• Title/Summary/Keyword: Small Business Human Resources

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Factors Affecting Business Performance of Women-Owned Small and Medium Enterprises in Vietnam: A Quantitative Study

  • LE, Thi Nuong;LE, Quang Hieu;NGUYEN, Thi Loan
    • The Journal of Asian Finance, Economics and Business
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    • v.9 no.7
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    • pp.123-133
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    • 2022
  • This paper explores the key factors influencing the business performance of enterprises, specifically women-owned small and medium enterprises (SMEs) in Vietnam. The extant literature on factors affecting the business performance of women-owned SMEs in Vietnam is still quite scarce. The researchers used a self-administered questionnaire to achieve a sample of 265 female SME owners in Vietnam to find these factors. The obtained data was analyzed by using SPSS 20.0. Cronbach's α test and factor analysis have been carried out to test the reliability of data and validate the hypothesis. The results showed that these enterprises' performances had a significant positive relationship with the business management competencies of the directors of the business, quality of human resources, financial access, socio-cultural factors, and government policy. Also, the study showed no relationship between the enterprise's business network and business performance. The results suggest that female business owners should improve their business management capacity, focusing on training activities to improve the quality of human resources of enterprises. The Government needs policies to support small and medium enterprises in accessing financial and other resources and propagate to reduce gender stereotypes.

The Impact of Human Resource Innovativeness, Learning Orientation, and Their Interaction on Innovation Effect and Business Performance : Comparison of Small and Medium-Sized vs. Large-Sized Companies (인적자원의 혁신성, 학습지향성, 이들의 상호작용이 혁신효과 및 사업성과에 미치는 영향 : 중소기업과 대기업의 비교연구)

