• Industrial Engineering and Management Systems
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• 제10권3호
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• pp.232-237
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• 2011

Design for Six Sigma (DFSS) has been implemented in many companies to enhance their business performance and customer satisfaction. However, DFSS has not been widely applied to the aircraft industry which operates large, complex development programs. In this paper, the characteristics of an aeronautical product development program are analyzed to figure out the limitations of current DFSS methodology and the prerequisite to deployment of DFSS at the program level is suggested.

• 산업경영시스템학회지
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• 제32권3호
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• pp.178-187
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• 2009

Six Sigma emphasizes KPI and establishes the present level as well as the goal level through statistical calculation and tries to achieve management innovation through process improvement. But in the area of new product development or service, sufficient data for statistical measurement may not be secured. On the other side, looking for contradictions through problem analysis, TRIZ is a methodology that stresses the process of solving these problems. TRIZ also has its own problems: it is hard to define its initial task, to objectify the measurement of effect, and to optimize the drawn out idea. The purpose of this report is to give a comprehensive understanding about each methodology (Sigma Six and TRIZ) through its analysis, to confirm the need of linking both methodologies, and to suggest a model for this linking process. Also, they will be verified through examples, and the synergy effect will be discussed.

• 대한안전경영과학회지
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• 제12권2호
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• pp.225-230
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• 2010

The purpose of the study was to apply and to expand the six sigma to reduce waiting times for computed tomography (CT) examination which manipulated by the department of radiology. It was preceded by DMAIC (Define, Measure, Analyze, Improve, and Control). In the stage of definition, it wereselected for total 5 critical to quality (CTQ), which were the kindness, the waiting time, the examination explanation, the waiting day and the waiting stand environment, that increased the reserved time of CT examination. In the stage of measurement, the number of examinations and of reservation waiting days performed and resulted in final CTQ(Y) which measured each 1.68 and 1.85 sigma. In the stage of analysis, the examination concentrated on morning time, non-scheduled examination of the day, the delayed time of booking, frequent telephone contacting and equipment malfunction were determined as variable key causes. In the stage of improvement, it were performed with expansion of the examination in the morning time, integration of laboratories that used to in each steps, developing the ability of simultaneous booking schedule for the multiple examinations, developing program of examination request, and the customer management team operations. For the control, the number of examinations and reserved waiting days were measured each 3.14 and 1.13 sigma.

• 대한안전경영과학회지
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• 제9권4호
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• pp.99-112
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• 2007

In most recent years, the business competition has spreads over all fields of corporations and their management area regardless of time and place, which makes the survival environment of each enterprise fiercer. In order to secure a high position in the competitive market, the various firms has implemented many methods related to price, quality, and service efficiency. However, the implementation with only low price or high quality might be helpless to hold a high position in modem market. Moreover more attention should be paid to the internal business processes of an organization. Therefore, a new and different method should be searched or developed in order to win the competitive power among other enterprises. This research will focus on the improvement of the business processes within the non-manufacturing industry by applying Lean Six Sigma methodology. DMAIC method will be applied to improve the inbound and outbound logistics processes, manage the inbound and outbound vehicles, and control the receiving and shipping activities.

• Journal of Information Technology Applications and Management
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• 제16권2호
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• pp.121-133
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• 2009

Recently, as the importance of IT management is increasing, many companies have adopted ITSM(IT Service Management) as a solution to various IT management issues. In addition, some advanced companies are using 6 Sigma technique in their implementation of ITSM. The main purpose of this study is to analyze critical success factors of 6 Sigma in applying to the implementation of ITSM. For a case company, which is known to be successful in applying 6 sigma in its implementation of ITSM, six critical success factors were analyzed. The factors include leadership of CEO, capability and level of 6 Sigma belts, management of accurate data, building organizational systems, training and education, and evaluation and incentive. The results of the study are expected to be used as an useful information for companies to apply 6 Sigma in the implementation of ITSM.

• 대한산업공학회지
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• 제32권4호
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• pp.323-337
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• 2006

Samsung, recognized as a global leading company, has huge and complex supply chain structures and has been improving them continuously for its fast-growing global businesses. SCM 6 Sigma is the state-of-the-art methodology developed through a combination of SCM innovation concepts accumulated from SCM Business Group in Samsung SDS and 6 Sigma which has successfully settled down as the management innovation tool for many companies in Samsung. The ultimate goal of SCM 6 Sigma is to train and develop future supply chain leaders who are more capable of leading SCM innovations. By leveraging the established 6 Sigma Belt System, Samsung aims to alleviate a shortage of SCM talents that has been a bottleneck in improving SCM performances at its group companies. This explains why SCM 6 Sigma is created. SCM 6 Sigma is the unique and critical component for Samsung to implement its various strategies for continuous improvement of its operations at a higher level of effectiveness and systematically as well. In return on these efforts, many SCM innovation projects have been successfully executed through SCM 6 Sigma up to today. In this paper, we introduce the methodology and explain the business rationale behind it together with its deployment case.

• 품질경영학회지
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• 제27권1호
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• pp.211-222
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• 1999

6 Sigma is defined as the state of "defect free quality" with only 3.4 defective, goods out of 1 million. Samsung Display Device(SDD) was quick to embark on a new way of quality innovation. The goals of 6 Sigma campaign are established on the foundation of customer satisfaction such as quality, cost and service. Production field of SDD has a special 6 Sigma campaign, SQM(Standard Quality Management). Quality qualification system is introduced and implemented with strong reinforcement. C-S-I(Chart-Solve-Implement) model which was made by Dr. Bajaria(1991) is adopted for the project. All the workers of company will be encouraged to participate in the drive.

• 품질경영학회지
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• 제33권1호
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• pp.42-50
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• 2005

The IMD(International Institute for Management Development) report said that national competitiveness of Korea is declined in this year. The main reason for Korea's decline is a largely related to the weakness of corporate competitiveness. The new product development is a necessary ingredient for improving the national competitiveness. The analysis of changing of technologies and customer's needs is needed for successful new product development. In this paper, We found out successful factors of the project by use of DFSS(Design for Six Sigma) and proved them by case study of K-company. Result from this paper is applied to the new product development planning step for K-company and it made a great success rate. It is expected that the result is applied to the same kind industries.

• 대한안전경영과학회:학술대회논문집
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• 대한안전경영과학회 2005년도 춘계학술대회
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• pp.59-64
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• 2005

Information systems introduction and application are increasing suddenly from the enterprises while approaching the information age. It requires to manage the IS performance and understand quality of information systems for obtaining the competitive power of the enterprise through IS. Six Sigma is widely recognized today as a process improvement methodology that can cut costs and eliminate defects in information industry as well as manufacturing processes. This study provides a framework for managing performance of information systems which are used to obtain competitive advantage.

• 산업공학
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• 제22권2호
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• pp.135-143
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• 2009

Six sigma innovation activities have been deployed in the engineering, management, and R&D sectors in an aerospace production company. For the success of total innovation, the company realized that it is necessary to involve the field workers in the six sigma innovation activities. In this paper small group activities in the aerospace production company is introduced. The implementation system, project evaluation and compensation system, and future directions are presented.