기초하여 중소기업을 위한 텔레프레즌스의 구축방향을 제시한 것에 본 연구의 의의가 있다.

• 경영과정보연구
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• 제33권1호
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• pp.191-217
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• 2014

최근 기업의 경영환경은 급속한 글로벌화와 신기술의 출현에 따라 항상 경쟁과 도전에 직면하게 되어 있다. 기업이 이러한 환경을 타개하기 위해서는 끊임없는 연구개발을 통해 경쟁우위의 기술을 지속적으로 확보해야 한다. 따라서 기업이 연구개발 활동을 원활히 할 수 있도록 하는 지원이 필요하며, 이를 위해 기업의 연구개발 활동에 영향을 미치는 요인에 대한 보다 세밀한 연구가 축적되어야 할 것으로 보인다. 본 연구의 목적은 첫째, 중소기업의 연구개발투자 영향요인을 규명하는 것이다. 기업의 연구개발투자에 영향을 미칠 수 있는 요인들을 선행연구 조사를 통해 추출하고, 이를 요인들이 중소기업에는 어떠한 영향을 미치는지 확인하고자 한다. 둘째, 중소기업을 산업현장의 분류기준에 따라 유형을 구분하여 각각 영향요인의 유의성 및 영향도에 차이가 있는지 확인하는 것이다. 창업기업, 기존기업 등 유형 구분에 따라 각각 다른 특성을 나타날 수 있음을 확인할 수 있을 것으로 본다. 연구 결과, 중소기업의 연구개발투자에 영향을 미치는 요인 중 기업규모 요인인 종업원 수, 매출액, 연구 인프라 요인인 연구원 비중, 기술능력, 장비보유율, 지적재산권, 그리고 연구 활동성 요인인 아이디어 활동, 공동연구 비중 등이 정(+)의 영향을 미치고 있으며 연구 활동성 요인 중 CEO 참여는 부(-)의 영향을 미치고 있음을 알 수 있었다. 또한 중소기업을 업력, 제품, 거래형태, 기술수준 등에 따라 구분할 경우 연구개발투자에 미치는 영향정도와 유의성이 다름도 확인하였다. 이상의 결과를 바탕으로 학문적, 정책적 의의를 제시하였다.

• 유통과학연구
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• 제11권6호
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• pp.81-89
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• 2013

Purpose - The market orientation of a manufacturer is a very critical competitive advantage factor in the development of new markets and the sustainability and maintenance of existing ones, achieved through the design of customer-oriented products. This is recognized as a virtuous circle, in which firms grow by means of promoting quality management. However, though market-oriented activities are important in management and operations, they seem to be promoted mainly by large-scale enterprises rather than by small- and medium-scale firms, the latter having invested relatively few company resources. Furthermore, few studies and analyses have examined how market orientation relates to the expansion of quality programs within organizations or with business performance; the market orientation and customer-orientation concepts are mixed together when both are used in research. Given the current market situation in which the servitization of manufacturing firms is rapidly expanding, this study's analysis of the effect on market orientation of manufacturers is a significant contribution. From this perspective, this study has several objectives. First, is to analyze and suggest the relationship between market orientation and quality management activity for manufacturers, focusing on three sub-activities: products, process, and quality management activities. Second, it is intended to identify correlation between manufacturers' market oriented activity and their management performance and then to analyze how market orientation affects business performance. The results of a number of prior studies on the correlation between market orientation and management performance have indicated that market orientation does affect management performance. Third, this study also investigates whether any differences in the relationship among market orientation, quality management activity and business performance occur according to company size. The results are used to present operational suggestions for large- and small- and medium-size firms. Research design, data, methodology - This study seeks to analyze and identify the causal features of the organic relationship among market orientation, quality management, and management performance for Korean manufacturing companies using three years (2005-2007) of market orientation, quality management, and business performance data. Subsequently, structural equation modeling was used to analyze the causal features of related factors and it aims to identify the features of market orientation, quality management, and business performance. Results - The analysis examined how market orientation affected the quality management and management performance of 159 smalland medium-size companies. In particular, enterprise quality management was analyzed in relation to management performance with a focus on activities such as leadership, measurement and improvement, quality control, cost management, and process management. Conclusions - The result of the analysis show that market orientation significantly affected all of the quality management activities and that market orientation in turn significantly affected organizational performance. The result of analysis indicate that quality management activities have a significant effect on quality control and cost management.

• 한국전자거래학회지
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• 제16권4호
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• pp.321-334
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• 2011

중소기업의 대기업 의존도가 날로 증가함에 따라 대기업과 중소기업의 IT 상생협력의 중요성이 증가하고 있다. 하지만 중소기업의 정보화 수준은 대기업의 정보화 수준에 비하여 현저히 저조하고 중소기업의 정보화 수준을 개선하기 위한 자금부족, 낮은 관리 수준, 정보화 기반에 대한 문제가 제기되고 있다. 이에 따라 중소기업의 현황에 기초한 정보화 수준 개선이 요구된다. 본 연구는 관리 비율에 비해서 달성 수준이 높은 핵심성과지표를 도출하여 우선순위를 수립함으로써 비즈니스 프로세스별 핵심성과지표의 관리 방향을 제시하였다. 본 연구의 결과는 핵심성과지표의 우선순위를 반영하여 규모에 맞는 효율적인 정보화 추진을 달성하는데 기여할 수 있을 것이다.

• 한국융합학회논문지
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• 제9권8호
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• pp.199-209
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• 2018

본 논문은 컨설턴트의 역량, CEO 몰입도 및 기업규모가 컨설팅 성과에 미치는 영향에 대하여 조사, 연구 하였다. 그리고 CEO 몰입도 요인이 컨설턴트 역량과 컨설팅 성과와의 인과 관계에서 매개 효과를 보이는 지를 분석하고, 조절 분석 기법을 통하여 기업 규모에 따라 컨설턴트 역량, CEO 몰입도 및 컨설팅 성과 간 관계에서 조절효과를 보이고 있는지를 분석하였다. 분석 결과를 보면, 컨설턴트 역량은 CEO 몰입도에, CEO 몰입도는 컨설팅 성과에 유의한 영향을 미치는 것으로 나타났다. 매개효과 분석 결과, CEO 몰입도는 컨설턴트 지식이 컨설팅 성과에 미치는 영향을 유의하게 매개하는 것으로 나타났다. 조절효과 검증 결과, 기업규모 변수는 대기업과 중소기업 그룹에 따라 경로별 유의성에 차이가 있었다.