  • Yoh, Eunah
    • Korean small business review
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    • v.31 no.2
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    • pp.19-37
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    • 2009
  • The purpose of this research is to explore differences between small and medium-sized companies and large-sized companies in the impact of human resource innovativeness(HRI), learning orientation(LO), and HRI-LO interaction on innovation effect and business performance. Although learning orientation has long been considered as a key factor influencing good performance of a business, little research was devoted to exploring the effect of HRI-LO interaction on innovation effect and business performance. In this study, it is investigated whether there is a synergy effect between innovative human workforce and learning orientation corporate culture, in addition to each by itself, to generate good business performance as well as a success of new innovations in the market. Research hypotheses were as follows, including H1) human resource innovativeness(HRI), learning orientation(LO), and interactions of HRI and LO(HRI-LO interaction) positively affect innovation effect, H2) there is a difference of the effect of HRI, LO, and HRI-LO interaction on innovation effect between large-sized and small-sized companies, H3) HRI, LO, HRI-LO interaction, innovation effect positively affect business performance, and H4) there is a difference of the effect of HRI, LO, HRI-LO interaction, and innovation effect on business performance between large-sized and small-sized companies. Data were obtained from 479 practitioners through a web survey since the web survey is an efficient method to collect a national data at a variety of fields. A single respondent from a company was allowed to participate in the study after checking whether they have more than 5-year work experiences in the company. To check whether a common source bias is existed in the sample, additional data from a convenient sample of 97 companies were gathered through the traditional survey method, and were used to confirm correlations between research variables of the original sample and the additional sample. Data were divided into two groups according to company size, such as 352 small and medium-sized companies with less than 300 employees and 127 large-sized companies with 300 or more employees. Data were analyzed through t-test and regression analyses. HRI which is the innovativeness of human resources in the company was measured with 9 items assessing the innovativenss of practitioners in staff, manager, and executive-level positions. LO is the company's effort to encourage employees' development, sharing, and utilizing of knowledge through consistent learning. LO was measured by 18 items assessing commitment to learning, vision sharing, and open-mindedness. Innovation effect which assesses a success of new products/services in the market, was measured with 3 items. Business performance was measured by respondents' evaluations on profitability, sales increase, market share, and general business performance, compared to other companies in the same field. All items were measured by using 6-point Likert scales. Means of multiple items measuring a construct were used as variables based on acceptable reliability and validity. To reduce multi-collinearity problems generated on the regression analysis of interaction terms, centered data were used for HRI, LO, and Innovation effect on regression analyses. In group comparison, large-sized companies were superior on annual sales, annual net profit, the number of new products/services in the last 3 years, the number of new processes advanced in the last 3 years, and the number of R&D personnel, compared to small and medium-sized companies. Also, large-sized companies indicated a higher level of HRI, LO, HRI-LO interaction, innovation effect and business performance than did small and medium-sized companies. The results indicate that large-sized companies tend to have more innovative human resources and invest more on learning orientation than did small-sized companies, therefore, large-sized companies tend to have more success of a new product/service in the market, generating better business performance. In order to test research hypotheses, a series of multiple-regression analysis was conducted. In the regression analysis examining the impact on innovation effect, important results were generated as : 1) HRI, LO, and HRI-LO affected innovation effect, and 2) company size indicated a moderating effect. Based on the result, the impact of HRI on innovation effect would be greater in small and medium-sized companies than in large-sized companies whereas the impact of LO on innovation effect would be greater in large-sized companies than in small and medium-sized companies. In other words, innovative workforce would be more important in making new products/services that would be successful in the market for small and medium-sized companies than for large-sized companies. Otherwise, learning orientation culture would be more effective in making successful products/services for large-sized companies than for small and medium-sized companies. Based on these results, research hypotheses 1 and 2 were supported. In the analysis of a regression examining the impact on business performance, important results were generated as : 1) innovation effect, LO, and HRI-LO affected business performance, 2) HRI by itself did not have a direct effect on business performance regardless of company size, and 3) company size indicated a moderating effect. Specifically, an effect of the HRI-LO interaction on business performance was stronger in large-sized companies than in small and medium-sized companies. It means that the synergy effect of innovative human resources and learning orientation culture tends to be stronger as company is larger. Referring to these result, research hypothesis 3 was partially supported whereas hypothesis 4 was supported. Based on research results, implications for companies were generated. Regardless of company size, companies need to develop the learning orientation corporate culture as well as human resources' innovativeness together in order to achieve successful development of innovative products and services as well as to improve sales and profits. However, the effectiveness of the HRI-LO interaction would be varied by company size. Specifically, the synergy effect of HRI-LO was stronger to make a success of new products/services in small and medium-sized companies than in large-sized companies. However, the synergy effect of HRI-LO was more effective to increase business performance of large-sized companies than that of small and medium-sized companies. In the case of small and medium-sized companies, business performance was achieved more through the success of new products/services than much directly affected by HRI-LO. The most meaningful result of this study is that the effect of HRI-LO interaction on innovation effect and business performance was confirmed. It was often ignored in the previous research. Also, it was found that the innovativeness of human workforce would not directly influence in generating good business performance, however, innovative human resources would indirectly affect making good business performance by contributing to achieving the development of new products/services that would be successful in the market. These findings would provide valuable managerial implications specifically in regard to the development of corporate culture and education program of small and medium-sized as well as large-sized companies in a variety of fields.

Developing a Conceptual ERP Model by using "4+1 View" ("4+1 뷰"를 적용한 ERP 개념 모델 개발)

  • 허분애;정기원;이남용
    • The Journal of Society for e-Business Studies
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    • v.5 no.2
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    • pp.81-99
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    • 2000
  • Nowadays, many commercial ERP products, such as Oracle, SAP, and Baan, etc, are designed based on large-scaled companies. It is difficult for small and medium-size companies with weakness in budgets and resources(e.g., human, organization, technique, and so on) to use them as it was. So, new ERP system need to be provided for small and medium-size companies. In this paper, we model and provide a conceptual ERP model for small and medium-size companies by using "4+1 View" architecture model of Unified Modeling Language(UML). The conceptual ERP model consists of five subsystems: Manufacturing, Sales, HumanResource and Payroll, Accounting, and Trading. Especially, we describe the conceptual ERP model focusing on "Manufacturing" subsystem by using several diagrams of UML. By using the conceptual ERP model, the ERP system′s developers of small and medium-size companies can obtain many benefits: improving the efficiency of software developing process and helping user requirements gathering and description of ERP system′s nonfunctional aspect as well as functional aspect.

