• 한국포장학회지
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• 제26권3호
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• pp.147-154
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• 2020

The purpose of this study was to research the status of logistic service-related workers about untact works by case study in the Era of COVID-19. An experimental design was used by case analysis of interviews with ten office workers from May to June 2020. The results of this research were divided into three categories: work environment, work management and work effect. First, teleworking has a significantly positive influence on business efficiency about work environment. ZOOM, One drive, Skype, Chatbot, Microsoft Teams and Remote view are used as collaborative applications. Second, work instructions in documents are needed such as e-mail and messenger using information and communication technology about work management. Third, the strong points of teleworking are both high work efficiency and job satisfaction about work effect. The weak points of teleworking are both very low-technology and misunderstanding about work effect. The result offer some insights into the case study of logistic service-related workers about untact works. Based on the results, the implications and the limitations of this study were discussed.

• 디지털융복합연구
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• 제17권11호
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• pp.517-522
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• 2019

많은 비즈니스에서 챗봇은 사용자의 질문에 가장 즉각적이고 직접적인 피드백으로 제공함으로써 사용자 경험을 높여가고 있으며 그 활용 영역이 커져가고 있다. 본 연구에서는 챗봇의 정의를 비롯해 명령방식, 기능, 플랫폼에 따른 세 가지 유형을 구분되는 요소에 따라 분류해 보았다. 그 과정에서 기능적 구분 요소는 패턴인식, 자연어처리, 시멘틱 웹, 텍스트 마이닝, 상황인식 컴퓨팅의 기능적 부분의 핵심 기술 요소가 챗봇 UX를 위해 필요하지만 현재 단계에서의 한계도 알 수 있었다. 이를 바탕으로 더 나은 사용자 경험을 위한 챗봇의 UX요소를 페이스북, 스카이프, 텔레그램, 구글어이스턴트를 대상으로 분석하였으며 카드와 같은 기본 UI요소와 빠른 응답, 명령, 영구 메뉴의 적용이 사용자 경험요소로 필요함을 알 수 있었다.

• Acta Via Serica
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• 제5권2호
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• pp.111-140
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• 2020

This paper focuses on the emerging patterns of educational mobility and unskilled labor migration from Uzbekistan to Japan and South Korea. Labor migration and educational mobility are becoming the next "horizon" in the expanded relationship between East and Central Asia, powered by several factors, including the efforts by Japan and South Korea to build "original" people-oriented policy engagements with the region and the demand from Central Asian states, such as Uzbekistan, to provide more labor opportunities to their young and growing populations. This paper presents the initial findings of a pilot survey that explores and occasionally compares the experiences of Uzbek migrants to Japan and South Korea, using datasets of face-to-face interviews related to various aspects of life in Japan and South Korea. The interviews were conducted face to face and online (Telegram, Skype, etc.) with 66 migrants and Japanese language school students (whom this paper treats as labor migrants masquerading as students) in Japan from November 2019 to January 2020 as well as online with 30 laborers and students in South Korea from August to September 2020.

• International Journal of Knowledge Content Development & Technology
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• 제14권4호
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• pp.85-99
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• 2024

The study examined perception of library personnel towards social media utilization for information service delivery in kwara state university library. It adopted the descriptive survey design with population consisting of 27 professional librarians in three selected university libraries in kwara State. Total enumerative sampling techniques were used because the population of the study is manageable by the researcher. Percentage and mean were used in analyzing the data. Primary data solicited would be cleaned, coded and entered into the Statistical Package for Social Sciences (SPSS) version 20 software for quantitative analysis. The findings of the study revealed the services rendered by library professional in university libraries in Kwara State, are Current Awareness Services (CAS), Photocopying services, Technical Services, Circulation/borrowing services, Internet services, and Bibliographic verification services. Majority of the respondent indicated Myspace, Google plus, Flickr, Telegram, Twitter, WhatsApp and Facebook are the social media platforms used for service delivery by librarians. Also, majority of the respondents in university libraries indicated Google plus, LinkedIn, Myspace, Skype, WhatsApp, Flickr, WeChat, Twitter and Facebook as social media space use for information service delivery effectively and Bandwidth problem, Limited fund, Lack of maintenance culture, Lack of Awareness, Copyright Issue, Technophobia are the major challenges inhibiting the use of social media for service delivery by the library staff. Lastly, the study concluded with recommendations.

• International Journal of Computer Science & Network Security
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• 제21권7호
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• pp.70-76
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• 2021

The relevance of intelligence involves the definition of such communication systems of PR-management and branding of media channels with the use of social networks, which are already implemented in practice by modern representatives of professional PR product. The purpose of the investigation is to determine the system of implementation of technologies of PR-management and branding of media channels with the use of social networks based on a survey of PR and brand of different media channels on the basis of a survey of brand managers and PR. 980 respondents from Ukraine took part in the survey. The survey was conducted on the Google-forms platform. The results outline a list of the most popular social networks and messengers for the implementation of PR management and branding technologies, including Facebook, Twitter, Google, LinkedIn, Tumblr; Telegram, WhatsApp, Viber, Skype. It is determined that the criteria of branding analysis are informativeness, centralization/distribution, content, feedback intensity. Identified 2 prospects for the development of branding in an interactive media environment (creation of a presentation system; integration of websites of social media and companies in universal centers). The criteria of general importance of the factors influencing the behavioral intention of consumers to use social media channels are presented (satisfaction, accessibility, perceived usefulness, trust, ease of use, attitude, social influence, self-efficacy). The meaning of the content of social media channels (public, informational and communication) is indicated. The practical significance of the study was to present the links between the criteria, development prospects and the values of branding factors.

• Journal of Information Science Theory and Practice
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• 제8권4호
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• pp.55-66
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• 2020

The purpose of this study is to examine the relationship between collaborative information seeking and users' learning style preferences and their experience of information systems. The study investigates the role of four different factors including learning style, task complexity, and user experience in collaborative information seeking in digital environments. Sixty participants (30 pairs) were randomly chosen from volunteer graduate students of Kharazmi University (Iran). Participants completed Kolb's learning style questionnaire and a user experience questionnaire and then performed two information seeking tasks (one simple and one difficult) in a lab setting. They could exchange information with their partners or a librarian using Skype. The sessions were recorded using Camtasia. The results showed that with an increase in task difficulty, collaborative information seeking activities increased and more interactions with partners and the librarian occurred. The number of executive help-seeking requests was higher than the number of instrumental help-seeking requests. This research confirms that learning style is related to the way users interact with the digital library and help seeking. The research showed that in difficult tasks, the differences among users with different learning styles become more evident, and that generally interactions increase in more difficult tasks. Among the learning styles, the accommodating style had the highest number of relationships with collaborative information seeking variables. Most of the statistically significant relationships between users' prior computer experience and collaborative information seeking variables were related to the time variable.