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Effect of Technology Commercialization Factors on Small and Medium Enterprises Performance (기술상용화 요인이 중소기업 성과에 미치는 영향)

  • Jo, Ki Dong;Kim, Jun Woo
    • Journal of Digital Convergence
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    • v.12 no.9
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    • pp.83-92
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    • 2014
  • In 21st century, firms are to face mitigating trade barriers between countries as well as to survive among harsh business environment. Also this phenomenon is expanding and gradually faster because the global competition become to intensify and there are significant technology changes. Therefore, in this study, technology commercialization factors on the technological achievement and on the financial performance were investigated in the small and medium enterprises. Firstly, the study finds that technology commercialization factor such as financial resources, human resources, strategic factors corporate financial performance show statistically significant(+). Secondly, the technology commercialization factors such as financial resources, human factors on the technical achievements in the enterprises show statistically significant(+). That means the technology commercialization of factors such as the financial resources as well as the human resources affect the technical performance of the enterprises.

The Decision of Famous Business Areas for Small and Middle Enterprises (중소기업 유망 사업분야 선정 방법론에 대한 고찰)

  • Park, chang kirl;Hahn, hyuk;Roh, hyun sook
    • Proceedings of the Korea Contents Association Conference
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    • 2007.11a
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    • pp.462-467
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    • 2007
  • All of enterprises are diversifying it's business items for going concern. But it is very difficult to find a successful business items because they should be in front of various risk factors. Especially the small and middle enterprises are inferior to the large enterprises in every way likes technology development, marketing and human resources etc. So, it can be a decisive decision making to branch out to them. Because they should concentrate their resources for it. This research introduce systematic approach of the decision of famous business items for small and middle enterprises.

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A Qualitative Approach to eIT Project Management (e-비즈니스 IT 프로젝트 관리의 정성적 접근 모형의 개발)

  • Jeong, Gi-Ho
    • Journal of Information Technology Services
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    • v.1 no.1
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    • pp.45-55
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    • 2002
  • This paper suggests a new approach to IT project management based on a regular project meeting results to consider the recent project environment. The greater part of recent IT projects are related to e-business transformation. Transforming to e-business is a new problem very different from those they have been worked, in several point of views. Under e-business era, therefore any IT project is being implemented in more complex, dynamic and uncertain environment than traditional. That is, project leaders must consider more factors to control projects including resources, quality, risks, and technologies, and human resources. The project organizations and software corporations thus need to develop and establish new concepts or methodologies to manage e-business projects. In this point of view, an entropy model in this study is introduced for estimating and managing the uncertainty in project control using multi-attributes of project meeting. This paper proposes a new frame work based on entropy model using project meeting results to consider eIT project environment with a small pilot study.

The Effect of Psychological Well-Being on Life Satisfaction for Employees

  • Jung, Myung-Hee
    • The Journal of Industrial Distribution & Business
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    • v.8 no.5
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    • pp.35-42
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    • 2017
  • Purpose - This study investigated small business members' cognition of happiness in accordance with changes of employment environment at the nation's industrialization. The study verified effects of labor workers' psychological wellbeing conditions upon life satisfaction as well as the effects of job burden and family burden of employment instability. Research design, data, and methodology - The subjects were small business workers in Seoul and Metropolitan areas. The author collected 150 copies of effective questionnaires. Regression analysis, hierarchical analysis and 3-stage mediation regression analysis were done. Results - The findings of this research was that psychological wellbeing factors alleviated job burden and family burden to increase satisfaction with life. Employment instability moderated between job burden and satisfaction with life, job burden between environmental control and satisfaction with life, and family burden between goal and satisfaction of life. Members needed sub factors of psychological wellbeing, especially reflection for self-acceptance. Conclusions - This study inspected effects of small business workers' psychological wellbeing upon life satisfaction at changes of management environment as well as labor environment to verify effects of job burden, family burden and employment instability and to find out conditions of human resources management from point of view of small business and workers.

Determinants of the Competitiveness of Women-Owned Small- and Medium-Sized Enterprises: An Empirical Study from Vietnam

  • DAO, Tien Ngoc;LE, Ha Thi Thu;CHU, Phuong Thi Mai;PHAM, Ngan Hoang;LUONG, Trang Thi Dai;TRAN, Dung Tri
    • The Journal of Asian Finance, Economics and Business
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    • v.8 no.12
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    • pp.345-352
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    • 2021
  • Guided by a resource-based theory, this study is the first one that takes a quantitative approach to identify determinants of competitiveness of women-owned small and medium enterprises (SMEs) in Vietnam. The study employs time series data of Vietnamese SMEs extracted from the Vietnam Small and Medium Enterprises Survey conducted biennially from 2005 to 2015 in ten Vietnamese provinces. Firm competitiveness hereby is indicated by revenue, market share, profitability, and export volume. The research reveals a number of determining factors, of all, research and development, labor skills, business environment, technology investment are the most important factors, followed by capital and headcount. It is indicated that the determining factors have different influences on competitiveness obtained by different measurements. Therefore, it is based on specific targets and situations to make wise business decisions. The authors also make comparisons among groups of women-owned enterprises divided by their firm age, location, ownership, export, age, and educational background of business owners. The findings serve as critical empirical evidence and provide policy recommendations for improving the competitiveness of women-owned SMEs in Vietnam. The recommendations range from technology support, education and professional support for female entrepreneurs, access to capital and human resources to business environment improvement.

An Evaluation of the Relationship between Origins of Corporate Competencies and Business Performance of Taiwan's SMEs

  • Tien, Shiaw-Wen;Wang, Ming-Lang;Tsai, Chih-Hung
    • International Journal of Quality Innovation
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    • v.6 no.3
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    • pp.153-172
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    • 2005
  • This study develops an exploratory model to evaluate the relationship between origins of corporate competencies and business performance, which targets small and medium-sized enterprises (SMEs) in Taiwan, analyzes 36 competence items in four functional dimensions: marketing, product design and development, manufacturing, and human resources management. The results from 760 valid samples from managers of Taiwan's SMEs reveal that in marketing competence and manufacturing competence were ranked high by Taiwan's SMEs managers. Elements contributed to manufacturing competence regarding reducing the number of suppliers has not been emphasized by Taiwan's SMEs managers. At the very top of the prevailing management competitive priority list are: (1) product or service quality, (2) timely delivery, (3) quality control improvement during the process, (4) increasing reliability of transportation, (5) introduction of new concepts and continuous improvement, and (6) improving after-sale services. The four competence dimensions are found highly correlated to business performance, which reflects the policy adjustments that Taiwan's small and medium-sized enterprises have made in the changing business environment to respond to the global market.

The Framework for Adaptive ERP Systems Using the Ontology Model of a Manufacturing Supply Chain (제조업 공급망 온톨로지 기반 적응형 ERP 모듈 시스템 프레임워크)

  • Oh, Yeonggwang;Han, Hweeyoung;Shin, Dongmin;Kim, Dongchul;Kim, Namhun
    • Journal of Korean Institute of Industrial Engineers
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    • v.41 no.4
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    • pp.344-351
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    • 2015
  • Recently, an ERP (Enterprise resource Planning) system has been becoming an essential S/W tool for companies to manage their business processes and manufacturing resources. As the information exchange becomes more complex, not only corporate companies but also small- and mid- sized enterprises (SMEs) are required to build an ERP system. However, for small- and middle- sized companies, the adoption of ERP systems becomes challenging due to high cost and long installation time of the system. This paper presents a novel concept of an adaptive ERP system incorporating the ontology structure of the business supply chain information. The proposed ERP installation methodology is illustrated with an example of a door-trim manufacturing company in the automotive supply chain.